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Staff

Staff
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Everything posted by Staff

  1. P.S. We changed the topic title because the previous one was demented.
  2. It is minimized. Click the tray icon and select "Show main window". Kind regards
  3. Hello! Developer boss found the combination of Mono behavior and openSUSE default setting that is causing this problem. When "ping" is used in Mono, it tries first of all to resolve the hostname: https://github.com/mono/mono/blob/master/mcs/class/System/System.Net.NetworkInformation/Ping.cs#L243 The hostname resolution is triggered by that "GetNonLoopbackIP". If it fails, the whole ping fails. Now, in openSUSE standard installation, strangely the hostname is undefined in /etc/hosts, and it can't be resolved. By fixing this openSUSE glitch you will also fix this problem with Eddie. Just add in your /etc/hosts file (you'll need root privileges) the line: where is for example the IP address of your system main network interface in your local network. The fact that Mono wants to resolve hostname at each ping should anyway be considered a Mono bug, probably. Kind regards
  4. Hello! When /etc/resolv.conf does not exist Eddie DNS Switch Mode "Renaming" can't work. On top of that, Eddie will send a SIGTERM to OpenVPN and give up everything. This particular case will be covered starting with Eddie 2.11.4 beta (due to be released during this week), where /etc/resolv.conf handling will be greatly improved. Kind regards
  5. Hello! We can reproduce this issue and at a first glance it might be a Mono 4 bug. To circumvent it, do not try to connect to any server until the "latency tests" are complete. To see the status of such tests click the "Stats" tab and look at "Pinger stats". If they are stuck at 2 or 1 to go, double click on "Pinger Stats" and you should see that the tests are re-started and completed in very few seconds. The developers have worked hard to circumvent the numerous bugs in Mono 4 (especially. but not only, in WinForms) but some intrinsic bugs are impossible to bypass completely. For this reason, the developers have planned a massive migration to GTK+ (especially for the UI) for Eddie "branch" 3, at least in GNU/Linux. Kind regards
  6. Hello! In general that's correct, but remapping ports will make torrent clients unreachable because they announce to trackers and DHT their internal settings configured port (of course) while the VPN server will listen to a different port. So, in this particular case, remotely forwarded port and local port must have the same number. For people running a torrent client behind the VPN, a good solution against various menaces inferred in this thread would be changing the listening port at each session. It takes a few seconds in the account control panel in our web site, and no "ports history" is ever recorded. Obviously if your threat model involves only private copyright trolls and similarly deranged persons, that would be not even be necessary. Kind regards
  7. Hello, yes, all the IP addresses will remain the same. Kind regards
  8. Chuck Norris mode, I suppose. He can start an upgrade on Aug 12 and finish it on Aug 6 that same year As you can see, our datacenters technical requirements are quite high. Kind regards
  9. Hello! Starting from Friday August 12th 2016 @ 23:00h CEST until Saturday August 6th 2016 @ 03:00h CEST, the Netherlands datacenter technicians will re-locate fifteen servers to a new rack. Expected downtime: 4 hours. This will allow to add AMS-IX direct connectivity to all of the aforementioned servers. After the re-location, therefore, we will have 20 servers in the Netherlands with direct AMS-IX connectivity, The involved servers are: Alrai Ancha Caph Garnet Gienah Jabbah Kocab Maasym Mirach Miram Muscida Pleione Rukbat Sheliak Subra Kind regards
  10. On the contrary, it has been resolved, anyway it has always been a non-real problem. If you did not upgrade to Eddie 2.11.x beta just allow the IP addresses required by Bonjour in Eddie "Network Lock" window : 239.255.255.250 224.0.0.251 Not needed on Eddie 2.11.x that allows them by default if "Allow LAN" is ticked Kind regards
  11. Yes, always try out the newest version. If it doesn't work as intended, apply the fix. If it still does not work for you, downgrade to 9.9. If you're already using 9.9, consider doing nothing at all. We remind the casual readers that versions 9.9.2 and older are in many cases unusable in Windows 10. Kind regards I agree with the "older", but! One specific version, 9.9.2_3, works as intended. Yes, we consider 9.9.2_3 newer than 9.9.2. Kind regards
  12. Unless the average British citizen uses electronic equipment from 20 years ago, side-channel attacks can succeed in some cases when the attacked equipment is 2-3 meters away from the attacking equipment. Good luck in bringing a van 2 meters away to every and each electronic equipment in UK houses. While it's true that some side-channel attacks techniques are covered by military secret, so we might be ignoring something essential here, it's questionable that such secrets will be made available to "civil" BBC vans. It is reasonable to assume that such an action would expose the secrets to the unavoidable leaks which would bring them into the public domain in a matter of hours. Kind regards
  13. Our plans explicitly exclude any new server until September, except for emergency cases. As usual various countries, including Finland, will be re-considered every 3 months, or even more frequently, according to variations of user-base and connection preferences in available countries. In the latest plans VPN servers in Finland were explicitly excluded because we did not need them. Kind regards
  14. Hello! As you can see here: . 2016.08.06 01:54:30 - OpenVPN > RESOLVE: Cannot resolve host address: localhost: nodename nor servname provided, or not known the problem is in your system. A system MUST be able to resolve name "localhost". You don't find this problem in Tunnelblick because it contacts OpenVPN management at 127.0.0.1, but Eddie approach is more correct. You might experience additional problems if you don't make your system capable to resolve localhost. In El Capitan the hosts file is /private/etc/hosts Quick guide to edit it: https://www.ihash.eu/2015/09/how-to-edit-hosts-file-in-mac-os-x-10-11-el-capitan/ Kind regards
  15. Yes, always try out the newest version. If it doesn't work as intended, apply the fix. If it still does not work for you, downgrade to 9.9. If you're already using 9.9, consider doing nothing at all. We remind the casual readers that versions 9.9.2 and older ones are in many cases unusable in Windows 10. Kind regards
  16. They serve the purpose of AirVPN mission and meet our technical requirements. Kind regards
  17. Is this a parody or some elaborated joke? It sounds hilarious, to say the least. And technically it is totally ineffective, irrelevant. Kind regards
  18. Hello! Bonjour is now allowed with Network Lock. If any of the issues you cited were caused by Bonjour block, now they are fixed if "Allow private/LAN" is enabled (ticked). Upgrade to 2.11.3 beta and test. If the problem is not solved you can explicitly allow the IP addresses required by those protocols in "AirVPN" > "Preferences" > "Network Lock". Kind regards
  19. FEDORA 24 "resolv.conf" DNS issue Hello, we're glad to inform you that the problem has been detected and looks specific to Mono but occurs only under Fedora. A fix has been found and is being implemented in the next build which will be released in the nearest future. We can close this argument and focus on other glitches or bugs, if any. Kind regards
  20. I think because they've deleted that thread. Correct, it's "hidden", since Netflix access has been variable and now no more possible from our infrastructure. Kind regards
  21. DNS settings of your interfaces are correct. Can we see the screenshot showing this leak? Kind regards
  22. At the third or fourth confirmation of the transaction the system is normally able to recover a "timed out" transaction automatically. Note: we remind you that this "time out" is enforced by Coinbase, NOT by us! Kind regards
  23. Thank you for your choice! Please open a ticket and our sales dep. will provide you with full support. Kind regards
  24. You are right, "man" and Eddie CLI can be better. However, man pages are generated automatically by Eddie, so we can improve them, but we can't "import" an external "airvpn.1" file created by you. Please simply be patient, the next beta release will contain your suggested improvements. Kind regards
  25. Hello! 1) Enable "Network Lock" to prevent leaks in case of unexpected VPN disconnection and any other case. 2) You can tell the Air client Eddie to connect always to a selected pool of VPN servers by defining a white list. Eddie will connect only to servers included in the white list when it is defined. You can also tell Eddie to try to re-connect always to the same VPN server by ticking "Lock current". Kind regards
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