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Staff

Staff
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  1. Like
    Staff got a reaction from wxwx27 in Torrenting bypasses AirVPN's network adapter while VPN is up.   ...
    Hello!

    From the screenshot we can see that you did not enable Network Lock. Please enable it to prevent any possible traffic leak, including leaks caused by configuration errors like yours.

    In general you must not bind programs to the physical network interface: since the original gateway is not deleted in order to allow connectivity after a VPN connection is closed by the user, by binding to the physical network interface a process may bypass the VPN tunnel when Network Lock is not active and incoming connections arrive.

    Note that wrong binding will arise even from UPnP, NAT-PMP and any other "automatic port mapping" methods so make sure to disable such options from the torrent program. Anyway Network Lock will prevent traffic leaks even in this case.

    Check your torrent program settings against the following guide available in the FAQ section:
    https://airvpn.org/faq/p2p/

    Kind regards
     
  2. Thanks
    Staff reacted to harold.lewis in Eddie Android edition 3.0 preview available   ...
    must be in the logs, anyway  Android 13 GrapheneOS (22091400) that is last update on Google Pixel 6 Pro
  3. Thanks
    Staff got a reaction from Updater in NL servers suspicious, landing on russian gmail after few days   ...
    For your comfort and peace of mind, check with traceroute (tracert in Windows) or mtr, and/or access various end points which tell you the IP address your packets come from. Typical speed tests sites and "what is my address" web services are perfect. Compare the IP address you get with the supposed exit-IP address of the VPN server you're connected to and verify they match. Finally, query the IANA database (with whois) for a final cross-check. Repeat multiple times for each server to minimize the likelihood that you end up to services which are accomplices of the attackers and therefore mask your IP address making you believe that you have a perfectly fine IP address while in reality your packet has come out from inside the evil Russian network.

    As a welcome and smart side-effect, while the attackers could do nothing with the data in transit inside their nodes because of end-to-end encryption, a re-routing of such a kind which would add an additional exit node would turn infringement notices against us exactly to zero, and alas this is not what we observe, not at all 🙄. We have never met such kind and gentle attackers, unfortunately.

    Kind regards 😋

     
  4. Thanks
    Staff got a reaction from Riddick in Eddie Desktop Edition 2.21.6 released   ...
    We released a new experimental version, mainly to fix some failure related to network adapter not related to OpenVPN/WireGuard.
    Other issues still under investigation.

    Version 2.22.1 (Thu, 15 Sep 2022 12:54:46 +0000)
    [change] [all] OpenVPN 2.5.7 [change] [Windows] Fix detection/conflict with some unusable VPN network interfaces
  5. Like
    Staff got a reaction from intelatominsidevpn in Auth Failed   ...
    @PortlyNinja
    @tgiby3

    Hello!

    Each time you renew your client key and certificate in your account "Devices" panel you need to log your account out and in again from Eddie main window, as you might have read in the instructions. In this way you force Eddie  to download the new pairs. If Eddie sends an expired certificate you will get AUTH_FAILED from the VPN server, and not from the infrastructure, so no message is visible in the Client Area, in spite of the wrong suggestion by Eddie, we're sorry.

    The TAP driver is the driver which handles the virtual network interface used by OpenVPN. Only administrators, according to system default settings and ordinary practice in the last decades, can install system drivers. Windows lacks any such driver so it needs this additional installation of some third-party tun/tap driver for the tun/tap interfaces .The wintun driver, which is supported by OpenVPN 2.5 and higher versions, and by Eddie, is a more modern driver to drive the tun/tap interfaces. If you have issues caused by the TAP driver, including poor performance, try the wintun driver. You can activate it from Eddie's "Preferences" > "Advanced" window: check "Use wintun driver", click "Save" and re-start Eddie.

    Kind regards
     
  6. Thanks
    Staff reacted to scgt1 in [ENDED] End of season sale   ...
    Yea I second the end date information for the sale.

    Also the Eddie pop up clearly states save up to 74% while the page and the banner here states 70%.
  7. Thanks
    Staff got a reaction from telemus in Eddie Desktop Edition 2.21.6 released   ...
    @telemus

    Hello!
     
    That's normal, it's a Windows exclusive option as it is the only system which needs third-party drivers for tun interfaces. You don't need this option at all in Linux or Mac.
     
    Probably "Automatic" is still checked. You need to uncheck it first.

    Kind regards
     
  8. Thanks
    Staff got a reaction from Updater in NL servers suspicious, landing on russian gmail after few days   ...
    For your comfort and peace of mind, check with traceroute (tracert in Windows) or mtr, and/or access various end points which tell you the IP address your packets come from. Typical speed tests sites and "what is my address" web services are perfect. Compare the IP address you get with the supposed exit-IP address of the VPN server you're connected to and verify they match. Finally, query the IANA database (with whois) for a final cross-check. Repeat multiple times for each server to minimize the likelihood that you end up to services which are accomplices of the attackers and therefore mask your IP address making you believe that you have a perfectly fine IP address while in reality your packet has come out from inside the evil Russian network.

    As a welcome and smart side-effect, while the attackers could do nothing with the data in transit inside their nodes because of end-to-end encryption, a re-routing of such a kind which would add an additional exit node would turn infringement notices against us exactly to zero, and alas this is not what we observe, not at all 🙄. We have never met such kind and gentle attackers, unfortunately.

    Kind regards 😋

     
  9. Thanks
    Staff got a reaction from Jellopp in Splitting tunneling by apps   ...
    Hello!

    Eddie Android edition includes easy settings to put applications on black or white list.

    If a black list is defined, applications in the black list will have their traffic not tunneled. Any other application will have its traffic tunneled.

    If a white list is defined, only applications in the white list will have their traffic tunneled. Any other application will have its traffic not tunneled.

    Kind regards
     
  10. Like
    Staff got a reaction from Alexei Sator in Eddie Android edition 3.0 preview available   ...
    Hello!

    We're very glad to inform you that Eddie Android edition 3.0 Beta 2 is now available. The original post has been updated accordingly.
     
    New in Beta 2:
    detected client's IP address not written in local log anymore WireGuard error streams management rewrite (*) dark theme heading color change (*) fixing reported bug according to internal tests, please check


    Find full description, download link and SHA256 signature in the first post of this very thread.

    Thank you very much for your tests and please report and describe any bug you find!

    Kind regards
     
  11. Thanks
    Staff reacted to harold.lewis in Eddie Android edition 3.0 preview available   ...
    new log in client area,
    wireguard till now is reconnecting
  12. Sad
    Staff got a reaction from harold.lewis in Eddie Android edition 3.0 preview available   ...
    @VPN3rd

    Hello!

    In your case that's an expected behavior because VPN Lock option is enabled. Since you have Android 12 you can safely disable VPN Lock and enable "Always on VPN" and "Block traffic if VPN is inactive" in order to have traffic leaks prevention and, at the same time, let Eddie re-connect when necessary. Also make sure that in Settings > VPN view, the VPN reconnection item is on (you currently have it off, another reason for which Eddie will not re-connect).


    @harold.lewis

    In your case the missing reconnection attempt is expected because you have disabled VPN reconnection option too (see the note above to VPN3rd). The unexpected occurrence is that Eddie is frozen: how is it frozen? You mention that you can unfreeze it by connecting manually, do you mean that some functions are unresponsive, while other ones are working fine? Can you elaborate?

    Thanks a lot to you both for your relentless testing!

    Kind regards
     
  13. Thanks
    Staff got a reaction from harold.lewis in Eddie Android edition 3.0 preview available   ...
    Hello!

    Yes, it is an intended change following several users request.

    Kind regards
     
  14. Thanks
    Staff got a reaction from OpenSourcerer in AirVPN & ipad   ...
    Hello!

    Another option is WireGuard app for iOS, of course, if WireGuard is not blocked by the provider. Configuring WireGuard in iOS is easier, as our CG proposes the QR code. https://airvpn.org/ios/wireguard/appstore/

    Kind regards
     
  15. Thanks
    Staff reacted to Riddick in Eddie Desktop Edition 2.21.6 released   ...
    Hi Staff,
    Appreciate the information, so it should be per screen below:
    Thanks

  16. Like
    Staff reacted to OpenSourcerer in Infinite Capcha's   ...
    DDoS is not the only problem the internet faces. It might just be that someone behind AirVPN is running script kiddie stuff on an automated basis. We can't know, because security companies exist so that people not knowing much about malware can buy in such expertise. In such a situation it's difficult to verify claims such a company makes. Wordfence blocked access, but on what basis? Ask. That's when they will say "we can't tell because otherwise the bad guys will know and try to go around".
  17. Thanks
    Staff reacted to harold.lewis in Eddie Android edition 3.0 preview available   ...
    after my last test there was two SO updates, today I deed a fresh reinstall of Eddie and it seems to work well,
    after more then an hour no disconnection
    in Settings I select No local network
    notification sound works at phone start
    log send
    edit: it disconnect again...
  18. Like
    Staff got a reaction from 3lr0nd in OpenSSL error ; restart every 3 seconds   ...
    Hello!

    The error here is different. OpenSSL 3 doesn't accept certificates signed through SHA1. Since 2017 we have been signing client certificates with SHA512 and you have a pair generated in 2016. We don't force the renewal to avoid sudden and unexpected disconnections to our unaware users. Thank you, you're a long time customer indeed!

    Please:
    log your AirVPN account in to the web site click "Client Area" from the upper menu click the "Devices" button click your client/key pair "Details" button click "Renew" from Eddie main window uncheck "Remember me", log your account out and then in again (you will have to re-enter your AirVPN account credentials) and the problem will get resolved.
    Detailed instructions here:
    https://airvpn.org/forums/topic/26209-how-to-manage-client-certificatekey-pairs/

    Kind regards
     
  19. Thanks
    Staff reacted to mamegoma in Eddie Android edition 3.0 preview available   ...
    I can confirm that i experience this as well. will send in a log when it happens again.
  20. Thanks
    Staff reacted to harold.lewis in Eddie Android edition 3.0 preview available   ...
    like the dark theme, trying now on GOS Android 13
  21. Thanks
    Staff reacted to harold.lewis in Eddie Android edition 3.0 preview available   ...
    hmmm, eddie disconnects again using wireguard, log send
  22. Like
    Staff got a reaction from Hotty Capy in Eddie Android edition 3.0 preview available   ...
    Hello!

    We're very glad to inform you that Eddie Android edition 3.0 Beta 1 is now available. The original post has been updated accordingly.
     
    New in Beta 1:
    extensive VPN binding management rewrite option to access the local network even when connecting over WireGuard dark theme OpenVPN linked against new OpenSSL 1.1.1q compliance to additional Android 13 requirements WireGuard disconnection and re-connection management fix fix of reported bugs
    Find full description, download link and SHA256 signature in the first post of this very thread.

    Thank you very much for your tests and please report and describe any bug you find!

    Kind regards
     
  23. Like
    Staff got a reaction from Hotty Capy in Eddie Android edition 3.0 preview available   ...
    Hello!

    We're very glad to inform you that Eddie Android edition 3.0 Beta 1 is now available. The original post has been updated accordingly.
     
    New in Beta 1:
    extensive VPN binding management rewrite option to access the local network even when connecting over WireGuard dark theme OpenVPN linked against new OpenSSL 1.1.1q compliance to additional Android 13 requirements WireGuard disconnection and re-connection management fix fix of reported bugs
    Find full description, download link and SHA256 signature in the first post of this very thread.

    Thank you very much for your tests and please report and describe any bug you find!

    Kind regards
     
  24. Like
    Staff got a reaction from OpenSourcerer in Some domain names are not available in AirVPN DNS   ...
    Hello!

    Yes, probably that's a good solution.  We should maintain the VPN DNS address matching the VPN gateway address (to neutralize as usual the infamous and dangerous route hijack attack) and then internally perform the routing which is necessary. In this way we would save one of the most exclusive AirVPN features and at the same time achieve the purpose to untie the DNS servers from VPN servers.

    Kind regards
     
  25. Like
    Staff got a reaction from DavidCoello in Eddie Android edition 3.0 preview available   ...
    Hello!

    Thank you for the information. At the moment we tested only ProtonMail and it works, but now that we have a server list we will perform additional test, even with those other apps you mention. In the meantime, can you please tell us whether, from the same VPN server, those apps: work or not when you switch connection to OpenVPN3-AirVPN (to do so just tap the "OpenVPN/WireGuard" switch on Eddie's connection views and make sure that it's set to OpenVPN, then start a new connection) work or not when you connect through the wg app available on the Play Store
    Kind regards
     
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