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Thank you to Clodo and the staff for replying. There's no harm in communicating with the community: "hey, here's the status of Eddie". Maybe Clodo is the sole developer of the desktop version, maybe there's more than we're aware of but taking the time to talk doesn't take that long. Also, this might not be possible, but I'd love to see development builds released with the source code (if that can be built into the workflow) so the community can help you and get involved (maybe that might help or hinder, but having many people poking around, finding/fixing bugs isn't a bad thing). Of course, scaling to deal with that can be a process in itself (handling PR's, issues etc). But at least talking about the new version, the new UI, screenshots, progress reports, that can satisfy users (like me and some above) and keep them engaged. If you fall off a cliff entirely and disappear...Well threads like this happen asking "what is going on?". Air provides a superior service and client, I want to give money for the development of these clients (for Clodo, ProMind and others) because they're what I use and rely on, on a daily basis, and are by far the best clients for OpenVPN in existance. So please keep us posted, you may not realise it but some invest for exactly this reason, you're both a service provider and a software developer, I'd love to support that directly if you need more people (but I am sure finding good quality developers is not so easy. Many many people rely on code written by Clodo/ProMind so it's not an easy job).

Hi, I'm sorry about the delay on Eddie development, but in the next release we changed all source code from the ground up, to separate what needs elevated privileges and what not. So we are re-testing all Eddie features. For example, in the next release UI runs as normal user, and this can fix or cause worse issues in different Linux distributions. Re-testing all major distributions requires a lot of time. Anyway, I hope to release it (as a beta version for feedback) when all supported OS (Win/macOS/Linux) are ready for use. This is related to the next release of 2.X branch (the same UI you know). In the meantime, we are building also the new universal UI for 3.X branch. I hope we can release the new 2.x version as soon as possible. I hope I can give you a date in a few days. Sorry again for the delay.

I mean, depending who you ask will depend what answers they will give. Personally, I support AirVPN for the service it provides in both its hardware and software. For sure the clients both Android and Windows et al are the most advanced, which is why I place such urgence in their support. It's vital to me these clients are kept up to date and have frequent releases, ProMIND has done an excellent job with Android (although, there are features I'd love to see as other comments have posted before). My point was, to me, I care more for AirVPN and the service it provides and as such, I place an emphasis on understanding where Air is in its vital operations (I'd also have concerns if the servers quality was diminishing, but that's never been the case). Anything else Air does I personally do not care about, I just want good servers and good software, and frequent releases are an essential part of my engagement with AirVPN, reassurance from Clodo is very welcome and I look forward to seeing future Eddie improvements. To be clear, I use Eddie software 24/7, exclusively Eddie desktop and Eddie Android, they must be kept updated, secure and bug free, the Android app needs a few tweaks to make it perfect but again, since they are of such importance I make a fuss about them (if they break, or are a hassle to use, I cannot use the internet, because I refuse to use anything but Eddie to use the internet).

Yes, but I feel you're misrepresenting your userbase here, including myself. Most people I suspect go to download the software, follow the instructions and hope for the best - Eddie has a lot of options that I'm suspecting users don't bother looking in to, they expect a "plug and play" experience, it's one of the benefits of things like USB. I don't care much for debugging driver issues or dealing with .inf files, I expect my USB to work when plugged in and no more. If not, then I might return the product as "faulty". I downloaded Eddie onto 18.04 and it threw an error, I didn't care much for why just that it didn't work when I expected it to and resulted in constant crashes (even older versions, maybe an incompatibility with the kernel or something). There's still a responsibility from Air to ensure the software they provide is updated on a frequent basis and is safe and secure to use. Even on the download page when you click "other versions" it says: 2.15.2 - 20/06/2018 - Latest stable Which is obviously not true, but shows that little effort is being made around the core product AirVPN provides. However. that said, Eddie is (sadly) still the king of clients, no other provider comes close (there are few open source clients and fewer with Eddie's level of customisation). I'd still prefer to understand what's gone wrong here, transparency is one of AirVPN's perks...Except when it comes to holding themselves accountable to their users, which is why I made the thread. Clodo should post a thread himself, as he's a founder and should be answerable to the user base. The fact that AirVPN doesn't have this culture internally is sort of worrying. Eddie is a flagship product and why many choose to subscribe, maybe they need more developers? Where exactly does the subscription money go? I'd rather see Eddie actively updated monthly or at least quarterly than money going to political theaters. I support Air for its software, not for its companies or founders beliefs. It'd be wise for the staff to understand this, I choose to write on the forums but there are many that don't, how many potential or long term subscribers have they lost due to Eddie's lack of development? Air is apparently okay with this from a business perspective (or, maybe they're not, but seemingly no resolution has been found, maybe there are not so many C# developers around who can develop an OpenVPN client).

Sorry but what does it have to do with Eddie? Eddie will run the OpenVPN binary you tell it to run. Kind regards