Staff

Hello! AirVPN Suite 2.0.0 RC 2 is now out and the error you found has been addressed. Can you please test again and report back at your convenience? Kind regards

Hello! We're very glad to inform you that Hummingbird 2.0.0 Release Candidate 2 is now available for macOS, both for Intel and M1/M2/M3 based systems. The links to the latest RC 2 and the main changes have been updated in the first message of this thread. This version does not differ from RC 1: RC 2 is out just for cross platform versioning consistency. Kind regards

Hello! We're very glad to inform you that AirVPN Suite 2.0.0 Release Candidate 2 for Linux is now available. The original post is updated to show the new download URLs. The important improvements over RC 1 are: Cuckoo's design flaw has been fixed. Now cuckoo can be run when no graphic environment is installed added check and warning to clearly inform the user when firewalld is configured to be the exclusive owner of its tables / chains / rules in case VPN is busy in a pending process (such as reconnecting) stop_connection command is not performed by Bluetit, thus avoiding potential problems a few changes to greatly improve network management during sessions based on WireGuard libxml2 is now statically linked. This pondered decision was driven by various problems caused by a few Linux distributions inconsistencies with established practices and standards linked against the new OpenVPN3-AirVPN 3.12 library Special note for firewalld users Please read here, it's very important: https://airvpn.org/forums/topic/70164-linux-network-lock-and-firewalld/ Please note that compatibility with Debian 10 and its derivatives, that reached end of long term support and end of life on June 2024, is lost even for the legacy version, mainly because the Suite is now C++20 compliant. The legacy version remains suitable for Debian 11 and its derivatives. Kind regards

Solved. More details: https://airvpn.org/forums/topic/70745-eddie-cant-connect-to-any-server/?do=findComment&comment=249545 Kind regards

@arcanapluvia Hello! The AirVPN Suite offers complete integration with the AirVPN infrastructure, a client/daemon architecture, connections via OpenVPN3-AirVPN and WireGuard, Network Lock compatible with any currently available Linux firewall, per app traffic splitting, synchronous and asynchronous modes, and several other features that you don't have with the native OpenVPN and WireGuard clients. As far as we can evaluate from the feedback the most required features are the infrastructure integration, the Network Lock and the traffic splitting on an application basis, all available in a very light daemon with minimal RAM footprint. Please note that only the Suite 2.0.0 offers all of the above, and it is currently at Release Candidate stage: https://airvpn.org/forums/topic/66706-linux-airvpn-suite-200-preview-available/ Apart from the regular user, for the developer Bluetit exposes a D-Bus interface which can be used by client applications in order to control the daemon (thorough developer's manual included). So it is also instrumental to develop clients or have a deep look at how the infrastructure works. Normally you should be up and running in a couple of minutes. If you still experience issues with 2.0.0 version after you have read the user's manual please do not hesitate to open a ticket. Remember to declare your distribution name and version and if possible include a Bluetit log (for example if you are in a systemd based system you can extract it through journalctl). Kind regards

@jhg23 Hello! A plausible explanation is that the browser downloaded the whole page and not the actual profile. Please try with another browser or use the QR code with the aid of a computer. If a different browser solves the issue, can you please tell us which browser caused it? Kind regards

Hello! It's all pre-defined by GoDaddy and nothing can be configured on our side, unfortunately. We will query GoDaddy and warn them about the issue. We own and control authoritative DNS for almost all of our domain names but not for airvpn.org. to add redundancy. Kind regards

Hello! Already explained in the previous post: enable Network Lock to allow connections to AirVPN infrastructure. Kind regards

Hello! Thank you for the feedback! That's our contribution to cover the expenses. Just check the price for each 10 Gbit/s full duplex unmetered dedicated line for 1 year to get an idea of expenses for the network traffic, then also consider the depreciation of 20 servers and their maintenance (hardware replacements, manpower maintenance hours...) over the years. It's not like managing a VPS with a few TB per month and a few Mbit/s shared line, and we're talking about exit nodes. Kind regards

Hello! If the private tracker IP address ended inside some geo-routing for whatever reason (accessibility, or because it is inside some address block that necessitates geo-routing) this behavior would get an explanation. Please disable geo-routing on your AirVPN account DNS panel by switching "AirVPN anti-geolocation system" combo box to "Not active", start a new connection and verify whether the problem disappears or not. Kind regards

@discov Hello! We removed the files attached to your message because they contained your private key. You should proceed to renew it immediately from your AirVPN account "Devices" panel. After that, in order to generate a configuration working with tls-auth, on the Configuration Generator simply select entry-IP address 1 after you have turned on the "Advanced" switch and you have selected "2.4" on the "Ovpn profile" combo box. Kind regards

Hello! The Suite distribution concept avoids any specific package manager for their excessive proliferation. Most of these package managers are incompatible with each other. We count nowadays 18 package managers on 800+ different distributions. Development team is committed to offering exclusively tarballs and an installation script written in sh to ensure compatibility with a wide range of distributions. Kind regards

@discov Hello! Thank you very much. OpenVPN 2.4 is the oldest supported version but you can try to use 2.4 profiles and a connection to entry-IP address 1 to avoid tls-crypt which is not supported by 2.3.x but it is mandatory on entry-IP addresses 3 and 4. Entry-IP addresses 1 and 2 still support tls-auth, supported by OpenVPN 2.3 as well. Also consider that OpenVPN 2.3.7 is affected by many bugs which can potentially interfere with the connection. Please try to upgrade, if possible, to OpenVPN 2.3.17, the latest release of 2.3 branch: https://community.openvpn.net/Changelogs/ChangesInOpenVPN23 If it is not possible to upgrade and you see from the log that the failure is caused by something related to IPv6, consider to disable IPv6 and refuse the IPv6 related push; you have this option on the Configuration Generator, or you can simply delete the following directives from the configuration file: push-peer-info setenv IPV6=yes Kind regards

Hello, addition, FTP servers need special configuration care due to data port allocation: https://airvpn.org/forums/topic/1700-ftp-server-and-client-on-air-vpn/?do=findComment&comment=1702 Kind regards

Hello! Please follow this preliminary checklist first and then report back:Kind regards

Hello! Today we're starting AirVPN 15th Birthday celebrations with big discounts on longer term plans. From a two servers service located in a single country providing a handful of Mbit/s, the baby has grown up to a wide infrastructure in 23 countries on four continents! AirVPN is now one of the few major consumer VPNs that is still independent. In other words, it is not owned by large corporations with diverse interests that interfere through editorial publications or conflict with privacy protection. Since our 14th birthday celebration, our customer base has grown impressively, and we would like to thank all the old and new customers who chose or confirmed AirVPN. AirVPN has focused on comprehensive enhancements, including: line and server expansion to accommodate the outstanding customer growth. The infrastructure can now deliver up to 970,000 Mbit/s. Compared to the 694,000 Mbit/s available in May 2024, this is a 39.7% increase in a single year yet another thorough rewrite of remote inbound port forwarding logic to offer greater convenience and true scalability. The new implementation was designed to meet the growing demand for remote inbound port forwarding the unlimited traffic quota for every and each customer subscription plan has never been modified On the software side: all AirVPN applications and libraries are free and open source software released under GPLv3 new, greatly improved Eddie Desktop and Eddie Android editions Eddie Android edition implements a new community request: an opt-in GPS spoofing feature integrated with the infrastructure in order to provide coordinates consistent with the location of the VPN server the device is connected to Eddie Desktop edition new version included several bug fixes and the new CLI edition is built on .NET7. Thus, it no longer needs Mono (Linux, macOS) and is built without Xamarin (macOS) the development of traffic splitting features on an application basis, already available in AirVPN Eddie Android and Android TV edition, and implemented on the AirVPN Suite for Linux last year, has been improved together with the new Suite features during the year long internal and community tests the OpenVPN3-AirVPN library is actively maintained as usual. If you're already our customer and you wish to extend your stay, any additional subscription will be added to your existing subscriptions and you won't lose any days. Check the promotional prices here: https://airvpn.org/buy Promotion will end on June the 12th, 2025 (UTC). Kind regards and datalove AirVPN Staff 

Hello! A possible explanation: some docker instances such as GlueTun offer an AirVPN integration and ignore parts of the OpenVPN or WireGuard profile. Please check whether this thread applies to your case: https://airvpn.org/forums/topic/67862-random-connections-to-different-cities-with-a-specific-city-vpn/?do=findComment&comment=245613 Kind regards

Hello! The SSH connection to port 22 fails. Have you tested different connection modes (WireGuard, OpenVPN over TCP but without SSH and so on)? Furthermore, we see you have a Radmin interface. Please make sure that no Radmin related software (VPN) or service (remote desktop via VPN or not) is running while you run AirVPN software to avoid likely conflicts. If in doubt check with the Task Manager and disconnect the interface itself. Kind regards

Hello! You said that the services had to be reached while the system is behind the VPN through an FQDN, and port 80 can not be forwarded. In such a scenario the failure is expected and due. So you needed to bypass the VPN. We assumed the contrary, i.e. that you wanted your services (torrent etc.) "protected" by the VPN, hence the misunderstanding. All good then! Kind regards

Hello! The route checker tries ports 80 and 443 so the failure is due and expected. Please make sure that your domain name resolves into the correct IP address and that you point to the correct port(s). Please note that we can reach your listening program on the proper port (the only port you have remotely forwarded on your AirVPN account port panel) but only over IPv6, and not over IPv4. Maybe the torrent client "listens" only to v6. Kind regards

Hello! Thanks for the report. This (the switch Enable/Disable/Enable) should not be necessary, so the problem was unexpected and deserves an investigation, thank you again. Kind regards

Hello! After the weekend intervention it is up again. The problem was that some IP address(es) was/were null routed on the datacenter. They both suffer of severe networking problems (destinations unreachable intermittently). We are waiting for datacenter assistance. It could be an attack, although not a flood. Kind regards

@Bohdan Kushnirchuk Hello! How to solve: To grant Terminal full disk access (except some specific critical directories) on macOS, follow these steps: Open System Settings (or System Preferences): On macOS Ventura and later, click the Apple menu at the top-left of your screen, then choose System Settings. On macOS Monterey or earlier, choose System Preferences. Go to Privacy & Security: In System Settings (Ventura and later), select Privacy & Security in the left-hand menu. In System Preferences (Monterey and earlier), click Security & Privacy, then go to the Privacy tab. Select Full Disk Access: In the Privacy & Security or Security & Privacy tab, scroll down and click Full Disk Access in the left menu. Unlock Settings: At the bottom-left of the window, you might need to click the lock icon and enter your admin password to make changes. Add Terminal: Once the lock is open, click the + button beneath the list of apps with Full Disk Access. In the file chooser window that pops up, go to Applications > Utilities, and select Terminal. Click Open to add it to the list. Restart Terminal: Close the Terminal app if it’s open, then reopen it to apply the changes. 2. Open the terminal and change ownership of the relevant files: sudo chown root /Applications/Eddie.app/Contents/MacOS/* Kind regards

Hello! For the readers' comfort, this problem is resolved. The problem was caused by qBittorrent's settings. Speed limit that was set to 10 Kib/s. Kind regards

Hello! It seems to be more of a problem on your side or anyway external to our infrastructure because the servers in New York City always provide the same amount of bandwidth ranging from 4 to 10 Gbit/s each. No change is noticeable in the last 24 hours. However Sadalmelik started operating (publicly) 36 hours ago so we don't have historic data, but it is currently delivering 7.4 Gbit/s that look normal. Please check the older servers traffic graphs by week, month or year on the real time servers monitor to confirm. Kind regards