Staff

Hello!

We're sorry, we have a delay due to a clause of the contract we are not comfortable with. If the matter can not be resolved, we can anyway rely on our current provider in NZ. Please stay tuned, in one way or another we definitely need to add bandwidth in NZ, and soon.

Kind regards
 

Hello!

Multiple keys allow you to:
selectively pick remotely forwarded inbound ports by device/key connect multiple devices to the same VPN server by using a different key on each device have different, device-specific DNS block lists
A dedicated panel to manage your client certificates and keys is accessible in our web site.
 
In order to access the main control panel click Client Area while your account is logged into the AirVPN web site.
 
The Devices button provides you with access to a panel to administer your client certificate/key pairs. The panel lets you use a multi-certificate/key support from AirVPN, a comfortable and convenient feature. You can have multiple pairs, renew them and issue completely new ones. From each device of yours you will be free to use any pair you like. Therefore you can keep all of your certificates and keys under control, administer them and also connect multiple devices to the same server and port by using a different key on each device. Eddie 2.13.6 or higher version is required.

In Eddie's Overview window a menu which will let you choose a key before you start a connection will appear automatically when you create a new certificate/key par from your account control panel (note: restart Eddie and log your account out and in again if such menu does not appear). To create a new certificate/key pair click the button labeled Add a new device.
 
The Configuration Generator has been modified as well, in order to let you generate configuration files with the certificate/key pair you wish.
 
Let's see in details how to use the "Devices/Keys" options.
 
Device Name and Description: these are free name and description which you can associate to any pair for your comfort. Click the pencil icon to edit.

Details opens a window showing various information: Type, Creation date, Last renew date and Last VPN connection. In the same window you can find the following actions: Renew: when you click this action button, the corresponding certificate will be revoked, and a new certificate/key pair will be issued. Delete: this action button will revoke the corresponding certificate, without issuing a new one. DNS: this action button will let you enter the DNS block list panel for that specific certificate/key pair to let you define, activate or de-activate specific DNS block lists, exceptions and additions, which will apply to that pair only.
View history and View Active will toggle with each other to provide you with any relevant information on the history of your actions about keys and the current active list.   
Some caution when using the aforementioned features:
if you revoke or renew a certificate/key pair which is being used by some connected device, that device will soon be disconnected
in Eddie Desktop edition, you will need to log your account out and then in again to force Eddie to pick a different pair (new or old) (*) - in Eddie Android edition this is not necessary
to use new pairs, you will need to re-generate and import configuration files if you use them with some third-party software, or if you run OpenVPN or Wireguard directly
(*) unchecking "Remember me" is necessary in older Eddie versions  
Kind regards and datalove
AirVPN Staff

Hello!

Google Search should never be used for privacy reasons (Google profiling techniques are so advanced that you risk to create a correlation between your real identity and your VPN identity at the tiniest error) and ethical reasons, but you can rely on startpage.com if you really need Google Search. Startpage will proxy your queries to Google Search and serve you back Google reply, therefore an additional protection layer stands between your node and Google and you usually avoid captchas. A very good search engine offering privacy protection commitment is Brave Search:
https://search.brave.com

Kind regards
 

Hello!

Please see our previous reply in this thread and also the following one, where we explain more thoroughly our point of view and some facts:
https://airvpn.org/forums/topic/50724-two-new-1-gbits-servers-available-us/?do=findComment&comment=216468

Just a brief addition: your above quoted sentence imply that protecting privacy in an agnostic network means supporting net abusers, which is an inadmissible and shameful idea that we strongly reject. This concept is one  of the "moral" or "ethical" justifications to pervasive surveillance in virtually all countries controlled by human rights hostile regimes, and in a few "Western" countries too: since someone somewhere someday might commit  a crime via the Internet, let's enforce blanket data retention and pervasive packet inspection for everyone, so Internet will be a "safe place" for the "law abiding, conforming" citizen. Your consideration has been and is the founding argument for power groups having the hidden agenda to expunge the right to privacy from the list of fundamental rights. Consider that one of the strictly necessary conditions for any dictatorship to survive is the effective suppression of the right to privacy.

Kind regards
 

Hello!
 
The main reason of complaints and black list presence of IP addresses are attacks via HTTP(S) and spam mails. A server with blocked outbound ports 80 and 443 blocked would be avoided by anyone, we think, while we might consider to block outbound ports 465 and 587 (outbound port 25 is already blocked on all servers) and renounce to our fight to defend net neutrality. This will require however a mission as well as Terms of Service modification, as noted by @OpenSourcerer , so it's not a viable solution for the current management administration and the contracts with our current users.
 
Out there you can already find tons of VPNs which violate net neutrality by inspecting your traffic and blocking (or shaping) applications, protocols and ports. Or you can just use your own ISP. The peculiarity of AirVPN is that it doesn't enforce that rubbish.. If one asks for traffic inspection, ports blocking and so on and so forth to get a "cleaner" IP address, then he/she probably "deserves" a pervasive surveillance and must take into account that his/her personal information and his/her behavior will be sooner or later used against him/her, as it already happened to millions and millions of people around the world in the last years.
 
Kind regards

@zsam288

Hello!

Yes, it is being developed. Thanks for your feedback and suggestions!

Kind regards
 

Hello!

We're not aware of any security concern as they are layers "on top" of well tested tunnels without known vulnerabilities. Currently Russia and China users can access AirVPN, however should the need arise we strongly recommend Tor with private bridges with various pluggable transports. We have invested a lot on Tor infrastructure (see our mission), including support for an important amount of worldwide Tor exit nodes traffic, and Tor is free for everybody. No matter the obfuscation technique employed, a country or ISP can block any VPN service (and other services operated by small or average sized companies) by harvesting and blocking its servers IP addresses, a task which, on the contrary, becomes quite difficult with Tor, where volunteers all around the world set up private Tor bridges every day.
https://bridges.torproject.org/

Kind regards
 

Hello!

Yes, new 10 Gbit/s servers in the USA are planned according to userbase growth. If the current rhythm is maintained (but this is a big big if, in our business) you might see news on November.

Kind regards
 

Hello!

We reluctantly have to announce gloomy news to you all: Spooky Halloween Deals are now available in AirVPN...
 

 
Save up to 74% on AirVPN longer plans (*)
(*) When compared to 1 month plan price
 
Check all plans and discounts here: https://airvpn.org/plans

If you're already our customer and you wish to jump aboard for a longer period any additional plan will be added on top of already existing subscriptions and you will not lose any day.

Every plan gives you all the features that made AirVPN a nightmare for snoopers and a scary service for competitors. Just check this frighteningly long list of terrific features if you dare:
a clear mission without compromises https://airvpn.org/mission WireGuard support exclusive and very flexible, opt-in block lists against malware and other hostile entities. Pick predefined lists, add exceptions or additional blocks, define your own lists, or just use our totally neutral DNS by default improved API functions to let you control and configure VPN features and account settings active OpenVPN 3 AirVPN library open source development IPv6 support, including IPv6 over IPv4 configurable remote port forwarding refined load balancing to squeeze every last bit per second from VPN servers free and open source software for Android, Linux, Mac and Windows easy "Configuration Generator" web interface for access through third party software guaranteed minimum bandwidth allocation GDPR compliance and very high privacy protection standards no log and/or inspection of clients' traffic effective traffic leaks prevention by AirVPN software Tor support via AirVPN software on Linux, Mac and Windows various cryptocurrencies accepted without any intermediary no obligation to use our free and open source software to enter AirVPN infrastructure. Interoperability is an AirVPN priority. perfectly clear and easy to read Privacy Notice and Terms https://airvpn.org/privacy
No tricks, only treats!

We witch you a spooktacular Halloween!

Grim regards & datathrills
AirVPN Staff

@vOsgZC7

Hello!

For Eddie's manual, please type in a terminal "man eddie-ui".

To switch connection mode, in the "Preferences" > "Protocols" window please uncheck "Automatic", select the connection mode line you prefer (the line will be highlighted) and click "Save". The change will apply at the next connection. Eddie will prevent WireGuard selection if WireGuard is not installed in the system. WireGuard should have been installed during Eddie installation as a dependency, but please check.

Kind regards
 

Hello!

You can consider to generate different keys for your account in your AirVPN account "Client Area" > "Devices" panel, so you will get different VPN IP addresses for different profiles based on different keys. Please see here:
Kind regards
 

Hello!
Correct. A new Eddie Desktop edition version 3 will get rid of Mono in the UI (Eddie backend already does not need Mono or .NET framework). The UI itself will be refreshed. A roadmap is not currently available, we're sorry. Several variables affect performance of OpenVPN and WireGuard and it is actually difficult to provide an effective and general suggestion on which of the two you should pick. Ignore the "recommended for best performance" at the moment, we might remove it altogether. Test both WireGuard and OpenVPN and pick the one which can provide you with the best performance. On iOS, provided that your ISP does not shape WireGuard or UDP traffic, and therefore on a level playing field, WireGuard is faster according to the majority of reports. You can find detailed instructions for WireGuard in iOS in the dedicated page, direct link: https://airvpn.org/ios/wireguard/appstore/ No, we're sorry, major streaming platforms (e.g. Hulu, Primevideo, Netflix, Disney+) are not accessible from our infrastructure. We would need "residential IP addresses" from USA residential ISPs to make them accessible. We have no plan for that for the near future, we're sorry. Just ask for deletion in a ticket (click "Contact us" on the web site while your account is logged in and send the deletion request) Kind regards
 

Good timing, I just got the 3 year plan.

Just extended for another 2 years.  Very happy with the service.  Thank you.

Hello!

It took some more time to finalize an agreement, but now we can confirm that a 2nd server in New Zealand is imminent. Now it's up to the datacenter to connect it (a few business days might be needed), then we will test it and finally we will make it public. We have picked another datacenter for failover purposes, in due time let us know how it works. Follow the "News" forum or the "Status" page to see when the server is operational (we hope end of next week).

Kind regards
 

This should be cleared up somewhere, but especially in the app itself. The description of Apps to be whitelisted should be something like "Select apps which should go inside the tunnel", and of Apps to be blacklisted "Select apps which should go outside the tunnel".

Hello!

Eddie Android edition adopts the Identical convention by "OpenVPN for Android" and other apps.

Black list enabled: all traffic inside the VPN tunnel except the traffic of the black listed applications which goes outside the tunnel.
White list enabled: all traffic outside the VPN tunnel except the traffic of the white listed applications which goes inside the tunnel.

Identical meaning for WireGuard, of course.

Kind regards
 

Hello!

Eddie Android edition adopts the Identical convention by "OpenVPN for Android" and other apps.

Black list enabled: all traffic inside the VPN tunnel except the traffic of the black listed applications which goes outside the tunnel.
White list enabled: all traffic outside the VPN tunnel except the traffic of the white listed applications which goes inside the tunnel.

Identical meaning for WireGuard, of course.

Kind regards
 

This is such perfect timing, thank you so much!!!!

Extended for one year.

Happy customer since 2013!

Keep up the good work! 😍

Hello!

We just had confirmation from another user that AirVPN is accessible from Egypt through the connection mode mentioned by @go558a83nk - therefore we feel to "validate" fully what @go558a83nk wrote.
We invite anyone experiencing problems from Egypt to open a ticket, the support team is available 24/7.

Kind regards
 

Hello!

We reluctantly have to announce gloomy news to you all: Spooky Halloween Deals are now available in AirVPN...
 

 
Save up to 74% on AirVPN longer plans (*)
(*) When compared to 1 month plan price
 
Check all plans and discounts here: https://airvpn.org/plans

If you're already our customer and you wish to jump aboard for a longer period any additional plan will be added on top of already existing subscriptions and you will not lose any day.

Every plan gives you all the features that made AirVPN a nightmare for snoopers and a scary service for competitors. Just check this frighteningly long list of terrific features if you dare:
a clear mission without compromises https://airvpn.org/mission WireGuard support exclusive and very flexible, opt-in block lists against malware and other hostile entities. Pick predefined lists, add exceptions or additional blocks, define your own lists, or just use our totally neutral DNS by default improved API functions to let you control and configure VPN features and account settings active OpenVPN 3 AirVPN library open source development IPv6 support, including IPv6 over IPv4 configurable remote port forwarding refined load balancing to squeeze every last bit per second from VPN servers free and open source software for Android, Linux, Mac and Windows easy "Configuration Generator" web interface for access through third party software guaranteed minimum bandwidth allocation GDPR compliance and very high privacy protection standards no log and/or inspection of clients' traffic effective traffic leaks prevention by AirVPN software Tor support via AirVPN software on Linux, Mac and Windows various cryptocurrencies accepted without any intermediary no obligation to use our free and open source software to enter AirVPN infrastructure. Interoperability is an AirVPN priority. perfectly clear and easy to read Privacy Notice and Terms https://airvpn.org/privacy
No tricks, only treats!

We witch you a spooktacular Halloween!

Grim regards & datathrills
AirVPN Staff

Hello!

DCO code is in highly experimental phase and subject to radical changes. Still. ** NOTE ** ovpn-dco is currently under heavy development, therefore neither its userspace API nor the code itself is considered stable and may change radically over time.
Kind regards
 

Hello!

It might be relevant to know (just in case) that currently connections from Russia, China, Egypt, UAE may work only with OpenVPN in TCP, to port 53 or 443, in tls-crypt (entry-IP address THREE). OpenVPN over SSH is working too.
Connections from Iran do not work, no matter the connection mode you try. To Iranian citizens we recommend Tor obfuscated and private bridges. You will need to update your bridge frequently.

Kind regards
 

Hello!
2023-11-02
Kind regards