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@buga If you're running the Air client, please click on the "Modes" tab to select a TCP port, then click "Enter". For any other client, in the Configuration Generator, please tick "Advanced Mode" to display all the possible connection ports (including TCP ones). Since you see a huge performance difference between two computers on the same network, we suggest that you check on the "slow" computer for any packet filtering tool or security suite that might slow down an UDP flow. Kind regards

EDIT: the DNS problem with OpenDNS and AT&T public DNS has been resolved. Hello! It seems that your system can't resolve europe.vpn.airdns.org. Just for our records, which DNS are you using (OpenDNS is known to break our *.airdns.org names). Also, if that's the only reported error, your installation of .ovpn files was just correct. In order to solve the issue, in the Configuration Generator please: - tick "Advanced Mode" - tick "Resolved hosts in .ovpn file" - tick "All servers for area or region" In this way the CG will generate files that contain only IP addresses, solving the problem at its roots. Kind regards

Hello! The CF by default generates .ovpn configuration files that are embedded with key and certificates. If you wish separate files (but with Tunnelblick you don't need them), please tick "Advanced Options" then tick "Separate certs/keys from .ovpn files". Please see the Configuration Generator instructions (click on "More help") for all CF options and information. Once you have downloaded a configuration file please follow the instructions here: https://airvpn.org/macosx, i.e. create any folder on the Desktop, put the .ovpn file inside it, rename the folder with a ".tblk" extension. At this point the folder icon should change to a VPN Tunnelblick icon. Double-click on the folder icon to install the configuration contained inside the folder. Kind regards

Hello! In this case, please uninstall OpenVPN and re-install it according to the indications in the following thread: https://airvpn.org/topic/9645-openvpn-tap-windows-81-adapter-problem Kind regards

Hello! Please try to re-generate the configuration files in the following way: - tick "Advanced Mode" - tick "Resolved hosts in .ovpn files" - tick "All servers for area or region" If it's a DNS problem in *.vpn.airdns.org resolution, the above will fix it, because the Configuration Generator will generate files containing only IP addresses and not host names. Kind regards

Hello! It might be a Windows 8 problem, which has been reported rarely (while it is reported frequently on Windows 8.1 Preview). Please see here, it could solve your issue: https://airvpn.org/topic/9645-openvpn-tap-windows-81-adapter-problem/ Kind regards

Hello! The second link that is confusing you is from 2010 and therefore refers to very old Tunnelblick versions. Ignore 3 years old instructions threads, the updated instructions are always in the instructions pages. Please follow the updated instructions in the "Enter" page: https://airvpn.org/macosx Also, please publish your Tunnelblick logs: from your description it seems that you installed correctly the configurations but the problem looks different. Kind regards

Hello! As you can see: it seems that it's your node to reject the packets that are correctly forwarded by our server, as we previously verified as well. Can you please check again any possible packet filtering tool in your system? Kind regards

Hello! The problem is here: 8/25/2013 - 3:31 PM There are no TAP-Windows adapters on this system. You should be able to create a TAP-Windows adapter by going to Start -> All Programs -> OpenVPN -> Add a new TAP-Windows virtual ethernet adapter. Perhaps something went wrong during OpenVPN installation. Try to add the adapter (the virtual network interface used by OpenVPN) as specified in that log entry, making sure that you launch the script with administrator privileges (right-click and select "Run as administrato"). If the script fails and/or the error persists, please uninstall OpenVPN and re-install it, making sure to authorize the driver installation. Kind regards

Hello! Please see here (assuming that you run the Windows firewall): https://airvpn.org/topic/9798-windows-7-8-windows-firewall-prevent-leaks-thanks-to-omniferum That will prevent any leak (i.e. not only DNS leaks) and Omniferum also provided a "quick switch". If you use the Comodo Firewall, please see here: https://airvpn.org/topic/3405-windows-comodo-prevent-leaks You can have "quick switches" with the Comodo firewall as well (just save different configurations, and switch to the one you wish). Kind regards

@Royee Yes, actually they are planned in Eddie, the next client release for Windows, Linux+Mono and OS X. Traffic splitting is not planned though. At this point it's unclear whether you need leaks prevention or traffic splitting. The first will take just one minute configuration, the latter can be very simple or quite complex according to how you wish to split traffic (for example, the NaDre solution, which at the beginning seemed what you needed, will take just a couple of minutes - not considering basic network knowledge acquisition, that vary of course, but the guide is in itself a good lesson/course on the matter as well). Kind regards

Hello, if you don't need to split traffic just start the p2p client after you have connected to a VPN server. @Royee That's trivial and requires one minute, but yuppicide seemed to ask a very different thing, that is splitting traffic on an application basis, which has nothing to do with the options you cite. Maybe yuppicide can clarify if that was (or not) the meaning of the question. Kind regards

@13rice Getting advantage of the fact that you are now connected to some Air server, we have checked that packets are correctly forwarded to your VPN IP, to both ports you have currently forwarded remotely, can you confirm? Kind regards

Hello, please run OpenVPN directly. If the problem persists, can you please post both stunnel and OpenVPN output? Kind regards

Hello, can you please check your firewall and run the PortListener for a second test? https://airvpn.org/topic/9315-port-forwarding-tester While the PortListener is running and listening to one of your forwarded ports on IP 10.*.*.*, please start the check from your web panel and look whether incoming packets reach it or not. Kind regards

Hello! Really? In this moment the top 10 clients speeds are: Not public. Aquilae 90.07 Mbit / sec 21h 10m 42s ago Not public. Lyncis 66.06 Mbit / sec 1h 3m 27s ago Not public. Corvi 63.22 Mbit / sec 1h 20m 17s ago Not public. Ophiuchi 44.19 Mbit / sec 6d 16h 47m ago Not public. Cygni 43.94 Mbit / sec 2d 5h 1m ago Not public. Corvi 39.5 Mbit / sec 42m 45s ago Not public. Cephei 34.25 Mbit / sec 1d 4h 24m ago Not public. Sirius 32.83 Mbit / sec 17h 59m 9s ago Not public. Columbae 32.13 Mbit / sec 1d 2h 5m ago Not public. Cygni 29.77 Mbit / sec 1d 12h 42m ago Of course the likelihood that you get higher speed from a server in a datacenter than from an ISP residential line is much higher. This is due to the fact that several western countries ISPs are applying such wild and extensive overselling on residential lines that their declared "peak" bandwidth to your node can be achieved only in very particular conditions (only in short bursts, only with some allowed protocols). Kind regards

Hello! That's correct, because 10.*.0.1 are VPN IP addresses: they can be accessed only from within the private network, they are not public. You need a public DNS to resolve domain names while your system is disconnected from the VPN (except OpenDNS which is currently breaking *.vpn.airdns.org resolutions for unknown reasons). Alternatively: - select "Advanced Options" in the Configuration Generator - tick both "Resolved hosts in .ovpn file" and "All servers for area or region" In this way the CG will generate files which contain only IP addresses, solving the problem at its roots. Kind regards

Hello! Can you please make sure that the service that must be reachable from the Internet is running and listening to the correct port when the test is performed? Kind regards

Hello! 1.) Yes. You don't need to do anything on your side. 2.) Any https site will see your connection as coming from an Air VPN server exit-IP address. OpenVPN adds a further layer of encryption (on top of the the web site encryption) from your node to the VPN server you're connected to, which is important if you wish to prevent your ISP from knowing which https sites you access and have some other beneficial side effects, such preventing SSL/TLS BEAST-like attacks. Kind regards

Hello! Thank you very much for your information! After some investigation, it comes out that, for some reason we can't imagine at all, OpenDNS servers resolve (intermittently or not) our *.vpn.airdns.org domain names absurdly. We have no idea about why OpenDNS is breaking our domain names, we will contact them, in the meantime please do NOT use OpenDNS or generate configuration files only with IP addresses. air# dig @208.67.222.222 europe.vpn.airdns.org ; > DiG 9.8.4-rpz2+rl005.12-P1 > @208.67.222.222 europe.vpn.airdns.org ; (1 server found) ;; global options: +cmd ;; Got answer: ;; ->>HEADER;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: ;europe.vpn.airdns.org. IN A ;; ANSWER SECTION: europe.vpn.airdns.org. 0 IN A 67.215.66.132 ;; Query time: 640 msec ;; SERVER: 208.67.222.222#53(208.67.222.222) ;; WHEN: Fri Aug 23 20:13:40 2013 ;; MSG SIZE rcvd: 55 Kind regards

Hello! Plans for tls-auth have been postponed to 2014/2015. Priorities for 2013: 1) release of Eddie 2) infrastructure expansion Kind regards AirVPN Support Team

Hello, either it was a mistake or you have requested multiple trial accesses. Please feel free to re-submit your request. Make sure to do it from a registered account, using the "Contact us" form. Please also make sure to select "Trial request" as department. Kind regards

Hello! You need to install OpenVPN on the AppleTV. There are both commercial and free solutions that allegedly allow that. Patchstick: http://patchstick.ca/ aTVFlash: http://firecore.com/atvflash-black atv-usbcreator: http://code.google.com/p/atvusb-creator Kind regards

When I renewed my second account, I tried using the discount code that I had used when I first bought it. And it did not work. At the time I was not that concerned and just went ahead. Should I have asked for another code? I am about to renew my second account again. Hello! Yes, please feel free to do so (just ask for it with "Contact us" form at your convenience - it's the fastest way). Kind regards

Hello, we currently have 6 servers in the UK, in 3 different datacenters. Please try them all to make a comparison and detect the one that can give you the best performance. If you get the very same performance from each of them, chances are that you're using the maximum bandwidth cap allowed by your ISP, in which case you might like to get informed about their traffic shaping/capping policies. Also, in this case, try different ports to try to bypass traffic shaping. Kind regards