Staff

tommy83 wrote:

SOLVED (currently under test).

Again me writing... hope to not bother anyone, but I think that updating this thread

can, and will, definitely be useful for someone.

I upgraded my router DD-WRT firmware to "v24-sp2 SVN revision 16454" and now

everything seems to be functioning well. Plus, settings are correctly saved into flash.

Cheers to everyone

Hello!

Of course it is very useful. Thank you again!

Kind regards

AirVPN admins

tommy83 wrote:

UPDATE: I MANAGED TO SUCCEED!!!

It seems that enabling STP option does the magic.

Hope that this info will be useful for other users.

Hello and thank you very much!

Kind regards

AirVPN admins

Hello!

Those who have received repeatedly free coupons (2-3 times in a row) will have to wait a little more. Please be patient, and don't forget to catch the codes from Twitter.

Important: if you're an activist in a freedom of expression hostile regime, you can jump at once queues.

Kind regards

AirVPN admins

Hello!

Those who have received repeatedly free coupons (2-3 times in a row) will have to wait a little more. Please be patient, and don't forget to catch the codes from Twitter.

Important: if you're an activist in a freedom of expression hostile regime, you can jump at once queues.

Kind regards

AirVPN admins

sr71pyr0 wrote:

Please help though, I paid for a full year service and this is all worthless to me if I cant get it working.

Hello!

Airvpn client has been tested under various version of Windows 7 and the errors you encountered have never been detected. We are going to look into the issue.

However, in the meantime, please consider that airvpn client is NOT necessary to connect to the VPN. Please connect directly with OpenVPN client (see "Member"-->"Access without our client").

Kind regards

AirVPN admins

sr71pyr0 wrote:

I have a question regarding this as I also have a router capable of supporting OpenVPN. If the connection is between the router and your servers, I understand that OpenVPN will not need installed on the client machines, however what about airvpn.exe. Will it still need to be run from a client machine or is this all preconfigured by the config files you mentioned. Also, I do notice network slowness from using this (to be expected) and was wondering if it is easy to turn on/off when needed or to switch servers for various reasons?

Hello!

You understand correctly and in that case there is no need to use airvpn.exe in the nodes behind the router since we provide everything the OpenVPN client needs (be it in a router or in any os): certificate, key and configuration files.

It is very easy to switch between various configurations, since you can generate as many of them as you wish and rename them according to your needs, so that you can jump from one server/port to another easily and quickly.

Network efficiency and load balance for the nodes behind your router will depend uniquely on your router itself. Our VPN server will see and serve just one node, with the bandwidth guaranteed for a single account.

Kind regards

AirVPN admins

Hello!

Those who have received repeatedly free coupons (2-3 times in a row) will have to wait a little more. Please be patient, and don't forget to catch the codes from Twitter.

Important: if you're an activist in a freedom of expression hostile regime, you can jump at once queues.

Kind regards

AirVPN admins

Neo619 wrote:

Holland and U.S.A. nodes are very slow at this time, I browse to 20kb / s while with the German node normally go

Hello!

Perhaps your ISP has a better peering with Germany than USA or Netherlands? There's a lot of bw free both on Altair and Sigma. That said, do not hesitate to use Polaris, of course, if it can give better performance to you; decentralization has also this nice side effect.

Kind regards

AirVPN admins

tommy83 wrote:

First I must say thank you very much for quick replying and for your help. :cheer:

So, in this scenario there's no need to install Openvpn on every client, need I?

I presume that all vpn traffic is between my router and your servers, my home LAN acts normally, right?

Thanks again

Hello!

Yes, correct. You don't need to install OpenVPN client on every node. With this configuration, remember that the connection between the router and your home nodes will not be encrypted by OpenVPN, of course (this is relevant only if you use the router with WiFi and no or low encryption - force WPA2).

Kind regards

AirVPN admins

tommy83 wrote:

Hi to everyone. Wishing to apply as a premium user, I wonder if it's possible to configure a router (i.e. a DD-WRT one with OpenVPN support) to support Airvpn on 2 or more Linux and/or Windows devices.

Is there any tutorial/example to do so?

Thank you very much.

Hello!

Yes, it is possible. From us you need configuration, certificate and key files. You can download them all through our generator, when you're premium member ("Member"-->"Access without our client").

After that, a good reference guide is here (check your DD-WRT version, though):

http://www.dd-wrt.com/wiki/index.php/VPN_%28the_easy_way%29_v24%2B

Kind regards

AirVPN admins

seven_101 wrote:

Trying to connect using the Air VPN client v0.8.

I start the client in Administrator mode and everything seem to work as it should.

I login using "Member Access" with my login and password.

Once I'm loged in i dont see any servers to connect to.

And the OpenVPN config map is empty.

It worked fine until I upgraded the client to v0.8

What can be wrong?

Hello!

Could you please make sure you have activated the account you are using for the access? Also, could you please try to connect with the OpenVPN client and send us the complete logs?

Thank you.

Kind regards

AirVPN admins

Hello!

In our search for safe payment methods we have found something which promises to meet both our expectations and privacy requirements, BitCoin. www.bitcoin.org

We wish to experiment with it. We have just prepared a limited amount of 3-months activations reserved to BitCoin payments. Those who don\'t want to make a transaction with PayPal or AlertPay can have 3 months premium membership for 26 BitCoins.

If there is interest and if everything works swiftly on our side (there are no risks for the customers in this phase anyway) we will consider to put BitCoin as another payment method by default.

Do not hesitate to contact us in private for all the details (menu \"Support\"-->\"Contact us\").

Kind regards

AirVPN admins

tommy83 wrote:

Perhaps I'm not on topic, but I think that my question regarding privacy, too.

When one pays for a Premium account by Paypal, aren't his personal data trasmitted?

So in theory there is possible to trace people by Paypal transactions... or am I wrong?

Hoping to be wrong, of course :laugh:

Hello!

You are definately on-topic. Thank you for pointing out this important issue.

We keep account data and payment data strictly separated and unrelated. However, an (international) court order may force PayPal or AlertPay to reveal transactions and with a deep investigation a correlation is, although difficult, theoretically not impossible. Such orders are issued for serious crimes. We don't want, obviously, aid such crimes.

In particular, referring to our Terms of Service, any violation of the European Convention on Human Rights is strictly forbidden and we will cooperate with competent authorities in case of such violations, should we become aware of them as a consequence of competent authorities warning - significant examples are human trafficking and child abuse material dissemination.

That said, we must however keep in mind some grim considerations, according to which big corporations or repressive governments may bring on legal or illegal actions in order to suffucate freedom of expression and the right to access and disseminate knowledge, culture and information. Although such actions may hardly win after a fair and due process, they could cause consequences out of the control of any proper judicial overview (just imagine, for example, retaliations of repressive regimes or organized crime against a blogger or against any source of information whose identity is disclosed).

One of the aims of our service is to protect our customers and more in general the citizens of the world from those threats.

Therefore, we have been studying various systems. Unfortunately the forms of payments that we have been evaluating have unacceptable conditions for us.

Now, we have found something which promises to meet both our expectations and privacy requirements, BitCoin. http://www.bitcoin.org

We wish to experiment with it. We have just prepared a limited amount of 3-months activations reserved to BitCoin payments. Those who don't want to make a transaction with PayPal or AlertPay can have 3 months premium membership for 26 BitCoins.

If there is interest and if everything works swiftly on our side (there are no risks for the customers in this phase anyway) we will consider to put BitCoin as another payment method by default.

Do not hesitate to contact us in private for all the details (menu "Support"-->"Contact us").

Kind regards

AirVPN admins

Hello!

Sigma, the USA node, is now online. Problems have been fixed. If you find any malfunctioning, please do not hesitate to open a ticket.

Kind regards

AirVPN admins

EzioAuditore wrote:

Thanks for your reply sir/madam.

Here's what i followed-

1. Followed the instructions to activate trial period.

2. Downloaded the configuration files and pasted them to /etc/openvpn.

3. CD'ed to the openvpn directory and issued sudo openvpn --config air.ovpn.

4. Tried with firewall disabled also but no joy.

Am i doing something wrong or maybe missing something?

Hello!

The steps you have followed are correct. However, we have just performed a deep check of your account and everything is fine. The system authorizes you to connect to any server.

Make sure that user.key has been copied properly from air.zip and pasted into the correct directory.

Finally, there is a slight chance that the UDP protocol is causing problems: UDP packets not arriving from client to server or vice versa. This may be caused by low quality connection, router not forwarding properly UDP packets or your ISP capping/throttling UDP ports (several providers from Italy, China, Egypt and many more do that). We don't know if you're using UDP; if it's the case, try to switch to proto TCP.

If that does not solve the issue, please do not hesitate to open a ticket.

Kind regards

AirVPN admins

Hello!

It looks like you did not activate your account, so you have no authorization to connect to that server and the TLS handshaking fails. Which key are you using? How did you generate it?

If you activated your account, then either you did not copy properly your key, or something is blocking the handshaking (check your connectivity, including the firewall). There is no difference with the previous connection method and as before you must have downloaded valid key and certificate.

Do not hesitate to open a ticket if you can't solve the problem.

Kind regards

AirVPN admins

@ephraim25

Hello! Please, do not hesitate to contact us in private. Also, please note that the services you mentioned (sorry, wiped out - no ads allowed here) do not meet our features and are below any reasonable standard of security.

Kind regards

AirVPN admins

nirmal.singhania2009 wrote:

hello admin

i want to ask that currently my free premium trial is in progress .can i request for new free premium promo code now

and what is the validity period of promo codes. because one of my code that i was unable to use is not working now

Hello!

Sorry, you can have only 1 promotional activation at a time. No accumulation of coupons is allowed, unused coupons are deleted or re-assigned, and requests for trial coupons when you're already under a free test period will be ignored. Using multiple trial coupons on the same account will trigger the anti-scam system.

Kind regards

AirVPN admins

As you may have seen, Sigma, our USA node, is currently offline. We have been forced to put it offline for repeated, intermittent malfunctioning.

We are working with the aid of the fast and full support of our american provider to detect and solve the problem as soon as possible.

Thank you for your patience.

EDIT 31-Mar-11

Sigma is now online. Problems have been fixed. If you find any malfunctioning, please do not hesitate to open a ticket.

Kind regards

AirVPN admins

sandeep88822 wrote:

thanks admin

b/w there should be a option to pm admin rather then asking everytime in support forum.

hope personal message option will be added.

Hello!

This option is already in place ("Contact us"). Please note that coupon requests in the forum might not be taken into consideration.

Kind regards

AirVPN admins

nikhil1994 wrote:

still not received the code.there should be an automatic system to send codes because it becomes very annoying to again and again ask for codes.

Hello!

If it is too annoying you can jump the queue by subscribing to a premium membership. Also, you can find trial codes on Twitter, follow us there.

Kind regards

AirVPN admins

Hello!

The free access program aimed to promote our premium service, thwart censorship and aid activists in hostile regimes is working.

The program is giving free access to all premium servers, with limitations to prevent impact on premium members, while blocking scammers. Please remember that bandwidth priority goes to the premium members: without them our project would be unsustainable.

Activists and people in countries which actively censor the Internet shuld either contact us in private or refer to the Telecomix Crypto Munitions Bureau via a secured connection (use TOR and https and a safe e-mail address). Telecomix agents can be contacted almost 24h/24 and offer a variety of free solutions to enhance privacy and anonymity and bypass censorship. They also may help you set up I2P connections and more!

IRC: irc.telecomix.org, port 9999 (SSL/TLS) or 6667 (warning, no encryption on port 6667); if you can't use an IRC client, access here: https://chat.telecomix.org

Channel #telekompaketet. Ask there, they also have lulcatz and cakes. You can access IRC via I2P too.

People who want to have a trial period to premium servers are welcome to contact us in private (menu "Support"-->"Contact us").

Furthermore, follow us on Twitter, to get news, offers for free access and discounts.

https://twitter.com/airvpn

Repeated requests for renewals of the free period will be evaluated on a case by case basis, while uninterrupted service is granted for activists.

Kind regards

AirVPN admins

Hello!

If the service meets your expectations and requirements, as we hope, either you decide to subscribe to the premium service, or you re-apply for free service. Please note that if you're an activist in a freedom of expression hostile country, you can jump queues for the free service right away.

Kind regards

AirVPN admins

nagy00 wrote:

i want 2 ask the admin can i use a free service after the preimum trial or what ?? and how to use it free after the 4 days trial

Hello!

If the service meets your expectations and requirements, as we hope, either you decide to subscribe to the premium service, or you re-apply for free service. Please note that if you're an activist in a freedom of expression hostile country, you can jump queues for the free service right away.

Kind regards

AirVPN admins

nirmal.singhania2009 wrote:

my isp blocked tcp port and many websites .am i under a freedom of expression hostile regime.

how to contact telecomix

Hello!

If your ISP follows this behaviour under government orders, the answer is yes. To contact Telecomix please read the following post:

'>https://airvpn.org/index.php?option=com_kunena&Itemid=55&func=view&catid=3&id=459#459>

However, if your ISP blocked all TCP ports, you could not have an Internet access, so there\'s something strange in your description.

Kind regards

AirVPN admins