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Most Common Problems & Their Suggested Solutions

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Hello!

 

I thought it was time to try and collect some of the wisdom floating around and see if we can't create a single thread for solving some of the most common and annoying repeat-issues. So how about it !

 

I define "common problems" as: if I'm getting a deja-vu every third time I post . Staff will have broken the Matrix by this point.

 

Each problem will have its own headline and then with any number of solution-oriented links appended underneath. For this reason, this grand list isn't final and is meant to be updated continually.

 

Naturally, the higher the link number for a solution, the more obscure the solutions are probably getting.

 

Warning: solutions aren't guaranteed. As with anything technical, trial and error is a core skill

 

  • Problem: Bootstrap Failed.
  • Solutions:
  1. https://airvpn.org/topic/30824-bootstrap-failed-since-a-week/
  • Problem: No Internet connection after shutting down AirVPN and/or can only use Internet while AirVPN is on.
  • Solutions:
  1. https://airvpn.org/topic/14829-can-only-connect-to-the-internet-browser-through-airvpn/?do=findComment&comment=30509
  2. Windows only: https://airvpn.org/topic/13584-connection-problem-when-not-using-airvpn/?p=38800
  3. MacOS only: https://airvpn.org/topic/27993-cant-connect-to-internet-without-using-airvpn/
  4. https://airvpn.org/topic/21194-virtualbox-is-this-air-vpn-also-cant-connect-internet-unless-signed-in/
  • Problem: Cannot connect to any AirVPN server.
  • Solutions:
  1. https://airvpn.org/topic/22140-cannot-connect-to-german-servers-anymore/
  2. https://airvpn.org/topic/22066-cant-seem-to-connect-to-any-servers/
  3. https://airvpn.org/topic/21418-new-to-airvpn-installed-avpn-on-surface-wwindows-10-cannot-connect-at-school-can-connect-fine-at-most-other-locations/?p=55515
  • Problem: Issues with Curl.
  • Solutions:
  1. https://airvpn.org/topic/27369-cannot-login-curl-is-required/
  • Problem: Bad packet ID (may be a replay)
  • Solutions:
  1. https://airvpn.org/topic/14094-weird-log-entries/
  • Problem: Being censored and/or speeds being throttled/shaped by ISP or Government.
  • Solutions:
  1. https://airvpn.org/topic/28847-connections-from-china/

 

  • Problem: MacOS client can't connect.
  • Solutions:
  1. https://airvpn.org/topic/18251-airvpn-mac-client-problems/

 

  • Problem: Checking route IPv6 Failed.
  • Solutions:
  1. https://airvpn.org/topic/29401-checking-route-ipv6-failed-cannot-connect-to-vpn-server-using-eddie/

 

  • Problem: Waiting for TUN/TAP to come up.
  • Solutions:
  1. https://airvpn.org/topic/26072-route-gateway-is-not-reachable-on-any-active-network-adapters-10401/?do=findComment&comment=70761
  2. Windows only: https://airvpn.org/topic/17440-guide-fix-for-tap-adapter-in-windows/
  3. Windows only: https://airvpn.org/topic/30043-taptun-interface-wont-come-up/

 

  • Problem: Experiencing slow and/or fluctuating speeds in general.
  • Solutions:
  1. https://airvpn.org/topic/30739-every-vpn-is-slow-for-me-despite-the-well-reviewed-vpns-im-trying-is-it-possible-my-isp-is-causing-this-i-feel-like-someones-playing-a-joke-on-me/?p=80014
  2. https://airvpn.org/topic/18635-looking-for-fast-server-eu-that-goes-beyond-30-40mbit/?p=44998
  3. For online gaming: https://airvpn.org/topic/30135-frequent-spikes-lag-on-videogames/?p=79046
  4. https://airvpn.org/topic/1947-for-those-wondering-about-speed-performance/?p=1967
  5. https://airvpn.org/topic/26157-airvpn-slowing-down-other-machines-in-network/
  6. https://airvpn.org/topic/26117-slow-speed-sort-of/?p=70906
  7. https://airvpn.org/topic/20812-very-very-slow-dns-lookup/
  8. https://airvpn.org/topic/23743-download-speeds-dropping-to-zero-and-going-up-and-down/

 

  • Problem: Slow torrent speeds and/or disconnects.
  • Solutions:
  1. https://airvpn.org/topic/28082-torrent-on-airvpn-speed-is-very-poor/
  2. https://airvpn.org/topic/26218-slow-torrent-speeds/
  3. https://airvpn.org/topic/23936-repeatedly-getting-disconnects-while-torrenting/
  4. https://airvpn.org/topic/23499-slow-torrenting-speed/
  5. https://airvpn.org/topic/23070-solved-p2p-slow-over-udp-and-fast-over-tcp/
  6. https://airvpn.org/topic/22716-poor-torrenting-connection/

Solutions are in link form without any explanatory text - at least not yet - so that the thread OP stays looking simple and uncluttered, where it's easy to find out what your problem is .

 

Feel free to contribute with your own helpful links. The more feedback this thread gets, the quicker it can be improved and hopefully made useful.


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