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Hello! It's unrelared, that's just some mess in the stats system. Kind regards

Hello! We have continued to work and you should now not get anymore the 503 error. Feel free of course to report any anomaly. We are still monitoring and we confirm that the situation was and is under control, although an apparently different problem arose, which has been anyway fixed in a matter of minutes. EDIT: error 503 may still occasionally occur. You can safely ignore it. Kind regards

Hello! Do you mean that you get a 503 error more often than every 60 minutes? By the way, if you find it annoying, go to "AirVPN" -> "Preferences" -> "Advanced" and in the "Servers list update every" combo box select "Never". Remember to set it back to "Automatic" or "Every one hour" when you wish to update servers list (or remember to update it manually with the little button in the "Servers" tab). Kind regards I was getting it every couple of minutes like the person who started this thread. It seems to have stopped now. Thanks for the tip and good luck stopping the attack (b*****ds!). Hello and thank you! The attack seems completely under control since hours (fingers crossed). Kind regards

Hello! Do you mean that you get a 503 error more often than every 60 minutes? By the way, if you find it annoying, go to "AirVPN" -> "Preferences" -> "Advanced" and in the "Servers list update every" combo box select "Never". Remember to set it back to "Automatic" or "Every one hour" when you wish to update servers list (or remember to update it manually with the little button in the "Servers" tab). Kind regards

Hello! You might be experiencing "error 503" ONLY from inside a VPN server, so you can safely ignore it, it's not vital to update often VPN servers data & rating when you're already inside a VPN server. On the contrary you should NOT get that error when you're not connected to a VPN server. During time we will probabiy lift some limits we have now forced to mitigate the attack (which is still fully ongoing but should not affect in any way service availability). Kind regards

Hello! Please follow the issue here: https://airvpn.org/topic/13861-cannot-retrieve-systems-server-data The problem has been mitigated, you should now experience no major problems. Kind regards

Hello, those pop-up messages are correct because they notify a real problem, but in this case the repeated notifications make actually poor sense. It will be fixed in the next client release. In the meantime you can just disable client pop-up messages (even though it is now not necessary). Kind regards

Hello! We do that, yes. Kind regards

Hello! Please open a ticket at your convenience. From your description it should be an unrelated problem. Kind regards

Hello! The problem has been strongly mitigated. You should now be able to use the service normally. @luminoso That page reports issues on the VPN servers. Kind regards

Hello! We're working to solve the issue caused by an attack against various servers. Kind regards

Hello! We have added "Nuvolari", "Marco Polo", "Leonardo", "Lifestyle" and "Alice" support. You can now watch these TVs from every Air VPN server. Kind regards

Website: http://www.marcopolo.tv/ Italian TV Streaming Status: OK Routing: All servers to IT route.

Website: http://www.leonardo.tv/ Italian TV Streaming Status: OK Routing: All servers to IT route.

Website: http://lifestyle.alice.tv/ Italian TV Streaming Status: OK Routing: All servers to IT route.

Website: http://www.alice.tv/ Italian TV Streaming Status: OK Routing: All servers to IT route.

Website: http://www.nuvolari.tv/ Italian TV Streaming Status: OK Routing: All servers to IT route.

Hello! We're sorry, we do not provide any VPN server in Italy. Through "micro-routing" you can access various Italian services from any Air VPN server in the world, provided that your system queries VPN DNS. We will try to add Nuvolari TV as well. Please consult the list of supported services here: https://airvpn.org/forum/10-websites-support Kind regards

Hello! We confirm that micro-routing is currently down to Italy. We're working to solve the problem. Kind regards

Hello! There are no DNS leaks on Linux since it implements and support global DNS. Linux queries only the specified nameservers and even if you have made some mistake such queries are tunneled anyway. If you set in Linux your router as nameserver, and your router queries some public DNS or your ISP DNS, then the query is sent outside the tunnel by the router: again this is not a DNS leak by Linux. If you use IPv6 as nameservers then the queries are sent out in IPv6 outside the IPv4 tunnel (we'll take care more and more about IPv6 soon). Again, not a Linux DNS leak. The above mentioned cases anyway must not occur if DNS push by servers is accepted properly (either by direct renaming of resolv.conf or through resolvconf package). Kind regards

Hello, some customer, intentionally or unintentionally, is probably spreading malware from behind the VPN servers. There are millions of Windows infected computers in the world which spread out malware every second, nothing new. Kind regards

@VzKito Hello! Which CPU is your Windows 8 system running on? Kind regards

Hello, in no way your ISP can block remotely forwarded ports if the tunnel is correctly established. The fact that the port test is successful also shows that packets are properly forwarded, your firewall does not drop/reject them and your services reply. First of all, please make sure that you try to access your services NOT from the same computer that's running them (and is connected to a VPN server). Also, we have just accessed one of your services, so everything seems already fine! Kind regards

Hello, your account is authorized to access all the VPN servers and actually it is currently connected successfully to some VPN server (at this very moment). Please do not hesitate to open a ticket or feel free to confirm or deny here that everything is fine. Thank you for your subscription! Kind regards

@flat4 Hello! Try anyway, because a Celeron CPU, even with other routing tasks in pfSense, should be able to encrypt/decrypt a 10 Mbit/s AES-256-CBC cipher data flow, maybe even more. Kind regards