Staff

Hello, we have been forced to bring down Bootis and Cassiopeia. Both servers have some line problem which limits bandwidth severely. Having them down causes them not to appear anymore as "Best" servers. This is a very particular case in which the system formula to determine the best server fails. We have asked for datacenter support. Kind regards

Hello! The Air client is an OpenVPN wrapper so there should be no differences for applications. Actually we can't reproduce the issue, can you give us more information? Kind regards

Hello! There are several ways to fix the Windows problem. For example please see here: https://airvpn.org/topic/9787-the-pros-and-the-cons/?p=11501 In our "How-To" section you can also find different methods based on firewalls (Windows Firewall, Comodo Firewall). Kind regards

Hello! The system already takes into consideration latency times to discard servers. There's something wrong at the moment, we are investigating. Kind regards

Hello! It's perfectly possible to pay via credit card without having a PayPal account from the Netherlands, as usual. Just re-checked to be sure a few seconds ago. Kind regards

Hello, assuming that your ISP throttles SSL and SSH in the same way, SSH implementation is generally more efficient. Yes, you need to authorize communications with all the entry-IP addresses of the VPN servers you wish to connect to, as usual. Kind regards

Hello, the CPU processing power of the router can handle approximately a maximum of 8-9 Mbit/s AES-256 throughput with on-the-fly encryption and decryption. Our OpenVPN Data Channel cipher is AES-256-CBC. Kind regards

Hello, you can pay via PayPal with a credit card (no need of a PayPal account). Not all credit cards are accepted, though. We are anyway working to offer a new credit cards payment processor. Kind regards

Hello, the basic concept is that you need to change the DNS servers IP addresses of your physical network card. Kind regards

Hello! Just like any previous version Windows 7 lacks the concept of global DNS. In order to prevent DNS leaks please see here: https://airvpn.org/topic/9787-the-pros-and-the-cons/?p=11501 In order to prevent any leak please see here: https://airvpn.org/topic/9797-blocking-non-vpn-traffic-without-firewall-using-routing-router Kind regards

Hello! Please see here: https://airvpn.org/topic/1713-win-mac-bsd-block-traffic-when-vpn-disconnects/page-8?do=findComment&comment=11544 Kind regards

Hello, openvpn-connect is currently not compatible with iPhone 5s. OpenVPN Technologies is working on the issue and announced that a working version will be available on December 2013. Kind regards

Hello! We're very glad to inform you that four new 1 Gbit/s servers located in the Netherlands are available: Dorsum, Erakis, Grafias, Keid. The AirVPN client will show automatically the new servers, while if you use the OpenVPN client you can generate all the files to access them through our configuration/certificates/key generator (menu "Client Area"->"Config generator"). The servers accept connections on ports 53, 80, 443, 2018 UDP and TCP. Just like every other Air server, Dorsum, Erakis, Grafias and Keid support OpenVPN over SSL and OpenVPN over SSH. As usual no traffic limits, no logs, no discrimination on protocols and hardened security against various attacks with separate entry and exit-IP addresses. Do not hesitate to contact us for any information or issue. Kind regards and datalove AirVPN Team

openoffice is free right? http://thepiratebay.sx/torrent/5688510/Open_Office_3.2.1_-_[Latest][2010]_-_[GuruFuel] Hello! Correct (technically it is open source, not free, and freely redistributable). It is not developed anymore, if you're looking for a free and open source office suite you might like LibreOffice. We'll perform the tests from Librae and Andromedae and update the thread accordingly. Kind regards

@vpn78 Please note that we are not going to test torrents or magnet links pointing to non-freely sharable contents. Please provide a magnet link or a link to a torrent file pointing to freely sharable content. Kind regards

Hello! We're very glad to know that the problem is solved. 1) That's useful when you wish to connect OpenVPN over a proxy. For example, in case you are behind a corporate proxy, or if you wish to connect OpenVPN over some proxy such as a TOR proxy. Leave it to "None" for direct OpenVPN connections. 2) No purpose, it is a remnant of older client versions. 3) Yes, it's ok. That option is useful if the Air client fails to detect OpenVPN presence in "non-standard" installations, you can tell it where it can find OpenVPN. The answers to the FAQ may be important to start learning and using all the AirVPN features: https://airvpn.org/forum/24-frequently-asked-questions You might also like to have a look at the "How-To" section of the forums. Also, do not hesitate to search the forum, there's a search function and a powerful advanced search function (look at the upper right corner of the web site). Kind regards

Hello, unfortunately the article is technically so unclear and inaccurate that nothing specific can be said. The definition of Perfect Forward Secrecy implies that a session key can't be derived by any previous key. In AirVPN this is achieved through DHE or ECDHE keying in the web site (TLS up to 1.2, if the browser supports it) and through DHE in OpenVPN (TLS). Kind regards

Hello, can you please publish a magnet link or a link to a torrent file pointing to freely sharable content, so that we can try to reproduce the issue? Kind regards

Hello, from your last logs: 10/10/2013 - 5:50 AM SIGTERM received, sending exit notification to peer OpenVPN receives a signal to terminate. It does not seem a RST packet (which would be logged with SIGTERM hard), it looks like a system break, can you please make sure that you do not shut down OpenVPN and/or that no program such as antivirus is interfering? We're quite sure that it's not a problem on our side. Kind regards

http://noscript.net/ NoScript Firefox extension provides extra protection for Firefox, Seamonkey and other mozilla-based browsers: this free, open source add-on allows JavaScript, Java, Flash and other plugins to be executed only by trusted web sites of your choice (e.g. your online bank).

http://www.xabber.com/ XMPP (Jabber) Android client with multi-account support, with OTR support.

In this forum, the community posts suggestions about projects which would deserve a support (typically monetary support). One topic per project. Projects must be compatible with AirVPN Mission: https://airvpn.org/mission . If projects are based on software, the software must be free and open source. In order to achieve total transparency, we would like to tie this project to AirVPN promotion but at the same time we wish that it is handled by the community to guarantee that it is a real and impartial work. Therefore we aim to build a staff of moderators that don't work with AirVPN Staff and can manage and decide how to distribute the funding availability that AirVPN service can allocate to no-profit projects. EDIT: until now it has not been possible to build a staff of independent moderators. As a consequence, it's the whole community that proposes projects. Anyone can do that. Then, candidate projects are periodically voted by the whole community (only persons writing in the forum are allowed to vote). The typical poll period is 1-2 months, which can vary according to our funds allocation and availability. The supporting funds are delivered to the winning project. Already funded projects can't be proposed again at least for 1 year. Regularly or periodically funded projects can't be proposed.

Hello! In which server(s) does the problem occur? Kind regards

Hello! Can you please make sure that you downloaded the correction version for your Windows 7 (32 or 64 bit)? Also, try to delete the .XML configuration file (you can see where it is located from the logs, if the client crashes only after the login). To access the logs please right-click on the Air dock icon and select "Logs". Kind regards

Hello! Apparently you did not paste all the files generated by the Configuration Generator in your command line current working directory, in particular plink.exe, can you please check? Kind regards