All: I understand this is a 2 year old thread, but I feel that it is appropriate that I provide my input here. I am also a customer of Shaw in 2018. At this time I subscribed to a Shaw 150 Mbps offering in my area. In practice I can achieve a recorded speed of 90 at best. I called to receive some compensation for this issue, but that's besides the point. At this time, if I connect to AirVPN through Canadian or U.S. servers, the speed test results in 1-5 Mbps. If I connect to the Netherlands, the speed test results in some where between 19-25 Mbps. I agree with the OP that there is definitely something shady going on with Shaw in general. But I am told from friends that their experience with Telus and VPNs are also similarly challenged. I have tried other protocols, but the speed result is usually 1-5 Mbps. I understand that there are other smaller outfits in the market, such as Teksavvy. But, these outfits have a long lead time before anyone can show up at the door. I have enough personal difficulty with the idea of letting some third party service guy from Telus show up at my door. Hence I chose Shaw since the at home service visit is carried out by a Shaw employee. EDIT: March 4, 2018 - From my experience I note that streaming video can be slow at times. Once I have a VPN up, the stream becomes much better. EDIT: June 24, 2018 - At this stage, my speed without VPN has not improved. But, AirVPN speed increased to an all time observed high of 50 Mbps. Shaw has recently received negative publicity for mistreating its customers with a pay-to-pay argument surrounding their invoices. I am contemplating competitors such as Teksavvy. As of this writing, Teksavvy has won CRTC battles enabling customers who wish to switch to simply change modems instead of necessitating a technician to visit the residence. EDIT: June 25, 2018 - After receiving a Teksavvy modem and testing the internet speed, I have observed a new all time high of 120 Mbps. My only conclusion from this is that Shaw is deliberately throttling customer speeds and making any excuse conceivable.