Not connected, Your IP: 216.73.216.158
Online: 32160 users - 399112 Mbit/s total BW
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Staff
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Posts posted by Staff
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I'm connecting using a router. I don
t even know how to go about using a PC for that purpose.
I will try your recommendations, and get back to you.
Hello!
Please follow the instructions here: https://airvpn.org/enter (click on your system).
Kind regards
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here is the message.
Not reachable on server IP over the external port xxxxx, tcp protocol. Error : 111 - Connection refused
Hello!
Please make sure that your torrent client is running and listening to the correct port while the check is performed. When you order a port check to the system, please wait for about 30 seconds then click "Refresh".
Kind regards
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24MBit line at home, but with the AirVPN client connected, speed tests max out around 10Mbit. Using several of the nearest servers.
How can I alleviate that? Is it my router (standard Uverse router/modem) that's at fault?
I've read the heavy encryption on AirVPN connections can be a cause of slow download speeds. :/
Hello!
Do you connect from your router (with DD-WRT or OpenWRT or Tomato etc.) or from your computer?
In the first case, it's very likely that 10 Mbit/s is the maximum AES-256 throughput that the router CPU can handle (for encryption and decryption on the fly). In the second case, first try different ports, just in case your ISP caps bandwidth on some UDP ports ("port shaping", a not uncommon situation for ISPs which perform heavy overselling). We would recommend 80 TCP and 53 UDP.
Kind regards
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Assuming connection IP's change.
Hello!
There will be no changes in IP addresses. You don't need to re-generate configurations.
Kind regards
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Hello!
Probably your ISP changed your dynamic IP address (because of a disconnection, for example). In this case, all your connections (including the VPN connection) are lost and the OpenVPN client need to re-connect. The wide majority of disconnections from our servers are due to this cause.
Please see here in order to prevent leaks in case of unexpected VPN disconnection on Mac OS X with pf:
and here on Mac OS X with ipfw:
Kind regards
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I just wanted to check something in case I have done something wrong.
I just downloaded the new keys for the updated servers to use on the standard OpenVPN, including this one Velorum.
While it connects fine, I couldn't help but notice that the entry and exit IP seem to be exactly the same. This isn't the case on the other servers, so I just wanted to check if this is OK or has the key files I downloaded corrupted somehow?
Thanks.
Hello!
You're absolutely right, the server is misconfigured: entry and exit IP addresses are the same. We'll fix the problem as soon as possible. [EDIT: problem was fixed a few minutes later]
Kind regards
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Google stop working with airvpn vpn, except with us airvpn....Is it a temporary problem or there's something strange in my configuration?
I'm using Aquilea server, but the same problems is for the other servers, except for the usa servers.
Hello!
We don't detect any problem on any server with Google... can you please elaborate? On which servers do you notice problems with Google, and what kind of problems?
Kind regards
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I am trying to set up portforwarding to handle incoming bittorent request. But I continually get the error message "Already reserved by another user.".
This is on Serpentis and I tried a number of different combinations.
Hello!
For a bittorrent client, just let the system pick for you a free port. Do not remap it to a local port. Leave it to "TCP & UDP". Finally, set the same port number as the listening port in your torrent client.
Kind regards
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Hello!
Leaseweb USA is relocating all the servers in the USA datacenter. Therefore Sirius, Librae and Andromedae will be relocated. The servers will be powered off, disconnected, relocated, reconnected and turned on.
The relocation will take place:
- for Sirius and Andromedae, in a 60 minutes time frame between December 17th 11:00 PM EST and December 18th 7:00 AM EST.
- for Librae, in a 60 minutes time frame between December 18th 11:00 PM EST and December 19th 7:00 AM EST.
During the relocation, a minimum downtime of 30 minutes is expected.
Kind regards
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Hello!
No problem is detected: your web server answers correctly on
https://<server exit-IP>:<50xxx>
This is the message this admin receives from your web server:
It works!
This is the default web page for this server.
The web server software is running but no content has been added, yet.
Make sure that you're trying to access it on the exit-IP of the server your client is currently connected to.
Kind regards
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Thanks for the quick reply.
When I attempt to go to https://speedtest.air/ I get server not found when I go to speed test in member area I get the attached.
So just to clarify the other part. OpenNIC servers are okay? Or Google servers are okay?
Thank you
Hello!
It seems that the router does not send the DNS query to 10.4.0.1. What happens if you delete any other DNS server IP?
Kind regards
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Hello!
Yes, it looks just fine. Try to browse https://speedtest.air in order to make sure that the router sends DNS queries to 10.4.0.1.
Kind regards
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Where can I find Air Client or Airvpn.exe. I just subscribed to the service and don't understand where this file is? I looked in my drives and their is nothing.
Hello!
Thank you for your subscription!
Please click the "Enter" menu and select your OS. Then please follow the instructions.
Direct link: https://airvpn.org/enter
Kind regards
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Hello again,
First of all I want to thank you for the quick answer. I am afraid that the suggested solution haven't fixed my problem. After I added the broadcast IP the disconnect-procedure was a lot faster, but I can't reconnect, yet.
Hello!
Can you please enable logging for the block rule and publish it?
Kind regards
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So I just got AirVPN and I love it already. However, I do have a question or two regarding port forwarding. I've never really had to do this for any reason (including online gaming) - if I have then I surely don't remember.
Moving forward... my speeds are pretty damn good as they are. I haven't messed with any settings. Do I need to forward any ports or is this for speed-related issues?
Hello!
You need remote port forwarding if you run some service which must be able to receive incoming connections from the Internet (examples: a web server, an eMule-like p2p client...). According to your description you don't need port forwarding at all.
Kind regards
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Hello,
I am experiencing slow download speeds using usenet. I am behind a wwdrt router. However, when using USA Servers I am getting acceptable speeds at 800 k/s. When using anything but USA I only get 250 k/s. Is there anything I can do to tweak my settings?
using UDP, ports 53, 443 or 80.. No matter what I choose, still the same,
Thanks
Hello!
Apparently, with 800 KB/s == 6.4 Mbit/s, you're very near to the maximum AES-256 encrypted traffic throughput sustainable by a typical DD-WRT router CPU, so it should be fine.
The fact that you get lower performance from non-USA servers might be due to "worse" routing/peering between either your ISP and our non-USA servers or the newsgroups servers and our non-USA servers.
Kind regards
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Hello!
Maybe a DHCP problem? Try to add the rules:
pass out quick on $eth_if from any to 255.255.255.255
pass out quick on $wifi_if from any to 255.255.255.255
just below the "block out all" rule.
Kind regards
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But I wanted to try it, because some vpns didnt work through my work :x Is there any trial?
Hello!
You can require a free trial through the "Contact us" form (please make sure you pick the subject "Request free trial") and wait for the trial queue, or jump the queue and subscribe to any plan and request for a full refund within 3 days (which should be enough for testing).
Kind regards
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Im getting this error when I try to login with airclient.
Hello!
That's because account "Theopt" is not authorized to access the VPN servers. Please subscribe to a plan with this account in order to enable it to access the VPN servers.
Kind regards
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I asked before, "Can you (or anyone here) suggest a simpler way achieving my goal? Perhaps by hard coding the interfaces used by the P2P clients and removing the default gateway entry for that VPN interface? Is this practical?"
I have found that this will work. At least with uTorrent 2.2.1. The problem is that I don't think I can count on the IP address assigned for the VPN (i.e. 10.?.?.?) always being the same. Certainly it changes when I go to another server.
Hello!
On port 443 UDP your tun interfaces is DHCP pushed an address in the range 10.4.0.0/255.255.0.0. Therefore you just need to block any outgoing packet for your p2p client NOT coming from 10.4.0.0/16
Please see here:
I wonder though if it may not be possible for AirVPN to set things up so that the IP address of the VPN interface was always the same? Or is it possible for me to override the IP address on my PC by changing the OpenVPN configuration file? Or provide an IP address alias (using Windows 7, not Linux)? I suspect not. I will play with this though.
The public entry and exit-IP addresses of the servers are static. The VPN IP address is DHCP assigned, it is dynamic but you can easily handle it.
Does the customized AirVPN client provide anything like this? Another level of proxy running on my machine would probably do it.
You can tell the client to tell OpenVPN to connect over an http or a socks proxy. See here for an example:
Kind regards
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Sorted thanks! worked immediately after enabling the adaptor... that i hadnt realised i must have turned off somehow!
Hello!
Thank you for the information, we're very glad to know that the problem is solved.
It's not your fault, we have dozens of support requests because the TUN/TAP adapter is disabled. It's impossible that all of these requests come from persons who inadvertently switched off the adapter. There must be some condition for which Windows switches it off, however we have been unable so far to determine such condition.
Kind regards
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Hello!
OpenVPN can't access the TAP-Win32 adapter. Please make sure that it is enabled:
On Windows XP: Open Control Panel-->Network and Internet connections-->Network Connections. Right-click on "TAP-Win32 Adapter V9" and select "Enable".
Windows Vista: Open Control Panel-->Network and Internet-->Network and Sharing Center-->Manage network connections. Right-click "TAP-Win32 Adapter V9" and select Enable.
Windows 7: Open Control Panel-->Network and Internet-->Network and Sharing Center-->Change Adapter Settings. Right-click on "TAP-Win32 Adapter V9" and select Enable.
If you find that the TAP adapter is already enabled, select "Disable", apply the change, then select "Enable".
Please feel free to let us know whether the above solves the problem.
Kind regards
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Hi,
I have been having a much better speed today. I made some changes and it seems to have helped.
bitbyte
Hello!
Thank you for the information.
Please feel free to share how you managed to improve performance if you wish so, maybe your information can be useful to some other person.
Kind regards
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Have you considered providing a DNS leak test service directly from the AirVPN web site? Many people are already using Google DNS for lookups, so checking to see if a DNS client is consulting Google DNS doesn't really prove anything about whether the AirVPN DNS servers are being consulted.
Hello!
That's right, we'll consider to implement it.
Kind regards
Use second choice of airvpn server? (Ubuntu 12.04, network manager open vpn)
in General & Suggestions
Posted ...
Hello!
In order to use OpenVPN directly from a shell, paste the user.key, ca.crt, user.crt and any .ovpn configuration file in a single directory. From inside that directory type:
sudo openvpn ".ovpn configuration file name"
Kind regards