Bought a 15 euro's subscription but it did not get trough

[LanceVance 1]

Hi guys,

 

So I tried to buy a subscription for €15 with bitcoin but it did not get trough even tough it had 1 confirmation well before the timer went. Is there by any chance to still get the plan?

 

Thanks!

[Staff 10116]

Hello,

 

you need to open a ticket and your issue will be fixed swiftly.

 

Kind regards