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  4. The security policy is found at the bottom of the Specs page. Therein is defined what is accepted as a vulnerability and what isn't, as well as contact info with the appropriate PGP key. Neither Support nor GitHub/GitLab are valid ways to report this.
  5. Already there. If the lock is locked, Network Lock is locked to lock your network down. This one is visible from every tab. .
  6. Close Eddie, reopen and connect again. When such a reconnect happens, provide a system report..
  7. From what I can decipher through the "blur", you forwarded a 5-digit port while you set port 9355 in the torrent client. As such, they are not the same, and no one can reach your client. You don't need that if you bound qB to the interface. For torrenting, no. They are not meant to be downloaded, but they are meant to contact the tracker in the magnet link. This is not working, probably because your forwarded port is not the qB port, see above. Not really. Try different servers, ports and protocols to find the best combination for you. Same problem as above, forwarded port != qB port.
  8. @zeroone1zero Hello! What is the problem? Eddie is ready and waiting for input. Setup seems fine and Eddie can reach the Internet and resolve names. Please generate the system report after the problem has occurred (i.e. log in to AirVPN from Eddie's main window, try a connection to some server, reproduce the problem and only then generate the report). Kind regards
  9. Thank you so much! report attached report.txt
  10. Hello! On Eddie 2.22 and higher versions you can "fix" the interface name by setting it on Eddie's "Preferences" > "Networking" window (make sure you pick an interface name that's valid in your system). Kind regards
  11. Yes binding is essential. To do this you'll need to use qbittorrent instead of transmission. Once you have qbittorrent installed, go into the "Stats" tab of Eddie (AirVPN Client), and scroll down to the "VPN Interface". There you will see something like "Tun" number 1-8 or something along those lines. Now, go to qbittorrent settings, advanced, network interface, then select from that list the Tun# you saw in the Eddie Stats under network interface. Now you are binded. Please note. If you ever disconnect or restart Eddie, that interface number can change so be sure to check it everytime you restart.
  12. @3x3x3 Hello! Assuming that the notices are genuine, we need to remind you that VPN usage must be compliant to the relevant legal framework of the country the VPN server is in. With all of the above said, you must make sure you do not suffer traffic leaks outside the VPN tunnel. If you run AirVPN software, this is easily achieved by activating Network Lock which is also active by default during connections (opt out). You also must make sure that you don't start the torrent software before you have connected to some VPN server if you don't run AirVPN software. Network Lock is a set of firewall rules that remain in place even in case of software crash and protect you from leaks even when the torrent software is configured in a way that permits it to bypass the VPN tunnel (typical example: UPnP enabled). Please read AirVPN FAQ and starting guide, you will get plenty of useful information and avoid unpleasant consequences by improper usage. All the important links are included in the welcome message and you can start from here: https://airvpn.org/forums/topic/18339-guide-to-getting-started-links-for-advanced-users FAQ: https://airvpn.org/faq Binding a software to the VPN network interface is another excellent layer of defense. It is highly valuable in case of a "momentary lapse of reason", for example if you completely forget to fire up AirVPN software (or your favorite software) and you start the torrent program with already active torrents. Interface binding is a simple setting if supported by your torrent program. Procedure varies according to the program you run, please read your software documentation. Kind regards
  13. @Lordabyssos Hello! Please add a system report generated by Eddie after the problem has occurred. Please see here for detailed instructions: https://airvpn.org/forums/topic/50663-youve-been-asked-for-a-support-filesystem-report-–-heres-what-to-do/ Kind regards
  14. @LastGoodNameLeft Hello! We can not detect any problem with Geminorum at the moment. Does this problem persist? If so, can you show the WireGuard log related to a failed connection to Geminorum? Yes, please consider to use configuration files generated for specific VPN servers, and not for the whole UK country. Kind regards
  15. Hello! We are not familiar with toob, let's see whether someone else answers. However, you might need some fine tuning. Can you please add your Operating System name and version, the software you run to connect to AirVPN servers, and publish the log of such software taken while the problem is ongoing? Kind regards
  16. @zeroone1zero Hello! Please delete the configuration file C:\Users\User\AppData\Local\Eddie\default.profile while Eddie is NOT running and upgrade again to Eddie 2.24.6, then generate and publish a complete system report according to the instructions available here: https://airvpn.org/forums/topic/50663-youve-been-asked-for-a-support-filesystem-report-–-heres-what-to-do/ Kind regards
  17. There has been a security issue found with Eddie, reported on their Github: https://github.com/AirVPN/Eddie/issues/150 Please can we be assured this is being addressed?
  18. giga omega based kornephoros was struggling to cope with extra demand after wurren was decommissioned. this is gonna be awesome.
  19. Hi, I'm not sure if this is already possible, but I think it would be a nice QoL feature if on the Overview screen it is possible to see if you have network lock enabled when you are already connected to a VPN server.
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  21. When I use my personal computer on the work network, Eddie keeps disconnecting and reconnecting every three to five minutes. Are there any settings I can adjust, or tricks to fix this? Some days it stays connected for hours without issues. At first, I thought it was due to limited internet speed, but after checking with speed tests, bandwidth was not the problem.
  22. Geminorum (UK) through WireGuard or OpenVPN won't connect to eg nogoodnamesleft.net. It doesn't fail, browser just hangs. Any other server incl. other UK servers work fine, just seems to be this one which to me suggests it's something in the server. Checked with hosting and they see other (incl. UK) servers are VPNs but don't have any specific blocks on this one. Any way to resolve. I've tried OpenVPN but connect using Wireguard using gb3.vpn.airdns.org:1637 Any way in Wireguard config to exclude Geminorium?
  23. Hello ! I'm in France, using a VPN for the first time, on just onc PC (Win11) to DL with qBitorrent. What I did (please tell me if it’s correct or if I forgot anything important, finally I’m not 100% sure I’m protected) : 1) Choosed Eddie as Network interface : 2) Choosed a random port (hmm, not really 9355 ;) Do I let the case Use UPnP... checked ? And set the same port in my page https://airvpn.org/ports/ : Questions : 1) I read that I have to link QB with the IP of my VPN. Where do I find the value of this IP ? Then, where in QB i set it ? In my first print screen above "Optionnal IP address to bind to" ? 2) I’ve been to https://www.top10vpn.com/tools/do-i-leak/ and - "VPN Leak Test" shows a DNS leak. Is it an issue, for torrenting ? - "Torrent IP Leak Test" : I installed the 4 magnet Magnet Link in QB, where they doesn’t download : Result of the test : Why are they not detected ?? 3) When AirVPN is connected (to Swiss), my Downloads with FileZilla are really slow, is it linked with my other problems ? 4) Last, but not least : I can download with QB, but I’m not sure that I can seed. And they remain as Stalled & Stalled Uploading. (but not Stalled Downloading). Why ? Thank you for you answers. I read many things on the net related to this, but it’s really toooo technic, or lack of explanation, like « go in QB and set the IP address of your VPN ». Great ! but how to do this ?? Thx thx thx !!!! Chris.
  24. v2.20, ipv4, Tap adapter (tunnel adapter would never install) No recent OS updates. No active AV. The vpn worked flawlessly for a long, long time. 5-Star server scores were bountiful. Then a couple of weeks ago I noticed it bogging down trying to connect to a server and that the server scores were 2-Star at best. For a week or so there were 2 servers that I could connec to successfully. Then they too were unreachable. I have checked and rechecked settings. Disabled, uninstalled and re- installed v2.20. Installed v2.24 and the behaviour was unchanged. I then went so far as to restore a 1 year old Macrium image -- to no avail. Hopefully some kind soul can take a look at the attached log file and help me sort this out. TIA airvpn log.txt
  25. Just switched from no one/home telecom to toob 900 mbps service and tried it with air vpn to download a file I am only getting 200kbps speeds with the vpn on,never had any issues with home telecom speeds with the vpn on. is this a known issue with toob as I will be cancelling if it is. any advice appreciated.
  26. Hello, Hostingers global firewall (at least for the KVM VPS) are blocking ALL VPN's of AirVPN due to bad reputation. They are flagged for being abusive. They dont do exceptions and dont care to block their own customers....so I am forced to leave this VPN as the VPS costed me way too much, unless the AirVPN quickly fixes this....because I am not able to access anymore my VPS, and thats harming my business. attached a screenshot from the hostinger support....I really hate them. Please fix this ASAP.
  27. Hello! It's not clear what you mean when you say that you minimize the icon: please describe the action you perform. For example, if you minimize Eddie's window in a desktop environment, the app's icon should appear on the system tray (not on the desk, not on the taskbar, but on the system tray). However, the behavior could be subtly different according to the Desktop Environment you run. For example, in specific Linux DE Gnome 3 the classical system tray is no more. Can you please check? Eddie's tray icon is a small cloud in a circle. If in doubt please specify your Operating System name and version. If it's Windows you should be able to see Eddie's tray icon on the tray, but you might need to make the hidden tray icons visible (check your system manual on how to display them; on Windows 10 you just need to click the "up" arrow). Kind regards
  28. Hello, Eddie used to work fine, but since a couple of days it fails to connect to any server. Thanks !
  29. Hi everybody ! Just started today with AirVPN, and I don't know so much about vpn in general. And I already have a problem😥 once I open Eddie, if I minimize the icon, it disapears from my computer... can't see it on my desk nor on my taskbar. It seems gone, but if I try to re-open Eddie it says : 'Instance of Eddie is already running', and yes in the task manager it is opened. So my only way to get hand on Eddie is to 'end task' and then re-open it. I guess that exposes my IP and isn't the right way to do it 😁 I took 3 days to discover AirVPN a bit and discover this world, my idea is to torrent. Sorry for my english, and sorry for being such a noob 😅
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