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Hello! Which Windows version? Kind regards

Hello! The connection appears to be fully successful. Check your DNS and whether you can ping/reach IP addresses, because it could be just a DNS issue. The VPN DNS server private IP address is 10.4.0.1, reachable from any VPN server regardless of the connection port and protocol. Kind regards

Hello! The solution can't come from our side. RAI works from our servers so it must be something in iOS. We'll try to investigate. What do you run to stream RAI? Is it a program which might communicate your location to RAI servers? Kind regards

Hello! We're very glad to inform you that a new 1 Gbit/s server located in Canada is available: Thabit. The AirVPN client will show automatically the new server, while if you use the OpenVPN client you can generate all the files to access it through our configuration/certificates/key generator (menu "Client Area"->"Config generator"). The server accepts connections on ports 53, 80, 443, 2018 UDP and TCP. Just like every other Air server, Thabit supports OpenVPN over SSL and OpenVPN over SSH. As usual no traffic limits, no logs, no discrimination on protocols and hardened security against various attacks with separate entry and exit-IP addresses. Do not hesitate to contact us for any information or issue. Kind regards and datalove AirVPN Team

Hello! From the first shell, cd to the directory where you have the .sh file and issue the command ./nameofthefile.sh After that, open another shell as root, cd to the directory where you have the .ovpn file pertaining to OpenVPN over SSH and type the command: openvpn "name of the .ovpn file" Try to use OpenVPN over SSH only when absolutely unavoidable (for example in China and Iran). Kind regards

Hi! You need to query VPN DNS server, IP address: 10.4.0.1. Kind regards

Hello! We're glad to inform you that Hulu is working now from all the Air VPN servers. Fingers crossed. Remember: you must use VPN DNS only in order to access Hulu, even from USA servers. Kind regards

Install from Google Play Store OpenVPN Connect, the official OpenVPN client for Android developed by OpenVPN Technologies, Inc. Launch your internet browser. NOTE: don't use the default Android browser because it has an unresolved bug. Chrome and Opera have been tested by us and work. Log in the AirVPN website and create the configuration files from our Config Generator. Choose Linux as platform (only direct TCP and UDP connections are supported) and finally click then "Generate" button to download it. Downloaded .ovpn files may be imported directly into the application but the behavior depends on many factors (employed browser, files manager, Android version, etc). For simplicity's sake, we assume in this guide that you saved .ovpn generated files under the Download's directory in the Android filesystem. Launch OpenVPN Connect and click on the top right menu button: Click on the "Import" button: Click on "Import Profile from SD card": Browse your *.ovpn files: Select your configuration of choice: Confirm the import by clicking the "Select" button: Click on the "Connect" button to connect: Confirm Android security prompt dialog: Wait for the connection's bootstrap process: The VPN tunnel is now established: When you need to disconnect from the VPN click on the "Disconnect" button:

Install OpenVPN for Android. Hosted on GitHub: https://github.com/schwabe/ics-openvpnNote: if you don't have access to Google Play Store, you can download "OpenVPN for Android" apk here: https://airvpn.org/repository/ics-openvpn-latest-stable.apkLaunch your internet browser.NOTE: don't use the default Android browser because it has an unresolved bug. Chrome and Opera have been tested by us and work. Connect to AirVPN website, login and create the configuration files from our Config Generator.Choose Linux as platform (only direct TCP and UDP connections are supported) and finally click the "Generate" button to download it. Downloaded .ovpn files may be imported directly into the application but the behavior depends on many factors (employed browser, files manager, Android version, etc).For simplicity's sake, we assume in this guide that you saved .ovpn generated files under the Download directory in the Android filesystem. Open OpenVPN for Android and tap the top right "Import" button: Click on the import button of the prompt dialog: Browse to *.ovpn files: Select your configuration of choice: Confim the import with the top right button: Click on the imported profile to connect: Confirm the Android's security prompt dialog: Wait for the bootstrap sequence: The VPN tunnel is now established: When you need to disconnect from the VPN click on the "Disconnect" button from the app's notification: Confirm the prompt dialog:

Hello! It is an OpenVPN bug (see also the message just above your one in this very same thread). The bug is still unresolved https://community.openvpn.net/openvpn/ticket/328 OpenVPN gives up instead of retrying and this causes the problem you experience which is triggered by high latency proxy. An allegedly working patch has been published (it's linked in a comment published in the page in its turn linked above) but it has not been inserted in OpenVPN code. Maybe we might try to re-compile OpenVPN with this patch, we're not sure, we'll be thinking about it. Kind regards

Hello! https://airvpn.org/topic/11458-sky-italia-it has been put in micro-routing. It should cover sky.it, sky-homepack.it, tiamomyskyhd.com, skygo.it and others. We can't test at this very moment because they require a subscription, feel free to try your SkyGo and report back. Kind regards It seems to work, altough i'm not sure that the quality of the streaming is the same as before, can you explain if this "micro-routing" affects perfoncences in bandwidth? My subscription is about to end and i'd like to prolong it, just... what if this micro-routing service doesn't satisfy me? would i always get a refound on the "italian server issue" basis? Hello! Yes, we assure a full refund on this basis of the remaining subscription period, in addition to (of course) the general right to refunds according to the Terms of Service. Micro-routing CAN potentially affect performance because it adds a hop, but in general it should be faster (if you're not in Italy) than connecting to an Italian server, because the peering between different datacenters and the absence of bandwidth management policies in the datacenters is often better than your ISP italian datacenter peering. This is just a statistical consideration, though, and it's of course likely to be not valid if you are in Italy. As a side note, we have noticed that some Italy TV streaming services appear to be slower on Saturday and Sunday (from Italy, without VPN, tested just from two ISPs). Difficult to determine an exact cause, maybe (just maybe) this is due to Italian general network infrastructure congestion during peak times (infrastructure in Italy has major problems if compared to infrastructure in many other EU countries). EDIT: for streaming contents, make sure that you connect in UDP mode, so that all the other protocols will be wrapped in UDP. TCP is not good for that due to some technical reasons. Kind regards

Hello! For clarity, we recommend that you tick "Advanced Mode" in Configuration Generator and then you tick "Separate certs/keys from .ovpn file". user.crt is the client certificate ca.crt is the CA certificate ta.key is the TLS Auth key user.key is the client key Moreover: change "NAT" to "Enabled" (VERY important) and "Bridge TAP" to "Disabled". Check your iptables rules and make sure that the tun interface name is correct (verify it with command "ifconfig"). On some builds it's tun0, on other ones tun1 by default. Kind regards

Hello, please try again now. Kind regards

Hello! "LZO Compression" must be set to "Yes" "Static key" must be empty. "TLS Auth" key is missing (paste there ta.key) After the above modifications, change "TLS Cipher": try with "None" and if it fails try with "TLS-DHE-RSA-WITH-AES-128-CBC-SHA" (both are wrong but for some reason most DD-WRT builds will work with one of the two settings). Kind regards

Hello! Actually, we did not find a solution to run AirVPN (in general any OpenVPN connection) with ChromeOS. EDIT: IMPORTANT UPDATE https://airvpn.org/topic/9785-using-service-via-chromebook/?do=findComment&comment=20105 As far as we understand, the UI doesn't allow tls-auth, so it's impossible to configure OpenVPN through the UI. It also requires certificates conversion and a manual conversion of the .ovpn file in another custom format (!). Another attempt could be tried from a terminal: - Generate AirVPN config with Config Generator. - Open crosh with Ctrl+Alt+T. - Type 'shell'. From here, you can access the preinstalled openvpn: (password is 'facepunch' in Hexxen ChromeOS build that we run under VirtualBox) - cd /home/user//Downloads - sudo openvpn AirVPN_Europe_UDP-443.ovpn - but it fails because of an issue about the TUN driver: We have not yet found a solution. There are dozens of issues reports about ChromeOS and OpenVPN out there. We wrote this topic as an experience, in case someone wants to investigate and share a solution. Kind regards

Hello! We have planned to work on mediaset. Please feel free to warn us about other services (such as the cited cielotv) you would like to have accessible from out of Italy servers. Kind regards Hello! We're glad to inform you that http://www.video.mediaset.it has been put under micro-routing, it has been tested and it works. The micro-routing should cover also Mediaset Premium, Premium Play, Infinity and related sites (for example "Grande Fratello"). Kind regards

Hello! https://airvpn.org/topic/11458-sky-italia-it has been put in micro-routing. It should cover sky.it, sky-homepack.it, tiamomyskyhd.com, skygo.it and others. We can't test at this very moment because they require a subscription, feel free to try your SkyGo and report back. Kind regards

Website: http://www.mediaset.it/, www.infinitytv.it and many other. Mediaset, an Italian TV Broadcasting Status: OK Routing: All servers to IT route.

Hello! We're glad to inform you that Cielo TV support has been added: https://airvpn.org/topic/11453-cielo-it Other websites are still under investigation: Mediaset, Infinity, some RAI channels. Kind regards

Hello! We're glad to inform you that micro-routing has been implemented: https://airvpn.org/topic/11455-omegle Kind regards

Hello! We confirm that none of our current routing servers works with http://www.smh.com.au http://media.smh.com.au/ seems available without needing any routing. As reported by ZPKZ, from Dorsum (as an example) http://media.smh.com.au works, but http://www.smh.com.au does not. Nothing can be done yet, without a routing server in Australia. Kind regards

Hello! It works from Dorsum. https://airvpn.org/routes/?q=www.modelmayhem.com It doesn't seem a problem of geolocation restrictions, simply try another server. Kind regards

Hello! Deezer micro-routing added: https://airvpn.org/topic/11451-deezer Kind regards

http://www.omegle.com Website: http://www.omegle.com Omegle is a free online chat website that allows users to communicate with strangers without registering. The service randomly pairs users in one-on-one chat sessions where they chat anonymously using the handles "You" and "Stranger". Status: OK Routing: All server to an non-public route.

http://www.cielotv.it/ Website: http://www.cielotv.it/ Cielo (Sky in English) is an Italian television channel broadcast by 21st Century Fox aimed to a young audiences,[1] and available on digital terrestrial and satellite television through Sky Italia. Status: OK Routing: All server to IT route.