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no internet connection problem dns

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#1 bizbakol

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Posted 23 December 2016 - 10:49 PM

I haven't got internet connection from my real IP when I disconnect in the client. When I connect to a VPN server, everything is fine, just sometimes I have DNS errors in the browser for seconds when I'm browsing. I've been struggling with this issue about a week. I didn't change anything before the problem occured. I updated the client software now, but everything is the same. I don't know what to do. I would like to set up everything to default, but I don't know what was changed in the settings by the client. I don't want to reinstall the Windows 7, probably this would solve the problem, but if the client changed some settings, maybe it could occur again when I reinstall it.

 

Sometimes I use the internet without VPN, so I need to solve it. Can you help me with this?



#2 LZ1

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Posted 23 December 2016 - 11:20 PM

Hello!

 

Which client are you using exactly? You can go into Eddies "About" page to see the version. If it's 2.10, then try the Experimental client please :).

 

Have you tried setting DNS and IPv4 to "Obtain automatically", in your network adapter area? It could sound like this is the problem.

 

Lastly, it would be nice if you had some Eddie logs to provide, while a problem is occurring. Thank you.

 

Otherwise, you can try restarting the TUN/TAP adapter as well.

 

If it's a network lock issue, then try resetting Windows firewall.


Hi there, are you new to AirVPN? Many of your questions are already answered in this guide. Its Guides Section has guides on Linux/Torrenting/Blocked sites & many other topics too.
Moderators do not speak on behalf of AirVPN. Only the Official Staff account does. Please read the First Questions section in the link above for more details, thank you.
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#3 bizbakol

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Posted 23 December 2016 - 11:44 PM

Hello!

 

I'm using AirVPN Client for Windows 7. As I mentioned I updated the client today to 2.10.3. I tried to set the DNS and IPv4 to "Obtain automatically", but the client set back to 10.4.0.1.

I don't know where can I find log files, I only have the current log in the running client. I uninstalled the old client today and I don't know that the log files remained or not.

 

Thank you for your help!



#4 LZ1

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Posted 24 December 2016 - 12:23 AM

Ahah, I wondered if that was the case. Well as I said, do use the Beta client, as it doesn't have that annoying bug which is likely causing your issue, that 2.10 has. Namely, that if you don't shut down Eddie through its own menus, it may not reset various settings, including DNS, to their prior form and thus it looks like you have no internet. The log is the one in the client :).


Hi there, are you new to AirVPN? Many of your questions are already answered in this guide. Its Guides Section has guides on Linux/Torrenting/Blocked sites & many other topics too.
Moderators do not speak on behalf of AirVPN. Only the Official Staff account does. Please read the First Questions section in the link above for more details, thank you.
Did you make a guide or how-to for something? Then contact me to get it listed in my new user guide's Guides Section, so that the community can find it more easily.

Tired of Windows? Why Linux Is Better.

#5 bizbakol

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Posted 24 December 2016 - 02:40 AM

How can I download it? I can't change versions on the download page. The only version is the 2.10 which is available.

I hope this will fix the settings.

 

Thanks for your help!



#6 LZ1

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Posted 24 December 2016 - 03:06 AM

You can check my signature guide for full instructions :). Otherwise it's under other versions, on the download page.

 

No worries.


Hi there, are you new to AirVPN? Many of your questions are already answered in this guide. Its Guides Section has guides on Linux/Torrenting/Blocked sites & many other topics too.
Moderators do not speak on behalf of AirVPN. Only the Official Staff account does. Please read the First Questions section in the link above for more details, thank you.
Did you make a guide or how-to for something? Then contact me to get it listed in my new user guide's Guides Section, so that the community can find it more easily.

Tired of Windows? Why Linux Is Better.

#7 bizbakol

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Posted 24 December 2016 - 11:31 AM

Looks like the problem solved itself. I will more carefull in the future and exit the client before the computer shut down.

I hope this state will remain. Thank you!



#8 LZ1

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Posted 24 December 2016 - 04:09 PM

Looks like the problem solved itself. I will more carefull in the future and exit the client before the computer shut down.

I hope this state will remain. Thank you!

Haha okay suit yourself. I use the Beta, so that I don't have to worry about shutting the client down correctly, all the time :D.

 

Take care.


Hi there, are you new to AirVPN? Many of your questions are already answered in this guide. Its Guides Section has guides on Linux/Torrenting/Blocked sites & many other topics too.
Moderators do not speak on behalf of AirVPN. Only the Official Staff account does. Please read the First Questions section in the link above for more details, thank you.
Did you make a guide or how-to for something? Then contact me to get it listed in my new user guide's Guides Section, so that the community can find it more easily.

Tired of Windows? Why Linux Is Better.

#9 iditarod656

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Posted 24 December 2016 - 07:21 PM

Hi, I need to get this beta version too, but can't find where.

 

Does anybody have a link?

 

Still clueless.....

 

Thanks.....



#10 LZ1

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Posted 24 December 2016 - 07:23 PM

Hi, I need to get this beta version too, but can't find where.

 

Does anybody have a link?

 

Still clueless.....

 

Thanks.....

It's all in my new user guide, in my signature. Scroll down to the installing Eddie section.


Hi there, are you new to AirVPN? Many of your questions are already answered in this guide. Its Guides Section has guides on Linux/Torrenting/Blocked sites & many other topics too.
Moderators do not speak on behalf of AirVPN. Only the Official Staff account does. Please read the First Questions section in the link above for more details, thank you.
Did you make a guide or how-to for something? Then contact me to get it listed in my new user guide's Guides Section, so that the community can find it more easily.

Tired of Windows? Why Linux Is Better.

#11 iditarod656

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Posted 24 December 2016 - 07:36 PM

Your signature says: Tired of Windows? Why Linux Is Better..

 

I can't imagine I could find the beta there.



#12 LZ1

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Posted 24 December 2016 - 07:50 PM

Your signature says: Tired of Windows? Why Linux Is Better..

 

I can't imagine I could find the beta there.

In the spoiler lol.

Otherwise found stickied in the How-to forum.


Hi there, are you new to AirVPN? Many of your questions are already answered in this guide. Its Guides Section has guides on Linux/Torrenting/Blocked sites & many other topics too.
Moderators do not speak on behalf of AirVPN. Only the Official Staff account does. Please read the First Questions section in the link above for more details, thank you.
Did you make a guide or how-to for something? Then contact me to get it listed in my new user guide's Guides Section, so that the community can find it more easily.

Tired of Windows? Why Linux Is Better.

#13 iditarod656

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Posted 25 December 2016 - 09:06 AM

Thank you very much.



#14 ErrHead

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Posted 29 December 2016 - 04:55 AM

Wanted to make a quick comment as I've been experiencing the same problem - network lock always on (even with the client uninstalled).

 

Tried the experimental without success.  Reread the thread and set DNS to "Obtain automatically" in network adapter as first suggested.  Problem solved for me.  :)







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