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Staff

Staff
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  1. Like
    Staff got a reaction from flat4 in Changing server ..on the fly   ...
    Hello!

    Only if Network Lock option is enabled you can safely switch servers "on the fly", because Network Lock will prevent any possible traffic leak outside the VPN tunnel.

    Kind regards
     
  2. Like
    Staff reacted to Mikeyy in How-to: AirVPN on Synology DSM6 and DSM7 complete guide   ...
    Finally upgraded to DSM 7.2.1 so I edited first post with your comments. Adapted it to new AirVPN config generator look.

    Also added last part if you want to have faster connection to AirVPN.
  3. Like
    Staff got a reaction from Hotsoup in OpenVPN Certificate has expired   ...
    Hello!

    The problem affects those users who run Eddie Desktop edition with OpenVPN and never logged out for more than a year, or use OpenVPN clients with configuration files generated before 2021. Since Eddie Desktop edition re-downloads certificates and keys only when the operator logs in, locally some certificates have expired because we extend their expiration date automatically at least one year in advance (three years normally).

    Please try the following procedure to quickly resolve the problem:
    run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
     
  4. Thanks
    Staff got a reaction from Air4141841 in Eddie still using insecure openssl version?   ...
    Hello!

    You can either use the OpenVPN version packaged with Eddie, Hummingbird, or another version, as you prefer.

    To change OpenVPN version selected by Eddie, please install in your system the OpenVPN version you prefer; then, run Eddie and from its main window select "Preferences" > "Advanced". Beside the "OpenVPN custom path" field please click the file requester symbol to navigate through your file system and choose the proper OpenVPN binary file. Finally click "Save". Alternatively just type in the field the binary name with the complete, absolute path, and click "Save".

    Kind regards
     
  5. Like
    Staff got a reaction from Hotsoup in OpenVPN Certificate has expired   ...
    Hello!

    The problem affects those users who run Eddie Desktop edition with OpenVPN and never logged out for more than a year, or use OpenVPN clients with configuration files generated before 2021. Since Eddie Desktop edition re-downloads certificates and keys only when the operator logs in, locally some certificates have expired because we extend their expiration date automatically at least one year in advance (three years normally).

    Please try the following procedure to quickly resolve the problem:
    run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
     
  6. Like
    Staff got a reaction from Hotsoup in OpenVPN Certificate has expired   ...
    Hello!

    The problem affects those users who run Eddie Desktop edition with OpenVPN and never logged out for more than a year, or use OpenVPN clients with configuration files generated before 2021. Since Eddie Desktop edition re-downloads certificates and keys only when the operator logs in, locally some certificates have expired because we extend their expiration date automatically at least one year in advance (three years normally).

    Please try the following procedure to quickly resolve the problem:
    run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
     
  7. Like
    Staff got a reaction from odemeringo in Problem connection client Eddie   ...
    Hello!

    Please try the following procedure to quickly resolve the problem:
    run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
     
  8. Thanks
    Staff reacted to cucuruz in Fast WireGuard faster?   ...
    Thank you so much staff! I installed Eddie 24 and tried every allowed MTU but it didn't change anything. Then changed connection country to Holland and bang! boom! download jumped to 900 Mbps. Happy!
    I hope that the powered up port system will give more than 5 ports to people like me who need more.
    Thank you, great service
  9. Like
    Staff got a reaction from Stalinium in xz utils Backdoor   ...
    Hello!

    No, it was not and it is not. Every and each machine runs on non-affected Operating Systems, typically FreeBSD and Debian 12. Debian 12 trivially is not affected because it does not include (in the official repositories we point at) the exploited xz versions 5.6.0 / 5.6.1 (and of course we did not build them from git) while in FreeBSD: Gordon Tetlow, security officer, https://lists.freebsd.org/archives/freebsd-security/2024-March/000248.html).

    Kind regards
     
  10. Like
    Staff got a reaction from blank90 in Any security benefit of using AirVPN?   ...
    Hello!

    It does. End-to-end encryption ensures data integrity and confidentiality between you and the recipient. End-to-end encryption must be used, properly and correctly, no matter what (with or without VPN, with or without Tor...).

    By adding AirVPN you enhance your privacy as nobody in the middle (including your ISP) comes to know that you and your recipient are communicating with each other (if necessary, you may hide your identity to your recipient too). As the Electronic Frontier Foundation pointed out, knowing who communicates with whom is a sensitive information which can be used against citizens' privacy even when the communication's content is encrypted. In this peculiar sense, privacy enhancement is also a security enhancement.
     
    In this specific case the AirVPN additional protection may or may not be necessary, according to your threat model. Let's imagine an hard case: your threat model includes an adversary which systemically wiretaps your lines. When this happens, hiding to that adversary the location of where you're uploading important amount of data is a layer of protection in itself: it may be a very good thing, and indeed a security feature, to prevent your adversary to know which datacenter you rely to store your data and so on, even when everything is encrypted. This is a real security enhancement (you cancel the knowledge of a crucial access point from the attack surface): even if the adversary can't decrypt your data, it can either destroy them, make the machine where they are stored inaccessible, or further encrypt them to ask for a ransom, if it comes to know their location and cracks the access system.
     
    Avoid it whenenver possible, but there are some cases where it comes in handy. Imagine that you have to cross the borders of a country with questionable practices towards foreign citizens and you want to avoid a compulsory, time-consuming and stressful analysis of your mobile devices or laptop (with the obligation to provide the decryption password, otherwise you will be charged as a criminal). To avoid this hugely stressful and time-consuming action, the usual solution is to upload the complete device image (heavily encrypted of course) to a service that you know you can access from abroad, and download and restore the image well after you have crossed the border. So you can cross the border with a dummy phone/tablet/laptop completely empty of any of your sensitive data, with just a few apps to make the inspection and intrusion quick and painless, or with no device at all, and then buy a new one and restore the image you have stored on some globally accessible server (of course, some passwords must necessarily remain stored in your mind).

    Kind regards
     
  11. Like
    Staff got a reaction from Hotsoup in OpenVPN Certificate has expired   ...
    Hello!

    The problem affects those users who run Eddie Desktop edition with OpenVPN and never logged out for more than a year, or use OpenVPN clients with configuration files generated before 2021. Since Eddie Desktop edition re-downloads certificates and keys only when the operator logs in, locally some certificates have expired because we extend their expiration date automatically at least one year in advance (three years normally).

    Please try the following procedure to quickly resolve the problem:
    run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
     
  12. Like
    Staff got a reaction from odemeringo in Problem connection client Eddie   ...
    Hello!

    Please try the following procedure to quickly resolve the problem:
    run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
     
  13. Like
    Staff got a reaction from Seebarschtian in Reminder: community forum rules   ...
    Hello everyone!

    We hereby publish the Community Forum policy in response to requests for clarification as apparently the generic invitations to comply to Netiquette are not sufficient. We will spread this information throughout the platform if necessary. This document pertains only to Community forums and not to AirVPN forums for official AirVPN communications and guides, where only AirVPN staff can open new threads.

    The Community Forums are managed and maintained by AirVPN, inside its own infrastructure, and are intended to be an environment to:
    improve AirVPN services through community driven suggestions provide an old style, relaxed platform for customers to get technical help in addition to the core assistance provided by the professional AirVPN customer care and support team.
      Community forum is open to everybody, including non-AirVPN customers, and moderated by AirVPN staff. Community moderators may be appointed by AirVPN staff on a voluntary basis to improve moderation.

    Messages posted on the forums and authors must comply with the following rules: Message content and author's behavior must respect Netiquette rules as described here: https://www.britannica.com/topic/netiquette Content must be rigorously on topic. The topic is specified in the description of each forum or made explicit in the name itself. Any form of explicit or surreptitious advertising for third party companies or private activities is prohibited.
    Moderators have the task to enforce compliance with the above rules. Messages that violate the rules can be deleted. When possible, moderators will inform the author about the infringement. Authors of two or more messages whose content violates the rules can have their accounts temporarily prevented from posting in the forum.

    If the author of a message reputes that a moderator made a mistake in the moderation actvity, communication with the moderator is encouraged. If the author is still unsatisfied by communication with the moderator, AirVPN staff can be contacted at info@airvpn.org. The staff undertakes to examine author's' complaints within a reasonable time not exceeding 30 days.

    Kind regards and datalove
    AirVPN Staff
     
  14. Like
    Staff got a reaction from Hotsoup in OpenVPN Certificate has expired   ...
    Hello!

    The problem affects those users who run Eddie Desktop edition with OpenVPN and never logged out for more than a year, or use OpenVPN clients with configuration files generated before 2021. Since Eddie Desktop edition re-downloads certificates and keys only when the operator logs in, locally some certificates have expired because we extend their expiration date automatically at least one year in advance (three years normally).

    Please try the following procedure to quickly resolve the problem:
    run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
     
  15. Like
    Staff got a reaction from Hotsoup in OpenVPN Certificate has expired   ...
    Hello!

    The problem affects those users who run Eddie Desktop edition with OpenVPN and never logged out for more than a year, or use OpenVPN clients with configuration files generated before 2021. Since Eddie Desktop edition re-downloads certificates and keys only when the operator logs in, locally some certificates have expired because we extend their expiration date automatically at least one year in advance (three years normally).

    Please try the following procedure to quickly resolve the problem:
    run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
     
  16. Like
    Staff got a reaction from Hotsoup in OpenVPN Certificate has expired   ...
    Hello!

    The problem affects those users who run Eddie Desktop edition with OpenVPN and never logged out for more than a year, or use OpenVPN clients with configuration files generated before 2021. Since Eddie Desktop edition re-downloads certificates and keys only when the operator logs in, locally some certificates have expired because we extend their expiration date automatically at least one year in advance (three years normally).

    Please try the following procedure to quickly resolve the problem:
    run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
     
  17. Like
    Staff got a reaction from Hotsoup in OpenVPN Certificate has expired   ...
    Hello!

    The problem affects those users who run Eddie Desktop edition with OpenVPN and never logged out for more than a year, or use OpenVPN clients with configuration files generated before 2021. Since Eddie Desktop edition re-downloads certificates and keys only when the operator logs in, locally some certificates have expired because we extend their expiration date automatically at least one year in advance (three years normally).

    Please try the following procedure to quickly resolve the problem:
    run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
     
  18. Like
    Staff got a reaction from Hotsoup in OpenVPN Certificate has expired   ...
    Hello!

    The problem affects those users who run Eddie Desktop edition with OpenVPN and never logged out for more than a year, or use OpenVPN clients with configuration files generated before 2021. Since Eddie Desktop edition re-downloads certificates and keys only when the operator logs in, locally some certificates have expired because we extend their expiration date automatically at least one year in advance (three years normally).

    Please try the following procedure to quickly resolve the problem:
    run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
     
  19. Thanks
    Staff reacted to overmorrow in Portable and appimage eddie versions for Linux have dependency issues   ...
    Tested. The portable and AppImage versions of 2.24.2 both have the same issue.
  20. Like
    Staff got a reaction from vpn080618 in DNS leaks from Mint, and conflicting data from Ipleak and Browserleaks   ...
    Hello!

    Please test Eddie 2.24: https://airvpn.org/forums/topic/57401-eddie-desktop-224-beta-released/

    Eddie features support with proper DNS management for every systemd-resolved (a ramshackle systemd component that would have the ambition to offer name resolution to applications) mode from version 2.23.2. Previous versions do not handle correctly a specific systemd-resolved working mode which will cause DNS leaks. If you're running some older Eddie version, including the current stable release, and your Mint has systemd-resolved running and working in on-link mode bypassing /etc/resolv.conf, we may have a rational explanation of the situation. However, the discrepancy between https://ipleak.net and the web site you mention remains unexplained.

    Kind regards
  21. Like
    Staff got a reaction from adrift33 in No Servers in France ?   ...
    According to this definition there is no censorship at all anywhere enforced by governments, not in North Korea, not in France, not in China...

    Please note that your definition is pure fantasy, if not insulting. Censorship is exactly suppression of speech, public communication, or other information subversive of the "common good", or against a given narrative, by law or other means of enforcement. The fact that censorship is enforced by law or by a government body does not make it less censorship. Furthermore, historically censorship was an exclusive matter of some central authority (the first well documented case is maybe the censorship rules to preserve the Athenian youth, infringed by Socrates, for which he was put to death, although the etymology comes from the Roman Office of Censor which had the duty to regulate on citizens' moral practices) and today censorship by governments is predominant.  Even In modern times censorship through laws has been and is predominant and pervasive according to Britannica and many academic researches.

    Then you can discuss ad nauseam whether censorship by law is "right" or "wrong", whether France's censorship is "better" than China's censorship, but you can't change the definition of censorship, otherwise this discussion will become delirious.

    Kind regards
     
  22. Thanks
    Staff got a reaction from JackParsons in Help with old OpenVPN and old Linux   ...
    @JackParsons

    Hello!

    Eddie 2.13.6 should run on your system. To download it, on the Linux download page please select "Other versions", click "2.13.6" and the download page will point to that version. Before installing Eddie 2.13.6 please make sure to delete the configuration file (default.xml in older Eddie versions, default.profile in newer version) to avoid incompatibilities of the configuration file due to a downgrade.

    If even Eddie 2.13.6 can't run on your system, then you could prepare a configuration file compatible with your OpenVPN 2.3.2: in the Configuration Generator turn the "Advanced" switch on set the "OpenVPN profile" combo box to "2.4" select a connection with OpenVPN to entry-IP address ONE (this is essential to avoid tls-crypt, unsupported by 2.3) download and use the configuration file as usual Please consider anyway to upgrade your system for security reasons.

    Kind regards

     
  23. Like
    Staff got a reaction from Hotsoup in OpenVPN Certificate has expired   ...
    Hello!

    The problem affects those users who run Eddie Desktop edition with OpenVPN and never logged out for more than a year, or use OpenVPN clients with configuration files generated before 2021. Since Eddie Desktop edition re-downloads certificates and keys only when the operator logs in, locally some certificates have expired because we extend their expiration date automatically at least one year in advance (three years normally).

    Please try the following procedure to quickly resolve the problem:
    run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
     
  24. Thanks
    Staff reacted to AG999 in Latvia: IP addresses change   ...
    Latvia
  25. Like
    Staff got a reaction from Hotsoup in OpenVPN Certificate has expired   ...
    Hello!

    The problem affects those users who run Eddie Desktop edition with OpenVPN and never logged out for more than a year, or use OpenVPN clients with configuration files generated before 2021. Since Eddie Desktop edition re-downloads certificates and keys only when the operator logs in, locally some certificates have expired because we extend their expiration date automatically at least one year in advance (three years normally).

    Please try the following procedure to quickly resolve the problem:
    run Eddie on Eddie's main window uncheck "Remember me" log your account out log your account in (you'll need to re-enter your AirVPN credentials) try again a connection Kind regards
     
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