Staff

Hello!

Yes, there are many upgrades underway throughout the infrastructure. On top of the usual, periodical system updates, we are adding an important new feature we will announce in the future (maybe as early as June, but don't take it for granted).

Kind regards
 

Hello!

The correct FQDN for the various servers is <server name>.airservers.org. However it resolves into IP address 1 only. Each VPN server has 4 entry-IP addresses for various connection modes, but we do not offer domain names for each IP address. For example entry-IP address 1 accepts OpenVPN in TLS Auth mode (for backward compatibility with old OpenVPN versions) and WireGuard, entry-IP address 3 accepts OpenVPN in TLS Crypt mode and WireGuard, and so on. For every detail you can check the "Specs" page "Protocols and entry-IP addresses of each VPN server" section: https://airvpn.org/specs

You can use the API to get all the entry IP addresses of all the servers. API instructions and an API navigator are available in your AirVPN account "Client Area" > "API" panel.

To make an example based on your request, let's say that you need to know all the info about Teegarden. A first raw search can be performed through the API and filtered accordingly, please  see below. The first example shows everything the API can say about Teegarden, the second example prints the THIRD entry IPv4 and IPv6 addresses.

Kind regards

  $ curl -s "https://airvpn.org/api/status/" | grep -A17 -i teegarden "public_name": "Teegarden", "country_name": "United States", "country_code": "us", "location": "Los Angeles", "continent": "America", "bw": 637, "bw_max": 2000, "users": 102, "currentload": 31, "ip_v4_in1": "37.120.132.90", "ip_v4_in2": "37.120.132.92", "ip_v4_in3": "37.120.132.93", "ip_v4_in4": "37.120.132.94", "ip_v6_in1": "2a0d:5600:8:3e:b389:fbfa:508a:1eca", "ip_v6_in2": "2a0d:5600:8:3e:604e:24d0:570c:230f", "ip_v6_in3": "2a0d:5600:8:3e:eceb:3b20:e697:db07", "ip_v6_in4": "2a0d:5600:8:3e:878b:13a8:3b47:98ed", "health": "ok" $ curl -s "https://airvpn.org/api/status/" | grep -A18 -i teegarden | grep in3 | awk -F '"' '{print $4}' 37.120.132.93 2a0d:5600:8:3e:eceb:3b20:e697:db07
 

Hello!

The problem affects those users who run Eddie Desktop edition with OpenVPN and never logged out for more than a year, or use OpenVPN clients with configuration files generated before 2021. Since Eddie Desktop edition re-downloads certificates and keys only when the operator logs in, locally some certificates have expired because we extend their expiration date automatically at least one year in advance (three years normally).

Please try the following procedure to quickly resolve the problem:
run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
 

@blank90

Hello!

As @SurprisedItWorks wrote you may rely on https://ipleak.net, or you can also use the AirVPN API. Check your "Client Area" > "API" panel for instructions and commands through the API navigator. With a single fetch you can get all the data of all the servers, for example.

Kind regards
 

AIRVPN DOES NOT RECOGNIZE ANYMORE VERISIGN, AFILIAS AND ICANN AUTHORITY. OUR COMMITMENT AGAINST UNITED STATES OF AMERICA UNFAIR AND ILLEGAL DOMAIN NAMES SEIZURES.

The United States of America authorities have been performing domain names seizures since the end of 2010. The seizures have been performed against perfectly legal web-sites and/or against web-sites outside US jurisdiction.

Administrators of some of those web-sites had been previously acquitted of any charge by courts in the European Union.

The domain name seizures affect the world wide web in its entirety since they are performed bypassing the original registrar and forcing VeriSign and Afilias (american companies which administer TLDs like .org, .net, .info and .com) to transfer the domain name to USA authorities property. No proper judicial overview is guaranteed during the seizure.

Given all of the above, we repute that these acts:

- are a violation of EU citizens fundamental rights, as enshrined in the European Convention on Human Rights;
- are an attack against the Internet infrastructure and the cyberspace;
- are a strong hint which shows that decision capacities of USA Department of Justice and ICE are severely impaired;

and therefore from now on AirVPN does not recognize VeriSign, Afilias and/or ICANN authority over domain names. AirVPN refuses to resolve "seized" domain names to the IP address designated by USA authorities, allowing normal access to the original servers' websites / legitimate Ip addresses.

In order to fulfil the objective, we have put in place an experimental service which is already working fine. If you find anomalies, please let us know, the system will surely improve in time.

Kind regards
AirVPN admins

@valkyrie89

Hello!

Inbound remote port forwarding is a feature divorced from the VPN p-t-p communication protocol, it all relies on NAT configuration through packet mangling, so you can use it both with OpenVPN and WireGuard.

Kind regards
 

Hello!

This looks like a relatively new Reddit policy, not specifically aimed at VPN, but at any IP address not assigned to residential ISPs. In this case access is granted but only after you have logged in. Just tested from all Japan servers, including Taphao, and we could access. After the login all Reddit is accessible, as far as we see. To maintain a robust anonymity layer in Reddit you need an anonymous e-mail address created with the protection of AirVPN and/or Tor, of course. Follow the instructions you have published in your screenshots to login (the login page does not block access from Tor or VPN or datacenters).

Two years ago Reddit started to prevent users to post more than a comment every 10 minutes if the connection came from a datacenter IP address ("if you are accessing from an hosting provider" hints to any non-residential IP address). The behavior you report seems quite new and we confirm that it happens even from dedicated servers completely unrelated from our VPN activities. However the system is still coughing because, on the other hand, as @mazurka7 correctly wrote, some VPN servers are not subjected to this filter.

Kind regards

Hello!

Yes, there are many upgrades underway throughout the infrastructure. On top of the usual, periodical system updates, we are adding an important new feature we will announce in the future (maybe as early as June, but don't take it for granted).

Kind regards
 

Hello everyone!

We hereby publish the Community Forum policy in response to requests for clarification as apparently the generic invitations to comply to Netiquette are not sufficient. We will spread this information throughout the platform if necessary. This document pertains only to Community forums and not to AirVPN forums for official AirVPN communications and guides, where only AirVPN staff can open new threads.

The Community Forums are managed and maintained by AirVPN, inside its own infrastructure, and are intended to be an environment to:
improve AirVPN services through community driven suggestions provide an old style, relaxed platform for customers to get technical help in addition to the core assistance provided by the professional AirVPN customer care and support team.
  Community forum is open to everybody, including non-AirVPN customers, and moderated by AirVPN staff. Community moderators may be appointed by AirVPN staff on a voluntary basis to improve moderation.

Messages posted on the forums and authors must comply with the following rules: Message content and author's behavior must respect Netiquette rules as described here: https://www.britannica.com/topic/netiquette Content must be rigorously on topic. The topic is specified in the description of each forum or made explicit in the name itself. Any form of explicit or surreptitious advertising for third party companies or private activities is prohibited.
Moderators have the task to enforce compliance with the above rules. Messages that violate the rules can be deleted. When possible, moderators will inform the author about the infringement. Authors of two or more messages whose content violates the rules can have their accounts temporarily prevented from posting in the forum.

If the author of a message reputes that a moderator made a mistake in the moderation actvity, communication with the moderator is encouraged. If the author is still unsatisfied by communication with the moderator, AirVPN staff can be contacted at info@airvpn.org. The staff undertakes to examine author's' complaints within a reasonable time not exceeding 30 days.

Kind regards and datalove
AirVPN Staff
 

Hello!

Only if Network Lock option is enabled you can safely switch servers "on the fly", because Network Lock will prevent any possible traffic leak outside the VPN tunnel.

Kind regards
 

Finally upgraded to DSM 7.2.1 so I edited first post with your comments. Adapted it to new AirVPN config generator look.

Also added last part if you want to have faster connection to AirVPN.

Hello!

The problem affects those users who run Eddie Desktop edition with OpenVPN and never logged out for more than a year, or use OpenVPN clients with configuration files generated before 2021. Since Eddie Desktop edition re-downloads certificates and keys only when the operator logs in, locally some certificates have expired because we extend their expiration date automatically at least one year in advance (three years normally).

Please try the following procedure to quickly resolve the problem:
run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
 

Hello!

You can either use the OpenVPN version packaged with Eddie, Hummingbird, or another version, as you prefer.

To change OpenVPN version selected by Eddie, please install in your system the OpenVPN version you prefer; then, run Eddie and from its main window select "Preferences" > "Advanced". Beside the "OpenVPN custom path" field please click the file requester symbol to navigate through your file system and choose the proper OpenVPN binary file. Finally click "Save". Alternatively just type in the field the binary name with the complete, absolute path, and click "Save".

Kind regards
 

Hello!

The problem affects those users who run Eddie Desktop edition with OpenVPN and never logged out for more than a year, or use OpenVPN clients with configuration files generated before 2021. Since Eddie Desktop edition re-downloads certificates and keys only when the operator logs in, locally some certificates have expired because we extend their expiration date automatically at least one year in advance (three years normally).

Please try the following procedure to quickly resolve the problem:
run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
 

Hello!

The problem affects those users who run Eddie Desktop edition with OpenVPN and never logged out for more than a year, or use OpenVPN clients with configuration files generated before 2021. Since Eddie Desktop edition re-downloads certificates and keys only when the operator logs in, locally some certificates have expired because we extend their expiration date automatically at least one year in advance (three years normally).

Please try the following procedure to quickly resolve the problem:
run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
 

Hello!

Please try the following procedure to quickly resolve the problem:
run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
 

Thank you so much staff! I installed Eddie 24 and tried every allowed MTU but it didn't change anything. Then changed connection country to Holland and bang! boom! download jumped to 900 Mbps. Happy!
I hope that the powered up port system will give more than 5 ports to people like me who need more.
Thank you, great service

Hello!

No, it was not and it is not. Every and each machine runs on non-affected Operating Systems, typically FreeBSD and Debian 12. Debian 12 trivially is not affected because it does not include (in the official repositories we point at) the exploited xz versions 5.6.0 / 5.6.1 (and of course we did not build them from git) while in FreeBSD: Gordon Tetlow, security officer, https://lists.freebsd.org/archives/freebsd-security/2024-March/000248.html).

Kind regards
 

Hello!

It does. End-to-end encryption ensures data integrity and confidentiality between you and the recipient. End-to-end encryption must be used, properly and correctly, no matter what (with or without VPN, with or without Tor...).

By adding AirVPN you enhance your privacy as nobody in the middle (including your ISP) comes to know that you and your recipient are communicating with each other (if necessary, you may hide your identity to your recipient too). As the Electronic Frontier Foundation pointed out, knowing who communicates with whom is a sensitive information which can be used against citizens' privacy even when the communication's content is encrypted. In this peculiar sense, privacy enhancement is also a security enhancement.
 
In this specific case the AirVPN additional protection may or may not be necessary, according to your threat model. Let's imagine an hard case: your threat model includes an adversary which systemically wiretaps your lines. When this happens, hiding to that adversary the location of where you're uploading important amount of data is a layer of protection in itself: it may be a very good thing, and indeed a security feature, to prevent your adversary to know which datacenter you rely to store your data and so on, even when everything is encrypted. This is a real security enhancement (you cancel the knowledge of a crucial access point from the attack surface): even if the adversary can't decrypt your data, it can either destroy them, make the machine where they are stored inaccessible, or further encrypt them to ask for a ransom, if it comes to know their location and cracks the access system.
 
Avoid it whenenver possible, but there are some cases where it comes in handy. Imagine that you have to cross the borders of a country with questionable practices towards foreign citizens and you want to avoid a compulsory, time-consuming and stressful analysis of your mobile devices or laptop (with the obligation to provide the decryption password, otherwise you will be charged as a criminal). To avoid this hugely stressful and time-consuming action, the usual solution is to upload the complete device image (heavily encrypted of course) to a service that you know you can access from abroad, and download and restore the image well after you have crossed the border. So you can cross the border with a dummy phone/tablet/laptop completely empty of any of your sensitive data, with just a few apps to make the inspection and intrusion quick and painless, or with no device at all, and then buy a new one and restore the image you have stored on some globally accessible server (of course, some passwords must necessarily remain stored in your mind).

Kind regards
 

Hello!

The problem affects those users who run Eddie Desktop edition with OpenVPN and never logged out for more than a year, or use OpenVPN clients with configuration files generated before 2021. Since Eddie Desktop edition re-downloads certificates and keys only when the operator logs in, locally some certificates have expired because we extend their expiration date automatically at least one year in advance (three years normally).

Please try the following procedure to quickly resolve the problem:
run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
 

Hello!

Please try the following procedure to quickly resolve the problem:
run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
 

Hello everyone!

We hereby publish the Community Forum policy in response to requests for clarification as apparently the generic invitations to comply to Netiquette are not sufficient. We will spread this information throughout the platform if necessary. This document pertains only to Community forums and not to AirVPN forums for official AirVPN communications and guides, where only AirVPN staff can open new threads.

The Community Forums are managed and maintained by AirVPN, inside its own infrastructure, and are intended to be an environment to:
improve AirVPN services through community driven suggestions provide an old style, relaxed platform for customers to get technical help in addition to the core assistance provided by the professional AirVPN customer care and support team.
  Community forum is open to everybody, including non-AirVPN customers, and moderated by AirVPN staff. Community moderators may be appointed by AirVPN staff on a voluntary basis to improve moderation.

Messages posted on the forums and authors must comply with the following rules: Message content and author's behavior must respect Netiquette rules as described here: https://www.britannica.com/topic/netiquette Content must be rigorously on topic. The topic is specified in the description of each forum or made explicit in the name itself. Any form of explicit or surreptitious advertising for third party companies or private activities is prohibited.
Moderators have the task to enforce compliance with the above rules. Messages that violate the rules can be deleted. When possible, moderators will inform the author about the infringement. Authors of two or more messages whose content violates the rules can have their accounts temporarily prevented from posting in the forum.

If the author of a message reputes that a moderator made a mistake in the moderation actvity, communication with the moderator is encouraged. If the author is still unsatisfied by communication with the moderator, AirVPN staff can be contacted at info@airvpn.org. The staff undertakes to examine author's' complaints within a reasonable time not exceeding 30 days.

Kind regards and datalove
AirVPN Staff
 

Hello!

The problem affects those users who run Eddie Desktop edition with OpenVPN and never logged out for more than a year, or use OpenVPN clients with configuration files generated before 2021. Since Eddie Desktop edition re-downloads certificates and keys only when the operator logs in, locally some certificates have expired because we extend their expiration date automatically at least one year in advance (three years normally).

Please try the following procedure to quickly resolve the problem:
run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
 

Hello!

The problem affects those users who run Eddie Desktop edition with OpenVPN and never logged out for more than a year, or use OpenVPN clients with configuration files generated before 2021. Since Eddie Desktop edition re-downloads certificates and keys only when the operator logs in, locally some certificates have expired because we extend their expiration date automatically at least one year in advance (three years normally).

Please try the following procedure to quickly resolve the problem:
run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
 

Hello!

The problem affects those users who run Eddie Desktop edition with OpenVPN and never logged out for more than a year, or use OpenVPN clients with configuration files generated before 2021. Since Eddie Desktop edition re-downloads certificates and keys only when the operator logs in, locally some certificates have expired because we extend their expiration date automatically at least one year in advance (three years normally).

Please try the following procedure to quickly resolve the problem:
run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards