Staff

Hello, the connectivity issue is resolved. the Hadar server is online now. Kind regards

Hello! We're very glad to inform you that a new Eddie Air client version has been released: 2.10. 2.10 version is compatible with several Linux distributions. For very important notes about environments, please read here: https://airvpn.org/forum/35-client-software-platforms-environments Integration with Windows 10 has been greatly improved as well. Eddie 2.10 includes important bug fixes and changes meeting users' requests and preferences. Please read the changelog: https://airvpn.org/services/changelog.php?software=client&format=html Upgrade is strongly recommended. Just like previous version 2.9, Eddie implements direct Tor support for OpenVPN over Tor connections. Eddie makes OpenVPN over Tor easily available to Linux and OS X users: no needs for Virtual Machines, middle boxes or other special configurations. Windows users will find a more friendly approach as well. This mode is not handled anymore as a generic connection to a socks proxy, but it is specifically designed for Tor and therefore solves multiple issues, especially in Linux and OS X, including the "infinite routing loop" problem (see for example http://tor.stackexchange.com/questions/1232/me-tor-vpn-how/1235#1235 ) As far as we know, Eddie is the first and currently the only OpenVPN wrapper that natively allows OpenVPN over Tor connections for multiple Operating Systems. https://airvpn.org/tor We recommend that you upgrade Eddie as soon as possible. Eddie 2.10 for GNU Linux can be downloaded here: https://airvpn.org/linux Eddie 2.10 for Windows can be downloaded here: https://airvpn.org/windows Eddie 2.10 for OS X Mavericks and Yosemite only can be downloaded here: https://airvpn.org/macosx PLEASE NOTE: Eddie 2.10 package includes an OpenVPN version re-compiled by us from OpenVPN 2.3.8 source code with OpenSSL 1.0.2d for security reasons and to fix this bug: https://community.openvpn.net/openvpn/ticket/328 Eddie overview is available here: https://airvpn.org/software Eddie includes a Network Lock feature: https://airvpn.org/faq/software_lock Eddie 2.10.x is free and open source software released under GPLv3. GitHub repository https://github.com/AirVPN/airvpn-client Kind regards & datalove AirVPN Staff

Website: http://play.mediasetpremium.it/ Mediaset Premium Play, an Italian TV Broadcasting: Premium Calcio, Premium Cinema, Premium Series (Crime, Action, Joi) and many other. Status: OK Routing: All servers to IT route.

Hello, there is a pinned topic in this very same forum pertaining to the issue, have a look at it. https://airvpn.org/topic/14829-can-only-connect-to-the-internet-browser-through-airvpn Kind regards

Hello, it looks related to a libgdiplus bug. Please see here for more information and a possible fix: https://airvpn.org/topic/11573-opensuse Kind regards

Hello! You have the option. Pick "PayPal" to deliver a one time payment with PayPal. Pick "PayPal subscription" if you wish a PayPal subscription. PayPal will try to charge your account periodically according to your plan and transfer the money to Air account, so you will have recurring and automated payments (if funds are available). If you unintentionally picked "PayPal subscription", no worries. Log into your PayPal account and delete the authorization for such subscription. Kind regards

Hello! It is a rare occurrence caused by a bug in Eddie 2.9.2. Please upgrade to 2.10.3. In the usual download page click "Other versions" then select "Experimental". Kind regards

Hello, automated renewals are not possible at all with 3 days plans. They are possible only with the "PayPal subscription" payment method with longer plans. Kind regards

Hi the problem is under investigation. Kind regards

Hello, normally, this happens when you pay via eCheck. According to PayPal an eCheck needs 3-5 working days to clear. After we led a brief investigation, this really looks like your case. When the payment is actually delivered, then the system will activate automatically and immediately your account plan. Please feel free to open a ticket and provide PayPal transaction ID if you wish a more thorough investigation from us. Kind regards

Hello, please do post documents, they can be interesting for many readers. Assuming that no human error is committed (and that's a big assumption, of course) normally an adversary as the one you describe can be defeated under the aspects you cite, except when you already are a specific target (however, in this case the scenario is totally different and attacks, even physical attacks by real persons in your home or work place, against your own devices, must be considered). See here for more details on some scenarios in which it is possible and relatively easy to defeat some types of high power adversaries. https://airvpn.org/topic/54-using-airvpn-over-tor/?do=findComment&comment=1745 The example cites Tor over OpenVPN and OpenVPN over Tor, but course any analogous solution could be applicable. Kind regards

A very odd conclusion on the basis of what you have reported... On the contrary, all the leaks up to now confirm that NSA is not able to crack ciphers currently used by our service. That's exactly why they need backdoors or directly the keys. If you further read between the lines you'll also see what tremendous effort is putting NSA to bypass encryption, never to crack encryption directly, except for very special cases with very specific ciphers. They know the math very well. Kind regards

Hello, each connection from the same account must go to a different server. If you don't need remote port forwarding, than you can connect different devices to the same VPN server from the same account but only to different ports/protocols. Kind regards AirVPN Support Team

Hello! That's fine. The latest Eddie package includes OpenVPN 2.3.8 (warning: recompiled by us to fix a years ancient and irritating bug) and OpenSSL 1.0.2d but Eddie not does interfere with your Linux system installed packages OpenVPN and OpenSSL, if they are already installed. You always have a free choice. Kind regards

Please check with this "How To" article: https://airvpn.org/topic/9270-how-to-forward-ports-in-dd-wrt-tomato-with-iptables just in case you have missed it. Kind regards

Hello! It was published also on Twitter, Facebook and we see it has been re-published in dozens of forums and re-tweeted hundreds of times by many different accounts. Additionally the web site BestVPN spread the information as well. You might like to subscribe to our News RSS feed to not lose news and annuncements. Click on the orange RSS icon on bottom pages of the forums and pick the option you prefer. Kind regards

Hello, we're glad to see that your account is downloading at 40-60 Mbit/s (i.e. up to almost 8 MB/s) and is connected without interruptions since 42 hours ago. And you posted this message just a hour ago or so. A correction of your claims would be very nice, thank you in advance. Kind regards

Hello @submergency, thank you for your analysis and your co-operation offer, they are much appreciated. You have also to consider that while the Singapore and Hong Kong servers are used by hundreds and hundreds of customers, the Korea server remained operative almost for a month and its usage was negligible. It was used by 9-10 users. By the way, let's discard marketing reasons at the moment, since our mission takes precedence over them. The true problem is that it is not acceptable for us to keep a server in a non-neutral datacenter, so any solution of this kind is not realistic at the moment. Kind regards

Hello! A new experimental version 2.10.3 is available. Bundled with OpenVPN 2.3.8 (OpenSSL 1.0.2d), graphics improvement for better Windows 10 compatibility.

That's very interesting. Could you please specify which servers work for you and which not? Kind regards

Hello, since it worked for a while it should be ruled out that the problem is with the Air client or the tun/tap interface driver and you should look for some other reason. Kind regards

Hello! The problem is here: . 2015.08.13 11:12:04 - OpenVPN > Warning: route gateway is ambiguous: 192.168.11.1 (2 matches) You have the same gateway on two different network interfaces. If it's a viable option for you, the fastest solution is just using only one network card for your default gateway. Kind regards

Hello! It appears that Eddie 2.9.2 has various issues with Windows 10. When you run Windows 10, we strongly recommend that you upgrade to Eddie 2.10.2 Experimental. In the usual download page please click "Other versions" then select "Experimental" to point to it. Select the proper version for your Windows edition and download it. Eddie 2.10.2 features some important bug fixes as well from version 2.9.2. Kind regards

Hello! It appears that Eddie 2.9.2 has various issues with Windows 10. When you run Windows 10, we strongly recommend that you upgrade to Eddie 2.10.2 Experimental. In the usual download page please click "Other versions" then select "Experimental" to point to it. Select the proper version for your Windows edition and download it. Eddie 2.10.2 features some important bug fixes as well from version 2.9.2. Kind regards

Hello! It appears that Eddie 2.9.2 has various issues with Windows 10. When you run Windows 10, we strongly recommend that you upgrade to Eddie 2.10.2 Experimental. In the usual download page please click "Other versions" then select "Experimental" to point to it. Select the proper version for your Windows edition and download it. Eddie 2.10.2 features some important bug fixes as well from version 2.9.2. Kind regards