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Been noticing that many of your Canadian servers are under increased load capacity (see snapshot). The 1 Gig servers are always listed at running at critical load capacity. That being said, Will Air VPN be adding more Canadian servers in the near future? Thanks for reading.

Today I was reading a posting on M247's site, where they mentioned that in the year 2020, they plan to expand/have expanded into three new locations, one of which being Lisbon, Portugal. AirVPN previously had some servers in Portugal but unfortunately the provider shut down services there and AirVPN has not been able to find a new provider for services in Portugal. M247 is already well regarded in terms of being used for VPN services with performance that is usually quite good, and I have had a dedicated server with them for two years and had good experiences, in addition M247 is already used at multiple other AirVPN locations, and I think they would be a good choice for servers in Portugal for users who would like to have servers there.

I cannot choose another server in Eddie. There is no option to do so. Could you please help me with that. Adding a screenshot

The average number of times I lost the connection to the server is once a day. Is this is expected, or is this an issue with my OS? Is there any variation about the interval for each server restart?

Hi, When I connect without vpn Amazon prime works, but when I connect to AirVpn server Amazon prime blocked. Which vpn servers works for Amazon prime? Thanks

Not a complaint, just a question. I live in New York City. With all of the servers based in NYC and surrounding areas, why is the recommeded server always in Canada? Thank you

​First off, I am quite a fan of AirVPN. There isn't much I can complain about, just a few questions about future access to your servers around the world. ​ ​A quote from AirVPN to Torrentfreaks's annual VPN survey: ​ ​Q: 11. Do you have physical control over your VPN servers and network or are they hosted by/accessible to a third party? Do you use your own DNS servers? ​A: 11. Our servers are housed in data centers which we have physical access to, provided that the access is arranged well in advance for security reasons. Access to servers is also guaranteed to the data center technicians, for any need of on-site support. ​ ​ ​I have worked around DCs quite a bit and I understand the pros and cons of their physical security. As well as the techs that work on these servers, I was one for a while. This being said, do you see the future of AirVPN moving these servers away from Co-location racks and placing them on-premise? ​ ​If not, are you looking to rent your own cages within these DCs along with your own techs to keep these servers locked down to only people with AirVPN embroidered on their shirts? ​ ​Thanks for your time, ​3NwkHrt

No matter what i try airvpn will not connect to any server, after waiting for a while the i'd get a message saying that airvpn is disconnecting with the error message "route gateway not reachable on any network adapter" often in tandem with the airvpn mainscreen going "flushing dns" and then the client will try to connect to another server and then the same thing happens again and i'd be stuck in this loop. I've tried: Restarting my pc Reinstalling airvpn Installing the newer experimental version Running airvpn as administrator How do i solve this? it worked fine when i ran it right after renewing my subscription but during my next session with airvpn this problem appeared. airvpnlog.txt

Here's the log. It just cycles over and over again, never connecting. ___________________________________________________________________________________________________ I 2017.03.05 19:45:19 - DNS of a network adapter restored to original settings (Ralink RT5390R 802.11bgn Wi-Fi Adapter)I 2017.03.05 19:45:20 - DNS of a network adapter restored to original settings (TAP-Windows Adapter V9)I 2017.03.05 19:45:23 - Checking authorization ...! 2017.03.05 19:45:23 - Connecting to Gemma (Canada, Vancouver). 2017.03.05 19:45:24 - OpenVPN > OpenVPN 2.3.8 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [iPv6] built on Aug 13 2015. 2017.03.05 19:45:24 - OpenVPN > library versions: OpenSSL 1.0.2d 9 Jul 2015, LZO 2.08. 2017.03.05 19:45:24 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100. 2017.03.05 19:45:24 - OpenVPN > Control Channel Authentication: tls-auth using INLINE static key file. 2017.03.05 19:45:24 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication. 2017.03.05 19:45:25 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication. 2017.03.05 19:45:25 - OpenVPN > Socket Buffers: R=[65536->131072] S=[65536->131072]. 2017.03.05 19:45:25 - OpenVPN > UDPv4 link local: [undef]. 2017.03.05 19:45:25 - OpenVPN > UDPv4 link remote: [AF_INET]71.19.252.113:443. 2017.03.05 19:45:25 - OpenVPN > TLS: Initial packet from [AF_INET]71.19.252.113:443, sid=6b36d440 0ea641d4. 2017.03.05 19:45:25 - OpenVPN > VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org. 2017.03.05 19:45:25 - OpenVPN > Validating certificate key usage. 2017.03.05 19:45:25 - OpenVPN > ++ Certificate has key usage 00a0, expects 00a0. 2017.03.05 19:45:25 - OpenVPN > VERIFY KU OK. 2017.03.05 19:45:25 - OpenVPN > Validating certificate extended key usage. 2017.03.05 19:45:25 - OpenVPN > ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication. 2017.03.05 19:45:25 - OpenVPN > VERIFY EKU OK. 2017.03.05 19:45:25 - OpenVPN > VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org. 2017.03.05 19:45:31 - OpenVPN > Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key. 2017.03.05 19:45:31 - OpenVPN > Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication. 2017.03.05 19:45:31 - OpenVPN > Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key. 2017.03.05 19:45:31 - OpenVPN > Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication. 2017.03.05 19:45:31 - OpenVPN > Control Channel: TLSv1.2, cipher TLSv1/SSLv3 DHE-RSA-AES256-GCM-SHA384, 4096 bit RSA. 2017.03.05 19:45:31 - OpenVPN > [server] Peer Connection Initiated with [AF_INET]71.19.252.113:443. 2017.03.05 19:45:33 - OpenVPN > SENT CONTROL [server]: 'PUSH_REQUEST' (status=1). 2017.03.05 19:45:34 - OpenVPN > PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1 bypass-dhcp,dhcp-option DNS 10.4.0.1,comp-lzo no,route-gateway 10.4.0.1,topology subnet,ping 10,ping-restart 60,ifconfig 10.4.37.190 255.255.0.0'. 2017.03.05 19:45:34 - OpenVPN > OPTIONS IMPORT: timers and/or timeouts modified. 2017.03.05 19:45:34 - OpenVPN > OPTIONS IMPORT: LZO parms modified. 2017.03.05 19:45:34 - OpenVPN > OPTIONS IMPORT: --ifconfig/up options modified. 2017.03.05 19:45:34 - OpenVPN > OPTIONS IMPORT: route options modified. 2017.03.05 19:45:34 - OpenVPN > OPTIONS IMPORT: route-related options modified. 2017.03.05 19:45:34 - OpenVPN > OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified. 2017.03.05 19:45:34 - OpenVPN > do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0. 2017.03.05 19:45:34 - OpenVPN > open_tun, tt->ipv6=0. 2017.03.05 19:45:34 - OpenVPN > TAP-WIN32 device [Ethernet 2] opened: \\.\Global\{4DDBFCB8-FB95-4B51-AB55-F8E9B44F34EA}.tap. 2017.03.05 19:45:34 - OpenVPN > TAP-Windows Driver Version 9.21. 2017.03.05 19:45:34 - OpenVPN > Set TAP-Windows TUN subnet mode network/local/netmask = 10.4.0.0/10.4.37.190/255.255.0.0 [sUCCEEDED]. 2017.03.05 19:45:34 - OpenVPN > Notified TAP-Windows driver to set a DHCP IP/netmask of 10.4.37.190/255.255.0.0 on interface {4DDBFCB8-FB95-4B51-AB55-F8E9B44F34EA} [DHCP-serv: 10.4.255.254, lease-time: 31536000]. 2017.03.05 19:45:34 - OpenVPN > Successful ARP Flush on interface [6] {4DDBFCB8-FB95-4B51-AB55-F8E9B44F34EA}. 2017.03.05 19:45:39 - OpenVPN > TEST ROUTES: 1/1 succeeded len=0 ret=1 a=0 u/d=up. 2017.03.05 19:45:39 - OpenVPN > C:\WINDOWS\system32\route.exe ADD 71.19.252.113 MASK 255.255.255.255 192.168.1.1. 2017.03.05 19:45:39 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=25 and dwForwardType=4. 2017.03.05 19:45:39 - OpenVPN > Route addition via IPAPI succeeded [adaptive]. 2017.03.05 19:45:39 - OpenVPN > C:\WINDOWS\system32\route.exe ADD 192.168.1.1 MASK 255.255.255.255 192.168.1.1 IF 4. 2017.03.05 19:45:39 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=25 and dwForwardType=4. 2017.03.05 19:45:39 - OpenVPN > Route addition via IPAPI succeeded [adaptive]. 2017.03.05 19:45:39 - OpenVPN > C:\WINDOWS\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.0.1. 2017.03.05 19:45:39 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=20 and dwForwardType=4. 2017.03.05 19:45:39 - OpenVPN > Route addition via IPAPI succeeded [adaptive]. 2017.03.05 19:45:39 - OpenVPN > C:\WINDOWS\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.0.1. 2017.03.05 19:45:39 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=20 and dwForwardType=4. 2017.03.05 19:45:39 - OpenVPN > Route addition via IPAPI succeeded [adaptive]. 2017.03.05 19:45:39 - Starting Management Interface. 2017.03.05 19:45:39 - OpenVPN > Initialization Sequence CompletedI 2017.03.05 19:45:40 - DNS of a network adapter forced (Ralink RT5390R 802.11bgn Wi-Fi Adapter)I 2017.03.05 19:45:40 - DNS of a network adapter forced (TAP-Windows Adapter V9)I 2017.03.05 19:45:40 - Flushing DNSI 2017.03.05 19:45:41 - Checking routeW 2017.03.05 19:46:42 - The operation has timed out! 2017.03.05 19:46:42 - Disconnecting. 2017.03.05 19:46:42 - Management - Send 'signal SIGTERM'. 2017.03.05 19:46:42 - OpenVpn Management > >INFO:OpenVPN Management Interface Version 1 -- type 'help' for more info. 2017.03.05 19:46:42 - OpenVPN > MANAGEMENT: CMD 'signal SIGTERM'. 2017.03.05 19:46:42 - OpenVPN > SIGTERM received, sending exit notification to peer. 2017.03.05 19:46:47 - OpenVPN > C:\WINDOWS\system32\route.exe DELETE 71.19.252.113 MASK 255.255.255.255 192.168.1.1. 2017.03.05 19:46:47 - OpenVPN > Route deletion via IPAPI succeeded [adaptive]. 2017.03.05 19:46:47 - OpenVPN > C:\WINDOWS\system32\route.exe DELETE 192.168.1.1 MASK 255.255.255.255 192.168.1.1. 2017.03.05 19:46:47 - OpenVPN > Route deletion via IPAPI succeeded [adaptive]. 2017.03.05 19:46:47 - OpenVPN > C:\WINDOWS\system32\route.exe DELETE 0.0.0.0 MASK 128.0.0.0 10.4.0.1. 2017.03.05 19:46:47 - OpenVPN > Route deletion via IPAPI succeeded [adaptive]. 2017.03.05 19:46:47 - OpenVPN > C:\WINDOWS\system32\route.exe DELETE 128.0.0.0 MASK 128.0.0.0 10.4.0.1. 2017.03.05 19:46:47 - OpenVPN > Route deletion via IPAPI succeeded [adaptive]. 2017.03.05 19:46:47 - OpenVPN > Closing TUN/TAP interface. 2017.03.05 19:46:47 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting . 2017.03.05 19:46:47 - Connection terminated.

Tech. Support I was under the impression that AirVPN runs their own servers, however when using an SSH tunnel the connection is to ip 71.19.249.195 (eSecureData.com). Do you use third party servers, Virtual Private Servers, or is this a co-location? It appears that if SSH tunneling is used, your only option is to be routed through ip 71.19.249.195. Is this correct? Since the configuration files list ip addresses and not url's, I guess your service is running on third party eSecureData.com servers. When my SSH data packets arrive at eSecureData.com and are decrypted, I would think that the OpenVPN encrypted data would be forwarded to an AirVPN server, however it seems that my OpenVPN data is decrypted at eSecureData.com also, along with the SSH encryption (route ---> 71.19.249.195 255.255.255.255 net_gateway in the .opnv file.). I imagine this makes sense as stripping the SSH encryption and then forwarding the OpenVPN encrypted data would defeat the purpose of the SSH encryption in the first place. So my bottom line question is how much can I trust eSecureData.com, including their logging policy? I tried to install the AirVPN GUI .deb (Eddie I believe) on LinuxMint 17: Kernel: 3.19.0-32-generic x86_64 (64 bit gcc: 4.8.2) Desktop: Cinnamon 2.8.8 (Gtk 3.10.8~8+qiana) Distro: Linux Mint 17.3 Rosa and the install fails halfway through. I can not find any info. about the abend in my logs. I do not have Mono installed. Is that my issue? All of this is beyond my pay grade, but I'm having fun. Best Regards.

For asia servers you have only 4 hong kong and 1 singapore. In asia and europe day time singapore has high load each day, can we get another singapore server or server in japan or new place in asia? Thank you

Can not connect to a Large number of OVH domains and would like to get this Resolved ASAP Seems like being they are doing some of Air's Hosting, This is kind of odd??? Please Advice As seen checking routes, although it seems ovh.nl works as of right now... https://airvpn.org/routes/?q=ovh.com

Hello, as many of you know some users of AirVPN that actually value geolocation accuracy on web based services such as google such as my self have noted MANY times that services such as Google do not detect the proper country of the VPN servers we use. I would like to request that a chart of each and every server be made that lists the accuracy of geolocation on both Google.com and Ipleak.net. I consistently find myself searching server after server for one that is both fast and accurate. I would like it noted that most AirVPN users could care less about this and support even less so; all i ask is that it be made easier for the minority to access accurate servers without trial and error.

Hi, it seems Eddie will re-set to a different server every 20 or 30 minutes for me today. Am I the only one experiencing this? Thanks.

It would be useful, I think, to have more servers in countries that don't have very close military/intelligence relations with the "Five Eyes" countries and/or NATO. It seems likely that VPN traffic in such countries is targeted for surveillance, and that data is shared. At present, I think the only non-aligned territory in which AirVPN operates a server is Hong Kong. (Sweden, Switzerland, and Singapore all have close intelligence ties with the U.S. and/or NATO.) I would very much like to see servers made available in countries such as Finland, Russia (which has granted asylum to Edward Snowden), Serbia, Brazil, Ecuador (which has granted asylum to Julian Assange), Bolivia, and South Africa.

Hi everyone, I'm wondering, if I tweak my SNR settings on my Asus DSL-AC68U, is this likely to cause any of the AirVPN servers to possibly slow down? I have tweaked my SNR settings and am getting around a 25 percent speed increase when I'm not using AirVPN, but it's possibly effecting both the speed and throughput when using AirVPN, although I'm still running further tests to accurately determine this. Any input from any of you out there would be greatly appreciated.

I've tried to connect to a bunch of US servers today and they all fail while trying to add the route info, but I can connect to any Canadian server. I've changed my protocol settings but nothing changes.

Hi Air, I just saw that all the Dutch Servers are out.. Can you tell me what wrong? Thanks in Advance!

Hi there, sorry if this has been posted before but I did search the forum and look at the OpenVPN manual and found nothing of use. Basically I set up AirVPN to run automatically on startup through the 'services' method, so I no longer use the AirVPN client - something I learned on here. What's the easiest way to switch between AirVPN servers without using the client? I've added both config files to the OpenVPN folder, but whenever I try to switch it comes up with 'AUTH FAILED' Thanks

Hi. I recently can't get port forwarding working for german servers. See screenshots below for aquilae, velorum and tauri. It works however on other servers. I tried it succefully on herculis, pavonis, nashira and cygni. Attached working screenshot for nashira. Btw: thanks for the great service so far. This is the first time ever that I had any problems since I use your services. Two thumbs up. Thanks.