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  1. 38 points
    Staff

    ANSWERED OpenVPN Certificate has expired

    Hello! The problem affects those users who run Eddie Desktop edition with OpenVPN and never logged out for more than a year, or use OpenVPN clients with configuration files generated before 2021. Since Eddie Desktop edition re-downloads certificates and keys only when the operator logs in, locally some certificates have expired because we extend their expiration date automatically at least one year in advance (three years normally). Please try the following procedure to quickly resolve the problem: run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
  2. 10 points
    Hello! Some customers have contacted the support team asking for a comment on the port shadow attack described in CVE-2021-3773 and brought into the spotlight for the umpteenth time during the Privacy Enhancing Technologies Symposium 2024: https://citizenlab.ca/2024/07/vulnerabilities-in-vpns-paper-presented-at-the-privacy-enhancing-technologies-symposium-2024/ To explain why, unlike many other VPN services, AirVPN is not vulnerable to various attacks under the generic port shadow umbrella, please download the new paper and read below while watching table 2 on page 121: in our infrastructure public entry-IP addresses and public exit-IP addresses are not the same (M6). This is an absolute protection against ATIP, connection inference, and port forwarding overwrite and also makes port scan impossible (another reason for which port scan is impossible is given by additional isolation, see the end of the message) per-host connection limit is enforced (M3) making eviction re-route extremely difficult if not impossible static private IP address is implemented (M2) with WireGuard (it can be changed by explicit key renewal user's action) and highly likely with OpenVPN as long as the user connects to the same server with the same key, another (redundant) protection against port scan In our infrastructure additional protections are in place. We prefer not to disclose them all at the moment, we will just mention the block of any communication between nodes in the same virtual network either through private or public addresses. That's why, unlike any corporate VPN with shared resources, you can't contact any service inside the VPN (except the DNS), not even your own, from a machine connected to the same VPN in our infrastructure. Decapsulation as described on the paper is doomed to fail for this isolation/compartmentalization and this is also another reason for which port scans are not possible. TL;DR AirVPN infrastructure, according to the current state of the art in remediation and mitigation by security researchers as well as paper authors, is not vulnerable to the attacks described under the port shadow umbrella in this new paper. Kind regards & datalove AirVPN Staff
  3. 10 points
    Hello! Today we're starting AirVPN 14th Birthday celebrations with big discounts on longer term plans. From a two servers service located in a single country providing a handful of Mbit/s, the baby has grown up to a wide infrastructure in 23 countries on four continents! AirVPN is now one of the only three major consumers' VPNs which are still independent, i.e. not owned by big corporations with multiple fields interests, interfering in editorial publications or intersecting with products or services in conflict with privacy protection. Ever since we celebrated the past 13th birthday, AirVPN focused on a comprehensive infrastructure enhancement consisting of: line and server expansion to accommodate the significant customer growth. The infrastructure is now capable of delivering up to 694,000 Mbit/s CPU and network interface upgrades on all four continents where we operate in order to further stabilise and consolidate actual bandwidth availability thorough rewrite of remote inbound port forwarding logic to avert impending port exhaustion. The new implementation will be unveiled soon far reaching improvements to the "behind the scenes" infrastructure (backend servers) through hardware upgrades and targeted software optimisation On the software side, all AirVPN applications and libraries are still free and open source software released under GPLv3. The development of traffic splitting features on an application basis, already available in AirVPN Eddie Android and Android TV edition, has been implemented on the AirVPN Suite for Linux. The OpenVPN3-AirVPN library has undergone a remarkable round of bug fixes and improvements, while the WireGuard library is now fully supported by the Suite. If you're already our customer and you wish to stay aboard for a longer period, any additional subscription will be added on top of already existing subscriptions and you will not lose any day. Check the promotional prices here: https://airvpn.org/buy Promotion will end on June the 12th, 2024 (UTC). Kind regards and datalove AirVPN Staff 
  4. 10 points
    Staff

    New 10 Gbit/s server available (US)

    Hello! We're very glad to inform you that a new 10 Gbit/s (full duplex) server located in Los Angeles (California, USA) is available: Saclateni. Saclateni supports OpenVPN over SSL and OpenVPN over SSH, TLS 1.3, OpenVPN tls-crypt and WireGuard. The AirVPN client will show automatically the new server; if you use any other OpenVPN or WireGuard client you can generate all the files to access it through our configuration/certificates/key generator (menu "Client Area"->"Config generator"). The server accepts connections on ports 53, 80, 443, 1194, 2018 UDP and TCP for OpenVPN and ports 1637, 47107 and 51820 UDP for WireGuard. Full IPv6 support is included as well. As usual no traffic limits, no logs, no discrimination on protocols and hardened security against various attacks with separate entry and exit-IP addresses and 4096 bit DH key not shared with any other VPN server. You can check the status as usual in our real time servers monitor: https://airvpn.org/servers/Saclateni Do not hesitate to contact us for any information or issue. Kind regards and datalove
  5. 8 points
    wwshake

    Block vpn in Russia?

    Currently in Russia, I can confirm that OpenVPN UDP without any extra config (on any port) works on some US, NL and LV servers on mobile networks (MegaFon, MTS). On household connections, regular OpenVPN does not seem to work at all, but regular WireGuard sometimes does. When it doesn't work, the connection handshake usually succeeds, but no traffic passes. But what I wanted to share is that I've had near 100% success (on both household and mobile connections) using the AmneziaWG client with many (most?) AirVPN servers. This is a client that introduces modified handshake parameters intended to fool DPI, while remaining compatible with the vanilla WireGuard server implementation, and it's available for all platforms (you can always compile from source, but at the time of writing there are binaries available at least for Windows, iOS and Mac OS and Android. Linux kernel modules and binaries are also available on Github). Note: there is also an "AmneziaVPN" GUI client but I prefer to use the bare protocol implementation instead. These additional parameters are needed in the WireGuard config file generated by the Config Generator (check the Amnezia documentation for a detailed explanation), and have been verified to work: [Interface] Jc = 3 Jmin = 40 Jmax = 70 S1 = 0 S2 = 0 H1 = 1 H2 = 2 H3 = 3 H4 = 4
  6. 8 points
    Hello ! Introduction Welcome To AirVPN! This is a guide meant to help new people. Whether you're new to VPNs in general or just new to AirVPN. I've tried to keep it fairly short, by using bullet points & spoiler tags. This hopefully also makes it more readable and less scary. I think AirVPN is a FANTASTIC VPN and while I don't own or have any stake in AirVPN myself, I'm a huge supporter of it. However, it can be quite scary and confusing to use when you first get started, so hopefully my little guide willl help you! This guide also includes links to resources provided by Air and other users, but I don't mean to take credit for these things. So please feel free to scroll to the bottom of this guide! Index: Introduction First Questions Getting Started With AirVPN After Downloading The Eddie Client [includes Troubleshooting tips] AirVPN Guides Section [Look here to find guides about: Security/Torrenting/Port-forwarding/Plex/etc.] Other Noteworthy resources Credits Why I made this guide: AirVPN was said to be very technical and thus hard to use. But since it's such a quality VPN, I don't want that to always be the main bad side to this great service. Therefore, this guide is also a response to this problem, so that newcomers can hopefully feel less overwhelmed about the idea of the air to breathe the real Internet. The Air staff clearly put in a lot of work every day and are extremely knowledgeable people, from all that I've seen. It's just that for newcomers, it can be hard and overwhelming finding all the relevant pieces of information and it can easily be too technical, so I hope my little guide will also be useful in that regard. This is also why, I collect other people's guides and put them in this guide, so that they're easier to find. However, Thank you to AirVPN, Staff and the many knowledgeable members of this community who help out people like myself quite a lot, through their contributions to the site everyday :] Feel free to leave feedback on this guide, both good and bad, if you want to, because I'll happily read it ! First Questions Do I have to be really technical to use this VPN stuff? AirVPN is one of the more technical VPNs out there and this is pretty much its only major drawback, when it gets reviewed. However, it offers unmatched attention to security and privacy. Not all reviews are entirely accurate either, sadly. Which the AirVPN Staff haven't hesitated to remark on though. So in short: No. But if you're new to VPNs in general and not a tech-savvy user, you do have to accept that you might be confused in the start. But this forum is here to help :]. Due to all the marketing and sometimes paid reviews, it can be hard to find out which VPN to trust at all. This is without even getting to the technical features. Air tends to somewhat pride itself on not overselling things however and so on the face of it, AirVPN can seem like it's no match for other, apparently bigger VPNs, but AirVPN has a lot to offer if you take a look. Will I become totally anonymous or completely secure? Please be aware that when using AirVPN or any VPN, while signed in to things such as your e-mail or other online accounts, you might get incorrect notices of being hacked. You have not been hacked most likely, it's just that when services see you log in from several different IP addresses, they get suspicious. Simply keep calm and investigate the issue. No, definitely not. But in terms of steps you can take to reach very high levels of privacy and security, this is one of the best steps you can take. Privacy and security are hard things. To achieve even higher levels involves sorting out things like your operating system, browser, various habits and using networks like Tor, in addition to a VPN like this. Security is hard. It's rarely, if ever, just a one-off solution. Often, security is as much a process, as it is about a single good product, like this VPN. However. just because a VPN doesn't do everything, it doesn't mean it's useless. A lot depends on what you're trying to do/achieve and who your "enemies" are. Yet it should be said, that AirVPN is quite extreme about security. For Air, it's "all or nothing" in many ways. AirVPN is so focused about security, that they even fix issues before they're published! However, VPNs and others technologies are becoming more and more important, as new spy laws like the UK Snoopers Charter & US Rule 41 Amendment crop up. Please check the question "What does AirVPN do to make it safe to use and does it log or track people?" further down, for more details. VPNs A & B have features X & Y, how does AirVPN compare? For this, check out the forum made specifically for that. It's often the case that features from other VPNs are either already included in AirVPN, aren't included because they're unsafe or just aren't as good as they sound. For instance, a rival VPN might say "We offer PPTP and many other secure protocols!", while Air doesn't, because Air knows PPTP is unsafe. Or they might say they offer a "multi-hop" VPN, which may or may not be useful, according to AirVPN Staff. Support for the protocol known as IKEv2 is another example of where Air doesn't support something, but has good reasons for not doing so. As a final example, you will sometimes see competitors speak of their super-secret "camouflage", "4Dstealth" or "hidden" protocols or servers. This is just marketing for gullible customers . But such aforementioned marketing can greatly confuse efforts to compare Airs product with the competitors. So if in doubt, ask the competitor who is offering "stealth"-something, what it is. If I use AirVPN, will I be able to use service XYZ with it? Please be aware that when using AirVPN or any VPN, while signed in to things such as your e-mail or other online accounts, you might get incorrect notices of being hacked. You have not been hacked most likely, it's just that when services see you log in from several different IP addresses, they get suspicious. Simply keep calm and investigate the issue. Please also be aware that it is NOT the main purpose of AirVPN to get access to geo-restricted content because it's a losing battle and Air cannot control how companies such as the BBC and Netflix act. Being able to get access to a site, generally depends on which service you want and which country it's in. AirVPN doesn't have servers in every country. In general, you can get access to everything. Although services like BBC iPlayer and Netflix actively try to block VPNs. Even services as normal as payment processors, such as PayPal don't always make things easy. This means it's not always possible for a VPN provider to do anything about it. But we do have forums to discuss and notify AirVPN on, so that AirVPN can try to solve it as best as it can. But before you post in that forum, make sure to Read This First, as it might help you & will make your posts more helpful to others. AirVPN has a very useful tool called the Route Checking tool. It allows you to test access to a website from ALL AirVPN servers. Just put in a full link in the search field and click the search button. Then press F5 or hit the refresh button in your browser. Green results usually mean there's access; red results mean the opposite. This is useful for seeing if it's only you who has a problem or only the server you're on. As well as which servers don't have a problem, so that you can switch to using those ones instead. It's most important that it's green in the "HTTP" column. There's many different HTTP Codes, so here's a list. VPNs generally slow down your connection a little. But AirVPN is so good that it's still possible to play Multiplayer games through it, without your connection slowing down too much, in my own experience. What does AirVPN do to make it safe to use and does it log or track people? AirVPN isn't just safe because it promises to be so in its marketing. Instead, it backs things up with hard technical specifications and high standards, that you can verify yourself. AirVPN is logless and can't be forced to log surreptitiously, fully supports P2P on all servers & as per #5 ignores all DMCA requests. Remotely-forwarded ports aren't logged either. Here's additional things Air does to increase its security and privacy: AirVPNs infrastructure conforms to a high degree of openness & transparency. This helps show that none of Airs locations are fake, but only bare-metal & lets users compare with one another. AirVPNs encryption standards are military grade and so for all intents and purposes unbreakable. It also only uses the most secure VPN protocol too: OpenVPN. No PPTP/SSTP/L2TP/IKEv2. AirVPN doesn't use any third party tracking on its website, such as Google Analytics or Social buttons, because they leak. Instead, it uses open-source analytics Matomo, which is closed loop. AirVPNs website meets the highest SSLabs security standards: A+. AirVPN takes its mission to fight censorship and manipulation of the Internet extremely seriously. This also means being highly willing to help out journalists and human-rights defenders. AirVPN only uses FOSS (Free and Open Source Software) in its Eddie client. Therefore the software running on your system is not a security "blackbox", but can be independently verified. AirVPNs Eddie client supports a wide selection of protocols. Including SSL and SSH. As well as anonymising services such as Tor; so that you can "partition trust" and need not trust AirVPN. AirVPN fully accepts crypto-currencies. Including to the point where it accepts Bitcoin directly. No middlemen. So if done right, you can use AirVPN with Air knowing nothing about you. AirVPN explains how it doesn't need to inspect or monitor traffic in order to check for breaches of ToS. AirVPN is against security through obscurity, including in its client software Eddie and so shows all the information it can; which leads some users to erroneously think there's logging going on. AirVPN has since then expanded on this point. AirVPN uses in-house support technicians and not outsourced third-party technicians and external packages such as Zendesk. So as with #3, it's closed-loop. No leakage. AirVPN has a strict location policy, so that it doesn't just set up servers in a new, potentially unsafe or questionable, location. One which can't supply the performance required, either. AirVPN has its own DNS servers and "killswitch" feature. With Network Lock on, any accidental loss of connection from Airs servers won't leak anything about you; including WebRTC. AirVPN is run by extremely knowledgeable technical people and not just businessmen. So they're easily able to both explain, defend and attack subjects on a purely technical level. AirVPN supports the auditing of some of the crucial security software that underlies different systems and also supports other projects/groups/services such as Tor, Edri and OpenNIC. AirVPN runs this forum, which can seem like a small thing, but it's actually really important, as it allows for the open sharing of knowledge, providing of technical support and mythbusting. AirVPN already acts as a "multi-hop" VPN and takes many other measures to increase security, such as separate entry & exit IPs, Perfect Forward Secrecy and HMAC SHA1. AirVPN has a strong focus on avoiding marketing fluff and overselling. Which means you know exactly what you're getting and don't need to deal with deceptive use of technical details. AirVPN is highly consistent with staying constantly on top of any security issue. AirVPN is based in Italy and is therefore within the EU. This has a range of other benefits too. That's 20+ ways in which Air has extremely high security "by default". All made nice and easy for you to use. If you want more, there's a simple 3 step guide for that. But seriously, there's always more you can do yourself. When will AirVPN add country or server XYZ? AirVPN Staff do not usually tell the community when a new country or server will be added. They simply add them. So it's easy to miss. The Eddie client will automatically show them. AirVPN frequently adds new countries/locations. This can be seen in the announcement forum, so please try to check this and the Eddie client (if you use it) before asking. Thank you. Requests for a specific location or addition to an existing one, are fine. But demands to know when something will happen, are futile, since AirVPN follows a strict location policy. The technical specifications regarding security/encryption for the Air servers that are used, can be found here. Further, those technologies and standards allows Air to pursue its Mission. Please remember that even if a country you want hasn't been added, you may still be able to get access to the web-content of that country, thanks to Airs micro-routing feature. Here's some old posts regarding different locations, so that you may not need to ask. Please note that some, such as Japan as of 2018 & Austria, were already added: Italian Servers? Japan/Korea Servers? [staff Comment] Russian Servers? Danish Servers? Middle-East/North African Servers? Indian Servers? Panama Servers? Australian/New Zealand Servers? Latvian Servers? French & Belgian Servers?[uPDATE: French Servers Momentarily Withdrawn] Austrian Servers? Central/South American Servers? AirVPN now allows 5 connections per account instead of 3, but is it possible to buy more connections? AirVPN has increased the limit from 3 to 5 connections. Thus it's unlikely to be possible to buy more connections at any point. But you can use a modified router if you still need more than 5. If you change your router firmware(software) to something like DD-WRT or Tomato for instance, you can make all devices on your Wi-Fi/Router go through AirVPN. However running a VPN on a router is quite hardwork for most routers. So you either need high-grade commercial ones or computers like the ZBOX Nano, converted into routers. That ZBOX Nano PC would be excellent for a VPN to run on, as the hardware is very good; even more than the commercial routers. Only savvy users should consider this. Who runs AirVPN & moderates the forums? The Staff account is the Official voice of AirVPN. Private messages cannot be sent to them. Clodo & pj are the most visible AirVPN employees. Clodo is the developer of AirVPNs "Eddie" client software, while pj is a co-founder of AirVPN. Community moderators: zhang888, giganerd and LZ1. Note that we are NOT AirVPN employees, have no access to Air infrastructure and do NOT speak for Air in an official way. Instead, zhang888, giganerd and LZ1 are a part of what the Air Staff call the Air "forum Staff". Note that member profiles can't be accessed by others by default, unless you add them as friends or they made their profile public. Air itself is based in Italy and so that's where their staff will be sourced from. What are some of the "Status" page functions for & how do I use AirVPNs "Micro-routing" feature? The first page you see when you go to the Status page, is an overview of Airs servers & service. Useful for seeing if any server is down or very busy, downloads and how many users there are. The Ping Matrix shows the latency between Air servers and if there's any (severe) packet loss somewhere. No packets = no connection. The Top Users page can help you verify if others are still getting good or bad performance, compared to yourself. The Checking Route page is for seeing if Air servers can or can't connect to a website you select. Unlike the Ping Matrix. There's also the special AirVPN "Micro-routing" service. To use it, simply make sure you connect to Airs servers & DNS. (Automatic when you use Airs Eddie client). Without the micro-routing, if you want to watch French TV for example, you would have to connect to a French server. But with micro-routing, you can connect to ANY Air server and still watch French TV, as long as the TV's website is on the "Website support" list. It's possible to make requests to get sites added to these lists. Anyway, this micro-routing is very very useful ! Because it means that EVEN IF Air takes all French servers offline for some reason, you will still be able to access French content! Is it free and if not, why should I pay for it? AirVPN is not free, but you can get a short trial if you ask nicely. The Trial has unlimited data and full speed. But you can only get a refund if you have used less than 5GB. Free services don't offer many of the very nice features which let you get around website/service blocks. But it can be hard to market these features to non-technical people, because they're not always easy to explain. Yet once you try them, you will appreciate them. AirVPN has quality servers & connections, as well as guarantees a certain speed, with no limits. So it's possible to play multiplayer games through it. Free services often have to exploit their users in order to survive. This is normally done by tracking you, possibly undermining your security and selling your data to 3rd parties. If a free service is leaking your data due to poor practices and technology by accident or selling it on purpose, what's the point in using it then? VPN means Virtual Private Network. Even if a free service doesn't exploit you, you still don't have the same level of security or assurances, because how would a free service pay for that? Real security is hard and costly. Would you rather go through 5 bad free services, risking your security and privacy or would you rather take your privacy and security seriously the first time, for a small fee? If you only need a VPN 1 time, then it's probably not worth it to use a paid service. But if you know you'll need it often, it's worth the investment. Air has a very cheap 3 day plan too though. Free services often have many limits. But AirVPN is logless, allows 5 devices per account, allows P2P and other protocols, has no data/bandwidth limits & very high security. So basically, you need to be able to Trust your provider, yet why would a free service be trustworthy? They don't owe you anything. But a paid one at least does - not that all paid services are great either though. Not all services on the web offer the same level of protection either, whether free or not. Many services, paid & unpaid, lie to you about where they have servers. Fake GeoIP addresses. Since AirVPN isn't free, is it possible to buy a Lifetime subscription, as with other VPNs? Does AirVPN hold sales at all? This question has received its own dedicated topic, so please click the link below All sales related questions are answered in this dedicated thread. Getting Started With AirVPN If you run into a problem with Airs software for some reason, then please make sure to check if there's an experimental version of the Eddie client you can download. Experimental versions aren't always available. How do I start using AirVPN? There's 3 simple steps: Create Account Choose a Plan Choose your setup Creating an account: You don't need a valid e-mail address. The site software, called IPB, just needs the field to be filled with something. Remember that password recovery will NOT work without a valid address. If you can, don't use something which uniquely identifies you. So even if you name your account ninja10834, that's still better than something about your real name, location or even interests. With this account, you can also post on the forums. However in the beginning, you won't be able to post on these forums immediately. This is because a moderator has to make sure that whatever you post, is both genuine and from a person. So when you click the "post" button, your own post will NOT show up immediately; so just be patient, when asking a question. After around 5-10 posts being accepted, your account will increase in level and you will be able to post things immediately, without any supervision. There's 2 names associated with your account. The first is your login name, which cannot be changed and can't be seen by others. You would need to make a new account, to change it. The second name is your forum display name. In my case, it's LZ1. This can be changed by you at any time, but only matters in the forum. NOTE: it's your login name you use for logging into the Eddie software, together with your login password. Choose a plan: At this stage, you pick both how you wish to pay and how much. It's possible to pay in currencies known as "cryptocurrencies". These cryptocurrencies, most famously Bitcoin, have a range of benefits when it comes to things like security and privacy, if used correctly. If you want to pay using a cryptocurrency, there's some guidance on what to do, further down, in the guides section. However if you're just starting out, it's fine if you just use your credit card or whatever method which suits you. It's also possible to ask for a short trial. You can also scroll back up to the "First Questions" section and look for the information on Air's sales, if you want to wait for a discount. After paying, you will be a "Premium User" and will be able to see how many days you have left of your subscription, at the top of the screen, when you're logged into your account. Choose your setup: AirVPN provides a mobile version of its Eddie app for Android. An iOS version is NOT available due to Apple's restrictive policies. This stage is pretty straightforward. Just make sure you select the right versions and hit Download. Your OS: Find out which Windows Operating System you're running or which GNU/Linux you're running. Mac users must use either Mavericks or something newer. Your Architecture: Most will be locked into 64-bit here, as 32-bit is outdated. Your Format: Windows users should select "Installer" & MacOS users select "PKG Package Installer". Ubuntu/Linux users pick according to distro; adding a PPA will enable auto-updates of Eddie. Your User Interface: Most people should pick Graphical UI. Unless you want to run some kind of headless install, as some technical users do. Then click the big blue Download button and follow regular installation procedures. Now you will be downloading the AirVPN software. DONE. No further reading is required from here. Just open Eddie and click "Connect to Recommended Server". Unless you need a guide for something or want to know some of the finer details. This software is called a "client". This "client" is called "Eddie", because that's what AirVPN calls it. So when you hear talk of "Eddie", it's referring to the software you downloaded. If you don't want to use Eddie for some reason, there's ways of getting around it. But for new and casual users, it's recommended that you use it. If normal Installer Formats create problems, you can sometimes fix them by using the portable formats. A portable download is also useful if you want to store Eddie on a USB stick. If the latest Stable or Experimental release doesn't work for you, then you can download an earlier version, by clicking the "Other versions" link under the blue download button. How and where do I manage my AirVPN settings? You do that in the Client Area Some of the most important things in this area include: Configuration Generator Ports Referrals Number 1 is where you automatically generate the files that your VPN needs to work (if you don't use the Eddie Client, such as if you use Android), after you tick some boxes. Number 2 allows you to tell the VPN which "ports" or "virtual doors" to open, which can speed up things such as your Bittorent client (qBittorent, uTorrent, Vuze, Transmission, etc.) Even though it looks confusing, the only thing you actually need to change, is putting the right number in the "Local Port" field. So if your torrent program uses port 7634 for instance, then you put 7634 into the "Local Port" field and simply click the green add button. Then a number will automatically be generated and put into the big white box at the top. All done. Number 3 shows you the link you can share with other people. If they buy an AirVPN plan, you get 20% of what they pay. Then you can use this money to pay for your own plan. What if I need help during the process? If you need help from Air, you can easily contact them. If you're wondering why AirVPN doesn't have "Livechat" or might take a little longer to reply than other providers, then this is why. However you can also just come to these forums. If you can't post yet, then you can read the various guides which exist. In the AirVPN program called Eddie, there's a tab called "logs", which lists various information about what's happening. You can copy this and post it on the forums so we can help. But when you post your logs, MAKE SURE you post them inside "spoiler tags". If you don't use spoiler tags, you will annoy and make things more difficult for everyone, including yourself. I've used untold numbers of spoilers in this guide, as an example. What are logs, where are they and how do I use spoiler tags? When the AirVPN Eddie software is running, it creates a list of what it is doing. What's connecting, when, where, if something went wrong and so on. A log of events. So when you ask for help on these forums, we will often ask about your logs, because without logs, we do NOT know what is happening, in your specific situation . If you open the AirVPN "Eddie" client software, you will see a "Logs" tab. On the top right-hand side of the window, the 2nd button from the top, lets you copy your logs quickly. After copying the logs from Eddie, paste them into your posts when you need help. Do so by typing the short codes necessary; which we call using "Spoiler tags". This makes it much more convenient for everyone; just like this question and answer, is inside a spoiler . Please try to do it, thank you! Is there anything in my AirVPN account I should change? Go to the top-right corner of the screen and click your account username. Then click "My Settngs" in the drop-down box. Under "Profile Privacy", you might wish to un-check the checkbox, if you want others to be able to view your profile when clicking your name. Under the "Notification Options" tab and then under the header "Topics & Posts", check the box which lets you auto-follow things you reply to. This is very useful. Because then you'll get a little notification in the top-right corner, every time someone replies to a thread you made. This makes getting help more convenient. It's also good for following what's happening in threads that you post in. Remember to check the boxes on the right-hand side, so that you can choose if you want to be notified via the forum or via E-mail . You can also enable notifications for when people "like" your posts, since that can be quite encouraging! Under "Profile Settings", you might be curious about who visited your profile. So you can make it show the last 5 visitors. Everything else such as signatures, allowing others to add you as a friend and so on, are up to you. Enjoy! Is there an Experimental or Beta version of the AirVPN Eddie Client I can try? If so, where is it and why would I want to try it? Note that whenever you download the Beta/Experimental Client, you'll always receive the latest one. You can check your version number after you open Eddie and go to its "About" page. There aren't always any Experimental clients to download and new clients are continuously released. So keep an eye on the announcement section, for Beta/Experimental clients. Just because a release is called the "Stable" version, it doesn't mean the Beta/Experimental client is "Unstable". However don't be surprised if you run into issues . You can find the Beta versions [if one is available] on the download page of your OS, under "Other versions": If for some reason an Eddie client doesn't work, try downloading a "portable" version on the OS download page, under "Format". Being Beta/Experimental, you might run into some bugs. However I use the latest all the time, with no problems really. For more information on what features are added and bugs taken away, go straight to the changelog The Beta/Experimental client often includes fixes for bugs which the "Stable" version of Eddie has, as well as various extra features and changes. This helps all platforms. For example, for Windows, a prior Beta release used WFP (Windows Filtering Platform), instead of Windows Firewall, which meant it became easier to use 3rd party security software. 3rd party security software, are things such as Comodo firewall or Avast anti-virus. Things which you install yourself. In addition, it also comes with the latest software updates "out-of-the-box", such as the latest TAP drivers and OpenVPN patches, so you don't have to update them yourself. It may enable some things by default, which a current Stable version requires you to change yourself (as explained in the next section of this guide). By using the Beta, you can also help AirVPN by providing feedback, which means Air can then make things even better . Each Beta release has its own feedback thread. Just remember to describe the problem, tell us which system you use (Linux/Windows/MacOS/etc.), the client version (Go to Eddie client "About" page) and some logs in spoilers! : D. Thanks! After Downloading The Eddie Client Please remember to share your Eddie logs and use spoiler tags, when you need help from the community. How to do so, is answered in the previous section, thank you! What's "Network Lock" & should I use it? Please be aware that using Network Lock with Tor can be contradictory to try. It's not currently planned for. Please also note that it's expected that Eddie turns off Network Lock, when Eddie is shut down. Network Lock in AirVPN, is what many other VPN providers normally call a "killswitch". So this is Airs own "killswitch". Network Lock (NL) is a way for the AirVPN software to force all of your computers network communications through the AirVPN service, so that nothing "leaks out" about your identity. For new users, I don't recommend using it too soon. I recommend waiting a few days and just getting comfortable with the day-to-day running of the software and then using it later. With NL on, your internet connection will stop entirely, if you lose connection to the Air servers. This is great for preventing information from leaking & is a feature, not a bug. Why is this important? Well, I don't want to name & shame other providers, but one poster showed that his last provider leaked his real IP address during server changes. This shouldn't happen. But with NL on, this won't happen to you, because changing servers in Eddie will mean disconnecting from server A to go to server B. Thus the connection is stopped first & then resumed. No leaks. But if you want maximum security right away and aren't afraid of small technical issues, you can start using it right away. It can always be changed back.. How can I test that AirVPN is hiding my IP and DNS addresses correctly? Turning on Network Lock in the Eddie client will protect you from WebRTC leaks. You can use AirVPNs own service called ipleak.net. Make sure it's .net and NOT .com. Since ipleak.net is run by Air, it has now received its own sub-forum, where you can ask questions, give suggestions and receive information on any changes made to ipleak. Un-configured, browsers like Mozilla Firefox and Google Chrome will "leak" (show) your real IP address through a technology called "WebRTC". To stop WebRTC, scroll to the bottom of the ipleak page and read the very short and simple instructions on how to fix it. It's not overly technical, don't worry. If you torrent files, there's also a torrent on the same website, which you can download in order to test which IP other torrenters would see if you torrented a real file. It's recommended you use Free & Open Source Software(FOSS). With this client, you can make it bind itself to whichever network adapter is using the VPN, which is convenient, so that it only torrents when using a VPN. I can recommend setting ipleak.net as your browser start page, so that every time you start your browser, you'll quickly be able to see if everything is working as intended. Eddie can't connect or is very slow, what can I do? If none of the below solutions work, then it's time to ask the forums or Air support. In BOTH cases, please supply your logs, as detailed before. Otherwise no one can help you. First, please make sure your client is updated to the latest Stable or Beta release. You can see your version number in Eddie>Top Left Corner Menu>About. Head to download page if not. Please try different protocols, at Eddie>Menu>Preferences>Protocols>Uncheck "Automatic">Select a protocol, such as SSL or TCP 443> Save>re-connect to an Air server. Please try connecting to not just different servers, but different countries too. Proximity to your location does not automatically mean better connections; due to routing technicalities. If you're an online gamer, you may benefit from changing the buffer sizes, as mentioned by Staff. If you're a Linux, MacOS or Windows user and webpages aren't loading fully or there's less than optimum speed, you can try the so-called "mssfix". If it's simply a problem with connecting to airvpn.org, then please try the alternate entry: airvpn.info - note that sometimes Air comes under attack from within and so you get an error page. If Eddie, such as in its Logs, says there's problems with route checking, please refer here for a solution. Note: disabling Preferences>DNS>Check Air DNS can be tried at the same time too. If you enabled Network Lock and can't connect to the web without Eddie turned on, then please disable Network Lock or reset your firewall and/or DNS, as shown in the two posts here. If torrenting speeds are slow, then please remember to port-forward and configure your torrent client correctly. For detailed guides on this, please go to the Guides Section below. For some ISPs, such as Virgin Media, please check the Guides Section below, for specific tutorials on how to optimize speeds. In some cases, especially if you run Air directly on your router, it's possible that your computer hardware isn't new enough to handle the encryption quickly enough. For Windows users, updating or downgrading the TAP adapter may work. But this shouldn't be tried as the first thing, as it's often not necessary now. For Windows users, you can try downloading a program called TCPOptimizer. Which other steps can I take to increase my privacy and security? Using AirVPN with Tor is a strong answer, among many other good ones. Here's a further explanation of how AirVPN & Tor work, when together. There's also many other ways to handle privacy and security on multiple fronts. If you're looking for a technical challenge, you can install pfSense on a very powerful computer, to make it act like a router, so that all devices connected to your Wi-Fi will be covered by the VPN. Why not just use an expensive commercial router? Because even expensive ones struggle to handle the protocol known as "OpenVPN" efficiently enough to give excellent performance. You can change the software & hardware you use & support the organisations which try to make things better; such as the FSF/EFF. If you're a geek or networking enthusiast, you can also check out things such as the Turris Omnia router, which offers very powerful hardware & software. AirVPN Guides Section Make sure to check the date of the posts you read below. Hope you like it ! Guides, How To's & Troubleshooting Amazon devices like the Fire Stick, Fire TV Cube and others can be used with Android Eddie without sideloading, according to Staff. Mini-guide by Staff on how to test if your connection is being shaped/throttled [How-To] Use AirVPN with Network Manager on Ubuntu/Mint [How-To] AirVPN via SSL/stunnel on Android 6/7/8 [How-To] fix Virgin Media Connection Drops/Bandwidth Issues Plex Server Guidance (Until someone makes an actual Plex guide) Paying with Bitcoin/Cryptocurrency Guidance. (Until someone makes an actual Cryptocurrency guide) Mini-guides On How To Improve Torrent Speeds Mini-guide On Torrenting With Tixati Client How To Autostart AirVPN As Root With No Password (Linux) Note: security risk & What Staff Says(OSX/MacOS) How To Setup The Eddie Client On Raspberry Pi 3 How To Port-Forward & Use A Torrent Client Guide To pfSense 2.3 For AirVPN Guide to pfSense 2.1 For AirVPN Firefox Extensions Guide Guide To Setting Up VPN For Torrenting On Windows Guide - What To Do When A Site Is Blocked AirVPN Forum Styleguide How To Improve Smartphone Security How To Block Non-VPN Traffic With Windows Firewall How To Connect To AirVPN With Your Fritz!box Router Using AirVPN Through Stunnel On Android Using AirVPN Over Tor Using AirVPN on iOS Check Your TAP Driver Version Explaining The Use Of AirVPN With Tor How To Configure A Synology Device For AirVPN AirVPN & iOS Other Noteworthy Resources Links Please be aware that AirVPN, unlike most, does NOT buy or otherwise use paid-for reviews. An alternative VPN client to Eddie, for Linux. Best VPNs 2016 & AirVPNs results Advanced Networking & Computing How To Break The Internet (Cory Doctorow) (Recommended Watch) Why the OpenVPN protocol that Air uses is good Guide to all things privacy Five Eyes Countries Schneier on Encryption CGP Grey explaining Encryption 10 Myths About VPNs (Ignore the self-advertising) (Recommended Read) The Eternal Value Of Privacy (Recommended Read) Credits Thank you to: AirVPN & Staff for their excellent service and explanations. inradius for his guide on how to use Air with Network Manager on Ubuntu/Mint Omninegro for his pertinent guide on extensions. The always crazily knowledgeable and helpful zhang888, whom I owe a lot to for all his work here. Thanks man. Omniferums excellent guide on securing Windows. pfSense_fans guide on how to use the excellent pfSense firewall software. The always very friendly and helpful giganerd! NaDre for his excellent torrenting guide. neolefort for his Synology guide. sheivoko's guide on using AirVPN through stunnel on Android bigbrosbitch for starting a guide on mobile security Zensen for his guide on how to autostart Eddie on Linux with Root sagarbehere for his nice guide on how to set up Eddie on a Raspberry Pi 3 rainmakerraw for his mini-guides on improving torrent speeds and how to torrent. lewisisonfire for his guide to fixing out Virgina Media-related issues and with nice pictures too. Khariz, giganerd and ~Daniel~ for their helpful posts. I hope the guide was of use! If you find any inaccuracies, feel free to tell me. I worked hours on this tiny guide, so I want it to be perfect haha. I hope your experience with AirVPN will be a good one! Mine certainly has been. If you have any questions, feel free to ask. Thank you for reading :] P.S. I consider myself pretty savvy, but I remember being confused when I got here. So I can only imagine how it is for less savvy individuals. P.P.S. I know it lacks images, but images do evil things to my spoilers, lol.
  7. 7 points
    Hello! We're very glad to inform you that four new 10 Gbit/s full duplex servers located in New York City are available: Muliphein, Paikauhale, Terebellum, Unukalhai. They have replaced Haedus, Iklil and Lich with more powerful hardware and higher overall bandwidth. The AirVPN client will show automatically the new servers; if you use any other OpenVPN or WireGuard client you can generate all the files to access them through our configuration/certificates/key generator (menu "Client Area"->"Config generator"). The servers accept connections on ports 53, 80, 443, 1194, 2018 UDP and TCP for OpenVPN and ports 1637 UDP for WireGuard. Haedus and Iklil support OpenVPN over SSL and OpenVPN over SSH, TLS 1.3, OpenVPN tls-crypt and WireGuard. Full IPv6 support is included as well. As usual no traffic limits, no logs, no discrimination on protocols and hardened security against various attacks with separate entry and exit-IP addresses. You can check the status as usual in our real time servers monitor by clicking the names of the servers. Do not hesitate to contact us for any information or issue. Kind regards and datalove AirVPN Team
  8. 7 points
    Mordo

    VPN servers mostly blocked by Reddit

    Everything still works for me on ublock origin with 1 small adjustment. I think reddit blocked anyone with a Reddit session data value of 0. i use: reddit.com#%#//scriptlet('set-cookie-reload', 'reddit_session', '1') As you can see, the only change is the last number from 0 to 1 and everything works again.
  9. 7 points
    I agree with your sentiment - it takes a lot of time when you're unfamiliar with this stuff and are already busy doing something else. But it is easier than it seems. To renew the certificate: - Go to https://airvpn.org/ - Sign in - Select the "Client Area" tab - Under "VPN Devices" click the "Manage" button - Click the "Details" button - Click the "Renew" button Then do what Staff says in the above post: - run Eddie - on Eddie's main window uncheck "Remember me" - log your account out - log your account in (you'll need to re-enter your AirVPN credentials) - try again a connection
  10. 6 points
    Staff

    So long, airvpn...

    Thank you so much for your touching words and stellar feedback. And for your commitment in so many years. However, were you really under the illusion that you could escape so easily? Kind regards
  11. 6 points
    Staff

    Two new 10 Gbit/s servers available (NL)

    Hello! We're very glad to inform you that two new 10 Gbit/s servers located in Alblasserdam (the Netherlands) are available: Menkent and Piautos. The AirVPN client will show automatically the new servers; if you use any other OpenVPN or WireGuard client you can generate all the files to access it through our configuration/certificates/key generator (menu "Client Area"->"Config generator"). The server accepts connections on ports 53, 80, 443, 1194, 2018 UDP and TCP for OpenVPN and ports 1637, 47107 and 51820 UDP for WireGuard. The servers support OpenVPN over SSL and OpenVPN over SSH, TLS 1.3, OpenVPN tls-crypt and WireGuard. Full IPv6 support is included as well. As usual no traffic limits, no logs, no discrimination on protocols and hardened security against various attacks with separate entry and exit-IP addresses and 4096 bit DH key not shared with any other VPN server. You can check the status as usual in our real time servers monitor: https://airvpn.org/servers/Menkent https://airvpn.org/servers/Piautos Do not hesitate to contact us for any information or issue. Kind regards and datalove
  12. 6 points
    pfsense warned me last month that some old certs were expiring so I'm not surprised that some people are seeing this results. It's unfortunate that software (eddie) or this web site didn't warn people they were using certs about to expire.
  13. 6 points
    Staff

    New 3 Gbit/s server available (US)

    Hello! We're very glad to inform you that a new 3 Gbit/s (full duplex) server located in Denver, CO (USA) is available: Sadachbia. Sadachbia supports OpenVPN over SSL and OpenVPN over SSH, TLS 1.3, OpenVPN tls-crypt and WireGuard. The AirVPN client will show automatically the new server; if you use any other OpenVPN or WireGuard client you can generate all the files to access it through our configuration/certificates/key generator (menu "Client Area"->"Config generator"). The server accepts connections on ports 53, 80, 443, 1194, 2018 UDP and TCP for OpenVPN and ports 1637 and 47107 UDP for WireGuard. Full IPv6 support is included as well. As usual no traffic limits, no logs, no discrimination on protocols and hardened security against various attacks with separate entry and exit-IP addresses and 4096 bit DH key not shared with any other VPN server. You can check the status as usual in our real time servers monitor: https://airvpn.org/servers/Sadachbia Do not hesitate to contact us for any information or issue. Kind regards and datalove AirVPN Staff
  14. 6 points
    Staff

    New 1 Gbit/s server available (NZ)

    Hello! We're very glad to inform you that a new 1 Gbit/s full duplex server located in Auckland (NZ) is available: Tianguan. The AirVPN client will show automatically the new server. If you use any other OpenVPN or WireGuard client you can generate all the files to access it through our configuration/certificates/key generator (menu "Client Area"->"Config generator"). The server accepts OpenVPN connections on ports 53, 80, 443, 1194, 2018 UDP and TCP, and WireGuard connections on ports 1637, 47107 and 51820. Just like every other Air server, Tianguan supports OpenVPN over SSL and OpenVPN over SSH, TLS 1.3, tls-crypt and WireGuard. Full IPv6 support is included as well. As usual no traffic limits, no logs, no discrimination on protocols and hardened security against various attacks with separate entry and exit-IP addresses. You can check the server status as usual in our real time servers monitor: https://airvpn.org/servers/Tianguan Do not hesitate to contact us for any information or issue. Kind regards and datalove AirVPN Team
  15. 5 points
    Staff

    Eddie Desktop 2.24 beta released

    Hello! We're very glad to inform you that a new Eddie Air client version has been released: 2.24 beta. It is ready for public beta testing. How to test our experimental release: Go to download page of your OS Click the button Switch to EXPERIMENTAL Download and install This is a new version of Eddie Desktop (Windows / Linux / MacOS). We know there is still 2.21.8 as stable, and 2.22.x and 2.23.x series never reached the stable version. We hope that this version 2.24.x will be tested and reach a stable release. Internally (in terms of development and code) it represents a significant step forward for us: the CLI editions are compiled with dotnet 7, without Mono, Xamarin and any dependency on NetFramework (Windows) or Mono (Linux, MacOS). All CLI projects can be opened in Visual Studio Code and debugged on any OS (macOS, Linux, Windows) without the need to use Xamarin, Visual Studio or Visual Studio for Mac. A new UI is in the works that will finally remove the dependency on Mono and Xamarin, but we don't have a release date to announce yet. The MacOS CLI is new (previously there was only the UI, or the UI with "-cli"), and it's also native for arm64. Overall, there has been a significant effort to clean up and modernise the code, and to prepare our build/deploy scripts for the new UI as well. We understand that there are still tickets or posts that we haven't responded to yet, but we preferred to complete this step first. Main changelog: [new] WireGuard is now the default communication protocol [new] All CLI editions can be compiled and debugged with VSCode and .NET7 [new] [macOS] CLI-only edition, built with .NET7, without Xamarin [new] New commandline only option "elevated.method" [change] OpenVPN 2.6.9 [change] [linux] CLI edition, built with .NET7, without Mono [change] [linux] .deb and .rpm, removed Mono dependency [change] [linux] .deb package tries to initialize elevated service at install/uninstall, .rpm package still missing this feature. [change] [windows] CLI edition, built with .NET7 [change] [all] Better management of SIGTERM signal [change] [all] Don't check if app dir is writable for portable-mode, now managed by presence of "portable.txt". [bugfix] [linux] terminal issue with sudo elevation [deprecation] [all] -cli mode for UI. Use CLI edition directly, now available in all supported platform. [deprecation] [windows] Vista builds [deprecation] [windows] Windows Firewall Network Lock mode [deprecation] [linux] x86 builds [deprecation] [linux] Portable Mono builds
  16. 5 points
    Staff

    2024 Black Friday Sale

    Hello! We're very glad to inform you that the Black Friday weeks have started in AirVPN! Save up to 74% when compared to one month plan price Check all plans and discounts here: https://airvpn.org/buy If you're already our customer and you wish to jump aboard for a longer period, any additional subscription will be added on top of already existing subscriptions and you will not lose any day. AirVPN is one of the oldest and most experienced consumer VPN on the market, operating since 2010. It never changed ownership and it was never sold out to data harvesting or malware specialized companies as it regrettably happened to several competitors. Ever since 2010 AirVPN has been faithful to its mission. AirVPN does not inspect and/or log client traffic and offers: five simultaneous connections per account (additional connection slots available if needed) inbound remote port forwarding with multiple pools active daemons load balancing for unmatched high performance - current 'all time high' on client side is 730 Mbit/s with OpenVPN and 2000 Mbit/s with WireGuard flexible and customizable opt-in block lists protecting you from adware, trackers, spam and other malicious sources. You can customize answers or exceptions globally, at account level or even at single device level. powerful API IPv6 full support comfortable management of your client certificates and keys AES-GCM and ChaCha20 OpenVPN ciphers on all servers Perfect Forward Secrecy with unique per-server 4096 bit Diffie-Hellman keys internal DNS. Each server runs its own DNS server. DNS over HTTPS and DNS over TLS are also supported. free and open source software client side software support to traffic splitting on an application basis on Android and Linux and on a destination basis on Windows and macOS GPS spoofing on Android application AirVPN is the only VPN provider which is actively developing OpenVPN 3 library with a fork that's currently 245 commits ahead of OpenVPN master and adds key features and bug fixes for a much more comfortable and reliable experience: https://github.com/AirVPN/openvpn3-airvpn AirVPN, in accordance with its mission, develops only free and open source software for many platforms, including Android, Linux (both x86 and ARM based systems), macOS and Windows. Promotion due to end on 2024-12-03 (UTC). Kind regards & datalove AirVPN Staff
  17. 5 points
    Staff

    ANSWERED No Servers in France ?

    According to this definition there is no censorship at all anywhere enforced by governments, not in North Korea, not in France, not in China... Please note that your definition is pure fantasy, if not insulting. Censorship is exactly suppression of speech, public communication, or other information subversive of the "common good", or against a given narrative, by law or other means of enforcement. The fact that censorship is enforced by law or by a government body does not make it less censorship. Furthermore, historically censorship was an exclusive matter of some central authority (the first well documented case is maybe the censorship rules to preserve the Athenian youth, infringed by Socrates, for which he was put to death, although the etymology comes from the Roman Office of Censor which had the duty to regulate on citizens' moral practices) and today censorship by governments is predominant. Even In modern times censorship through laws has been and is predominant and pervasive according to Britannica and many academic researches. Then you can discuss ad nauseam whether censorship by law is "right" or "wrong", whether France's censorship is "better" than China's censorship, but you can't change the definition of censorship, otherwise this discussion will become delirious. Kind regards
  18. 5 points
    Hello! We were easy prophets in this case. The catastrophic blackout referred to in the article is a concrete example of the risk we denounced, a violation of fundamental rights, a confirmation of the wisdom of our decision and a demonstration of the irresponsible and odious frivolity of decisions taken by private actors. Our infrastructure must not be polluted by repugnant decisions taken by private entities that seem to have little or no technical competence and that, so far, enjoy impunity for any mistake, no matter how serious. Kind regards
  19. 5 points
    Exactly. A business migration to an "offshore, sovereign nation" might seem like the best solution here, but it's just a hammer putting an angle to the nail. Sure, (Corporation, et al) Taxes might be lower elsewhere, but the proposed unregulated, dynamic blacklist system being implemented in Italy, applies globally to AirVPN's and all Italian resident-customers. If AirVPN were to still be a registered Italian business, and somehow implement technological bypasses of the blacklist to reallow Italian resident-customers, then even a layman could see an argument for detrimental culpability subject to their own business registation laws, if they wish to continue operating out of Italian jurisdiction. I'm certain that the Owners, Staff, Lawyers of AirVPN, being at least of Italian business registration since inception, are taking this legislative battle to heart. Many others will too: I'd bet there'll be an EU review into the frameworks implementation sooner rather than later, once it's filtering impact and resonance are actualised. @Staff Will do whatever they feel is most legal, and best feasible. But there's one reason why we're customers: A "VPN operated by activists in defense of net neutrality, privacy and against censorship." That time is now.
  20. 5 points
    Riddick

    Termination of service in Italy

    I feel for the Italians, but how can you challenge a corrupt government "this is all part of the plan" not country specific but world-wide ! One small step for Italy, one giant leap for World domination
  21. 5 points
    Hello! Google Search should never be used for privacy reasons (Google profiling techniques are so advanced that you risk to create a correlation between your real identity and your VPN identity at the tiniest error) and ethical reasons, but you can rely on startpage.com if you really need Google Search. Startpage will proxy your queries to Google Search and serve you back Google reply, therefore an additional protection layer stands between your node and Google and you usually avoid captchas. A very good search engine offering privacy protection commitment is Brave Search: https://search.brave.com Kind regards
  22. 5 points
    Hello! The Express VPN interface causes a critical error to OpenVPN: Tell Eddie to ignore any alien interface: Select from Eddie's main window Preferences > Networking, write eddie in the "VPN interface name" field click Save. You may also consider to switch to WireGuard to bypass the alien interface. You can do it in Preferences > Protocols window. Uncheck Automatic, select a WireGuard connection mode and click Save. Kind regards
  23. 4 points
    Staff

    [CH] Server replacement

    Hello! We inform you that due to a few problems we are forced to replace the server Kitalpha in Switzerland. A much more powerful server will replace Kitalpha in the next days and it will be connected to a 10 Gbit/s full duplex port and line. As usual, the new server will be announced in this "News" forum in due time. The new server will not only replace Kitalpha but will also provide the additional bandwidth that several users require in Switzerland. We roughly estimate that the server will be available to you by November the 25th. Kind regards & datalove AirVPN Staff
  24. 4 points
    Staff

    Eddie Desktop 2.24 beta released

    New version, mainly bug fixes, to promote it to Stable as soon as possible. A completely revamped version of the UI, no longer based on Mono (for Linux) and Xamarin (for MacOS), is in development, but we cannot currently estimate a release date. Version 2.24.3 (Wed, 06 Nov 2024 12:08:47 +0000) [bugfix] [all] CPU usage optimization [change] [all] OpenVPN 2.6.12 [bugfix] [all] Various minor fixes [change] [all] Fine-tuning of Network Lock IPv6 rules (Private & Translation) [bugfix] [linux] Hide window when minimized to tray [bugfix] [all] Fixed issue with user/password when used with third-party .ovpn files
  25. 4 points
    Staff

    [ENDED] Spooky Halloween 2024 deal

    Hello! We reluctantly have to announce gloomy news to you all: Spooky Halloween Deals are now available in AirVPN... Save up to 74% on AirVPN longer plans (*) (*) When compared to 1 month plan price Deal will expire on 2024-11-04 UTC Check all plans and discounts here: https://airvpn.org/plans If you're already our customer and you wish to jump aboard for a longer period any additional plan will be added on top of already existing subscriptions and you will not lose any day. Every plan gives you all the features that made AirVPN a nightmare for snoopers and a scary service for competitors. Just check this frighteningly long list of terrific features if you dare: a clear mission without compromises https://airvpn.org/mission exclusive and comfortable remote inbound port forwarding system flexible, opt-in block lists against malware and other hostile entities. Pick predefined lists, add exceptions or additional blocks, define your own lists, or just use our totally neutral DNS by default improved API functions to let you control and configure VPN features and account settings active OpenVPN 3 AirVPN library open source development WireGuard integration IPv6 support, including IPv6 over IPv4 refined load balancing to squeeze every last bit per second from VPN servers free and open source software for Android, Linux, Mac and Windows easy "Configuration Generator" web interface for access through third party software guaranteed minimum bandwidth allocation GDPR compliance and very high privacy protection standards no log and/or inspection of clients' traffic effective traffic leaks prevention by AirVPN software Tor support via AirVPN software on Linux, Mac and Windows various cryptocurrencies accepted without any intermediary no obligation to use our free and open source software to enter AirVPN infrastructure. Interoperability is an AirVPN priority. perfectly clear and easy to read Privacy Notice and Terms https://airvpn.org/privacy No tricks, only treats! We witch you a spooktacular Halloween! AirVPN Staff
  26. 4 points
    Hello! We're very glad to announce a remarkable expansion of our inbound remote port forwarding system aimed at avoiding once and for all the port exhaustion problem. The comfort and the growth problem In the AirVPN "Port Forwarding" service, unlike some of our competitors we grant that assigned ports are not server specific. We also ensure that they remain permanently reserved to an account for as long as any valid plan is active. This unique system offers unparalleled comfort as you don't have to worry about server switches, zone selections and program re-configurations. However, ports are only 65536, because the space reserved for them in a TCP/IP packet header is 2 bytes, and the inconvenience of the great comfort brought by the AirVPN service is that the port exhaustion is nearing as more and more users decide to use the service. A "no compromise" solution Our goal was to avoid port exhaustion while maintaining maximum comfort. We are introducing a new system specifically designed to achieve this goal. Now we allocate not only a port number, but a port number associated with a port pool. For example a port on pool :1 can be assigned to a user, and the same port number in pool :2 can be assigned to another user. Existing assigned port will come from the first pool (:1). Currently we offer two pools, but more pools can be added whenever necessary. With this method, port exhaustion is postponed indefinitely while the comfort of the service is preserved. In the following example you can see the pool (:1, :2 for now) specified right after the port number. The account has port 24860 reserved in both pools. How it works Each Air VPN server sends out clients' VPN traffic through a shared exit IP address. From now on, AirVPN servers feature multiple exit IP addresses, each of which is linked to a specific port pool. Therefore we can determine which pool a port/address is associated with and route traffic accordingly. The implications for AirVPN users and customers The obvious good impact is that port availability increases dramatically. The new system is not difficult at all and extremely similar to the previous one: simply use DDNS (*) names with port forwarding, and not the direct IP address. Your account name(s) based on AirVPN's DDNS will always resolve into the correct server's exit-IP address related to the pool of your assigned port. If you prefer to rely on IP addresses or anyway you don't want to define domain names through AirVPN's DDNS, you can find the correct IP address used by clicking the Test Open button available in your AirVPN account port panel. Please note that this IP address could change over time, so domain names defined by DDNS are a more comfortable solution. There is only a modest caveat (which could be resolved in the future), please see below. Caveat Any setup not involving manual communication on how to connect to a service, as it happens with a p2p program, does not need domain names at all. If a program transmits autonomously how it can be reached (typical examples: some blockchain wallet programs, all torrent programs), at this stage please make sure you forward a port from pool 1 for those programs. For p2p programs that allow manual announcement configuration of the IP address, you can also use pool 2. (*) DDNS is a service offered automatically for free to all accounts and included on every and each AirVPN plan. Kind regards & datalove AirVPN Staff
  27. 4 points
    Hello! We're very glad to inform you that a new 1 Gbit/s (full duplex) server located in Taipei (Taiwan), is available: Sulafat. The server supports OpenVPN over SSL and OpenVPN over SSH, TLS 1.3, OpenVPN tls-crypt and WireGuard. The AirVPN client will show automatically the new server; if you use any other OpenVPN or WireGuard client you can generate all the files to access them through our configuration/certificates/key generator (menu "Client Area"->"Config generator"). The server accepts connections on ports 53, 80, 443, 1194, 2018 UDP and TCP for OpenVPN and ports 1637, 47107 and 51820 UDP for WireGuard. Full IPv6 support is included as well. As usual no traffic limits, no logs, no discrimination on protocols and hardened security against various attacks with separate entry and exit-IP addresses and 4096 bit DH key not shared with any other VPN server. This is our first server in Taiwan; the tests we have performed during the last week have been encouraging but not totally perfect for our quality standards. Your feedback is welcome and it will be crucial to determine whether this server's datacenter can meet your expectations and requirements. You can check the status in our real time servers monitor: https://airvpn.org/servers/Sulafat/ Kind regards & datalove AirVPN Staff
  28. 4 points
    boe_jiden123

    Been using for years

    This is by far the most resilient vpn I use. There are so many features and the VPN auto connected. There are many servers to choose from and the speeds are very fast! 😁 5/5.
  29. 4 points
    Staff

    Two new 3 Gbit/s servers available (US)

    Hello! We're very glad to inform you that two new 3 Gbit/s (full duplex) server located in San José, CA (USA) are available: Bunda and Imai. They support OpenVPN over SSL and OpenVPN over SSH, TLS 1.3, OpenVPN tls-crypt and WireGuard. The AirVPN client will show automatically the new servers; if you use any other OpenVPN or WireGuard client you can generate all the files to access it through our configuration/certificates/key generator (menu "Client Area"->"Config generator"). The servers accept connections on ports 53, 80, 443, 1194, 2018 UDP and TCP for OpenVPN and ports 1637, 47107 and 51820 UDP for WireGuard. Full IPv6 support is included as well. As usual no traffic limits, no logs, no discrimination on protocols and hardened security against various attacks with separate entry and exit-IP addresses and 4096 bit DH key not shared with any other VPN server. You can check the status in our real time servers monitor: https://airvpn.org/servers/Bunda https://airvpn.org/servers/Imai Do not hesitate to contact us for any information or issue. Kind regards and datalove AirVPN Staff
  30. 4 points
    Staff

    Six new 1 Gbit/s servers available (US)

    Hello! We're very glad to inform you that 6 new 1 Gbit/s (full duplex) servers located in Miami, Florida (USA), are available: Aladfar, Ascella, Chertan, Elkurud, Giausar, Meleph. The servers support OpenVPN over SSL and OpenVPN over SSH, TLS 1.3, OpenVPN tls-crypt and WireGuard. The AirVPN client will show automatically the new servers; if you use any other OpenVPN or WireGuard client you can generate all the files to access them through our configuration/certificates/key generator (menu "Client Area"->"Config generator"). The servers accept connections on ports 53, 80, 443, 1194, 2018 UDP and TCP for OpenVPN and ports 1637, 47107 and 51820 UDP for WireGuard. Full IPv6 support is included as well. As usual no traffic limits, no logs, no discrimination on protocols and hardened security against various attacks with separate entry and exit-IP addresses and 4096 bit DH key not shared with any other VPN server. You can check the status as usual in our real time servers monitor: https://airvpn.org/servers/Aladfar https://airvpn.org/servers/Ascella https://airvpn.org/servers/Chertan https://airvpn.org/servers/Elkurud https://airvpn.org/servers/Giausar https://airvpn.org/servers/Meleph Do not hesitate to contact us for any information or issue. Kind regards and datalove AirVPN Staff
  31. 4 points
    Staff

    New 3 Gbit/s server available (US)

    Hello! We're very glad to inform you that a new 3 Gbit/s (full duplex) server located in Raleigh, NC (USA) is available: Polis. Polis supports OpenVPN over SSL and OpenVPN over SSH, TLS 1.3, OpenVPN tls-crypt and WireGuard. The AirVPN client will show automatically the new server; if you use any other OpenVPN or WireGuard client you can generate all the files to access it through our configuration/certificates/key generator (menu "Client Area"->"Config generator"). The server accepts connections on ports 53, 80, 443, 1194, 2018 UDP and TCP for OpenVPN and ports 1637, 47107 and 51820 UDP for WireGuard. Full IPv6 support is included as well. As usual no traffic limits, no logs, no discrimination on protocols and hardened security against various attacks with separate entry and exit-IP addresses and 4096 bit DH key not shared with any other VPN server. You can check the status as usual in our real time servers monitor: https://airvpn.org/servers/Polis Do not hesitate to contact us for any information or issue. Kind regards and datalove AirVPN Staff
  32. 3 points
    Hello! We're very glad to inform you that in the coming days, according to our infrastructure expansion and improvement plan, all the servers in Los Angeles, New York City and Phoenix will be replaced. The new servers will have much more powerful hardware and all of them will be connected to a 10 Gbit/s (full duplex) port with guaranteed bandwidth. Therefore, the infrastructure in the mentioned locations will be entirely upgraded to new 10 Gbit/s servers, with 3 servers in LA, 3 servers in Phoenix and 4 servers in New York City. The current servers will be decommissioned on November the 1st. Please note that all the new servers will have new IP addresses. Connectivity will be very similar, with the notable addition of GTT and Zayo as fiber and tier1 transit providers. Kind regards and datalove AirVPN Staff
  33. 3 points
    Hello! We're very glad to inform you that three new 10 Gbit/s full duplex servers located in Los Angeles, California, are available: Maia, Sarin, Xamidimura. They have replaced Groombridge, Saclateni and Teegarden with more powerful hardware and higher overall bandwidth. The AirVPN client will show automatically the new servers; if you use any other OpenVPN or WireGuard client you can generate all the files to access them through our configuration/certificates/key generator (menu "Client Area"->"Config generator"). The servers accept connections on ports 53, 80, 443, 1194, 2018 UDP and TCP for OpenVPN and ports 1637 UDP for WireGuard. Haedus and Iklil support OpenVPN over SSL and OpenVPN over SSH, TLS 1.3, OpenVPN tls-crypt and WireGuard. Full IPv6 support is included as well. As usual no traffic limits, no logs, no discrimination on protocols and hardened security against various attacks with separate entry and exit-IP addresses. You can check the status as usual in our real time servers monitor by clicking the names of the servers. Do not hesitate to contact us for any information or issue. Kind regards & datalove AirVPN Team
  34. 3 points
    John Gow

    So long, airvpn...

    Whoever just helped me, I am literally crying. That was so nice. Jeez.
  35. 3 points
    Staff

    [ENDED] Spooky Halloween 2024 deal

    Hi! Historically, that's for the Black Friday only. 😉 Kind regards
  36. 3 points
    Staff

    [ENDED] End of season sale

    Hello! We're very glad to announce a special promotion on our long term Premium plans for the end of Summer or Winter, according to the hemisphere you live in.  You can get prices as low as 2.06 €/month with a three years plan, which is a 70% discount when compared to monthly plan price of 7 €. If you're already our customer and you wish to stay aboard for a longer period, any additional subscription will be added on top of already existing subscriptions and you will not lose any day. Please verify AirVPN features and check plans special prices on https://airvpn.org and https://airvpn.org/buy All reported discounts are computed against the 7 EUR/month plan. The sale will end on September the 24th (UTC) Kind regards & datalove AirVPN Staff
  37. 3 points
    Staff

    ANSWERED Opinions on Disabling IPv6

    Hello! The paramount IPv6 privacy problem, which was considered by many as a critical or fatal flaw compromising adoption and usage, has been resolved through privacy extensions: https://www.internetsociety.org/resources/deploy360/2014/privacy-extensions-for-ipv6-slaac/ Nowadays, ten years after that article by The Internet Society and 17 (seventeen) years after RFC 4941 virtually all widespread systems have finally adopted the very much needed privacy extensions. However, one bad apple may compromise the whole local network. See for example this paper: https://arxiv.org/abs/2203.08946 where the authors show how a single device at home that encodes its MAC address into the IPv6 address can be utilized as a tracking identifier for the entire end-user prefix. Therefore, it is good practice to verify with care every and each device and making sure that their Operating Systems implement the privacy extensions. Other than that, we can't see any serious hindrance to adopt IPv6 as far as it pertains to privacy. Furthermore, in AirVPN we picked an unorthodox approach, i.e. we implemented NAT66 with ULA, as it is one of those rare cases where it comes handy to strengthen the anonymity layer (a thoughtful analysis of the pros and cons of NAT in IPv6 can be found in the following article for example https://blogs.infoblox.com/ipv6-coe/you-thought-there-was-no-nat-for-ipv6-but-nat-still-exists/ while a pragmatic approach is here: https://blog.ipspace.net/2013/09/to-ula-or-not-to-ula-thats-question/). Switching from privacy to security, probably an informed choice can start by reading this article, that also includes other precious sources, again by the Internet Society: https://www.internetsociety.org/deploy360/ipv6/security/faq/ Kind regards
  38. 3 points
    zimbabwe

    Block vpn in Russia?

    Yes, I can confirm that AmneziaWG currently works amazingly well with AirVPN. I get speeds up to 150+ Mbps to the German servers even without the kernel module (sorry but I don't want to install anything from GitHub into the kernel). Unfortunately it's still a "DPI spoofing" solution in the vein of GoodbyeDPI, byedpi, SpoofDPI, etc., hence sooner or later they manage to detect those fake packet tricks and block it. My opinion is that only real obfuscation (methods used by Cloak, VRay, etc.) can be considered a long-term solution. For those who, like me, uses a Linux home server which acts like a VPN gateway, and start WireGuard/OpenVPN in a custom way, a couple of advices: download, compile and install both amneziavpn-go and amneziawg-tools. The first is the userspace daemon which creates the network interface, it will be run automatically once you run either: awg-quick <wg_interface_name> awg-quick <full_path_to_wg_config_file> That is the only command you should run.
  39. 3 points
    zimbabwe

    More tunneling options

    You know, it's sort of sad to think that you must fall into the darkness just because you are not belonging to the "overwhelming majority of the world". China, Russia, Belarus, Venezuela, Turkmenistan, Egypt, Turkey. Who's next? I know we are all the "third world" but we are people and want the information! If no one will lend us a hand from the greater world, where life is still okay, we won't ever make it out of the darkness.
  40. 3 points
    Lots of slow, maxed out servers, lots with high packet loss. What is going on?
  41. 3 points
    Staff

    ANSWERED Problem connection client Eddie

    Hello! Please try the following procedure to quickly resolve the problem: run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
  42. 3 points
    I would highly like it if AirVPN upgraded their servers to 10Gbps as quite often the NZ servers are very busy. No wonder why it is hard to get max speeds if they are this busy. I have sometimes seen them like 1800Mbps bandwidth throughput. Don't get me wrong, AirVPN is a good service, I just feel they need more Bandwidth in some locations like NZ because in NZ we have super fast Fibre connection speeds, some households have 1Gbps or more and that can easily use all bandwidth on the VPN server.
  43. 3 points
    Mordo

    VPN servers mostly blocked by Reddit

    Looks like the old.reddit method doesn't work anymore but found a great solution if you're a ublock origin or adguard user. copy/paste of reddit comment so blocked users can see it. Go to your uBlock Origin / AdGuard filter settings page and add this custom filter (in uBlock Origin it's under the "My filters" tab): reddit.com#%#//scriptlet('set-cookie-reload', 'reddit_session', '0') This will automatically create the reddit_session cookie as described in the post above. You have to make sure that you are using the latest uBlock Origin or AdGuard extension, because the cookie filter syntax has only been added recently to uBlock Origin. (The above filter only works with uBO version 1.53.0 or higher) Here are some more techy details about the cookie filter: It will create a session cookie, which will only last until the browser is closed. (This is good because see 2. and 3.) You will not be able to log-in to reddit while the cookie is set. (Also applies to manual method in the original post) If you want to log-in to reddit, you will have to remove or comment out the custom filter, then close and re-open your browser. Doing this will clear the session cookie and prevent your adblocker from automatically creating the fake session cookie again. You can comment out custom filters by prefixing them with an exclamation mark, e. g.: !reddit.com#%#//scriptlet('set-cookie-reload', 'reddit_session', '0') The cookie value is set to '0', this is a limitation of the new cookie filter syntax. Can't make it empty as of now unfortunately. It works fine with the value set to '0' though. reddit comment
  44. 3 points
    “The Netherlands hosts some of the world’s largest internet exchanges. This obliges us to make the best use of these exchanges for our national security. With the Temporary Cyber Act, we will make optimum use of the data carried on our cables to protect The Netherlands against Russian and Chinese hackers” – Dutch government announcement Of specific note, this law vastly expands when the Dutch agencies can perform SIGINT on Dutch Internet Exchanges like the Amsterdam Internet Exchange. These powers extend to any form of communication, including private peering and Private Network Interconnects (PNI). Every cable must be made available for ’exploration’, and it is likely that due to the wording in the new law, any request for such examination will be granted by the commission that rules on these things. Such exploration includes the right to send data to foreign intelligence agencies, including non-European ones. https://berthub.eu/articles/posts/dutch-intelligence-and-security-law/ Will this affect AIRvpn's Dutch servers? Will Dutch servers be able to guarantee AIRvpn's users privacy?
  45. 3 points
    I may have had similar issue as OP. For me the CPU usage of Eddie-UI.exe was in range od 0.5%-3% constantly (even when Eddie was hidden in the tray). Since Eddie is open-source and I'm a .NET engineer (I troubleshot a lot of app performance problems at work) I sat one Saturday afternoon and found that the issue was in the method call that gets network interfaces from system. The fix is a couple lines of code - store NetworkInterface objects in process memory (monitor for changes) and call GetIPv4Statistics() on them instead if creating new ones every time. I'm running with this custom Eddie build for over a year now without observing regressions and the CPU usage is stable at 0.0-0.1% in background After seeing this topic I re-tested with and without the patch on version 2.24.2. The results are visible on the screenshots. @Staff Feel free to test this patch [git apply file.patch] I'm using Windows - haven't tested other platforms BR network-interface-get-improvement.patch
  46. 3 points
    OpenSourcerer

    Termination of service in Italy

    Are there any thoughts on moving AirVPN's base to another country? What would a moving scenario entail? Would it even be feasible?
  47. 3 points
    NaDre

    ANSWERED Use Airvpn only for torrent

    This is what I do: https://github.com/tool-maker/VPN_just_for_torrents/wiki/Running-OpenVPN-on-Windows-without-VPN-as-Default-Gateway Works for Wireguard too. You add routing table entries to put the original default gateway back in effect (using a provided script - copy and paste). Basically you have all public IP addresses routed outside the VPN. And then bind the torrent client to the VPN interface (or address) to have it use the VPN. In Windows, a program bound to the VPN interface will ignore routing table entries that are not for the VPN interface. So it sees the VPN as the only route. I have used this (I wrote the scripts there) for many years. Some people complain that this is too much reading/too technical/too much work. But you really just have to copy and paste a couple of .bat scripts for the routing. Also, a caveat. This really does rely on the torrent program binding properly to the VPN interface. From that page: "If you are using uTorrent, uTorrent (older releases at least) will ignore your instruction to bind the VPN and use the default gateway if the address you specify does not exist." Recent versions of qBittorrent seem to have become unreliable for this too. I use Transmission (transmission-daemon.exe). For safety, I use Windows firewall to block the torrent program from using the real interface. The method is to block out-going traffic for that program from IP ranges 192.168.0.0/16 (for IPv4) and 2000::/3 (for IPv6). This presumes that your router uses NAT for IPv4 (with the usual LAN private address range) but not for IPv6. You can start Windows Firewall by executing "wf.msc". Or find it in the start menu. Add the rules in "Outbound Rules". One for IPv4 and one for IPv6. The address goes in the "Scope" tab in "Local IP address". Check "Block the connection" in the "General" tab. The program path goes in the "Programs and Services" tab in "This program".
  48. 3 points
    Staff

    ANSWERED No Servers in France ?

    Hello! We have no plans to operate VPN servers in France (and in Italy) for the mandatory data retention framework still enforced in disdain of three different legally binding decisions of the CJEU (see below). France is in breach and Italy is too, but the Commission hesitates to open infraction procedures. Since the decisions pertain to the the preservation of a fundamental human right enshrined in the EU Charter of Fundamental Rights and in the European Convention on Human Rights, it does not seem inappropriate to consider that both France and Italy are committing one of the worst breaches a EU Member State can be guilty of. We might challenge with a casus belli the (il)legal framework in France, but we are already committed in other EU countries and we can't open potentially multiple legal battle fronts. The Court of Justice declares the Data Retention Directive to be invalid https://curia.europa.eu/jcms/upload/docs/application/pdf/2014-04/cp140054en.pdf The Members States may not impose a general obligation to retain data on providers of electronic communications services https://curia.europa.eu/jcms/upload/docs/application/pdf/2016-12/cp160145en.pdf The Court of Justice confirms that EU law precludes national legislation requiring a provider of electronic communications services to carry out the general and indiscriminate transmission or retention of traffic data and location data for the purpose of combating crime in general or of safeguarding national security https://curia.europa.eu/jcms/upload/docs/application/pdf/2020-10/cp200123en.pdf Kind regards
  49. 3 points
    AIRVPN DOES NOT RECOGNIZE ANYMORE VERISIGN, AFILIAS AND ICANN AUTHORITY. OUR COMMITMENT AGAINST UNITED STATES OF AMERICA UNFAIR AND ILLEGAL DOMAIN NAMES SEIZURES. The United States of America authorities have been performing domain names seizures since the end of 2010. The seizures have been performed against perfectly legal web-sites and/or against web-sites outside US jurisdiction. Administrators of some of those web-sites had been previously acquitted of any charge by courts in the European Union. The domain name seizures affect the world wide web in its entirety since they are performed bypassing the original registrar and forcing VeriSign and Afilias (american companies which administer TLDs like .org, .net, .info and .com) to transfer the domain name to USA authorities property. No proper judicial overview is guaranteed during the seizure. Given all of the above, we repute that these acts: - are a violation of EU citizens fundamental rights, as enshrined in the European Convention on Human Rights; - are an attack against the Internet infrastructure and the cyberspace; - are a strong hint which shows that decision capacities of USA Department of Justice and ICE are severely impaired; and therefore from now on AirVPN does not recognize VeriSign, Afilias and/or ICANN authority over domain names. AirVPN refuses to resolve "seized" domain names to the IP address designated by USA authorities, allowing normal access to the original servers' websites / legitimate Ip addresses. In order to fulfil the objective, we have put in place an experimental service which is already working fine. If you find anomalies, please let us know, the system will surely improve in time. Kind regards AirVPN admins
  50. 3 points
    They also reserve the right to kill anyone with a drone strike at the push of a button. No trial needed.
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