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Hello, you can run either the Air client, any OpenVPN wrapper (such as OpenVPN GUI) or OpenVPN directly, according to your preferences. The Air client does not need installation. Kind regards

@miamiplayer Hello, it's just that you're running a Tunnelblick version (3.2.9) which is incompatible with your OS X (Mountain Lion)... nothing relevant or serious. Kind regards

Hello, VISA and MasterCard never did that. Please see the updates to the original article which started all the speculations: https://torrentfreak.com/mastercard-and-visa-start-banning-vpn-providers-130703/ Kind regards

Hello, your account has currently no ticket associated to it, please (re)write it. Kind regards

Hello, we can't confirm the 1st problem, can you please elaborate? 2nd problem confirmed, you are right, it's a bug occurring just after the registration. It does not affect registration in any way, it just requires that you reload the home page. Kind regards

Hello, it's already implemented. PFS is on SSL/TLS, which is used by OpenVPN. OpenVPN with double certificate authentication in TLS mode (as implemented in Air) provides forward security. New encryption key is negotiated every hour by default ("re-keying"), so this is a higher security degree than that described about IPsec. You can also lower this time frame. Kind regards

Hello, we can't confirm this, we can access it (the web site, we don't know the tracker) from the NL servers we tested. Can you please specify which specific servers you can't access the site from? Kind regards

Hello, it seems correct. When you browse to our web site, it will display "not connected" because it sees the TOR exit-node IP address. Same thing for JonDonym, it detects the TOR exit-node IP address. Kind regards

Hello, fixed. Kind regards

Hello, fixed. Kind regards

Hello, fixed. Kind regards

Hello, fixed. Kind regards

Hello, fixed. Kind regards

Hello, "fixed". Kind regards

Website: http://hbonordic.com/

Website: http://tv.nrk.no/

Website: http://www.ligtv.com.tr

Hello! Your OpenVPN client was not connecting over the TOR proxy. Kind regards

Hello, please open a ticket at your earliest convenience for further investigation and support. Kind regards

Hello, this is the reply to your ticket of a few hours ago, probably you missed the immediate answer:

@bayoumedic That looks just correct. A port is not a real thing, it is an abstraction. A port is a process-specific endpoint. If you have no process "listening to a port", that port simply does not exist. Kind regards

Hello! Ok, when you have the chance, try also a direct OpenVPN connection (i.e. connecting via OpenVPN, without SSH and without Tunnelblick). Kind regards

Hello, yes, Android is fully and successfully tested. Maybe you're trying to connect two devices simultaneously with the same account. Please see here: https://airvpn.org/topic/9171-i-have-two-or-more-computers-at-home-do-i-need-to-use-two-or-more-different-airvpn-account-for-simultaneous-access Kind regards

Hello! Can you please tell us your OS and send us the OpenVPN logs, taken after the problem occurs? Kind regards

Hello, can you please make sure that Tunnelblick is not running during the installation (Tunnelblick uses the very same tun.kext and tap.kext)? Kind regards