LZ1

Hello! Welcome to AirVPN! You can try going to the Eddie preferences and increasing the send and receive buffer sizes the Maximum 512kb. Likewise you can experiment with different server and protocol combinations . Try Netherlands. I'd hope you didn't use your real name in your profile, as it appears.

What do you mean some links didn't work? Connections to the server? If so, you might benefit from sharing some logs. Or do you mean websites were blocked, while using those servers? In which case there's a link in my signature for some troubleshooting. Air only opens servers where it's economically feasible and where they won't be in violation of their own server location guidelines. Guidelines which prohibit places like Russia from appearing on the server list.

Indeed. Given earlier leaked reports, they also already wish to strip services of end to end encryption. So it's all quite extreme I must say.

You should at least be more specific . There was a thread in General about what countries people would like represented. At any rate, Air doesn't tend to announce their server plans much. Air does also have requirements that need to be fulfilled before they put up a new server in any given place. Welcome to AirVPN otherwise .

Hello! More worrying developments from the UK. The Conservatives, spear-headed by Theresa May, want to regulate the Internet further. That is, if they win the upcoming election. Article excerpts: "Some people say that it is not for government to regulate when it comes to technology and the internet," it states. "We disagree." Senior Tories confirmed to BuzzFeed News that the phrasing indicates that the government intends to introduce huge restrictions on what people can post, share and publish online. The plans will allow Britain to become "the global leader in the regulation of the use of personal data and the internet", the manifesto claims. The manifesto makes reference to those increased powers, saying that the government will work even harder to ensure there is no "safe space for terrorists to be able to communicate online". That is apparently a reference in part to its work to encourage technology companies to build backdoors into their encrypted messaging services – which gives the government the ability to read terrorists' messages, but also weakens the security of everyone else's messages, technology companies have warned. The manifesto also proposes that internet companies will have to pay a levy, like the one currently paid by gambling firms. Just like with gambling, that money will be used to pay for advertising schemes to tell people about the dangers of the internet, in particular being used to "support awareness and preventative activity to counter internet harms", according to the manifesto. The Conservatives will also seek to regulate the kind of news that is posted online and how companies are paid for it. If elected, Theresa May will "take steps to protect the reliability and objectivity of information that is essential to our democracy" – and crack down on Facebook and Google to ensure that news companies get enough advertising money.

Hello! Isn't that simply speed vs volume downloaded? You can change the display of this in Preferences>General>Data Units.

Hello! You're asking a forum who's associated with the question, whether we recommend something. Maybe it's best you do your own research; you can start by reading the topics already posted on Mullvad. I think most would pick Mullvad and of course AirVPN.

Hello! Welcome to AirVPN! Have you tried the troubleshooting tips in my signature, for blocked sites?

Hello! What torrent client are you using? And did you configure it?

Hello! There will be many free or heavily discounted VPNs. But in the end, people will still pay for quality, when things like privacy and security really count. Many of those VPNs also use virtual servers, which does make things cheaper. There's a couple of those VPNs which, I think, basically finance themselves by scamming people. After all, even reputable web-outlets advertise various lifetime VPNs. So for those customers not in the know, it's very tempting potentially. They make you pay up and then make it really hard to leave or get your money back. Ivacy is one such example.

Hello! Welcome to AirVPN! There's not really anything to optimise. This is not like PIA where you choose your encryption level or such. Things are secure and optimised in various ways, by default. Just enjoy. Any optimisation will be dependent on your network. Such as if one protocol works better for you personally, than the default one. So that's a trial and error thing. Likewise, if you have a very fast connections, you can try change the send and receive buffer sizes. But again, not necessary for most I think. Not at 256kb like now. Otherwise you can refer to the guide in my signature, for answers to some common questions. I think you'll find AirVPN quite different from PIA, in a very positive way.

Hello! Doesn't the white/blacklisting work? Unless those location-aware apps require the same IP address, it's possible to only allow connections to specific countries.

No, it's not recommended . There's a link to it in my New User guide, in the AirVPN Community guides section.

Hello, welcome to AirVPN! I think you either need to make a new account or submit a support ticket, as you can only change the display name, (what we see) not login details.

You can try disabling IPv6.

Hello! You're wrong. If there was a problem of that nature, it would've been fixed. It would be pointless to use weak encryption. I don't know what you were imagining .

Hello! Thanks for the explainer larky, that really puts it into perspective. I wonder if PIA will be around in 5 years time at that rate. By comparison and to my knowledge about AirVPN: Air is very open about any and all changes. Even when something doesn't work out; whether it's French servers being taken offline or Australian ones or datacenters going sour. Air has never claimed ownership over someone elses company like so I believe. Airs customer support is all internal and not leased/rented/outsourced like PIAs, which has a couple of advantages. Just no. Air Staff already know their setup and how it works and thus have no need to lie about any sort of networking or buisness stuff. Airs Staff routinely roam the forums, so they see many issues immediately when they appear. All the support people are also the technicians too and security issues are taken extremely seriously. Point 5. Plus our community is arguably more tech-savvy, so we can help each other out too, which means support often doesn't need to be contacted in the first place.I just thought that would be an interesting comparison, in case anyone was curious on how AirVPN handles things. That's what I know. I also know that if I'm seriously wrong, the Staff account will track down this post and promptly correct me; isn't trust in things working well, a beautiful thing .

Well I thought the premise was because EU laws are generally stronger/better.

Hello! Welcome to AirVPN! If it's not listed on the payment page, then no. I haven't heard of any other options in the works either. I really did almost read that second one as "Nutella" though. Maybe we need to consider the merits of nutella; tasty, anonymous and easy, hmm.

Hello! That's quite sad. I wonder if they're competing with the UK: http://www.zdnet.com/article/leaked-document-reveals-uk-plans-for-wider-internet-surveillance/ Coupled with the Brexit ordeal and how May doesn't want to be a part of the European Court of Justice, I think we'll be losing our UK AirVPN servers in the not too distant future.

Hello! If it was ransomware, access to your files would've been prohibited by the software, whereby you'd then be told to pay an amount of money to unlock things again. In other words, holding you for ransom. But by the sound of it, that's not what happened. Instead, you got a file which was something else than you expected, which in itself is a worry. I'd be reinstalling the system if I were you, given we don't know what manner of malware may have come along with that file. Calling your ISP is a strange move in my view. If you set up the VPN correctly and then also test that things work - such as by downloading the test torrent from ipleak.net, then that's the basics covered at least. But a VPN doesn't protect you from actual malware and thus you still need to be careful about what you're downloading, from where and what software you're using to do so. If your system is compromised, it won't matter what VPN you're using. But cases like yours, are also one of the reasons many people use virtual machines to download things or use dedicated machines for it.

Now that's a an incentive Exactly. It's a superb tool for handling multinational companies. But it's also something which will make a lot of companies scramble to get things sorted out before next year, as these things aren't necessarily easy to implement. There's a whole slew of things which have to be considered for each company.

Hello! This has been covered many times. You can go to Eddie's settings and uncheck "check if tunnel effectively works" under Advanced and "Check AirVPN DNS" under DNS.

Hello! Next year, around May, the EU will enact the GDPR. The General Data Protection Regulation adds some interesting new things to the requirements for how data is protected, how companies are punished for breaches and other measures that hopefully ensure that people can rest more easy in regards to data protection. I assume AirVPN will fall under these rules, being based in Italy. Although I suspect Air will have a vastly easier time living up to any and all rules, given it already tries to minimise how much it knows about its users. But for large companies, this new regulation is a huge headache. There's even talk about how ransomware could threaten companies with exposing the breach of company security to the public, thus meaning the company gets fined for a % of its global revenue. A potent threat. Some highlights from the above link, about GDPR: You can view the key changes here. Thoughts? I think it's interesting. Even if everything doesn't go according to plan, I think that it's nice to see that someone is doing something for data security at least.

We need to partially fix the support team statement here, we're sorry. Some of the data you enter, including the name, but NOT including the credit card number, is transmitted by the credit card processor to the Air management only (and not to employees or other persons, obviously). Kind regards Hello! Thank you Staff. How long do you usually retain that information? Just wondering if there was some sort of minimum or maximum. I assume Air will be beholden to the new GDPR rules coming up anyhow.