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LZ1

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Everything posted by LZ1

  1. Hello! I thought it was time to try and collect some of the wisdom floating around and see if we can't create a single thread for solving some of the most common and annoying repeat-issues. So how about it ! I define "common problems" as: if I'm getting a deja-vu every third time I post . Staff will have broken the Matrix by this point. Each problem will have its own headline and then with any number of solution-oriented links appended underneath. For this reason, this grand list isn't final and is meant to be updated continually. Naturally, the higher the link number for a solution, the more obscure the solutions are probably getting. Warning: solutions aren't guaranteed. As with anything technical, trial and error is a core skill Problem: Bootstrap Failed.Solutions:https://airvpn.org/topic/30824-bootstrap-failed-since-a-week/Problem: No Internet connection after shutting down AirVPN and/or can only use Internet while AirVPN is on.Solutions:https://airvpn.org/topic/14829-can-only-connect-to-the-internet-browser-through-airvpn/?do=findComment&comment=30509 Windows only: https://airvpn.org/topic/13584-connection-problem-when-not-using-airvpn/?p=38800 MacOS only: https://airvpn.org/topic/27993-cant-connect-to-internet-without-using-airvpn/ https://airvpn.org/topic/21194-virtualbox-is-this-air-vpn-also-cant-connect-internet-unless-signed-in/Problem: Cannot connect to any AirVPN server.Solutions:https://airvpn.org/topic/22140-cannot-connect-to-german-servers-anymore/ https://airvpn.org/topic/22066-cant-seem-to-connect-to-any-servers/ https://airvpn.org/topic/21418-new-to-airvpn-installed-avpn-on-surface-wwindows-10-cannot-connect-at-school-can-connect-fine-at-most-other-locations/?p=55515Problem: Issues with Curl.Solutions:https://airvpn.org/topic/27369-cannot-login-curl-is-required/Problem: Bad packet ID (may be a replay)Solutions:https://airvpn.org/topic/14094-weird-log-entries/Problem: Being censored and/or speeds being throttled/shaped by ISP or Government.Solutions:https://airvpn.org/topic/28847-connections-from-china/ Problem: MacOS client can't connect.Solutions:https://airvpn.org/topic/18251-airvpn-mac-client-problems/ Problem: Checking route IPv6 Failed.Solutions:https://airvpn.org/topic/29401-checking-route-ipv6-failed-cannot-connect-to-vpn-server-using-eddie/ Problem: Waiting for TUN/TAP to come up.Solutions:https://airvpn.org/topic/26072-route-gateway-is-not-reachable-on-any-active-network-adapters-10401/?do=findComment&comment=70761 Windows only: https://airvpn.org/topic/17440-guide-fix-for-tap-adapter-in-windows/ Windows only: https://airvpn.org/topic/30043-taptun-interface-wont-come-up/ Problem: Experiencing slow and/or fluctuating speeds in general.Solutions:https://airvpn.org/topic/30739-every-vpn-is-slow-for-me-despite-the-well-reviewed-vpns-im-trying-is-it-possible-my-isp-is-causing-this-i-feel-like-someones-playing-a-joke-on-me/?p=80014 https://airvpn.org/topic/18635-looking-for-fast-server-eu-that-goes-beyond-30-40mbit/?p=44998 For online gaming: https://airvpn.org/topic/30135-frequent-spikes-lag-on-videogames/?p=79046 https://airvpn.org/topic/1947-for-those-wondering-about-speed-performance/?p=1967 https://airvpn.org/topic/26157-airvpn-slowing-down-other-machines-in-network/ https://airvpn.org/topic/26117-slow-speed-sort-of/?p=70906 https://airvpn.org/topic/20812-very-very-slow-dns-lookup/ https://airvpn.org/topic/23743-download-speeds-dropping-to-zero-and-going-up-and-down/ Problem: Slow torrent speeds and/or disconnects.Solutions:https://airvpn.org/topic/28082-torrent-on-airvpn-speed-is-very-poor/ https://airvpn.org/topic/26218-slow-torrent-speeds/ https://airvpn.org/topic/23936-repeatedly-getting-disconnects-while-torrenting/ https://airvpn.org/topic/23499-slow-torrenting-speed/ https://airvpn.org/topic/23070-solved-p2p-slow-over-udp-and-fast-over-tcp/ https://airvpn.org/topic/22716-poor-torrenting-connection/Solutions are in link form without any explanatory text - at least not yet - so that the thread OP stays looking simple and uncluttered, where it's easy to find out what your problem is . Feel free to contribute with your own helpful links. The more feedback this thread gets, the quicker it can be improved and hopefully made useful.
  2. It's that time of year again guys and gals Added guidance on how to use Amazon Fire Stick with AirVPN, to the guides section. An update from Staff on this, that it can be used with Android Eddie! Added a mini-guide by Staff on how to test for traffic shaping being carried out on your connection, to the guides section. Added a notice about the availability of Eddie for Android, to the getting started section. Along with why it sadly won't be coming to iOS until Apple changes its policies. Added clarification to the getting started with AirVPN section, that a valid e-mail address is NOT required. Added clarification to the same section as above, that the login name is what's used for Eddie and not the forum display name. Thanks giganerd and co. Added Staffs recommendation for potentially making online gaming through AirVPN more responsive, by changing buffer sizes, to the after downloading Eddie section. Added notice to Other Noteworthy Resources section, that AirVPN does not make use of paid-for reviews. Unlike so many other VPNs. Added AirVPNs expansion on the debate surrounding transparency and security through obscurity. Added to the security question in First Questions section, point 10. Added corrado's alternative VPN client for Linux users, to the Other Noteworthy Resources section. It's very impressive work. Thank you for your contribution. Changed (the 1 instance) use of hooktube links to regular youtube links, in the Other Noteworthy Resources section. It was meant to be more private this way, but hooktube has since then been kneecapped. Removed links to BestVPN in the Other Noteworthy Resources section. Air was #1 for Encryption, Tor-use & loglessness while Douglas Crawford was writing and still is, following any honest review. Now it's solely paid-for reviews and since Air doesn't pay for any reviews, competitors get put on a highly dubious pedestal. Besides the very flaky review criteria; how can a Pros and Cons list contain "Pros" of a temporary type such as "XYZ has a Christmas sale of 75% OFF!" ? Thus not worth any consideration. @salacronix I'm sorry, I don't know. But feel free to create your own thread regardless . @ironmikezero Thank you, that's excellent to hear! @JimTheOwl That sort of thing is usually in the Guides/How-To section of my guide. There's a discussion about it for MacOS here. A how-to for GNU/Linux here. Regardless of OS, it is NOT recommended. If you only hibernate your PC instead of shutting it down completely and Eddie stays on, then at least on Linux and Windows, you won't need to re-enter a password. Besides all that, I thought it could be fun to summarise some of the biggest things which happened with AirVPN in 2018. There's no newsletter that I know of and since I basically live on the forums anyway, then why not help everyone else keep track of the biggest changes, since they're so easy to lose sight of . I might do it again next year if it's worth it. AirVPN in the year 2018 AirVPN started out 2018 by adding the ability for users to manage their keys for all their devices. A very welcome feature, for many users. Do remember to re-login your client after changing keys . After starting out with only a few experimental servers, AirVPN successfully managed to upgrade all AirVPN servers to what is now called "Gen2" servers. These support the IPv6 protocol and other additions, such as "tls-crypt". Tls-crypt makes it much harder for outsiders to block or throttle a VPN connection. Here's an excellent explanation by Staff. Finally Eddie comes to Android! This has been asked for by so many people and it's great to no longer have to rely exclusively on third party apps. Although iOS users will remain in a pinch here. A new country was added: JAPAN. Obviously quite a popular request, now seen through. It's a little unclear if Austria was added this year or not, woops. 2018 was also the year where Air underscored its commitment to cryptocurrencies, by removing the middlemen in Bitcoin transactions and accepting it directly! AirVPN was also found rebutting a famous article online about how VPNs are meant to be untrustworthy. AFAIK this is the first time Staff answer directly to a non-forum party. This year it was Airs 8th birthday. In that time, the amount of Bandwidth and Online Sessions only seem to increase. Lastly, as can be expected, AirVPN clarified some points in its Privacy Notice, now that the EU GDPR is in effect. Server additions to individual countries: many, I think. Further, I believe there was a stealthy updating of IPB. Happy New Year to everyone
  3. Can we expect a change to this in the future? Hello! It would probably be prudent not to hold your breath, since it's largely outside of AirVPNs control. But as others show, there are successes here and there.
  4. For reference, in case anyone wondered.
  5. Hello! As with the others, it would be great if you posted in its own thread too.
  6. Hello! I would encourage you to post in its thread .
  7. Hello! I must admit I haven't gotten around to trying the mobile version. But if it's like the desktop one, you should be able to change the protocol to TCP and IP 3. Doing so, may enable you to circumvent any throttling . Though I acknowledge your other thread where you list apparent problems with changing protocols. I'd encourage you to post here too.
  8. Hello! Please go here and submit a support ticket. You won't need an email address in order to communicate with support Staff and find an appropriate solution. The public forums can't help you beyond this .
  9. Hello! You can go to Eddie>Preferences>Connect at startup. As for removing the password prompt - which isn't recommended at all - there's a link in the guides section in my signature. Also, if you only hibernate your PC instead of turning it off completely, then Eddie will simply be able to resume operation in most cases. With no further password prompting . You've been around a while. So do remember to update your client as well, for any bugfixes. You can even add Eddie to Mints regular system update procedure using the PPAs.
  10. Hello! Did you try using the Eddie>Preferences> Routes option? Then you can make certain things go outside the VPN tunnel, such as if you input a website address. It's a bit unclear what you want.
  11. Hello! It's not necessary for you to engage with your router at all for this. You can also use the TCP test by the way. Remember to download the testtorrent from ipleak.net to see if you're leaking.
  12. I haven't used it in Windows in a long time. But you're unto the right thing: Ethernet 2 and the optional bind should be fine. Assuming you did the remote port-forwarding on this site, you need to set the port in the client as well. The same thing you presumably did in uTorrent.
  13. If I can allow for some cheekyness, the best way would be to switch to a decent torrent client that allows for the option out of the box, instead of the apparently more difficult way that uTorrent allows for . As I don't use that client, I can't help you. So someone else will have to. It shouldn't be necessary with any IP-anything for the bind to work. The biggest hurdle should only be what each individual client happens to call the VPN tunnel . And yes it stays the same. I already answered you regarding your last question: ipleak.net is a way to check. Download the test torrent, then wait for the website to display the IP. If it's an Air IP, you're fine.
  14. Hello! Logs are usually always help. From top to bottom, in spoilers. Are you torrenting? If so, remember to port-forward. It depends what scenario you're looking at speed in .
  15. Hello! It does happen that the Eddie UI disappears - I've had it happen many times. But just know that this doesn't necessarily mean you were seeding out in the open, as the firewall rules might've still been in effect. Which I'm actually very confident they still would've been, in your case and that would've been why you were still seeing the seeding going on, because the Network Lock rules were still in effect. Even though I of course can't say with 100% certainty. This is also why it's a good idea to ensure the torrent client is bound to the VPN tun. I don't know if this is still an option in uTorrent, but if not, you can use the FOSS qBittorent client. You could download the testtorrent from ipleak.net in cases like these, in order to check your IP. My first suggestion would be to try the experimental client, as one is available. For details regarding how-to, please refer to the guide in my signature.
  16. In the sense that they appear around the same time every year, yes.
  17. I second that Hello! Probably January 1st.
  18. Hello! Suggestion: Staff do you think it would be reasonable to include the load and ms for the currently selected server, on the Overview page, instead of in the Servers tab, where one first has to find the server in question? The ms could go underneath Connection and perhaps a third box for load could be under the two existing upload and download boxes, in the middle. So it's still symmetrical .
  19. Hello! This is a huge thread necro my friend. This thread is from 2012 and things were quite different then . It has already been established multiple times, mainly in the Blocked Websites forum, that certain companies are very good at blocking VPNs and that a lot of it is outside of Airs control, despite best efforts. So yes it works sometimes and sometimes it doesn't. I hope you can appreciate why locking this thread is probably for the best . For reference, the feature Staff is referencing in the OP is usually called micro-routing. To use it, just use the Eddie client, as it automatically makes you use Air's DNS. Obviously, success isn't guaranteed. Hence the aforementioned forum and your own experience of blocked IPs, which Air also mentions in the link .
  20. Because it's relative. The VPN industry is unregulated and so it must necessarily be in relation to what is the norm. The norm, from all that I've seen, is: Using some closed-source client. Sometimes with several attendant bad practices, in the form of bloat or tracking or other things.Using several trackers on the main website. Usually social buttons.Using an array of world flags to seem impressive, but without detailing them much more than this, because the locations are fake and the performance isn't something to brag about.Using unknown standards for choosing locations and so opening new locations without concern for security, privacy or quality.Using all sorts of marketing gimmicks to seem more impressive than they are, which obscures things further. What's a "3D Stealth Server" for example?Possibly not even having a forum in order to discuss issues openly.Possibly not even having owners with a good technical understanding and therefore leaving customers with a knowledge blackhole.So in relation to things like the above, I think it's accurate and true to say that Air has high transparency by comparison. I didn't say total transparency and I was therefore still pleased with their idea . The only recent audit I'm aware of, is the funding provided to help audit OpenVPN and do a bug bounty. I was trying to find a post I read earlier about this. But now Staff has answered, so hopefully that's sufficient. As Staff stated, there's compelling security and business concerns to take into account and if (perhaps especially in a VPN context) security is not done properly and transparency simply becomes another way of virtue signalling, then the security it was meant to foster will be undermined. Or put another way: if Air offered to share something meant to be secret, in the name of transparency, with the added explanation that it would undermine security for users, would you want it? We should definitely start saying "closed sauce" instead, that'll spice things up . I understand what you mean. In regards to trust, I think it's also relevant to remember that AirVPN at least, actively encourages "partition of trust" for some of those reasons. Because trust is a weakness in this scenario. So if you/I/we don't *need* to trust AirVPN in order to use it or at least won't be completely compromised if Air was, then we all benefit. While the Openly Operated model, while great in so many ways, still makes users rely on the service and therefore trust it. While if they had more anonymizing features it would be more compelling.
  21. Hello! I think it's an interesting concept and I've often imagined something like it, so in overall terms, the idea or intent is good I think. To me, it does seem like there's many many things buried in their methodology, which seems somewhat suspicious. In a sense, turning everything into an exercise in transparency is a gimmick. Because it needs to be followed up with real technical know-how and integrity in order to actually mean something. So perhaps ironically, the only ones who will probably use that stuff, are the gullible customers whom can't utilise the apparent transparency to make informed judgments. While the technical crowd can and will raise the necessary and hard questions and resolve to stay away. But of course, I hope they keep developing. Some things I find less likable about it: They've essentially made their own framework and then branded themselves as the first to follow it. That's cheap enough, but their standards are essentially what Air has been doing since the beginning. Except Air didn't make it a central theme in this way and yet still has FOSS software, high transparency infrastructure, closed-loop systems and so forth. Simply being open, does not in itself ensure that high security and privacy standards are followed. According to their audit, they seem to mainly use IPSec tunnels. The audits seem a bit worrying too. While it's fantastic they don't use social media or buttons on their website, they still pin things to some of the worst privacy offenders, so there's no .ovpn files or similar flexibility for example: I get that it's a small company, but I hope this will change: In their quest for security through openness, they may be exposing themselves to danger, by assuming that everything must be publicly available. But there are things that even a VPN would probably be wise not to be sharing and assuming this is true, the quest for transparency undermines the very security it was meant to create. Why? They may be into transparency, but there's issues with their Privacy Policy, where Air by contrast at least allows the use of Bitcoin without any middlemen:
  22. Yes, the TCP test for instance. It should be green. I'm not familiar with that software, but do check if it can listen on specific ports and is doing so on the ones you specified in port forwarding.
  23. Hello! Just enter your required port into the "Local Port" field and then, unless you need a specific protocol or wish to "name" the port in the DDNS field, click generate. Then the number at the top will be the port number automatically generated for you, based on what was available. Thus not requiring you to guess. That should work. Otherwise yes, ports for each user are reserved across the service .
  24. Hello ! That's some very strange errors that I haven't seen before. You almost might want to submit that to support so they can see it. But you can try: going to Eddie>Preferences>Uncheck "Check Air DNS" & Preferences>Advanced>Uncheck "Check if Tunnel works". If that doesn't do it, then I do recommend trying the experimental client. There's instructions in my signature if you're unsure how. Please take a look here, as there's multiple possible workarounds.
  25. Hello! That's unfortunate . I don't think it's possible to get any information about resolution. It's resolved when it's resolved, if you know what I mean. But do keep in mind that if it's a question of accessing certain content from the location in question, that you may still be able to do so, if you use the micro-routing feature. Which is used automatically, when using Eddie.
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