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Showing content with the highest reputation on 12/03/20 in all areas

  1. 1 point
    @Braguette A transaction ID is not a personal information, but a code created pseudo-randomly, so it would be an error to cover it in a Privacy Notice and Terms document. Anyway it is stored in the payment processor database forever. If a customer asks for a refund, she must provide the needed data to make the refund possible, or simply ask the payment processor for a refund via the proper procedure implemented both in 2Checkout and PayPal. If the payment was delivered directly without intermediaries (i.e. through cryptocurrency which we accept cutting out any intermediary), the customer asking for a refund must again provide us with the proper data to let us verify refund eligibility, for example transaction hash in a blockchain. Kind regards
  2. 1 point
    Hello! We do not retain data on AirVPN servers. Data remains forever in your and our PayPal account,, as well as in your credit card company database, though. However that's a matter of PayPal or your credit card issuer privacy policy. In our privacy notice we address this fact here: Thank you very much for your choice. Enjoy AirVPN! Kind regards
  3. 1 point
    Wabbit

    Cannot Connect with Eddie

    Hi. Running an older (2013) Mac with Mojave. Now using Eddie version 2.19.6 as instructed on home page. Eddie keeps giving me the same pop up after I log in. (attached) Had it running well before with 2.18.7, so something must have changed. Suggestions? Thanks! Tim
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