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Hello, Recently I have noticed that it looks like the Phoenix AirVPN servers (Bootes, Chalawan, Indus, Phoenix, Virgo) , Berlin AirVPN Server (Cujam) , and Barcelona AirVPN server (Eridanus) are not actually located where M247 claims they are located, and it appears M247 is misrepresenting the locations of these servers If you go to the status page of any "Phoenix" server for example https://airvpn.org/servers/Bootes/ you will see the latencies to other cities where AirVPN has servers, and it shows 0ms to Los Angeles, that wouldn't be physically possible if the Phoenix servers were truly located in Phoenix. This points to the Phoenix servers truly being hosted in Los Angeles Additionally, on a personal VPS server of mine which is located in Los Angeles, I get less than 1ms latency between my VPS in Los Angeles to the AirVPN "Phoenix" servers, which, again, points to the Phoenix servers truly being in Los Angeles, because this 1ms latency would not be physically possible between Los Angeles and Phoenix And if you go to the status page of the "Berlin" server https://airvpn.org/servers/Cujam/ It shows 0ms latency to Frankfurt, also not physically possible This points to the Berlin servers really being in Frankfurt And if you go to the status page of the "Barcelona" server https://airvpn.org/servers/Eridanus/ It shows 0ms latency to Madrid, again, not physically possible! This points to the Barcelona servers truly being hosted in Madrid M247 may say that if you do a WHOIS lookup on their Phoenix IP block, the description is "M247 Phoenix" but honestly this is not proof at all, as the network admins can set whatever netname and description they want when they're creating the inetnum object in their RIR's database. For additional proof other than the "Berlin" , "Barcelona", and "Phoenix" that Air has from M247, Here is M247's full list of locations according to their website You can see that neither Berlin, Phoenix, or Barcelona is on this list. https://m247.com/services/host/dedicated-servers/ From the website, their locations: Europe: Amsterdam, NL Belgrade, RS Brussels, BE Bucharest, RO Budapest, HU Copenhagen, DK Dublin, IE Frankfurt, DE London, UK Manchester, UK Madrid, ES Milan, IT Oslo, NO Paris, FR Prague, CZ Sofia, BG Stockholm, SE Warsaw, PL Vienna, AT Zurich, CH North America: Dallas, TX, USA Los Angeles, CA, USA Miami, FL, USA New York Metro Area, USA (Secaucus, NJ) Montreal, QC, CA Asia and Middle East: Dubai, UAE Hong Kong, HK Singapore, SG Tokyo, JP Oceania: Sydney, AU Based on this information it is clear to see that M247 is misrepresenting the locations of AirVPN's Phoenix, Berlin, and Barcelona servers, From being a customer of Air for as long as I have, I can tell that the Air staff are honest and they have provided and continue to provide a great and true service, this is extremely evident for example by looking at how AirVPN left France because of the concerning legal framework there, and why AirVPN does not operate in Poland or Italy for similar reasons, even though other VPNs gladly operate services in those countries. It's clear as day to see that AirVPN is not deceptive or untruthful at all, so I am absolutely not accusing Air at all of participating in this misrepresentation, it just seems to me like Air was duped by M247 into buying these servers that are reported to be in a different location than the one they are truly in. So given that the 5 Phoenix AirVPN servers , the 1 Berlin server, and 1 Barcelona server are falsely geolocated, it would be good idea for Staff to replace those servers with ones that are actually in the reported locations, or just change the reported location of those servers in Eddie to reflect the true locations.

Hello! We inform you that all of our VPN servers in Maidenhead will cease operations on 03 September 2021. They will be replaced by servers in London featuring more modern hardware. Unfortunately, both technical and non-technical reasons force us to leave the current dc in Maidenhead. Servers in London are anyway located just 40 Km from Maidenhead and they will be announced and available in the next days. The new machines will keep the same names in order to support the old FQDN used by OpenVPN client profiles. Since the datacenter seems to have put offline already a server before the natural expiration date, we could put the new servers online before the mentioned 03 September date. When new servers are turned on, older ones with the same name will be disconnected from the infrastructure. This thread will be updated, if necessary, accordingly. The replacement servers are five, while the replaced ones are six. That's because we might be adding in the future another datacenter in UK in a different location. Kind regards AirVPN Staff

Tested: Eddie 2.21 beta 2 Windows Version: 10.0.19042 Build 19042

Of course not. I wrote this topic in hope that some dev from AirVPN checks this forum.

Thanks for the response! It's more clear to me now. So the problem in Poland are the data retention laws for which you could suffer process costs - if you'd challenge them based on CJEU ruling. Otherwise it's you or the datacenter that have to provide metadata upon request from legal entity. I saw some other VPNs (located in EU) saying that they don't have to collect any data because they are not a internet service provider (and they have servers is Poland), but I don't know how this pertains to datacenter level collection. This may be a marketing trick/talk as you say. Unfortunately, I'm not a lawyer so I cannot point you to a current paragraph in Polish law. I found this article that mentions new law that was passed in 2016 (link). I don't know if it's relevant to datacenters or VPNs but it says that the metadata retention period is 12 months. And this (PDF) report, page 31. I will try to post here if there find any news of this laws changing in the future Best regards

@56Kmodem Thank you, it's probably the configuration file "default.profile" which is not removed by the uninstaller (correctly, because it's an uninstall and not a purge) and which is not upward compatible. It remains to be seen why the problem arose in the first place with 2.21 beta. The very first time you had the problem, were you testing beta 1 or beta 2? What is your exact Windows version? Kind regards

Me to. Only through M247 seervers (my IP 84.39.116.180). Recent thing. Non-M247 servers are fine.

@cellulosa I would still contact them so it ends up somewhere in the system. While above is valid, a truthful point for VPN usage is public Wi-Fi hotspots that you should use a VPN on, hence justifying your attempt to access their website via AirVPN.

Companies that offer transactions often block VPN access, you can reach out to Sainsburys directly and ask them to whitelist or remove the AirVPN exit nodes from their blacklist but I suspect they won't be interested. Using a VPN to mask your identity with a service that you log into and that has your home address to deliver to is usually not valuable.

Bitwarden has been my go to for awhile. I think some others may say Keepass.