Staff

As you may have seen, Sigma, our USA node, is currently offline. We have been forced to put it offline for repeated, intermittent malfunctioning. We are working with the aid of the fast and full support of our american provider to detect and solve the problem as soon as possible. Thank you for your patience. EDIT 31-Mar-11 Sigma is now online. Problems have been fixed. If you find any malfunctioning, please do not hesitate to open a ticket. Kind regards AirVPN admins

sandeep88822 wrote: Hello! This option is already in place ("Contact us"). Please note that coupon requests in the forum might not be taken into consideration. Kind regards AirVPN admins

nikhil1994 wrote: Hello! If it is too annoying you can jump the queue by subscribing to a premium membership. Also, you can find trial codes on Twitter, follow us there. Kind regards AirVPN admins

Hello! The free access program aimed to promote our premium service, thwart censorship and aid activists in hostile regimes is working. The program is giving free access to all premium servers, with limitations to prevent impact on premium members, while blocking scammers. Please remember that bandwidth priority goes to the premium members: without them our project would be unsustainable. Activists and people in countries which actively censor the Internet shuld either contact us in private or refer to the Telecomix Crypto Munitions Bureau via a secured connection (use TOR and https and a safe e-mail address). Telecomix agents can be contacted almost 24h/24 and offer a variety of free solutions to enhance privacy and anonymity and bypass censorship. They also may help you set up I2P connections and more! IRC: irc.telecomix.org, port 9999 (SSL/TLS) or 6667 (warning, no encryption on port 6667); if you can't use an IRC client, access here: https://chat.telecomix.org Channel #telekompaketet. Ask there, they also have lulcatz and cakes. You can access IRC via I2P too. People who want to have a trial period to premium servers are welcome to contact us in private (menu "Support"-->"Contact us"). Furthermore, follow us on Twitter, to get news, offers for free access and discounts. https://twitter.com/airvpn Repeated requests for renewals of the free period will be evaluated on a case by case basis, while uninterrupted service is granted for activists. Kind regards AirVPN admins

Hello! If the service meets your expectations and requirements, as we hope, either you decide to subscribe to the premium service, or you re-apply for free service. Please note that if you're an activist in a freedom of expression hostile country, you can jump queues for the free service right away. Kind regards AirVPN admins

nagy00 wrote: Hello! If the service meets your expectations and requirements, as we hope, either you decide to subscribe to the premium service, or you re-apply for free service. Please note that if you're an activist in a freedom of expression hostile country, you can jump queues for the free service right away. Kind regards AirVPN admins

nirmal.singhania2009 wrote: Hello! If your ISP follows this behaviour under government orders, the answer is yes. To contact Telecomix please read the following post: '>https://airvpn.org/index.php?option=com_kunena&Itemid=55&func=view&catid=3&id=459#459> However, if your ISP blocked all TCP ports, you could not have an Internet access, so there\'s something strange in your description. Kind regards AirVPN admins

nirmal.singhania2009 wrote: Hello! The other solution would be to get a better connection line. The problem is caused by loss of packets which can\'t be corrected by UDP, as it is designed specifically NOT to handle at all this problem. If you are under a freedom of expression hostile regime, feel free to contact Telecomix to discuss and use tools against censorship and to improve your security. Kind regards Paolo AirVPN

Hello! We are looking for resellers in various countries, especially Philippines and India. A reseller should be: - aware of basic principles on how a VPN work; - able to promote our service; - able to pay through AlertPay or PayPal We offer extensive anti-fraud protection, refund policy, high profit margins, forum and social networks support. Select "Support"-->"Contact us" and drop us a message if you're interested. Kind regards AirVPN admins

nirmal.singhania2009 wrote: Hello! It depends on the quality line of your ISP, there\'s not much we can do if you can\'t use TCP. Try changing connection server and see if it gets better. Each server is on a different datacenter, so it\'s worth to give them all a try. Kind regards AirVPN admins

Hello! The problem may be caused by high latency or elevated packets loss. Try to connect on a TCP port instead of UDP. Kind regards AirVPN admins

Hello! Yes, those who passed the first time anti-scam check will not have to undergo once again the same procedure. Anyway they will have lower priority with regard to: activists and premium members. Not that this is very important right now, by the way it is an issue to keep in mind just in case of bandwidth scarcity for free users. Kind regards AirVPN admins

Hello! We are looking for resellers in various countries, especially Philippines and India. A reseller should be: - aware of basic principles on how a VPN work; - able to promote our service; - able to pay through AlertPay or PayPal We offer extensive anti-fraud protection, refund policy, high profit margins, forum and social networks support. Select "Support"-->"Contact us" and drop us a message if you're interested. Kind regards AirVPN admins

orc wrote: Hello! Please re-check, according to your nickname you have received it and you have used it. Kind regards AirVPN admins

In a world where several governments are used to enforcing censorship to prevent information dissemination, it is important to keep a range of different ways of contact in order to have a ready solution to deploy in case of need. You can follow us on Twitter: https://twitter.com/airvpn You can reach us on IRC Telecomix channel #telekompaketet server irc.telecomix.org, port 9999 (SSL/TLS) or 6667 (no encryption) You can write to us via e-mail: info [at] airvpn [dot] org Kind regards AirVPN admins

neomarky wrote: Hello! Just pick menu "Support" and then select "Contact us". Kind regards AirVPN admins

yorasharma wrote: Hello! Do you connect to the USA node? If you need high bandwidth, please connect to the european nodes; the USA node is the only one which does not have guaranteed bw (look at the real time monitor server load for more information). Kind regards AirVPN admins

govinda1993 wrote: Hello! Could you please re-check your inbound mailbox? Anyway, instructions for activation have just been re-sent. Let us know if you have received them. Kind regards AirVPN admins

sandeep88822 wrote Hello! The previous system is available only to activists and people living under freedom of expression hostile regimes, as it was prey of scams; therefore no identical system will be available for anyone indiscriminately. Please refer to the first message of this thread for any further detail. Kind regards AirVPN admins

nikhil1994 wrote: Hello! Sent now. Kind regards AirVPN admins

nirmal.singhania2009 wrote: Hello! No expiration date is set on today's batches, but we will delete unused codes to avoid "accumulation" which might lead to embarrassing situations or even, once again, scamming. Kind regards AirVPN admins

preetyprince wrote: Hello! You will receive instructions via e-mail. If you sent an e-mail with "Contact us", you are in the activation queue. Kind regards AirVPN admins

nirmal.singhania2009 wrote: Hello! You can do both things, as you prefer. Kind regards AirVPN admins

mbliss wrote: Hello! You will be able to connect to ports 53 UDP, 53 TCP, 80 TCP, 80 UDP, 443 TCP, 443 UDP - according to your preferences - on ALL the servers. Switching servers and/or ports is fast, easy and can be performed without any limit. Kind regards AirVPN admins

nirmal.singhania2009 wrote: We see that you have already activated your account... multiple activations are not allowed. Kind regards AirVPN admins