It's refreshing to see a video review. I must say, that regardless of your review, that this is the most important:
I'm impressed that you mentioned the forums as a useful element as a part of the VPN experience, in conjunction with the no logging. That's easily missed.
But you missed the reasoning behind why AirVPN doesn't offer the live chat feature which you requested, it seems.
Further, I don't think it's reasonable to list it as a con that there weren't enough or should be more servers and then not specify what - if any - you were looking for. But AirVPN just added a whole new country actually.
Since security/privacy is one of AirVPNs selling points, I also think it would've helped your review, if you had made it clearer that Air doesn't just add any server because it's popular, but only if it's the right thing to do.
In the same vein, you could then have considered adding some more factoids about those servers, such as them all being bare metal, which can be important for many reasons.
There's many other aspects I think you could've gone more into: how Bitcoin is handled, the approach to P2P, Android Eddie and so forth. You can read a list of Air-related security links in my guide's First Question section.
I'm surprised you didn't mention the apparent complexity of Air that much. It was mentioned briefly with Eddie's menu's, while other reviewers usually make a bigger deal out of all the technical jargon.
Perhaps in a future review, you could attempt to test certain features more. Such as - how good is Network Lock actually? After all, "killswitches" are a big deal, but they don't always work fully.
Overall not bad .