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Hello! Our web site is very frequently and heavily flooded and we have reached, we think, a good balance between flood protection and web site usability. We will keep trying to improve it in order to make things better and keep the web site accessible even in those cases it is still not, without adding annoying barriers and permanent blocks. It must be said that usually you don't even see when a flood is ongoing, except for some sluggishness in loading pages, but at the same time of course anything can be made better in general. It is also true that flood events have become more frequent in the last month. Furthermore, we will also verify whether some of the interruptions you mention are really caused by floods or by something else. Kind regards

At least once a day I get the "our tubes are clogged" message. No other website I visit is as unreliable as this one. When it is down I can't get to my client area to configure my VPN. So, it is important that the website is working. What's more, no other web site I frequent is as slow to respond as this one as I browse through the forum. I can literally check on other forums in the time I'm waiting for this site to respond. All this is while using AirVPN VPN servers. Thanks for your attention.

@giganerd Yes of course, it's safe. We have different backend servers accessed by the web sites, so when .org and .info frontend servers contact (indirectly) those backend servers, and some problem is occurring on a specific one, we can set them not to contact the same one (otherwise you would see the identical problem). Kind regards

@Staff I have sent you a full log via support request.

Hello! Netflix USA and only USA is accessible from AirVPN servers as usual if and only if your system queries AirVPN DNS (which happens by default with our software). EXCEPTION: the following servers can not reach Netflix USA at the moment;: Kruger Sneden Fang Nahn Sham Also note that Netflix application has been reported as maliciously bypassing system DNS or exploiting other techniques to disclose your real location. You will be blocked if you are not in the USA in Netflix' app belief, but it's not a fault of our system. Deleting application's cache and then running it only and uniquely when the device is connected to the VPN has been reported as solving the problem in various cases. @giganerd Connecting through a VPN to stream Netflix USA when you are in the USA makes sense in any case (check the wars of major USA ISPs/transit providers against Netflix to get paid by Netflix in order to not block its traffic). Unfortunately Netflix at the end of the day sided with those who have contributed to dismantle the Internet and Net Neutrality in some countries of the world and in this sense it's just another enemy of that very same infrastructure and technology that made its fortunes. Kind regards

I am not technical. I am wondering if there is a way to allow some connections from outside the network lock and vpn? For example, I may connect with Windows Remote Desktop/Plex from my cell phone. I set a domain up pointing to a dynamic dns updater. This sometimes allows me to conveniently access the address and port... but this method does not always work, or does not always work well. I don't completely understand if the 'Routes' or 'Network Lock > Addresses Allowed' panels are what I should be using. Is there a way to allow connections coming from a specific domain and port? Or do I need the specific IP addresses? OR, is there a way to allow specific port connections around the network lock and vpn? If that is possible, may I be able to use my home IP address to connect Windows Remote Desktop in (while still maintaining the network lock and vpn benefits to other connections)? Although, I was under the impression that this second idea was not so good as stated https://airvpn.org/faq/port_forwarding/.