Staff

@zeroone1zero Hello! What is the problem? Eddie is ready and waiting for input. Setup seems fine and Eddie can reach the Internet and resolve names. Please generate the system report after the problem has occurred (i.e. log in to AirVPN from Eddie's main window, try a connection to some server, reproduce the problem and only then generate the report). Kind regards

Hello! On Eddie 2.22 and higher versions you can "fix" the interface name by setting it on Eddie's "Preferences" > "Networking" window (make sure you pick an interface name that's valid in your system). Kind regards

@3x3x3 Hello! Assuming that the notices are genuine, we need to remind you that VPN usage must be compliant to the relevant legal framework of the country the VPN server is in. With all of the above said, you must make sure you do not suffer traffic leaks outside the VPN tunnel. If you run AirVPN software, this is easily achieved by activating Network Lock which is also active by default during connections (opt out). You also must make sure that you don't start the torrent software before you have connected to some VPN server if you don't run AirVPN software. Network Lock is a set of firewall rules that remain in place even in case of software crash and protect you from leaks even when the torrent software is configured in a way that permits it to bypass the VPN tunnel (typical example: UPnP enabled). Please read AirVPN FAQ and starting guide, you will get plenty of useful information and avoid unpleasant consequences by improper usage. All the important links are included in the welcome message and you can start from here: https://airvpn.org/forums/topic/18339-guide-to-getting-started-links-for-advanced-users FAQ: https://airvpn.org/faq Binding a software to the VPN network interface is another excellent layer of defense. It is highly valuable in case of a "momentary lapse of reason", for example if you completely forget to fire up AirVPN software (or your favorite software) and you start the torrent program with already active torrents. Interface binding is a simple setting if supported by your torrent program. Procedure varies according to the program you run, please read your software documentation. Kind regards

@Lordabyssos Hello! Please add a system report generated by Eddie after the problem has occurred. Please see here for detailed instructions: https://airvpn.org/forums/topic/50663-youve-been-asked-for-a-support-filesystem-report-–-heres-what-to-do/ Kind regards

@LastGoodNameLeft Hello! We can not detect any problem with Geminorum at the moment. Does this problem persist? If so, can you show the WireGuard log related to a failed connection to Geminorum? Yes, please consider to use configuration files generated for specific VPN servers, and not for the whole UK country. Kind regards

Hello! We are not familiar with toob, let's see whether someone else answers. However, you might need some fine tuning. Can you please add your Operating System name and version, the software you run to connect to AirVPN servers, and publish the log of such software taken while the problem is ongoing? Kind regards

@zeroone1zero Hello! Please delete the configuration file C:\Users\User\AppData\Local\Eddie\default.profile while Eddie is NOT running and upgrade again to Eddie 2.24.6, then generate and publish a complete system report according to the instructions available here: https://airvpn.org/forums/topic/50663-youve-been-asked-for-a-support-filesystem-report-–-heres-what-to-do/ Kind regards

Hello! It's not clear what you mean when you say that you minimize the icon: please describe the action you perform. For example, if you minimize Eddie's window in a desktop environment, the app's icon should appear on the system tray (not on the desk, not on the taskbar, but on the system tray). However, the behavior could be subtly different according to the Desktop Environment you run. For example, in specific Linux DE Gnome 3 the classical system tray is no more. Can you please check? Eddie's tray icon is a small cloud in a circle. If in doubt please specify your Operating System name and version. If it's Windows you should be able to see Eddie's tray icon on the tray, but you might need to make the hidden tray icons visible (check your system manual on how to display them; on Windows 10 you just need to click the "up" arrow). Kind regards

Hello! The AirVPN integration is kindly maintained by GlueTun developer. In brief, servers information is retrieved from the servers,json file which is updated several times a year. When starting up, Gluetun merges the hardcoded list and the contents of servers.json, preferring newer data and including any custom entries marked to be kept. For more details and a more accurate description please see here: https://deepwiki.com/qdm12/gluetun/6-server-management At this moment, while we're writing this message, the servers in Amsterdam have not yet been added. You can wait for the next update, or you may add them manually, by abiding to the json format. Alternatively you can point directly, through the proper environment variable, to the correct entry-IP address of the server you wish to connect to. In such cases you find all the information you need on the server status page https://airvpn.org/status and by generating a configuration file with the Configuration Generator. Here's an example for Vindemiatrix, only for WireGuard connections. This sub-block must be inserted in the correct position inside the airvpn block: study the file structure to quickly understand. Make sure to edit the file while no container is running. { "vpn": "wireguard", "country": "Netherlands", "region": "Europe", "city": "Amsterdam", "server_name": "Vindemiatrix", "hostname": "nl3.vpn.airdns.org", "wgpubkey": "PyLCXAQT8KkM4T+dUsOQfn+Ub3pGxfGlxkIApuig+hk=", "keep": true, "ips": [ "94.228.209.212" ] }, You then need to restart the container(s) in order to merge the current list with the edited one. The "Keep": true line/flag (inside the server definition) ensures that the server will not be wiped out if you rebuild the server list. Kind regards

Hello! Hold on @Tech Jedi Alex, you hit the mark. You were just misled by this: 0777 is for a directory, but for data files the default is 0666, here's why the user ends up with 644: For the reader, if the umask is 022, the newly created file by root will get 644 (rw-r--r--) (the complement of 666 with 022 in octal) which causes the first problem. So that's why /sbin/bluetit doesn't have x even though it does in the extracted package. It doesn't matter that the original bluetit file has 755, the umask starts from 666. cp in the original script lacks the -p option so this problem should get resolved by your change with install (it should be solved even by adding "-p" to the cp command, or an additional chmod of course). It looks like a long time installation script issue that went strangely unnoticed. Noted down for a fix in the next release or a package hot fix, we'll see. Apparently there is another problem too but maybe it's not related to Suite's installation, we'll keep following the thread. Kind regards

Hello! We're very glad to inform you that three new 10 Gbit/s full duplex servers located in Toronto (Ontario), Canada, are available: Castula, Chamukuy and Elgafar. The AirVPN client will show automatically the new servers; if you use any other OpenVPN or WireGuard client you can generate all the files to access them through our configuration/certificates/key generator (menu "Client Area"->"Config generator"). The servers accept connections on ports 53, 80, 443, 1194, 2018 UDP and TCP for OpenVPN and ports 1637, 47107 and 51820 UDP for WireGuard. They support OpenVPN over SSL and OpenVPN over SSH, TLS 1.3, OpenVPN tls-crypt and WireGuard. Full IPv6 support is included as well. As usual no traffic limits, no logs, no discrimination on protocols and hardened security against various attacks with separate entry and exit-IP addresses. You can check the status as usual in our real time servers monitor : https://airvpn.org/servers/Castula https://airvpn.org/servers/Chamukuy https://airvpn.org/servers/Elgafar/ Do not hesitate to contact us for any information or issue. Kind regards & datalove AirVPN Staff

Hello! GlueTun consults an xml file (usually providers.xml) for this purpose that is not maintained by AirVPN but by the good will of the developer who kindly integrated GlueTun with AirVPN. You need to keep the file up to date in general, and sometimes you have to wait for an update to have this file reflect all the servers that are periodically added or modified. If you check the file format you can also edit it manually to add specific servers you need, in case they are missing. The real time server monitor provides you with all the information you need to update the providers.xml file. Kind regards

Original message by @Pit61 . It updates the setup for FreshTomato based routers. Here is my working Open VPN config on a Netgear R7000 with Fresh Tomato:

Hello! Thanks for having pointed out, typo was fixed. The correct expiration date is 2026-01-08 as stated in the first part of the announcement. Kind regards

Thank you very much. For the readers: the key information here and other threads where the problem could be resolved swiftly is that it does not matter how you configure it: Plex will always listen to port 32400 of the VPN interface. Therefore, AirVPN's port "re-mapping" function comes handy. Once you choose a random port for your Plex server on your AirVPN account port panel, fill the "Local" field with "32400". Reach the Plex server from the Internet on the port remotely forwarded and the VPN server will take care to forward the packets to port 32400 of your local VPN interface. Kind regards