Staff

Hello! We can confirm the issue and we can confirm that Eddie developer is aware of it. Currently the easy solution is using Eddie portable version, which includes the necessary libraries (the old ones) statically compiled and linked. Kind regards

Very sensible...BUT... not so good for me! I tried to buy a sub (Ihave liked almost everything I have read from/about you). All went well until 'Avangate', who, for some reason could not charge either my credit or debit card (from one of the major banks in scandinavia). I got no help from mailing either them or you. I feel you really should have a European agency in addition to 'Avangate' in America. Avangate is in Europe. Kind regards

Hello! Please see here: https://airvpn.org/topic/16283-experimental-netflix-italy A special greeting to all Italian people working abroad. Kind regards AirVPN Staff

EXPERIMENT CLOSED - PLEASE IGNORE THIS THREAD Hello! We have now experimentally made Netflix Italy available from our CH VPN servers Kitalpha and Virginis. This is a transitory solution before a new geo-routing systems is implemented which will provide all of our clients with much greater flexibility. Plans for the new geo-routing system have been already evaluated and practical implementation tests will start in the near future. As usual, your system needs to query our VPN DNS in order to use the geo-routing service. Please see also here: https://airvpn.org/forum/10-websites-support Kind regards & datalove AirVPN Staff

Hello! Thank you for your nice feedback. That's not realistic with the current pricing. Maybe with the next gen AirVPN, with 10 Gbit/s lines and more powerful CPUs, but necessarily prices would skyrocket (residentials ISPs promising 100 Mbit/s bandwidth for a few dollars per month are just selling a marketing fabricated fantasy). We would like to underline anyway that we do NOT cap anything, so the 160 Mbit/s limit you experience is not due to some explicit throttling, but to the physical limits of the infrastructure: a VPN server must provide 320 Mbit/s to give a client 160 Mbit/s. On 1 Gbit/s lines that means a 32% occupation of the total available bw. Kind regards

Hello, we have insert rpg.net site in our anti-geo-blocking service for NL Servers. Kind regards

Hello, currently there are no blocks, but things could evolve because we see that Netflix is performing changes in its systems in these days and the changes could be not over. At the moment of this writing we do not detect any problem. Additionally, we have an update: now CA servers will access Netflix CA, no more Netflix USA. We would recommend to use VPN DNS. Kind regards

Hello, we are investigating on the problem. There is no need to get upset and insult each other. Topic will remain locked for some hours to let everybody cool down. Kind regards

Hello! Canadian servers access Netflix USA because Netflix Canada blocks them. Therefore we have decided that Netflix USA from CA servers was better than no Netflix at all. It remains to be seen how your iPhone can access Canada Netflix. A possible explanation, although unlikely, is that Netflix Canada lifted the block against our servers AND your iPhone is NOT using the VPN DNS. Very unlikely but worth a check, we'll do. Kind regards

Hello, these forums are available to AirVPN community (as reported in the forums description) and AirVPN staff can read and/or reply to a topic as a courtesy or not. Moderators read all the messages. This is not the place to receive support from the support team: for that, you can open a ticket. Thread locked. Kind regards

Hello! 1) HMAC SHA384 is already available as authentication cipher in the Control Channel. 2) RSA keys size is already 4096 bit, as a well as DH ones. 3) There is no reason to switch from HMAC SHA as authentication cipher in the Data Channel, but we don't rule out a switch in the future. 4) There is currently no plan to switch from AES-256 to AES-128 either on the Data Channel or the Control Channel. https://airvpn.org/specs Kind regards

Hello! We're very glad to inform you that five new 1 Gbit/s servers located in the Netherlands are available: Ancha, Caph, Kocab, Muscida, Pleione. The AirVPN client will show automatically the new servers, while if you use the OpenVPN client you can generate all the files to access them through our configuration/certificates/key generator (menu "Client Area"->"Config generator"). The servers accept connections on ports 53, 80, 443, 2018 UDP and TCP. Just like every other Air server, Ancha, Caph, Kocab, Muscida and Pleione support OpenVPN over SSL and OpenVPN over SSH. As usual no traffic limits, no logs, no discrimination on protocols and hardened security against various attacks with separate entry and exit-IP addresses. Do not hesitate to contact us for any information or issue. Kind regards and datalove AirVPN Team

Hello! We're very glad to inform you that six new 1 Gbit/s server located in Canada are available: Agena, Avior, Mintaka, Saiph, Sargas, Tyl. The AirVPN client will show automatically the new servers, while if you use the OpenVPN client you can generate all the files to access them through our configuration/certificates/key generator (menu "Client Area"->"Config generator"). The servers accept connections on ports 53, 80, 443, 2018 UDP and TCP. Just like every other Air server, Agena, Avior, Mintaka, Saiph, Sargas and Tyl support OpenVPN over SSL and OpenVPN over SSH. As usual no traffic limits, no logs, no discrimination on protocols and hardened security against various attacks with separate entry and exit-IP addresses. Do not hesitate to contact us for any information or issue. Kind regards and datalove AirVPN Team

Hello, you missed the correct topic. Please move and/or continue there, we will lock this topic and delete it later. https://airvpn.org/topic/16129-ip-leak-affecting-vpn-providers-with-port-forwarding Kind regards

Hello! You missed the right thread so we're locking this one. Please see and/or continue here: https://airvpn.org/topic/16129-ip-leak-affecting-vpn-providers-with-port-forwarding Kind regards

As it was already explained, there are no unencrypted DNS queries. Please write back assertive claims only after you have resolved your confusion. Kind regards

Hello! The quoted text in bold is wrong, provided that your system queries VPN DNS, because your query never gets out of the VPN. Each VPN server runs a DNS server. Please see also https://airvpn.org/specs Kind regards

Hello, we have changed the routing for wiki.debian.org Can you try again and confirm that it works now ? Kind regards

Hello, the reported problem has no relevance at all in our service. Please move / continue here: https://airvpn.org/topic/16129-ip-leak-affecting-vpn-providers-with-port-forwarding We're locking this thread. Kind regards

Hello, as you very well know, anyway the "attack" would fail on AirVPN, because clients connect to an IP address, and are reachable on a different IP address only. Kind regards

Hello! Please move here to continue with the topic (which is not off-topic ) https://airvpn.org/topic/16129-ip-leak-affecting-vpn-providers-with-port-forwarding Kind regards

This gif is beautiful, we inserted it in the Black Friday announcement https://airvpn.org/topic/16128-black-friday/?do=findComment&comment=34527 thanks! Kind regards

Was AirVPN one of the tested services? Is AirVPN affected to this issue? Hello! It's a correlation attack through some social engineering support. A solution is having separate entry and exit-IP addresses on each VPN server, just like in AirVPN. The astounding information in the article, if true, is that nine [five, fixed by pj] providers have not taken care of that. The attack in itself is very trivial and is quite common knowledge in consumers' VPN industry. Perhaps the five providers cited in the article are not "VPN industry", but amateurish services? Kind regards

Hello! We're glad to inform you that since Friday, November the 27th, till Monday, November the 30th (UTC), we'll be offering a 35% discount off ANY AirVPN Premium subscription! If you're already our customer and you wish to jump aboard for a longer period, any additional subscription will be added on top of already existing subscriptions and you will not lose any day. Kind regards & datalove AirVPN Staff

Hello, servers in Canada are in two different datacenters, therefore it's unlikely that the same problem affects all of them. Can you get higher performance from servers in a different country? For example, in this moment there are several users on various Canada servers using regularly 30-70 Mbit/s bandwidth. Kind regards