LZ1

Haha, because of your little note, I thought I'd avoid posting for a little while, to give you a break. Now it's back to work! ​Good assessment. I'm sure they're hard at work too; which plays precisely into my arguments about how there should be greater use of the community, when possible. ​I wasn't aware of IP.Board restrictions. Is that really true? That seems incredible. I'd call that a major feature lacking, if true. But if it was true, what would Air have meant by "Community mods". That's just regular mods then. To me it insinuated mods with only partial mod powers. . . You're right that rogue mods are a risk. Although I'm sure this can be avoided if you appoint the right people; guide-makers for instance (not to highlight myself, but it's unavoidable), because they, such as the guy who made the pfSense guide, have already contributed to the community in a big way. Indeed, zhang is perfect, as he's just as cool, composed and knowledgeable as the Staff account, haha. ​ ​@Staff ​Thank you! I'd say it's an honor being "promoted", 07! (salute) lol. ​Now I don't want to seem ungrateful for your reply, but that might be unavoidable; apologies. I didn't mean to sound impatient about getting the guide moved, but Thank you. ​ ​But what about addressing the other issues highlighted in the thread? Are there no Air thoughts, opinions or attitudes to any of these things? Future plans, roadblocks of various kinds or anything? I can't get these answers from anyone else besides the Staff account. As you once said, one should only assume that Air thinks what the Staff account says. I'm thinking specifically about: ​Adding non-technical/simplified versions of text to various FAQ threads, in spoiler tags. (I'll even write them! Then someone like zhang could check them perhaps)​Doing more community-driven things like the promo video thread from 2014.​Appointing those "Community Mods" you spoke about so long ago. Is it true what EdenSpire said, that IP.Board doesn't support Mods with limited powers??​Thank you. I know it's a lot of reading, sorry, but this is your feedback talking <3.

In case anyone else feels like contributing, then Air is still open to it & you will be rewarded, as Air said! ​Air already has these languages on the video: ​Simplified Mandarin Chinese​English​Spanish​French​Italian​Polish​Dutch​German​

Updated: Added Index, changed some formatting and added new answers + links. ​Thread also got moved from General to How-Tos by Staff; haha, thanks Staff.

​Exactly. ​ ​Sorry for the wall of text ahead. ​ ​But the problem is that while I've tried making a guide aimed specifically at newcomers, both advanced and non-savvy alike, it's not as if it's actually in any of the How-to forums. Even though those forums are stated as being for "Guides" as well. Who checks the "General & Suggestions" Forum, when they're looking for a guide?...[Not that I don't appreciate the sticky of course, but you get the point]. But the thing is, I know Air appreciates my little contribution to this area, yet their responses to things which involve community-interaction and/or non-technical subjects often seems painfully absent. I'm not expecting praise to high-heaven or big banners from Air - just more open acknowledgements and obvious steps taken by them to improve things around here which aren't technical. Even just a declaration of their will to do so. I mean really Eden, you know as well as I that if a new SSL bug or something was revealed today, which completely unmasked VPN users, Air would be the first VPN in the world to have a patch & community update available and posted tommorrow or within you know, 3 hours of it becoming known. Heck, it might even be ​before the bug is officially published! . That's obviously supremely good and displays Airs absolute dedication to security and its high technical skill. If they'd put in even just a fraction of the same kind of effort into non-technical areas of managing a VPN, that alone would be a huge improvement already. But it seems to get brushed aside, for lack of a better expression and I don't understand why. I mean we know there's plenty of work to do and that there might not be resources enough at Air - but that's where the community steps in. It's just a matter of Air choosing to make use of it. But instead, there's more or less complete silence, from all that I can see. ​ ​If you look here, you'll see it says: ​ EDIT: until now it has not been possible to build a staff of independent moderators. As a consequence, it's the whole community that proposes projects. Anyone can do that.​Now that's in relation to funding projects of course, so it's a little different. But what would stop Air from, for instance, having "community mods" for other things? I like this idea. What about you? Just give them the powers to edit things and nothing else, but not the power to post them without first being reviewed; just like with new users. That way, you'd stop rogue mods changing things without Air noticing, but you'd still get things done around the forums and thereby improve the experience for everyone. For free. If there was then a small community of "community mods", then they could even police each other and thereby further lessen the workload for Air. You and me for instance, could go and edit the How-tos section and create links to useful posts from around the forum. We could add simplified explanations, to back up the technical ones. This directly benefits Air and is free; it's like piracy lol, just without the MPAA & all the other losers. So what's stopping them? ​

Indeed and I think you make some good explanations and you're very patient, so that's good . A real asset to the community. I just worry that as much as Staff try to keep this place friendly, that it still feels hostile to new people. I mean really Eden, how many times have you seen people start threads with any variation of: "Sorry to be a newb...""Sorry, I have a question""I'm a noob, sorry""If my question is too nooby, just ignore it""Sorry to ask, but ..."Etc. That's not ideal either. I've seen it quite a few times by now. It's a strange thing too, because this is a forum and they're meant for questions. But it seems many they simply feel stupid for asking, since things have already been "explained". I imagine that a sizeable amount of people take a look at the front page, sign up and then head straight to the How-To section, get confused and then wander onto the forums looking for answers to things which should've been explained in the How-tos section. I think we & Air can do better.

Indeed and I think zhang is right about it. Do you think it's a good implementation, as exemplified at the bottom of my OP? Because we of course don't want to make it into 10 lines of "you're anonymous!!" haha. We want to keep it factual, professional and real. Just without the technical explanation being the only explanation. I mean I'm definitely willing to help Air do this, but I'm not going to, if Air is just going to ignore it ^__^. When I read various reviews, they basically said "Great service, superb security . . . But requires a PhD in networking to understand" lol. So imagine not being tech-savvy and also not being a native English speaker. That has got to be tough. Which is a shame. It's great to fight blocks such as censorship, but what is that worth if people don't understand your service when they get here anyway? You know? I don't know if it's just me, but that's inconsistent. I wish Air would make more use of its community, because we have some seriously intelligent and helpful people around here.

That's alright. I'd call it a nice feature, that's all. But then we return to the other central issue of the service being a little tough to understand, due to the technical jargon. What do you think about simplyfying it, by having a "simple" explanation alongside the "technical" explanation(s)? This is for official posts/how-tos mainly.

Hello ! Try changing your TAP drivers. You may also want to disable adapters you don't use. And please put your logs into spoilers. You can see it's not very friendly for us to read, that the logs take up the whole page.

Hello ! ​How about posting some lovely logs for us? Served in spoiler tags of course. ​Check that all your adapters are set to obtain both IP and DNS addresses automatically and if you have adapters that you don't use, then disable them.

Nice! So you got your answer after all, just in time for the update

To make this service more accessible and/or comfortable for more people. Even someone who knows both English and say, German, might find German more comfortable, even if their English is okay. I have to say though, that I think that's a very narrow point of view, respectfully. Namely that you ought to know English if you're on the internet. The net is a big place and English might be one of the most common languages, but there's still many millions of people who use other languages. Why for instance, do you think that the AirVPN promo video was translated into Chinese? :]. Perhaps it would be possible to make English words appear if you hover over words in client, I don't know - all I'm saying is I like the idea. Besides, if you tell someone to go to Preferences>Advanced>DNS that's not too hard to put into a translator. If the client had multiple languages, there furthermore wouldn't be a problem in the guy speaking Russian changing it to English, even if only for a moment. So what I'm saying is, yes there's potential problems, but that these can be solved with a little thoughtfulness. ​ ​But the bigger problem is that AirVPN is hard to understand even for native English speakers, if they aren't tech-savvy, due to the often needlessly complex explanations. I'd like to change this the most . Do you agree the explanations could be done in a simpler way, EdenSpire?

Hello ! ​ ​I know this represents significant thread-necro, but this thread rocks! Hopefully it'll be okay, because since Air inevitably has more users now, perhaps more languages can be submitted now than before; which is in everyones best interest. I just submitted a translation as well. I can only encourage others to do the same! I hope Air offers up more such work for the community, because it's really fun and crowdsourcing things is really powerful and can save Air a lot of work. ​Eddie next, perhaps? What do you say Staff? I'm up for it.

Hello ! I don't know how far you actually got on that, but if you did post it, I'd love to see it. However I've already created a guide on getting started with AirVPN, which also acts as a collection point for the many useful threads we have on the forums already, relating to many different things; AirVPN policy, security, privacy, server locations and so forth. So if you do decide to embark on such a project, feel free to hit me up, as I'd love to help out if I can - even if it's just linking to each of your 50 page manuals, lol. I like the idea of a threat level thing; that'll allow us/me to abuse the spoiler tag even more than I've already done myself hahaha. We've got to keep it all accessible though - no requiring a PhD to understand the contents - otherwise few will read it and that'll all but defeat the purpose of it .

It may have been. But then again..., so I don't know.

I'd give you a like, but I reached my daily quota, so how about an imaginary pat on the back and a beer on me, lol.

I can confirm this on Windows as well. So you mean the OPs request works on Windows? Or does it crash for you too.

Let's all celebrate with some Vodka! Russia's one true contribution to the world However that PIA logo with the family on bikes will continue to make me cringe. Meanwhile, our Italian chefs at Air can cook us a nice meal, maybe with an ein berliner, yum. We'll meet up at your ranch, Omni. But I want to try lasso Mr.giggles first, lol.

Hello ! Hard to say, since it depends on the circumstances/specifics. But in general, AirVPN is assumed to have the fighting spirit to resist it as much as possible - evident by their security architecture, attention to detail in their own legal agreements that they tell us they follow and their attention to the various legal realities of the countries in which they have servers. For one thing, they won't even set up servers in a country if they don't think it has a sufficiently good privacy policy, so that's a good indicator.

Hello ! This is a really useful link, thanks again. I'm tempted to call you gigglenerd, because it's so cute and funny, haha ^__^. This should get more attention, but I don't know why it hasn't. Maybe it will now.

Hello ! This is quite a nice thread! Thank you for it. I'll add it to my guide, so that others can find it, regardless of how far down the page it slips.

Hello ! Did you actually solve this? If so, how? There's a new experimental release if you'd like to try it.

Hello ! There's an experimental version of Eddie available, if you'd like to try it . Windows 10 and perhaps Windows is general, can be quite chatty; sending and receiving all manner of telemetry and other communications to and from MS servers, behind your back. Maybe you should take a look at the Win 10 privacy settings, if you haven't. I wouldn't mind too concerned - although of course if you have valueable files, it's always good to keep a backup and/or keep them separate from your device if you can/want to. I doubt there was a security flaw, but of course no software is perfect.

Hello ! I don't have a solution and I've never seen it mentioned that you could change that value. However, I want to say you shouldn't be sorry for being neither being new nor being a newbie. That's entirely okay . If you have other questions, then please just ask them.

Hello ! Maybe you should check the new experimental version. I don't know if it'll help, but you can take a look

Hello ! I didn't see this until now, sorry. If you could attach some logs, that could be useful. But try to make sure that you're using the most updated versions of Eddie & Tor, as it should work out of the box. No the Tor exit nodes thing is if you run an actual Tor node, while using AirVPN - that would create problems for AirVPN. I assume you installed Tor at its default location too. As you can see here, both ways work and there's pros and cons to each.