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Hello! The problem affects those users who run Eddie Desktop edition with OpenVPN and never logged out for more than a year, or use OpenVPN clients with configuration files generated before 2021. Since Eddie Desktop edition re-downloads certificates and keys only when the operator logs in, locally some certificates have expired because we extend their expiration date automatically at least one year in advance (three years normally). Please try the following procedure to quickly resolve the problem: run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards

I agree with your sentiment - it takes a lot of time when you're unfamiliar with this stuff and are already busy doing something else. But it is easier than it seems. To renew the certificate: - Go to https://airvpn.org/ - Sign in - Select the "Client Area" tab - Under "VPN Devices" click the "Manage" button - Click the "Details" button - Click the "Renew" button Then do what Staff says in the above post: - run Eddie - on Eddie's main window uncheck "Remember me" - log your account out - log your account in (you'll need to re-enter your AirVPN credentials) - try again a connection

pfsense warned me last month that some old certs were expiring so I'm not surprised that some people are seeing this results. It's unfortunate that software (eddie) or this web site didn't warn people they were using certs about to expire.

Hello! Problem confirmed and under investigation. It is caused by an unexpected sluggishness of the first bootstrap server. If the first bootstrap server fails, Eddie will try the second one (timeout: 45 seconds), and then the third one (again 45 seconds timeout) and so on, so everything will work although the initial connection gets delayed. EDIT: problem solved. Kind regards

Hello! This new problem is unrelated and it is caused by an unexpected sluggishness of the first bootstrap server. We have opened an investigation just while you were writing the message. If the first bootstrap server fails, Eddie will try the second one (timeout: 45 seconds), and then the third one (again 45 seconds timeout) and so on, so everything will work although the initial connection gets delayed. EDIT: problem was solved at 6 PM CEST. Kind regards

Thanks, this solved the problem for me.

Thanks to all staff and members for your quick response - Eddie is now up and running as before. I found that once you log out and go to log in again it's best to delete and re-enter your username and password to log in. Thanks again everyone

Actually this step was unnecessary for me. Simply clicking logout and login worked.

++ Thank you.

Thanks, renewing the key in the "client area / manage VPN devices" worked for me, too.

Looks like a lot of people are having the same issue today! The fix suggested above (renew, log out, log in) worked. Thanks!