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Eddie 2.11.15 authentication checks fail

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Hi,

 

Authentication checks as reported with prior versions of Eddie continue to fail with the release version of the Eddie client. After the authentication check (40+ seconds), it takes a minute thirty to two minutes of 'Connecting to..' before connecting to the AirVPN service. Additionally, the following errors have been appearing in the log:

 

- Cannot retrieve systems & servers data. Please retry later or contact us for help. (The request timed out)

 

I 2017.01.31 09:43:39 - Eddie client version: 2.11.15 / osx_x64, System: OSX, Name: 10.12.3, Mono/.Net Framework: v4.0.30319
. 2017.01.31 09:43:39 - Reading options from /Users/<USER>/.airvpn/AirVPN.xml
. 2017.01.31 09:43:40 - Data path: /Users/<USER>/.airvpn
. 2017.01.31 09:43:40 - Application path: /Applications/AirVPN.localized/Eddie.app/Contents/MacOS
. 2017.01.31 09:43:40 - Executable path: /Applications/AirVPN.localized/Eddie.app/Contents/MacOS/Eddie
. 2017.01.31 09:43:40 - Command line arguments (1): psn_0_2286126="True"
. 2017.01.31 09:43:40 - Operating System: Unix 16.4.0.0 - Darwin MacBook.local 16.4.0 Darwin Kernel Version 16.4.0: Thu Dec 22 22:53:21 PST 2016; root:xnu-3789.41.3~3/RELEASE_X86_64 x86_64
I 2017.01.31 09:43:40 - OpenVPN Driver - Expected
I 2017.01.31 09:43:40 - OpenVPN - Version: 2.4.0 - OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09 (/Applications/AirVPN.localized/Eddie.app/Contents/MacOS/openvpn)
I 2017.01.31 09:43:40 - SSH - Version: OpenSSH_7.3p1, LibreSSL 2.4.1 (/usr/bin/ssh)
I 2017.01.31 09:43:40 - SSL - Version: stunnel 5.40 (/Applications/AirVPN.localized/Eddie.app/Contents/MacOS/stunnel)
! 2017.01.31 09:43:40 - Ready
. 2017.01.31 09:43:40 - Updating systems & servers data ...
I 2017.01.31 09:43:45 - Session starting.
. 2017.01.31 09:43:46 - IPv6 disabled on network adapter (Wi-Fi)
. 2017.01.31 09:43:46 - IPv6 disabled on network adapter (Bluetooth PAN)
. 2017.01.31 09:43:46 - IPv6 disabled on network adapter (Thunderbolt Bridge)
. 2017.01.31 09:44:20 - Cannot retrieve systems & servers data. Please retry later or contact us for help. (The request timed out)
I 2017.01.31 09:44:45 - Checking authorization ...
W 2017.01.31 09:45:25 - Authorization check failed, continue anyway ({1])
! 2017.01.31 09:45:25 - Connecting to Diadema (Belgium, Brussels)
! 2017.01.31 09:45:29 - Disconnecting
. 2017.01.31 09:45:29 - Connection terminated.
I 2017.01.31 09:45:29 - Cancel requested.
. 2017.01.31 09:45:29 - IPv6 restored on network adapter (Wi-Fi)
. 2017.01.31 09:45:29 - IPv6 restored on network adapter (Bluetooth PAN)
. 2017.01.31 09:45:29 - IPv6 restored on network adapter (Thunderbolt Bridge)
! 2017.01.31 09:45:29 - Session terminated.
. 2017.01.31 09:45:36 - Updating systems & servers data ...
. 2017.01.31 09:46:17 - Cannot retrieve systems & servers data. Please retry later or contact us for help. (The request timed out)
. 2017.01.31 09:47:09 - OpenVPN > OpenVPN 2.4.0 x86_64-apple-darwin16.3.0 [sSL (OpenSSL)] [LZO] [LZ4] [MH/RECVDA] [AEAD] built on Jan 29 2017
. 2017.01.31 09:47:09 - OpenVPN > ifconfig: ioctl (SIOCDIFADDR): Can't assign requested address
. 2017.01.31 09:47:09 - OpenVPN > library versions: OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09
. 2017.01.31 09:47:09 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3101
. 2017.01.31 09:47:09 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2017.01.31 09:47:09 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2017.01.31 09:47:09 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]194.187.251.162:443
. 2017.01.31 09:47:09 - OpenVPN > Socket Buffers: R=[196724->196724] S=[9216->9216]
. 2017.01.31 09:47:09 - OpenVPN > UDP link local: (not bound)
. 2017.01.31 09:47:09 - OpenVPN > UDP link remote: [AF_INET]194.187.251.162:443
. 2017.01.31 09:47:09 - OpenVPN > TLS: Initial packet from [AF_INET]194.187.251.162:443, sid=4b4535ee 61460ebc
. 2017.01.31 09:47:09 - OpenVPN > VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org
. 2017.01.31 09:47:09 - OpenVPN > Validating certificate key usage
. 2017.01.31 09:47:09 - OpenVPN > ++ Certificate has key usage  00a0, expects 00a0
. 2017.01.31 09:47:09 - OpenVPN > VERIFY KU OK
. 2017.01.31 09:47:09 - OpenVPN > Validating certificate extended key usage
. 2017.01.31 09:47:09 - OpenVPN > ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication
. 2017.01.31 09:47:09 - OpenVPN > VERIFY EKU OK
. 2017.01.31 09:47:09 - OpenVPN > VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org
. 2017.01.31 09:47:09 - OpenVPN > Control Channel: TLSv1.2, cipher TLSv1/SSLv3 DHE-RSA-AES256-GCM-SHA384, 4096 bit RSA
. 2017.01.31 09:47:09 - OpenVPN > [server] Peer Connection Initiated with [AF_INET]194.187.251.162:443
. 2017.01.31 09:47:09 - OpenVPN > SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)
. 2017.01.31 09:47:09 - OpenVPN > PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1 bypass-dhcp,dhcp-option DNS 10.4.0.1,comp-lzo no,route-gateway 10.4.0.1,topology subnet,ping 10,ping-restart 60,ifconfig 10.4.11.130 255.255.0.0'
. 2017.01.31 09:47:09 - OpenVPN > OPTIONS IMPORT: timers and/or timeouts modified
. 2017.01.31 09:47:09 - OpenVPN > OPTIONS IMPORT: compression parms modified
. 2017.01.31 09:47:09 - OpenVPN > OPTIONS IMPORT: --ifconfig/up options modified
. 2017.01.31 09:47:09 - OpenVPN > OPTIONS IMPORT: route options modified
. 2017.01.31 09:47:09 - OpenVPN > OPTIONS IMPORT: route-related options modified
. 2017.01.31 09:47:09 - OpenVPN > OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
. 2017.01.31 09:47:09 - OpenVPN > Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
. 2017.01.31 09:47:09 - OpenVPN > Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2017.01.31 09:47:09 - OpenVPN > Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
. 2017.01.31 09:47:09 - OpenVPN > Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2017.01.31 09:47:09 - OpenVPN > ROUTE_GATEWAY 192.168.1.1/255.255.255.0 IFACE=en0 HWADDR=4c:32:75:8c:da:b9
. 2017.01.31 09:47:09 - OpenVPN > Opening utun (connect(AF_SYS_CONTROL)): Resource busy
. 2017.01.31 09:47:09 - OpenVPN > Opened utun device utun1
. 2017.01.31 09:47:09 - OpenVPN > do_ifconfig, tt->did_ifconfig_ipv6_setup=0
. 2017.01.31 09:47:09 - OpenVPN > /sbin/ifconfig utun1 delete
. 2017.01.31 09:47:09 - OpenVPN > NOTE: Tried to delete pre-existing tun/tap instance -- No Problem if failure
. 2017.01.31 09:47:09 - OpenVPN > /sbin/ifconfig utun1 10.4.11.130 10.4.11.130 netmask 255.255.0.0 mtu 1500 up
. 2017.01.31 09:47:09 - OpenVPN > /sbin/route add -net 10.4.0.0 10.4.11.130 255.255.0.0
. 2017.01.31 09:47:09 - OpenVPN > add net 10.4.0.0: gateway 10.4.11.130
. 2017.01.31 09:47:09 - OpenVPN > /sbin/route add -net 194.187.251.162 192.168.1.1 255.255.255.255
. 2017.01.31 09:47:09 - OpenVPN > add net 194.187.251.162: gateway 192.168.1.1
. 2017.01.31 09:47:09 - OpenVPN > /sbin/route add -net 0.0.0.0 10.4.0.1 128.0.0.0
. 2017.01.31 09:47:09 - OpenVPN > add net 0.0.0.0: gateway 10.4.0.1
. 2017.01.31 09:47:09 - OpenVPN > /sbin/route add -net 128.0.0.0 10.4.0.1 128.0.0.0
. 2017.01.31 09:47:09 - OpenVPN > add net 128.0.0.0: gateway 10.4.0.1
. 2017.01.31 09:47:09 - Starting Management Interface
W 2017.01.31 09:47:09 - Connection refused
I 2017.01.31 09:47:29 - Session starting.
. 2017.01.31 09:47:29 - IPv6 disabled on network adapter (Wi-Fi)
. 2017.01.31 09:47:29 - IPv6 disabled on network adapter (Bluetooth PAN)
. 2017.01.31 09:47:29 - IPv6 disabled on network adapter (Thunderbolt Bridge)
I 2017.01.31 09:47:29 - Checking authorization ...
W 2017.01.31 09:48:10 - Authorization check failed, continue anyway ({1])

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Hello!

 

Have you tried going to your Client Area and disconnecting any other devices you may have connected?

 

You could also try using different protocols in the client.

 

Do make sure no third party security software could be interfering as well


Moderators do not speak on behalf of AirVPN. Only the Official Staff account does. Please also do not run Tor Exit Servers behind AirVPN, thank you.
Did you make a guide or how-to for something? Then contact me to get it listed in my new user guide's Guides Section, so that the community can find it more easily.


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Hi,

 

Authentication checks as reported with prior versions of Eddie continue to fail with the release version of the Eddie client. After the authentication check (40+ seconds), it takes a minute thirty to two minutes of 'Connecting to..' before connecting to the AirVPN service. Additionally, the following errors have been appearing in the log:

 

- Cannot retrieve systems & servers data. Please retry later or contact us for help. (The request timed out)

 

I 2017.01.31 09:43:39 - Eddie client version: 2.11.15 / osx_x64, System: OSX, Name: 10.12.3, Mono/.Net Framework: v4.0.30319

. 2017.01.31 09:43:39 - Reading options from /Users//.airvpn/AirVPN.xml

. 2017.01.31 09:43:40 - Data path: /Users//.airvpn

. 2017.01.31 09:43:40 - Application path: /Applications/AirVPN.localized/Eddie.app/Contents/MacOS

. 2017.01.31 09:43:40 - Executable path: /Applications/AirVPN.localized/Eddie.app/Contents/MacOS/Eddie

. 2017.01.31 09:43:40 - Command line arguments (1): psn_0_2286126="True"

. 2017.01.31 09:43:40 - Operating System: Unix 16.4.0.0 - Darwin MacBook.local 16.4.0 Darwin Kernel Version 16.4.0: Thu Dec 22 22:53:21 PST 2016; root:xnu-3789.41.3~3/RELEASE_X86_64 x86_64

I 2017.01.31 09:43:40 - OpenVPN Driver - Expected

I 2017.01.31 09:43:40 - OpenVPN - Version: 2.4.0 - OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09 (/Applications/AirVPN.localized/Eddie.app/Contents/MacOS/openvpn)

I 2017.01.31 09:43:40 - SSH - Version: OpenSSH_7.3p1, LibreSSL 2.4.1 (/usr/bin/ssh)

I 2017.01.31 09:43:40 - SSL - Version: stunnel 5.40 (/Applications/AirVPN.localized/Eddie.app/Contents/MacOS/stunnel)

! 2017.01.31 09:43:40 - Ready

. 2017.01.31 09:43:40 - Updating systems & servers data ...

I 2017.01.31 09:43:45 - Session starting.

. 2017.01.31 09:43:46 - IPv6 disabled on network adapter (Wi-Fi)

. 2017.01.31 09:43:46 - IPv6 disabled on network adapter (Bluetooth PAN)

. 2017.01.31 09:43:46 - IPv6 disabled on network adapter (Thunderbolt Bridge)

. 2017.01.31 09:44:20 - Cannot retrieve systems & servers data. Please retry later or contact us for help. (The request timed out)

I 2017.01.31 09:44:45 - Checking authorization ...

W 2017.01.31 09:45:25 - Authorization check failed, continue anyway ({1])

! 2017.01.31 09:45:25 - Connecting to Diadema (Belgium, Brussels)

! 2017.01.31 09:45:29 - Disconnecting

. 2017.01.31 09:45:29 - Connection terminated.

I 2017.01.31 09:45:29 - Cancel requested.

. 2017.01.31 09:45:29 - IPv6 restored on network adapter (Wi-Fi)

. 2017.01.31 09:45:29 - IPv6 restored on network adapter (Bluetooth PAN)

. 2017.01.31 09:45:29 - IPv6 restored on network adapter (Thunderbolt Bridge)

! 2017.01.31 09:45:29 - Session terminated.

. 2017.01.31 09:45:36 - Updating systems & servers data ...

. 2017.01.31 09:46:17 - Cannot retrieve systems & servers data. Please retry later or contact us for help. (The request timed out)

. 2017.01.31 09:47:09 - OpenVPN > OpenVPN 2.4.0 x86_64-apple-darwin16.3.0 [sSL (OpenSSL)] [LZO] [LZ4] [MH/RECVDA] [AEAD] built on Jan 29 2017

. 2017.01.31 09:47:09 - OpenVPN > ifconfig: ioctl (SIOCDIFADDR): Can't assign requested address

. 2017.01.31 09:47:09 - OpenVPN > library versions: OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09

. 2017.01.31 09:47:09 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3101

. 2017.01.31 09:47:09 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2017.01.31 09:47:09 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2017.01.31 09:47:09 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]194.187.251.162:443

. 2017.01.31 09:47:09 - OpenVPN > Socket Buffers: R=[196724->196724] S=[9216->9216]

. 2017.01.31 09:47:09 - OpenVPN > UDP link local: (not bound)

. 2017.01.31 09:47:09 - OpenVPN > UDP link remote: [AF_INET]194.187.251.162:443

. 2017.01.31 09:47:09 - OpenVPN > TLS: Initial packet from [AF_INET]194.187.251.162:443, sid=4b4535ee 61460ebc

. 2017.01.31 09:47:09 - OpenVPN > VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org

. 2017.01.31 09:47:09 - OpenVPN > Validating certificate key usage

. 2017.01.31 09:47:09 - OpenVPN > ++ Certificate has key usage  00a0, expects 00a0

. 2017.01.31 09:47:09 - OpenVPN > VERIFY KU OK

. 2017.01.31 09:47:09 - OpenVPN > Validating certificate extended key usage

. 2017.01.31 09:47:09 - OpenVPN > ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication

. 2017.01.31 09:47:09 - OpenVPN > VERIFY EKU OK

. 2017.01.31 09:47:09 - OpenVPN > VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org

. 2017.01.31 09:47:09 - OpenVPN > Control Channel: TLSv1.2, cipher TLSv1/SSLv3 DHE-RSA-AES256-GCM-SHA384, 4096 bit RSA

. 2017.01.31 09:47:09 - OpenVPN > [server] Peer Connection Initiated with [AF_INET]194.187.251.162:443

. 2017.01.31 09:47:09 - OpenVPN > SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

. 2017.01.31 09:47:09 - OpenVPN > PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1 bypass-dhcp,dhcp-option DNS 10.4.0.1,comp-lzo no,route-gateway 10.4.0.1,topology subnet,ping 10,ping-restart 60,ifconfig 10.4.11.130 255.255.0.0'

. 2017.01.31 09:47:09 - OpenVPN > OPTIONS IMPORT: timers and/or timeouts modified

. 2017.01.31 09:47:09 - OpenVPN > OPTIONS IMPORT: compression parms modified

. 2017.01.31 09:47:09 - OpenVPN > OPTIONS IMPORT: --ifconfig/up options modified

. 2017.01.31 09:47:09 - OpenVPN > OPTIONS IMPORT: route options modified

. 2017.01.31 09:47:09 - OpenVPN > OPTIONS IMPORT: route-related options modified

. 2017.01.31 09:47:09 - OpenVPN > OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified

. 2017.01.31 09:47:09 - OpenVPN > Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

. 2017.01.31 09:47:09 - OpenVPN > Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2017.01.31 09:47:09 - OpenVPN > Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

. 2017.01.31 09:47:09 - OpenVPN > Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2017.01.31 09:47:09 - OpenVPN > ROUTE_GATEWAY 192.168.1.1/255.255.255.0 IFACE=en0 HWADDR=4c:32:75:8c:da:b9

. 2017.01.31 09:47:09 - OpenVPN > Opening utun (connect(AF_SYS_CONTROL)): Resource busy

. 2017.01.31 09:47:09 - OpenVPN > Opened utun device utun1

. 2017.01.31 09:47:09 - OpenVPN > do_ifconfig, tt->did_ifconfig_ipv6_setup=0

. 2017.01.31 09:47:09 - OpenVPN > /sbin/ifconfig utun1 delete

. 2017.01.31 09:47:09 - OpenVPN > NOTE: Tried to delete pre-existing tun/tap instance -- No Problem if failure

. 2017.01.31 09:47:09 - OpenVPN > /sbin/ifconfig utun1 10.4.11.130 10.4.11.130 netmask 255.255.0.0 mtu 1500 up

. 2017.01.31 09:47:09 - OpenVPN > /sbin/route add -net 10.4.0.0 10.4.11.130 255.255.0.0

. 2017.01.31 09:47:09 - OpenVPN > add net 10.4.0.0: gateway 10.4.11.130

. 2017.01.31 09:47:09 - OpenVPN > /sbin/route add -net 194.187.251.162 192.168.1.1 255.255.255.255

. 2017.01.31 09:47:09 - OpenVPN > add net 194.187.251.162: gateway 192.168.1.1

. 2017.01.31 09:47:09 - OpenVPN > /sbin/route add -net 0.0.0.0 10.4.0.1 128.0.0.0

. 2017.01.31 09:47:09 - OpenVPN > add net 0.0.0.0: gateway 10.4.0.1

. 2017.01.31 09:47:09 - OpenVPN > /sbin/route add -net 128.0.0.0 10.4.0.1 128.0.0.0

. 2017.01.31 09:47:09 - OpenVPN > add net 128.0.0.0: gateway 10.4.0.1

. 2017.01.31 09:47:09 - Starting Management Interface

W 2017.01.31 09:47:09 - Connection refused

I 2017.01.31 09:47:29 - Session starting.

. 2017.01.31 09:47:29 - IPv6 disabled on network adapter (Wi-Fi)

. 2017.01.31 09:47:29 - IPv6 disabled on network adapter (Bluetooth PAN)

. 2017.01.31 09:47:29 - IPv6 disabled on network adapter (Thunderbolt Bridge)

I 2017.01.31 09:47:29 - Checking authorization ...

W 2017.01.31 09:48:10 - Authorization check failed, continue anyway ({1])

 

Hello!

 

Have you downloaded the .pkg package or the .tar.gz tarball?

 

Can you try to download the portable tar.gz, extract it on the Desktop and test again?

 

Kind regards

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