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Hello! On macOS Tahoe you can run Eddie 2.26 (now available on all download pages as a stable release) or Hummingbird 2.1.0 (on top of any other non-AirVPN software of course, such as WireGuard, Tunnelblick etc.). On macOS Catalina you can run Eddie 2.24.6, Hummingbird 2.1.0, Tunnelblick etc. We will verify with developers compatibility between Eddie 2.26 and Catalina and will let you know. Obviously not. At present, any system capable of running WireGuard, AmneziaWG 0.2.15, or OpenVPN 2.4 and later can connect to our service as usual. The most significant change following the deployment of DCO across our infrastructure is the discontinuation of support for OpenVPN 2.3 and earlier versions. Considering that OpenVPN 2.3 was released in 2013 and OpenVPN 2.4 in 2017, AirVPN’s continued support for such long-standing version demonstrates its strong commitment to backward compatibility - provided that maintaining compatibility does not compromise security or hinder the proper evolution of the service. Kind regards
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Exactly the same here, only about 18 servers and 8 countries now show, which changed suddenly! I can't use 2.24.6 on my brand new Macbook running Tahoe as all the workarounds to stop it continuously connecting and disconnecting failed, so have to use 2.21.8. My IMac, which won't go higher than Catalinia is also on 2.21.8 and is showing the same problem. I have 2.24.6 on my old laptop running Sequoia and all the servers are there so it appears that any version below the very latest 2.24.6 is now unable to show more than a handful of servers and countries and eventually will not be able to connect at all! So, are you saying that all older operating systems, that can't run 2.24.6, will be cut off from using your service because that's not very good news for those of us who can't afford to keep buying new computers?
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Same problem for me running Mac High Sierra and Air 2.21.8, which has been good enough for me. I can't upgrade my MacOS, so my question is can a later version of Air run on High Sierra? If not, this is going to cause major problems for me.
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Hello! In a couple of cases, DDoS / flood attack was ongoing but was mitigated and caused no packet loss or other critical issue that could be detected by the monitoring system. However, they caused some problem: bandwidth impact and inability to communicate with the backend servers, which in turn did not have data to fill all the stats. However, the monitoring system did not put the server on "limited access" or "closed access" and did not log the issue mainly because IPv4 and IPv6 addresses were all reachable with no packet loss and not other failures were detected. Another case is simply congestion on any upstream. Although we have a guaranteed bandwidth inside the datacenter and on interconnection with the main IP transit, some routes can be occasionally congested, even when this problem is not caused by the datacenter network and/or by the transit provider. However, this is a rare case, whereas flood attacks are more common throughout the whole infrastructure. The last case is occasional. When the server needs an urgent kernel upgrade, it will be rebooted, and therefore will go completely down for a couple of minutes. However, this event is always recorded on the stats as it causes 100% packet loss on all addresses. Kind regards -
@bilis @riotamus @Harold99_0 @sebalpatine @zeedatrup @Veep Peep Hello! A plausible explanation is that you're running an obsolete Eddie Desktop edition version. Eddie filters out servers whose connection mode is not compatible with your system setup. For example, as DCO support is completed throughout the whole infrastructure, an old Eddie version not supporting WireGuard and running an OpenVPN version 2.3.x will be unable to find a suitable server. Please upgrade your Eddie Desktop edition and report back at your convenience. If you are not running Eddie Desktop edition, please specify the software you're running. Kind regards
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Eddie is only showing seven countries and eighteen servers. I've tried updating to 2.24.6 which does show all countries/servers, but I can't set an allow rule in the firewall as the outgoing connections do not have an application attached to them. Any help would be much appreciated. -
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CAN'T SEED (QBTORRENT + MAC OS)
chdaud264 replied to Flexion's topic in Troubleshooting and Problems
I had a similar experience with a streaming setup where everything seemed fine at first, but the connection would become unreliable whenever multiple connections were involved. I found that checking the network configuration and making sure the correct interface was being used made a noticeable difference. For regular streaming, I’ve also been using Xuper TV as a simpler option, and it’s been working well for me so far. -
I see much fewer than I am used to. The block list is cleared. Help?
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Hi Community, For some reason I am only getting access to 18 servers, I have noticed the number of available servers has been dropping off lately, today being the worst. I have lodged a support ticket but was unable to attach a screenshot of the server tab in eddie showing the limited server access. See below. Any ideas of what I may be doing wrong. cheers, zeedatrup
- Yesterday
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I've got a device connected to the Torcular server with - ah - a quite reliable upload stream. In the history graph you can see the server's traffic has dipped sharply and then quickly recovered several times recently, and is cratering again as I write this. It's especially annoying because my Plex server (which I'm exposing via an AirVPN port, long story) becomes basically unusable during these throttle events. Side note, the dip is by more than just my contribution, lol. The dip is ~2Gbps whereas my usage rarely exceeds 200Mbps. I can switch to another server that isn't doing this cratering, but I'm curious to know what's causing these throttles that doesn't result in a "Status Log" issue. Thanks -
t's all good; I uninstalled and reinstalled the eddie tool. I have access to all the servers again. You can close the topic. good night
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i see on your websit (servers list) that all the servers are connected but on my list in eddie tol . ther are only 2. thx
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hello , There are only 2 serveurs in netherland running ? and 20 in total ? is this normal ? thx for your answer
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What happened to all the servers? A few months ago some of the NY servers vanished from my list. So I started using Canadian servers. Now there are only 8 servers showing up in Eddie. 3 US servers and 5 Canadian servers. I haven't touched anything in Eddie. It remains exactly the same as it's always been. And I had a few London servers added to my list for the heck of it. Those are just gone all together. What happened to all the servers?
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i got 18 servers from the entire world, instead of the usual several pages. the two that are close enough are 95% full, so they are dangerously close to being unavailable. is it a hiccup or a new normal?
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I have noticed that the latest days i see less and less servers and countries available. Is there a problem? Is there something i am doing wrong?
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HowTo: OPNsense using Wireguard with IPv6 support
twistabled4alt replied to OPN-UserGuide's topic in How-To
Like could I keep the normal ipv6 route to ISP, that way having both routes working -
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I'm running Ubuntu server 24.04. While using AirVPN suite, wireguard times out and can't resolve DNS. Therefore while using AirVPN Suite I can't connect to the internet. However, while using Eddie, I can use wireguard and I can connect to the internet. I want to switch to AirVPN suite because I want to have it guarantee connect during bootup. Wondering how to get it working on my machine. Enclosed is my bluetit.log. bluetit.log
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ANSWERED Servers are becoming so unreliable
Staff replied to moving shadow's topic in Troubleshooting and Problems
Hello! First of all please respect the netiquette or you will be moderated. You provided inaccurate information about Castula. Here below a screenshot (from the public real time servers monitor) with the recent history of the problems it had. As you can see, such problems were not critical. Packet loss occurred for a very limited time, a matter of minutes, and sporadically: no events in June, only one event in July, not impacting events on August. Note how solid and reliable Castula is. Also note that the packet loss is recorded as a weighted average of ping from VPN server to various testing servers in different locations, and from those testing servers to the VPN server. Thus, the outcome is reliable but a small probability that the problem affects the testing servers, or any hop in-between, and not the VPN server, remains. The same can be said for each VPN client node: if a client loses packets to or from a VPN server, the problem is not necessarily only on the VPN server side. Uptime is more than 99.5% with Tzulo servers. Flood attacks may happen and can alter the normal uptime, but after 1 year the uptime remains good and the servers are solid. You use AirVPN for self hosted servers, although this is not the purpose of the service. For self hosted servers you may need a dedicated server or your own VPS, especially if you want more than 99.5% uptime and all inbound ports available. Using AirVPN for hosting purposes is possible but questionable. Even if AirVPN offers remote inbound port forwarding, AirVPN is not a hosting provider and you can't expect for the current price the same performance you have with a dedicated or virtual server with business lines that you operate exclusively. Also note that downtime due to server maintenance (especially for kernel upgrades) is another factor that you can't manage by yourself and that makes AirVPN not suitable for hosting purposes if you pretend the uptime of a hosting provider. We can upgrade and reboot the servers when necessary especially for security reasons and best practice. With all the above said, we are constantly striving to improve our service; however, limitations may arise when it is used for purposes for which it was not designed. Kind regards -
ANSWERED Servers are becoming so unreliable
moving shadow posted a topic in Troubleshooting and Problems
I gotta say, the service is really degrading lately, especially the Tzulo servers that deliver the better speeds. Castula is down AGAIN with packet loss. What the hell is going on here? It's becoming REALLY unreliable -- too unreliable to even have a self hosted server because the servers keep going down randomly for hours at a time for no rhyme or reason -
Cannot use 2.24 on my Win7 system (no, not going 10 or 11), even when deleting the Eddie folder from Local app data and rebooting. Downgrading to 2.18 works but it only shows six US access points instead of the usual 20 or so. Any suggestions? Have tried running as admin. -
- Last week
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Hello. I noticed that this new server has a high number of issues reported on the server details (I went to the details after I noticed short but constant disconnections during the day). Has this been reported to the server provider to investigate what is happening? Flegetonte - AirVPN Thanks in advance.
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Good addition. Curious to see how the new LA server performs during peak hours.
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Just curious why add another server in LA, also with Tzulo like the others, when there's already plenty of bandwidth in that SW region and it provides no redundancy by using a different provider from the others? The Dallas servers are what desperately need an upgrade. 🤠
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New IOS app with universal profile support.
Tech Jedi Alex replied to evilassrapist's topic in General & Suggestions
The dev himself showed up 7 years ago:Long story short, no AirVPN integration in the then near future, and looks like in the far future (= today) as well. Authentication via forums accounts is still here, after all..
