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maybe your ISP is throttling you? I use the AC68 and, believe me, it can do better.

Very interesting situation. It certainly speaks to the differences in culture. I'm sure Air was told whatever they wanted to hear leading up to this.

you'll need to paste here the logs of your dd-wrt router attempting to make an openvpn connection for us to begin to diagnose the problem.

what machine is running openvpn for you?

what? you're doing something wrong then. my AC68 can do 50mbit/s with merlin-asus firmware.

Air's stated they use all dedicated servers on the vpn infrastructure. There's a thread around here somewhere 'still looking for it' where someone posted the ip's of several pia servers. Those ip's were living on vps's. Edit found it: https://airvpn.org/topic/14326-question-regarding-airvpns-your-ip/?p=28310 For me I would worry more about vps security/separation from other virtualized environments running on the same machine. Virtualization tech hasn't exactly had the greatest track record where security is concerned. ie. Worst case scenario: someone setting up shop on a vps running on the same machine as the vpn vps could silently Farm gold... pretty sure I refuted that claim. the person who proposed they were VPS never replied to my refutation. why? and why do you carry on with the probable false claim? -probable: supported by evidence strong enough to establish presumption but not proof. I'm sorry but if there's even a 1% chance that they currently, or have in the past used vps's servers then not trusting them is my prerogative. And I carry on with this probable false claim because its my right to do so. -Freedom of speech, its why many are here. Frankly Its not my job to prove them reliable, secure or otherwise. Nor should it be yours. Even if the whole vps issue never came to light, for me it wouldn't make any difference. Because I would never use a vpn company based out of a location that requires you by law to log. One would think that fact alone would be enough to temper the fury of all but the most hardcore fanboys. Just ask yourself how long could a US company stay in business while breaking the law. I have no facts, but the answer to the above question should be self evident. the same can be said of AirVPN and any VPN if the request from authority is lawful. see https://airvpn.org/topic/7181-clarification-of-your-monitoring-policies/?do=findComment&comment=29972

Air's stated they use all dedicated servers on the vpn infrastructure. There's a thread around here somewhere 'still looking for it' where someone posted the ip's of several pia servers. Those ip's were living on vps's. Edit found it: https://airvpn.org/topic/14326-question-regarding-airvpns-your-ip/?p=28310 For me I would worry more about vps security/separation from other virtualized environments running on the same machine. Virtualization tech hasn't exactly had the greatest track record where security is concerned. ie. Worst case scenario: someone setting up shop on a vps running on the same machine as the vpn vps could silently Farm gold... pretty sure I refuted that claim. the person who proposed they were VPS never replied to my refutation. why? and why do you carry on with the probable false claim? -probable: supported by evidence strong enough to establish presumption but not proof. I'm sorry but if there's even a 1% chance that they currently, or have in the past used vps's servers then not trusting them is my prerogative. And I carry on with this probable false claim because its my right to do so. -Freedom of speech, its why many are here. Frankly Its not my job to prove them reliable, secure or otherwise. Nor should it be yours. Even if the whole vps issue never came to light, for me it wouldn't make any difference. Because I would never use a vpn company based out of a location that requires you by law to log. One would think that fact alone would be enough to temper the fury of all but the most hardcore fanboys. Just ask yourself how long could a US company stay in business while breaking the law. I have no facts, but the answer to the above question should be self evident. can you point me to the law in the USA that requires VPN to log?

Air's stated they use all dedicated servers on the vpn infrastructure. There's a thread around here somewhere 'still looking for it' where someone posted the ip's of several pia servers. Those ip's were living on vps's. Edit found it: https://airvpn.org/topic/14326-question-regarding-airvpns-your-ip/?p=28310 For me I would worry more about vps security/separation from other virtualized environments running on the same machine. Virtualization tech hasn't exactly had the greatest track record where security is concerned. ie. Worst case scenario: someone setting up shop on a vps running on the same machine as the vpn vps could silently Farm gold... pretty sure I refuted that claim. the person who proposed they were VPS never replied to my refutation. why? and why do you carry on with the probable false claim?

have you edited your hosts file to do so or do you have some browser extension that does the same (e.g. ublock)?

have you tried the SSL tunnel connection type? have you also experimented with buffer sizes?

yeah, the AC3200 is still getting sorted out. the AC87 would be faster than the AC68 stock, just FYI. But, it's still getting sorted as well. anyway, if getting Asus routers Merlin firmware is the way to go.

can't access the WAN literally or do you mean that nothing "works"? I would imagine it's your use of comcast DNS while connected to VPN. comcast probably rejects any DNS queries from IP other than their own network. In this case it would be coming from the VPN exit IP. you should certainly set your DNS to something other than ISP DNS to avoid their logging. In the openvpn client page set "accept DNS configuration" to exclusive. That way you'll be sure to use AirVPN DNS.

yes, a real CPU will do the trick nicely. But, the AC3200 should be able to give you something like 60mbit/s throughput just in case you're wondering. If you opt for the Asus router I recommend Merlin firmware. http://www.snbforums.com/forums/asuswrt-merlin.42/

https is a joke?

I don't know any other service with which you can view spreadsheets online. I only know it for documents, e.g. Etherpad. Can you recommend something? I wish I could. I use google docs where appropriate but I also don't mind using google public DNS. I was just questioning the principle of disliking one google product while using another.

sorry, @eyes878, the OP is running openvpn on the router, not using Air's client on a LAN machine. therefore, ports must be opened/forwarded on the router.

the port forwarding the router does is from the WAN to LAN. but, you need to go from TUN to LAN. You'll have to SSH into the router and input other iptable rules to accomplish this. this is such a common question that there is a how-to for it. https://airvpn.org/topic/9270-how-to-forward-ports-in-dd-wrt-tomato-with-iptables/

what OS? have you tried creating the forwarded port with inserting the local ports you need - 30007 and 30008 - in the GUI Air provides?

if you need more capability you should look into installing Merlin's version of the asus firmware. he adds a few bells and whistles including openvpn client improvements. more manual control is available as is policy routing.

I've read the article before. Air's client now has IPv6 leak protection. Regarding the DNS hijacking, it seems that it requires the attacker to have control of your machine anyway. So, what's the point of DNS hijack at that time? Much worse has already happened. Do I misunderstand?

did you have a proxy setup in your browsers?

you connect by openvpn to workplace and that's speedy enough? odd indeed.

several things could have gone wrong - ISP lost peerage/transit rights, maintenance or broken line somewhere, etc.

well, then it would be important to see the logs from the eddie application.

are you using your router as the openvpn client?