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Everything posted by Staff
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Just to clarify: it seems that if my laptop goes into suspend mode, it stops the VPN and the GUFW/UFW. When I later wake the machine up I am back to square one. Anyone know how to stop this from happening? Hello! When your laptop wakes up, Ubuntu should execute the script /etc/pm/sleep.d (this admin is assuming that you're running Ubuntu...). So you might add a restart command for gufw/ufw there, if it is killed when the laptop goes to sleep. Kind regards
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This works, you lose isp connection if openvpn got disconnected. But it did not prevemt dns leaks while openvpn running. If you guys find something easy, let us know. I'll look also. Hello! You could try to force 10.4.0.1 as first DNS server in your router. [EDIT] Oh yes, you already did it, glad to know it solved the problem, thank you! Kind regards
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[SOLVED] No server available for you at the moment
Staff replied to Reacon's topic in Eddie - AirVPN Client
Hello! Thank you and welcome back! Apparently the code was used on the wrong plan and the system did not re-activate your account. We have set the correct expiration date for your account, please feel free to let us know at your convenience if the issue is solved now. Kind regards -
[SOLVED] No Web access after week offline
Staff replied to dcodelanyto's topic in General & Suggestions
Hello! Apparently your system can't resolve names when connected to the VPN, but it can reach the DNS IP address 10.4.0.1. This suggests that it's only a DNS problem which we have met (rarely) on some Windows systems. Please try to set as primary (preferred) DNS server IP address of your physical network card(s) (ethernet and/or wireless) the address 10.4.0.1. Kind regards -
Let me guess you work for Airvpn, lol. Hello! Wrong guess, he/she does not, LOL. Kind regards
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Hello! Probably you're looking for this thread in the OpenVPN community forum: https://forums.openvpn.net/topic8279.html If you get a lot of "Message too long" you may consider to apply mssfix and fragment directives. If you have only sporadic packet fragmentation, probably you don't need them. In case you have massive packet loss in addition to fragmentation (and only in this case) you might like to try a TCP connection and also check your ethernet cable (or wifi card and router/access point). Kind regards
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Hello! You can easily find your posts with the forum "Search" function. Click on "Search" (the button in the higher part of the forum pages), insert your nick name ("gigabytes") in the "Search by user name"->"User Name" box and click the "Search" button at the bottom of the search page. Kind regards
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Hello! Your proxy is not running or it is refusing connections on port 9050. Please make sure that it is running and listening to port 9050. If you don't have a proxy, you need to bring back to default the option "Proxy"-->"Type". Set it to "None" in the Air client "Preferences" window. You can open the Preferences window by right-clicking on the Air dock icon and selecting "Preferences". Kind regards
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[SOLVED] Problem reaching this site when connected to VPN
Staff replied to tigleo31's topic in General & Suggestions
Hello! Are you referring to airvpn.org? If so, that's quite odd. While you are connected to an Air VPN server, can you please send us the output of the commands: ping airvpn.org traceroute airvpn.org (replace "traceroute" with "tracert" if you're running Windows). Feel free to delete sensitive information from the traceroute output. Kind regards -
Hello! It appears clearly a problem on your side, because different servers in different countries can't have all the same problem (additionally, we don't detect any problem on any server and thousands of clients connect and exchange data just fine). What do you mean when you say that Wireshark nearly crashed? What were the symptoms of it? In order to focus on the problem, do you have any other system in your place? If so, what happens if you try a connection from a different system on the same router and ISP? Kind regards
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Hello! All the servers are responding correctly on all ports and your connection logs look just fine. Probably it's something related to your system, considering also that Cygni and Serpentis are on different datacenters with different ISPs. Can you determine what is the task or process which causes such a spike in upload bandwidth? You can see it with Wireshark or with the Comodo firewall connection monitor. http://www.wireshark.org Also, does the problem occur to you on servers outside Sweden too? Kind regards
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[SOLVED] No Web access after week offline
Staff replied to dcodelanyto's topic in General & Suggestions
Hello! The logs do not show any problem. Let's see whether it's a DNS resolution issue, since your system resolves airvpn.org from your hosts file. While you're connected to a VPN server, please open a command prompt, issue the following commands and send us the output: ping google.com ping 10.4.0.1 ping 8.8.8.8 ping airvpn.org Kind regards -
Port forwarding for uTorrent seeding connectivity - Help Please!
Staff replied to jimdasaint's topic in General & Suggestions
Hello! Your uTorrent is well configured, you're just fine. As you can see in the screenshot, the green token shows that uTorrent is able to receive incoming connections on port 41380. The fact that you don't seed fully may be due to the swarm status (for example high seeds/leechers ratio). Kind regards -
Hello! Please: - forward a TCP & UDP port - do not remap it to any local port - configure uTorrent to listen to the above port number - make sure to start uTorrent AFTER you have connected to the VPN Kind regards
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Hello! Please ask them through the "Contact us" form (or find them with the configuration generator). Kind regards
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Hello! Can you please send us your client logs? Kind regards