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Latest Windows 10 Build breaks OpenVPN TAP Driver?


Best Answer Staff, 16 November 2015 - 02:00 PM

Hello!

 

We confirm issues related to Windows 10 latest build (13-14 Nov 2015) and tun/tap driver installation.

 

On all of our tested systems we managed to solve the problem in this way:

  • make sure that Eddie client is not running
  • remove tun/tap driver via Control Panel
  • reboot the system (mandatory)
  • re-install tun/tap driver

Kind regards

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24 replies to this topic

#1 Zarkov

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Posted 16 November 2015 - 06:13 AM

I'm having problems with the TAP driver since updating to the most recent build of Windows 10.

 

Ever since installing the latest build, the TAP Driver became inoperable and the AirVPN Client received "major timeouts".  IT tried uninstalling the drivers and client and reinstalling again, but the TAP driver install failed.  I even tried uninstalling the drivers (as administrator) and reinstalling them separately and that failed too.

 

Has anyone come across this problem as well?



#2 Staff

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Posted 16 November 2015 - 02:00 PM   Best Answer

Hello!

 

We confirm issues related to Windows 10 latest build (13-14 Nov 2015) and tun/tap driver installation.

 

On all of our tested systems we managed to solve the problem in this way:

  • make sure that Eddie client is not running
  • remove tun/tap driver via Control Panel
  • reboot the system (mandatory)
  • re-install tun/tap driver

Kind regards



#3 master333

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Posted 16 November 2015 - 06:26 PM

I have just upgraded to Win 10 v1511 and my AIrVPN service seems normal.

 

How can I tell if I need to do the fix or not. Is there an error message in the Logs tab?



#4 Zarkov

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Posted 16 November 2015 - 06:43 PM

As a slight variation to your instructions, I uninstalled both (just to make sure the client didn't try to start with windows).  I then reinstalled the TAP driver separately first and then the client.  All good.  Back up and running!

 

 

Thank you so much guys!



#5 T-BagOP

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Posted 25 November 2015 - 09:44 PM

Yeah even when trying this it does not work... help please?



#6 T-BagOP

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Posted 25 November 2015 - 10:35 PM

Update: My previous post hasn't been approved yet, nor will this but I fixed it by uninstalling the TAP Driver, making sure Eddie doesn't run on boot and then I booted into safe mode, installed and then booted back into normal Windows and it appears to be working fine.

 

In short:

1. Uninstall existing TAP driver

2. Shift + Reboot button

3. Start Windows in Diagnostic mode (it's pretty clear, the menu will give you options to boot into this diagnostic mode, then press 4 or something for Safe mode)

4. Install TAP driver in safe mode

5. Reboot, should now work.



#7 chipuodirlo

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Posted 28 November 2015 - 09:19 PM

Just upgraded to Win 10 10586 - All problems gone. Installed OpenVPN and AirVPN without a hitch. Two weeks of time and hassle gone!



#8 XBS

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Posted 04 December 2015 - 12:13 PM

Hello,

i follow exactly the istructions, but i can't connect yet.

on Windows10 Pro V. 1511
Build 10586.0
Can you help me?
Thank you

XB

Attached Files

  • Attached File  logs.txt   36.73K   342 downloads


#9 vpnforme2

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Posted 07 December 2015 - 06:33 AM

I thought that I had followed the directions above but could never get AirVPN to work.  I originally had 3 versions of TAP installed according to cmd.  I tried to uninstall TAP through cmd but even with Open VPN and AirVPN uninstalled I would still get an error when installing the TAP driver.  Maybe this should have stated in the directions above because I thought using cmd to uninstall the TAP drivers was the appropriate way.

 

I finally got it to work today.  I opened up Device Manager, clicked on "Network Adapters" and saw I had about 10 different occurences of TAP drivers (probably from every time I tried to reinstall).  So I right clicked on each one, clicked uninstall (I checked the box to remove software since some of the drivers had that as an option) on each driver.  I then restarted my computer.  I already had AirVPN installed, so I started it like normal.  I can't remember all of the notifications that popped up, but I do remember seeing that AirVPN was going to upgrade my TAP driver.

 

Now looking at Device Manager, I only have one TAP driver (9.0.0.21).  This isn't the most current one, but AirVPN works again.



#10 Finguz

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Posted 02 January 2016 - 10:13 AM

I'm getting the same thing on Win 10 Build 10586.36. The workaround in this thread fixes the issue, but It is beginning to become very annoying having to do it every day or two.

 

Is there a fix on the way?



#11 Staff

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Posted 02 January 2016 - 10:49 AM

I'm getting the same thing on Win 10 Build 10586.36. The workaround in this thread fixes the issue, but It is beginning to become very annoying having to do it every day or two.

 

Is there a fix on the way?

 

 

Having to re-install the driver periodically is atypical. It is not what we can reproduce. It might be a different problem. Make sure that no software in your system uninstalls the driver or anyway interferes with network settings. Also scan for malware.

 

Kind regards



#12 Finguz

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Posted 05 January 2016 - 10:22 AM

Hi, thanks for the reply. I scanned for malware e.t.c with Malwarebytes, Eset online and Hitman pro. Nothing was found.

 

The only app on the Windows 10 machine that I thought may affect the network settings was Malwarebytes anti-exploit, so I've removed it.

 

I'll report back :)



#13 Finguz

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Posted 05 January 2016 - 07:15 PM

Nope, I just got the same issue again. Could it be related to the fact that I have a dual boot setup with windows 8.1?

 

Is there anything else I could try?



#14 Finguz

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Posted 07 January 2016 - 12:17 PM

I've just restored from a backup I made shortly after installing Win 10. Then let Windows update itself, and the problem has disappeared.

 

Whatever it was, it was at my end.

 

Thanks!



#15 Arashikage999

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Posted 09 January 2016 - 08:21 PM

Finguz are you sure the probably is gone for you? What W10 build are you on now? I hope more can be done than this temporary fix

 

I found a similar discussion here:

ttps://social.technet.microsoft.com/Forums/en-US/261392a2-3914-4518-acb4-065a0a635f58/build-10049-breaks-openvpn-there-are-no-tapwindows-adapters-on-this-system?forum=WinPreview2014General

 

But when I follow the instructions there, what I find in regedit doesn't seem to be different. I really hope next Microsoft build fixes this, or they release a new OpenVPN release...



#16 Finguz

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Posted 19 January 2016 - 02:01 PM

Yes, it works just fine now  :yes:

 

I'm running Win 10 1511 Build 10586.63.



#17 mrblurayman

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Posted 23 January 2016 - 10:27 PM

Hi i have windows 10 on laptop that is 3 days old all ready installed etc.what version of windows 10 ??? u mean pro etc ? all i know is my laptop had it all ready installed from pc world uk thank you



#18 7ionwor

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Posted 02 March 2016 - 08:49 AM

I have to do this every time i start up my computer.
It's becomming very very annoying!

Is there no permanent fix?

 

The driver is not uninstalled.
I have very few apps on my win10 install.
It's an upgrade from a clean win7 install.

 

To start the computer, then uninstall the driver, restart the computer , then install the driver and restart the computer again is a process I dont want to do every single time. :-)
I'm beginning to want to screw my privacy for this reason.
Google, facebook, NSA, ect. ect... I invite you to spy on my privacy since this TAP issue is driving me crazy!



#19 John D.

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Posted 03 March 2016 - 09:53 PM

Did you try downgrading TAP driver to 9.9.1 ?

 

Check this out : https://airvpn.org/topic/16573-tap-driver-9210-causing-a-myriad-of-issues/



#20 gelliss

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Posted 13 March 2016 - 03:29 PM

Did you try downgrading TAP driver to 9.9.1 ?

 

Check this out : https://airvpn.org/topic/16573-tap-driver-9210-causing-a-myriad-of-issues/

 

I haven't had the problems seen in this thread with the driver not working but I've had much slower VPN speed in Windows 10 than I did in Windows 7.   Someone else suggested downgrading to the 9.9.1 TAP driver but Windows 10 won't let you.  It gives an error message when trying to install older drivers. To get it to work I had to turn off enforced driver signing.  

 

http://www.drivethelife.com/windows-drivers/how-to-disable-driver-signature-enforcement-on-windows-10-8-7-xp-vista.html 







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