Staff

No, it's just right, because it shows the maximum capacity of a server line. Can we see the real time servers monitor of other companies showing what you claim? No, we don't account traffic twice, otherwise the load would not be correct. We show the exact throughput (sampled every other minute) on the server. For the top throughput of clients please consult the proper table. The real time servers monitor shows the server status, not your expectations. Your solutions would display false data, while the real time servers monitor displays true data within the boundary of the sampling frequency. Kind regards

Hello! We have merged two threads into this one so you can continue here the discussion and leave the "News" forum more readable. Kind regards

Hello! If you know nothing about networking you would probably ask for information or get informed and then you discover that this is exactly the case. Kind regards

Hello! Sorry, we can't understand you, we just explained why that would not be truthful. Kind regards

Hello! No, it wouldn't be better. Only now the measurement is fully consistent. This measurement system shows you things as they are. The old system added up+down bandwidth of clients, but cut in half the server availability, therefore a server with 1000 Mbit/s in use would look at capacity while in reality it can still give another 1000 Mbit/s - you should see by yourself that this system can't hold. If we kept the old system we would keep receiving (and rightly so) a lot of complaints for servers which seem at capacity or overcapacity while they are not. If we cut the used bandwidth in half, we would rely exclusively on the VPN symmetry, which is not truthful when a server must face floods or non-VPN traffic in general. This is again a community driven request and in this case we share the objections against the old inconsistent system, which made sense when CPU and other bottlenecks capped the server, or when we had 500 Mbit/s full duplex lines. Kind regards

Hello! We're glad to inform you that all VPN servers are now connected to 1 Gbit/s or 10 Gbit/s full duplex lines and their hardware can use the full available bandwidth, even thanks to software optimization, load balancing and widespread WireGuard usage. To reflect project completion we have modified the real time servers monitor accordingly. https://airvpn.org/status The displayed throughput is again the sum of the total throughput (up+down bandwidth) as usual, but the total available bandwidth is the total up+down bandwidth which the server is, from now on, really capable to use. As usual, if you need a more detailed overview, including stats, history and distinction of up and down bandwidth, you can click the server name. Kind regards & datalove AirVPN Staff

@SurprisedItWorks Hello! Resolved, please see also https://airvpn.org/forums/topic/56492-congested-canadian-servers/?do=findComment&comment=224442 Kind regards

Hello! The migration to 1 Gbit/s full duplex lines is complete. Now all servers are on 1 or 10 Gbit/s lines full duplex AND the new hardware is not a bottleneck. We have updated the real time servers monitor accordingly. Expansion plans in Canada are approved, stay tuned. Behind the scenes a lot of work is ongoing and you can see the outcome now: in various areas the available bandwidth has been physically doubled. More to come in the near future. Please consider that recently a couple of VPN competitors went bankrupt, another one was bought by a big shady group (causing widespread customers' migration), and a couple of other relevant VPN services suddenly canceled an essential service that we routinely offer, pushing a massive amount of customers to leave. All such events occurred in a very short time span, so distinct migration waves overlapped. Nothing that we can't handle anyway, because the infrastructure was oversized. Please follow the "News" forum for updates and announcements. Thank you all for your choice! Kind regards

Hello! The system command netsh, invoked by OpenVPN (a protocol and the program creating the point to point VPN tunnel), fails: Try to switch to WireGuard (another program and protocol to create point to point VPN tunnels) to verify whether the problem is related to the virtual network interface creation process (which is different when WireGuard is used): select from Eddie's man window "Preferences" > "Protocols" uncheck "Automatic" select a line with WireGuard click "Save" and test again a connection and report back whether the connection is successful or not. In both cases, please consider to send us a system report generated by Eddie after the problem has occurred. Please see here to do so: Kind regards

Hello! In the meantime, please check here: https://eddie.website/support/data-path/ Kind regards

Thank you, we updated the original message. Kind regards

Hello! Thanks for the report, could you please duplicate this message of yours in this thread: https://airvpn.org/forums/topic/56428-eddie-desktop-223-beta-released/ During this testing phase, we will try to gather all the previously undiscovered bugs in that thread. Kind regards

Hello! Yes, we bet on a IP geo-location database compiled at the drop of a hat and we have even a hint to understand the incompetence, see below from the official IANA WHOIS server db: $ whois 146.70.94.2 % IANA WHOIS server % for more information on IANA, visit http://www.iana.org % This query returned 1 object refer: whois.arin.net inetnum: 146.0.0.0 - 146.255.255.255 organisation: Administered by ARIN status: LEGACY whois: whois.arin.net changed: 1993-05 source: IANA # whois.arin.net NetRange: 146.70.0.0 - 146.70.255.255 CIDR: 146.70.0.0/16 [...] # whois.ripe.net inetnum: 146.70.94.0 - 146.70.94.255 netname: M247-Dublin descr: M247 Europe - Dublin Infrastructure geoloc: 53.350140 -6.266155 status: LEGACY remarks: Geofeed found at https://geoip.m247.ro/geofeeds.csv country: IE Kind regards

Hello! Your Deluge program is reachable (just tested) from the Internet, and replies properly. Your setup seems correct. Deluge tests are performed through specific servers which might be unable to reach our servers. Therefore, the performance problem should have a different cause: if it persists on well seeded torrents and regardless of the VPN server you connect to, please feel free to open a ticket. Kind regards

Hello! It is meant to block Spotify ads. Kind regards

Hello! GoodBye Ads has been added after widespread community suggestions and it is here to stay as long as we don't have another widespread request from the community to delete it. Just ignore it and that's it. Please report the problems you have with Eddie Android edition in the proper thread or even better in a ticket. In this thread they are off topic and contribute only to lower thread's readability. Since the "News" forum is not a community forum and it must remain as readable as possible, off topic messages might be split or even deleted in some cases. Kind regards

Not systemd, they wanted to verify whether you had systemd-resolved DNS enabled with old Eddie versions and similar behavior in Android with other tools, because you said that without VPN DNS the sites were not broken and at the same time you wrote (quote): It was you who claimed initially that the problem was NOT related to the DNS block lists, that's why initially the investigation moved to other fields, holy patience! Kind regards

Hello! You bind a program to a network interface, not a virtual network to a program! In order to do so, you can modify the following option: Set it to the virtual network interface (for example wintun in Windows). Also note that by keeping Network Lock enabled you will prevent in any case (including torrent software mis-configuration) any possible traffic leak. Kind regards

Hello! The problems you experience are caused by various Eddie bugs. Please test Eddie 2.23.1, where several bugs have been fixed, including the bug causing the option --mode.type to be ignored or incorrectly parsed. Please see here: https://airvpn.org/forums/topic/56428-eddie-desktop-223-beta-released/ Please feel free to keep us posted after you have tested the new Eddie. Kind regards

No, if all peers were not reachable BitTorrent would not work at all. The reason is trivial, just study how the protocol works. Actually there are many "dead torrents" not because there are no peers with the complete file, but because those peers in the swarm are active but not reachable. You have the impression that torrenting works even if some peers in a swarm are unreachable only because there are peers which are reachable in that swarm, so unreachable nodes (leechers) can keep leeching. This is the essence of the claims "you can keep torrenting even without remote port forwarding": yes, provided that parasites in a swarm can leech thanks to the effort of others. Maybe you should study how the protocol works before insulting. We're momentarily locking this thread, too many off topics are making it confusing. Kind regards

Hello! Since Hummingbird is not authorized to create a copy of resolv.conf, launch it with --ignore-dns-push and handle your DNS manually (if you want to consider the VPN server DNS push), like you had to do with OpenVPN for example. By ignoring the DNS push, Hummingbird will not need anymore to create a backup copy of your resolv.conf file. Kind regards

@XUCc95zVolO3uUqocjCMrg Hello! Yes, definitely misunderstood. Please make sure that you connect with the key linked to the DNS lists (Eddie Android edition lets you pick which "device" you want to use, and our service lets you select which "devices" must have DNS block lists active) and that Eddie Android uses VPN DNS. If those conditions are already met and the problem persists please do not hesitate to open a ticket because it would be a matter for the developers. Kind regards

@rgrdgr Hello! In the Suite, both Bluetit and Hummingbird offer a Network Lock feature which might come handy (or vital) to prevent any kind of traffic leak outside the VPN tunnel. Furthermore, they are both linked against OpenVPN3-AirVPN library, which offers significant bonuses and bug fixes if compared to OpenVPN3 main branch. Last but not least, Bluetit is integrated with AirVPN, so with Bluetit and Goldcrest you don't need profiles, if you don't want to use them. Check the user's manual to see even more options offered by the Suite which OpenVPN stock doesn't offer. https://airvpn.org/suite/readme/ Kind regards

Hello! Due to Android limitations enforced on the device owner (no root privileges on "not-rooted" devices), AdBlock can not set firewall rules to block ads sources. To circumvent this limitation, Adblock uses a VPN to achieve the purpose. It's the VPN which filters out the ads. However, another Android limitation in the VPNService API allows only one VPN at a time (this is a general limitation on other systems without multiple routing table etc.). Therefore it's not possible to run AdBlock and another VPN program at the same time. You may reproduce with a very good approximation Adblock behavior by enabling the DNS block lists we offer (included in any subscription). You can examine them and enable them in your AirVPN account panel "Client Area" > "DNS". Once you have enabled them. by using VPN DNS you will have a protection against ads, trackers and many malicious sources. Kind regards

Upcoming Frankfurt infrastructure maintenance on July 4, 2023. The following 3 servers will remain down for 8 hours. Quote: === In the coming period, Leaseweb will move all services from FRA-10 to the new state-of-the-art Iron Mountain datacenter (FRA-01) in Frankfurt. Therefore, we will need to perform scheduled maintenance on part of our infrastructure. WHEN CAN YOU EXPECT IT Timezone: CEST (UTC+02:00) July 04, 2023 09:00 - July 04, 2023 17:00 Duration: 8h WHAT IS THE IMPACT ON YOUR SERVICE? Your dedicated server(s) will be physically migrated to the FRA-01 datacenter to retain the IP addresses for your dedicated server. The server will be offline during the maintenance window. Please be assured that we will do our utmost best to keep the downtime as minimal as possible, and our engineers are available during and after the migration should any issues arise. Server(s) impacted by the migration: Dedicated Server - Intercrus Dedicated Server - Veritate Dedicated Server - Tucana === Kind regards & datalove AirVPN Staff