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Hello! Please note that we did not let the certificates expire. Deployment of new certificates always occur in due time and automatically. In this case the deployment got stuck (for a bug introduced by a human error, of course, but we are all human beings) when only a part of the VPN servers certificates were deployed. About 3/5 of the servers remained with old certificates, which expired 8 hours ago. The problem has been resolved. Kind regards

Hello, we have experienced a problem with VPN server LetsEncrypt certificates deployment. The system procedure got stuck and failed to deploy updated certificates. In turn, such a failure caused "route check" failures on Eddie desktop editions, and ONLY on them, due to expired certificates verified by cURL during the route check phase. The problem has been affecting a wide amount of VPN servers for about 8 hours and has been resolved completely now. We deeply apologize for any inconvenience. Kind regards AirVPN Staff

Hello, we have experienced a problem with VPN server LetsEncrypt certificates deployment. The system procedure got stuck and failed to deploy updated certificates. In turn, such a failure caused "route check" failures on Eddie desktop editions, and ONLY on it, due to expired certificates verified by cURL during the route check phase. The problem has been affecting a wide amount of VPN servers for about 8 hours and has been resolved completely now. We deeply apologize for any inconvenience. Kind regards

Under the "DNS" settings tab, deselect "Check AirVPN DNS", then go to the "Advanced" tab and deselect "Check if the Tunnel Works". Worked for me on v2.17.2. Just a very temporary fix.

Yeah i do have to say i am not pleased with the response. Or rather lack thereof.

So the issue is with Eddie. Install OpenVPN: https://openvpn.net/community-downloads/ Use the AirVPN config generator to create config files and save those under program files/OpenVPN/config. After launching OpenVPN you will be able to right click and connect to the server of your choice.

This is not reverting to a previous configuration or version, just setting the time back. The issue is that a certificate on a server expired (about 3 hours ago, I suspect). By setting the clock back, your computer will see the certificate's expiration date, compare it to the computer's clock, and decide that it hasn't expired yet.

same error here Admin should post an ackowledgement of the issue and how long til they fix

The issue is specific to Eddie. I can use openvpn import a config file from air and it connects normally.

Thanks to all the software health-care professionals, there, for bringing Eddie back to health. Ciao from New World.

Thanks for this and noted for future reference. It always amazes me, that when a glitch such as this happens, the amount of people who spit their dummies out. It seems very few people have much patience these days. Microsoft users I expect 😉 All sorted by AirVPN and pretty quickly too. Big thumbs up. 👍

Apologies for the confusion. Seems like things have been fixed now. For future reference, ~/someFile is a Unix-y (Linux, MacOS, and the like) short hand for a file named "someFile" in your user's home directory (the ~/ part).

Excellent and prompt response as always. That's why I spend my money here. 😁😁😁

Hello, we have experienced a problem with VPN server LetsEncrypt certificates deployment. The system procedure got stuck and failed to deploy updated certificates. In turn, such a failure caused "route check" failures on Eddie desktop editions, and ONLY on them, due to expired certificates verified by cURL during the route check phase. The problem has been affecting a wide amount of VPN servers for about 8 hours and has been resolved completely now. We deeply apologize for any inconvenience. Kind regards

Hello, we have experienced a problem with VPN server LetsEncrypt certificates deployment. The system procedure got stuck and failed to deploy updated certificates. In turn, such a failure caused "route check" failures on Eddie desktop editions, and ONLY on them, due to expired certificates verified by cURL during the route check phase. The problem has been affecting a wide amount of VPN servers for about 8 hours and has been resolved completely now. We deeply apologize for any inconvenience. Kind regards

Same for me. SSL certificate expired. This appears in the logs: "curl: (60) SSL certificate problem: certificate has expired" Surely someone should know when their certificates expire and renew them in time? Their whole business relies on this... 😕

Here are 2 temporary solutions which work for me: 1. Set your system clock back. The cert expired less than 24 hours ago, so set it back at least a couple of days before that (hopefully Support can get this fixed in the meantime). 2. Generate a config file for Curl.exe and use the --insecure option to bypass the SSL warning. If you are running Windows, the Curl config file is named _curlrc and it is placed in your HOME directory or your <USER PROFILE>\Application Data directory. You can also put it in the same location with Curl.exe. This will be your Eddie program directory. Admin rights will be needed. I did this. Use your text editor to save a text file with "insecure" (without the "") on the first line and save it with the name _curlrc and put it in any one of the above mentioned locations. That's all it takes. YMMV. Update: It's been reported that unchecking "Check if the tunnel works" under Eddie Preferences > Advanced does the trick as well.

Isn't that kind of like saying that because the oil needed changing in your Chevrolet you're going to be switching to a Ford? This is obviously a temporary glitch/maintenance issue that will be fixed. I still trust AirVPN far more than any other VPN service, and this sort of thing can happen with any of them. It's hard to be patient I know when we're paying for a service. Just my opinion FWIW.

I didn't see Slackjawed Cletus's post... but thanks for copying his solution here. It worked for me without changing any clock settings or anything. And it will be easy to reverse once AIRVPN fixes the issue. 🙂

Try Lalande , its working for now

Having the same problem here MacOS.. I put the clock back a week to the 11th August. Can connect now with no problems. Hopefully this is a simple work around until it is fixed. I have to say though I have been with AirVPN for years now and never a hiccup, its unfortunate but these things do happen, we are lucky this is a very rare thing and hopefully it will be fixed quickly. I still have total faith in AirVPN and their services.

There are other threads about this topic, but the upshot is that there's an expired cert. A couple of ways to work around it: set your system clock back a week or whatever. Alternatively if you're on Mac or Linux you can create the file: ~/.curlrc and put a single line in it: --insecure

i have the same issue. How/what do you mean by setting the date back a couple of days?

If it fails on the ipv4 check you need to set your date back a couple days until there's a fix.

Set your clock back a week. done. When its resolved, meaning new cert, set it back.

I don't think the OS matters. Sent from my SAMSUNG-SM-G891A using Tapatalk

I have same problem using linux.

Root cause of this issue appears to be an expired certificate. If you reset your system time to yesterday (I went back a week, so that my day of week will still be correct) or earlier, then I believe you should be able to connect. It works for me. And while I do work in support, I do not work for AirVPN support, so do not take this as an official answer from them. p

Same problem here on Linux version. "IPv4 checking route failed" "certificate has expired"

Thanks for the answer. Yes, I'm only talking about the latest Android version. I don't consider past versions secure for usage anymore, not just in terms of VPN leaks. I do think that Android 9 reliably pushes its entire traffic through the designated VPN app under any circumstance, when Android's VPN lock is enabled on Android 9. Leaks can obviously occur, when the VPN app then does not handle things properly and allows connections before the tunnel has been fully built, but that would not be the fault of Android. Will gladly await a comment from the developers on this.

Hello! We're very glad to inform you that a new 1 Gbit/s server located in Singapore (SG) is available: Lacaille. The AirVPN client will show automatically the new server; if you use any other OpenVPN client you can generate all the files to access it through our configuration/certificates/key generator (menu "Client Area"->"Config generator"). The server accepts connections on ports 53, 80, 443, 1194, 2018 UDP and TCP. Just like every other "second generation" Air server, Lacaille supports OpenVPN over SSL and OpenVPN over SSH, TLS 1.2 and tls-crypt. Full IPv6 support is included as well. As usual no traffic limits, no logs, no discrimination on protocols and hardened security against various attacks with separate entry and exit-IP addresses. You can check the server status as usual in our real time servers monitor: https://airvpn.org/servers/Lacaille Do not hesitate to contact us for any information or issue. Kind regards and datalove AirVPN Team

Amazon Prime wasn't part of the announcement. This thread is about Netflix.

I've also posted a thread based on a similar issue, adjusting my date/time/location doesn't work. I'm using Windows 10, my ISP is Verizon and I live in Maryland, if that can help narrow down the problem. I'm a bit disappointed with this situation as I've just paid for a yearly subscription and now I cannot login, which has forced me to subscribe and pay a different VPN provider while this issue is sorted out.