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Staff

Staff
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Everything posted by Staff

  1. Eddie 2.11 final edition will have the 'hidden' feature to run any VPN OpenVPN configuration, not just AirVPN. 'Hidden feature' because the UI will not include it yet. It will remain usable in manual configuration, mainly for beta-testing and skilled users. We will post a guide about that soon. Eddie 3 will feature a full UI interface for that. Kind regards
  2. Yes, that's the Eddie sources repository. Alternatively you might like to upgrade to Eddie 2.11.3 beta which is compatible with Mono 4 and runs very swiftly, even on Ubuntu 16.04. It features tons of bug fixes on the UI and much more: https://airvpn.org/topic/18625-eddie-211beta-available/ https://airvpn.org/services/changelog.php?software=client&format=html Kind regards
  3. Not on 2.11.3 beta which by default has "Force all network interfaces...." de-selected, because we expected (and tested) that a new approach to prevent DNS leaks worked properly. However, according to various reports, this might not be the case. We're investigating to try to understand the source of the issue. Maybe you had a previous AirVPN.xml which has that option enabled. Kind regards
  4. Hello! This is a bug in Eddie 2.10.3 with Tor in Tor Browser 6, which has been fixed in Eddie 2.11.x beta, can you test? Please see here: https://airvpn.org/topic/18625-eddie-211beta-available/ Kind regards
  5. Hello! Option added in the latest experimental. Can you reproduce the crash every time? OS version? Thanks. Kind regards
  6. If you really want to try and find a solution check your ISP. Since we work with dozens of different datacenters, assuming that they all have the same problem at the same time and your ISP is perfect will not help you fix the issue. We could name several reasons, for example dynamic traffic shaping based on time, destination ports and protocol. Try to make a comparison, when the problem occurs with any datacenter you try, between a direct UDP connection, a TCP connection and an OpenVPN over SSL ("SSL Tunnel - Port 443" in Eddie) connection. Additionally, test your ISP directly (no VPN) with different destinations in HTTP, HTTPS and BitTorrent for example (this is in many cases very revelatory about traffic shaping). Just in case you live in the European Union: ISPs are obliged to tell you in a clear and understandable way any limitation of any sort they enforce on protocols and applications, so if they perform traffic shaping you will find the description in the contract (although they can play with words by calling it "fair usage", "traffic management", "better experience" and similar bullshits). Kind regards
  7. This is fixed in the latest beta edition. Topic closed, any issue with beta edition must be posted in its topic.
  8. Thats why i was asking ;-) Hello! A bad mistake, we did not edit this. That was a momentary behavior that needed a fix. Now it has been fixed but we did not edit the message, we apologize for the inconvenience. Kind regards
  9. Hello! Note that when the client is not running there is NO Network Lock. The client restores WFP or firewall rules when it is shut down. Additionally, the rules do not survive a reboot. Both these features are intentional. If you wish a permanent Network Lock the solution is trivial, just block all the traffic with pemanent firewall rules and keep Network Lock enabled. Then, you have a particular case. If Eddie crashes, or when it is killed without grace, the Network Lock remains "active" (this is of course essential), but as usual will not survive a reboot. Kind regards
  10. Hello! New version 2.11.3beta is now available. Version 2.11.2beta is no more available and RC. Changelog from 2.11.2beta: [bugfix] - Error "Unknown Interface ID" and related WFP errors[new] - Added CLI edition to .deb, .rpm and Mono portable[new] - Added Exit IP to title/status/tray message[new] - Added "Reset to default settings" command in Settings[new] - Windows/Linux - Added an option to start minimized[change] - Tab Settings -> Proxy renamed to "Proxy / Tor"[bugfix] - Windows - Bugfix rare situation when options are not saved at exit[change] - Dump only change option in Support Logs[new] - OS X - Options to show status/speed/server informations in status bar[bugfix] - Windows/Linux - CLI -server option fixedKind regards
  11. We like OpenNIC project for their commitment to privacy and neutrality. As you probably know, our DNS resolves names in the OpenNIC namespace as well. Kind regards
  12. Right, if your system implements DNS correctly. However it is necessary to consider some more subtle profiling ways that Google might have through your accounts, cookies, correlations and more. You'll need to take care of them as well. Additionally, the above is true for systems with a global DNS only, If you do that in any interface different than the tun/tap interface in a system which does not have global DNS in DNS implementation (typically Windows) then things change radically: the DNS queries will go out of the tunnel and Google Search will see you real IP address. Kind regards
  13. You apparently didn't go through the thread, otherwise you'd notice one of my explanatory posts involving Revo Uninstaller. Also, it's essential for Windows 10 to install TAP 9.9.2_3.exe. This is a signed driver. Therefore the AirVPN software, which is not commercial software, contrarily to what you say, is in this list of approved software. We are so much pleased indeed. The driver for Windows tun/tap interface comes from OpenVPN, not from us, because Windows lacks any driver for a tun/tap interface. The Air software (Eddie) package comes bundled with the latest available driver from OpenVPN. No third-party drivers are currently considered. For example the current Eddie 2.11.2 beta includes, in its package, the new driver 9.21.2. It fixes some bugs affecting the previous driver. See also here: https://airvpn.org/topic/18625-eddie-211beta-available/ Kind regards
  14. Hello, there are no DNS leaks in GNU/Linux. If your system queries for example OpenDNS while the system is connected to some VPN server, the DNS queries will be anyway tunneled up to the VPN servers, before going to OpenDNS servers. Nothing to do with DNS leaks which plague systems with incomplete DNS implementation (for example WIndows). However, and obviously, if your system sends the queries to the router DNS server, then the handling of such queries becomes a matter of the router, which may "forward" them out in clear text to the DNS set in the router itself. Again, this is not a GNU/Linux DNS leak. About the bonuses you get by using VPN DNS please see https://airvpn.org/specs Kind regards
  15. Hello! Geo-location is not based on IP address only. You must consider HTML5 geo-location and other methods, especially when you use mobile devices. Or simply correlations: for example, if your system and browser are set in German (language) and the time zone matches with Berlin CET or CEST, the final service you connect to might assume that you're from Germany (in your case, it would guess successfully). So: one issue is not showing the "real" IP address (i.e. the IP address assigned to some device of yours by your ISP); one different issue is geo-location. The IP address is a single element to be considered in geo-location but it's not the only one. Kind regards
  16. Hello! In "AirVPN" > "Preferences" > "DNS" untick "Check AirVPN DNS", set "DNS Switch Mode" to "Disabled" and add the DNS servers of your choice in the box. Kind regards
  17. Hello! You all forgot to include the "ifconfig file" you cite. In any case, we would recommend that one, some or all of you open a ticket (please open just one ticket in total) to receive proper support from the Air support team. Here, anyway, you will receive support from the community, which is usually excellent. Kind regards
  18. Hello! To those who have the issue about a message like Unknown interface IDor Unexpected: NetLock WFP rule doesn't exists(andeby, internet_user, LZ1) Please edit your network interface (Control Panel\Network and Internet\Network Connections) and re-enable the "Internet Protocol Version 6 (TCP/IPv6)" checkbox. Don't worry, Eddie implements IPv6 lock. And de-check the flag "Disable IPv6 at OS level if requested" under Settings -> Advanced. It's still a bug that prevents usage with IPv6 disabled, it will be fixed soon. Kind regards
  19. Hello! Yes, we'll do it on the next release. Kind regards
  20. Hey wait, when one does not use profiling cookies, he/she is not obliged to ask the user for permission to install cookies. But it is good to inform the user that profiling cookies are not used at all. Kind regards
  21. Hello! It is almost offensive to read the above when we are the only service in the world in our field that publishes a real time servers monitor that can be cross-checked to verify we are not lying about our commitment against overselling. The reality is the exact opposite of what you said. We work to squeeze up to the last bit/s on each server line. The issue is challenging even with our AES-NI supporting processors, because we are working with a software (OpenVPN) that can run only in a single core of a CPU (per daemon), and in a semi-complex environment, in which the load on the CPU does not grow linearly (or in some other predictable way, at the moment we did not find any) with the amount of clients per daemon. Just so you have an idea about the above problems (probably other services will not even tell you they exist) have a look here: https://community.openvpn.net/openvpn/wiki/Gigabit_Networks_Linux After that, consider that our cipher for the payload of both Data and Control Channel is AES-256. When you have done your homework, come back here and probably your messages will be fairer. Kind regards
  22. Previous 2.11 was working because the old beta used Windows Firewall by default, the new beta use another new method (WFP). You have an unexpected situation, Eddie doesn't always detect TAP ID to inform WFP to allow the network in NL mode. This is the issue of @internet_user, LZ1, and andeby. We are looking for a solution, but at the moment it doesn't occur on any of our lab machines. Ok, it will be done in the next build. Eddie opens link in the default browser. Does anyone else have this issue? It's on "Automatic" by default... Sounds good. Kind regards
  23. Hello, we don't use cookies to track / profile a user, but we do use cookies on the web site. Without cookies no logging based on username and password would be possible and additional features would not be available. It would be a watered down WWW and alternative approaches should be tried. Kind regards
  24. Thank you both very much, our monitoring system failed to detect the problem. We will investigate soon. Kind regards
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