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Hello Lee47 I just did a quick speed test (I’m on virgin UK : supposed to be 350 mbps downstream, > 20 mbps upstream). Connected to an airVPN server, I get just above 100mbps down and 32mbps up. VPN connection directly handled by router (consumer ASUS model) I used to have speed issues (possibly ISP throttling, but could never be certain) and tested multiple VPN services (all the big names) before settling on Air. Speed issues were roughly similar from one service to another, except one of the big names (there’s a thread on it on this forum I believe) which was always super slow. OpenVPN requires lots of processing power. Check if you are limited by the machine where you run the vpn. 100mbps down (130mbps down+up) is likely the max my ASUS router’s CPU can deliver on OpenVPN. I hope it helps. PS: ran multiple speed tests today, and my connection speed appears roughly stable

Perhaps just coincidence, but are all the affected servers now included on a quite public list of Tor exit nodes? See: https://airvpn.org/forums/topic/45832-airvpn-server-listed-as-tor-exit-node/ The root of such problems is almost always because your IP is included in outgoing mail headers — in this case, that would be the address of the Air server you are on. As a longer term solution, consider moving to a provider (e.g., mailbox.org, Posteo) that strips this address. Not only a good choice for your privacy, but mail sent with such services appear to originate from the mail host itself so your location on the network is not a factor for the recipient's host accepting or rejecting your message.

Unfortunately it looks like whoever person or persons is behind this is creating more exit nodes behind AirVPN, not shutting any of them down! Today I was on the Canadian server Lacerta which previously was not marked as a Tor exit, and my connection was very slow, a simple web page took 10 seconds to load, then I noticed that it's exit IP (87.101.92.171) was marked as a Tor exit server now. It seemed wasteful for someone to slow down a paid service for everyone else using it, the speeds were probably painfully slow due to all the Tor traffic being forwarded through it. This morning I noticed the American server Lich (194.36.111.59) was also newly added to the list of exit nodes which brings the total exit servers hosted on AirVPN to I think 12 or 13 now, and now a few of the servers that were geographically close to me and I would regularly connect to, I can not because they are flagged as a Tor exit and have been blocked from many sites. hopefully something can be done to prevent more exit relays being created and to lift the blocks experienced on these servers that someone is running a Tor exit behind, maybe Air can request a new exit IP for the affected servers so that it is no longer associated with being a Tor exit node, because the blocks unfortunately affect everyone using those servers and it seems that whoever is running these servers (I believe at least 2 are run by the same person as I searched them up on the relays list and they had very similar names) is being very ignorant or indifferent to the effects of running a Tor exit.

I once read in the forum that one should avoid US servers if it is possible, because they are very intolerant when it comes to DMCA and the like... but i don't know if this advice is still valid.

There's no hard preference at all. I torrented all the time on German and Swiss servers and it was fine. You can really use whatever is best for you.

Hello! Perhaps you should start mentioning this in your posts by default, Staff - it's not a secret anyway and only raises the transparency levels further.

Any suggestion there will be a server for Australia? or routing ? Thanks

Telus is just as bad as Bell and Rogers. You are not alone in this, happens to everybody in Canada.(Vancouver Toronto Montreal etc.) Yes they mess with VPN traffic....they "don't like it". Hello! If you set the following connection mode: - entry-IP address 3 - protocol TCP - port 443 you will make OpenVPN fingerprint non-detectable, not even with DPI. Thus you will dramatically lower the likelihood that they can detect your traffic as "VPN traffic". Also remember to rotate servers periodically to avoid high volumes of traffic to/from the same IP address. Kind regards

.. even I am a bit astounded.. there is nothing off-topic here, so what the actual hell, mods/Staff/whoever? Mistakes were made. There are a few topics mentioning Telus/Teksavvy/Shaw: Download speed heavily reduced with AirVPN Canadian ISP Shaw throttling VPN connections

Hello! Nowadays, traffic shaping is a common practice. Several ISPs have evaluated that investing in traffic shaping techniques is better than investing in infrastructure expansion. Overselling becomes easier and the devastating congestion impact gets mitigated by enforcing penalties to all protocols which are rarely used by the majority of customers or that are more onerous for the infrastructure. Protocols and traffic types are discovered in real time via SPI and DPI. A VPN impairs traffic shaping techniques because it makes both SPI and DPI impotent. Therefore, ISPs that share the above vision (wild overselling and traffic shaping) need to shape VPN themselves, unconditionally. OpenVPN has a typical fingerprint, so it's easy to identify it with DPI. However, we provide connection modes which make OpenVPN not discernible. The most effective and at the same time efficient is a connection with "tls-crypt" which encrypts the whole OpenVPN Control Channel. It is available on entry-IP addresses 3 and 4 of our VPN servers. Please test the following one (in Eddie desktop edition): - from Eddie main window select "Preferences" > "Protocols" - untick "Automatic" - select the line with entry-IP address 3, port 443, protocol TCP. The row will be highlighted in blue - click "Save" tls-crypt will circumvent specific OpenVPN shaping, while TCP will get rid of UDP shaping, which is another commonly targeted protocol. UDP might be shaped or not in your line, so it's worth that you try it too. Eddie Android edition 2.0 connects to entry-IP address 3 by default. You might anyway need to change the protocol from UDP to TCP in the "Settings" if UDP is throttled. Kind regards

All: I understand this is a 2 year old thread, but I feel that it is appropriate that I provide my input here. I am also a customer of Shaw in 2018. At this time I subscribed to a Shaw 150 Mbps offering in my area. In practice I can achieve a recorded speed of 90 at best. I called to receive some compensation for this issue, but that's besides the point. At this time, if I connect to AirVPN through Canadian or U.S. servers, the speed test results in 1-5 Mbps. If I connect to the Netherlands, the speed test results in some where between 19-25 Mbps. I agree with the OP that there is definitely something shady going on with Shaw in general. But I am told from friends that their experience with Telus and VPNs are also similarly challenged. I have tried other protocols, but the speed result is usually 1-5 Mbps. I understand that there are other smaller outfits in the market, such as Teksavvy. But, these outfits have a long lead time before anyone can show up at the door. I have enough personal difficulty with the idea of letting some third party service guy from Telus show up at my door. Hence I chose Shaw since the at home service visit is carried out by a Shaw employee. EDIT: March 4, 2018 - From my experience I note that streaming video can be slow at times. Once I have a VPN up, the stream becomes much better. EDIT: June 24, 2018 - At this stage, my speed without VPN has not improved. But, AirVPN speed increased to an all time observed high of 50 Mbps. Shaw has recently received negative publicity for mistreating its customers with a pay-to-pay argument surrounding their invoices. I am contemplating competitors such as Teksavvy. As of this writing, Teksavvy has won CRTC battles enabling customers who wish to switch to simply change modems instead of necessitating a technician to visit the residence. EDIT: June 25, 2018 - After receiving a Teksavvy modem and testing the internet speed, I have observed a new all time high of 120 Mbps. My only conclusion from this is that Shaw is deliberately throttling customer speeds and making any excuse conceivable.

Hi, I've finally, after much mucking about, managed to sort out my speed issues and am now running at around 75 percent of my actual speed when connected to a U.S. west coast server from Australia with a ping of around 165. What I did was download the experimental client from AirVPN, then once installed, I uninstalled the windows driver and installed the latest one by downloading the latest OpenVPN client, which is 2.3.7 from their website. Then install OpenVPN, but make sure you only check the tap driver, unless you're happy to have the full client installed. Once this is done, go back to AirVPN and try connecting to a server near you and see if your speed has increased. Also, as a point of reference, for me, I find that the best protocol for me in terms of speed are UDP port 2018, so maybe try that one as well prior to connecting up. Hope this helps.

To the Canadian OP: Your ISP is known as a throttling one. There are many reports starting from 2009, like this: http://arstechnica.com/business/2009/01/how-canadian-isps-throttle-the-internet/ And they keep doing the same, as it seems. Some people I know from CA reported to have a very good expeirience with Telus and in particular with a niche P2P friendly ISP called TekSavvy. If this is an option, try them and you can enjoy full speeds from Air's Amanah and Yesup servers in CA.