Staff

Hello,
 
at the moment of this writing we have no information at all about the issue and we have not been warned about any problem. Supported payment processors remain the same, without any variation.
 
Accepting cash in mail would pose serious, practical operational problems, and perhaps legal problems as well.
 
We are anyway working to add more and more payment methods.
 
Kind regards

Hello,
 
at the moment of this writing we have no information at all about the issue and we have not been warned about any problem. Supported payment processors remain the same, without any variation.
 
Accepting cash in mail would pose serious, practical operational problems, and perhaps legal problems as well.
 
We are anyway working to add more and more payment methods.
 
Kind regards

Synopsis
 

 
This program, for Windows, Linux and OS X, opens a socket to listen or send packets to an address.
It can be useful to debug the Port Forwarding with AirVPN.
The IP list is automatically compiled from your interfaces. If you connect to a different server, refresh (the green icon) the list to view the new 10.* IP address. Using IP 0.0.0.0 and listening means listening on all interfaces. Each line in the log is a connection. The Send button sends a string with AirVPN text and the current date (RFC 822) to the specified address. If you use the Check button in AirVPN Port Forwarding page, you will see a line without 'IN' bytes and with 'TCP Closed' status. This is because our checking simply opens and closes a socket, without sending any data.
Download
Current version: 1.3 - 27/06/2013
Binary (.NET Framework 2, recommended with Windows XP/Vista/7) Binary (.NET Framework 4, recommended with Windows 8 and above) Source code (GPL3)
Linux and OS X support
Download the ".Net 2" version. The program requires Mono.
Packages required:
Debian / Ubuntu:apt-get install mono-runtime libmono-winforms2.0-cil libmono-corlib2.0-cil RHEL6, Centos6, Scientific-Linux6, etc and Fedora distros:sudo yum install mono-core mono-winforms Under OS X, install Mono. Launch with:mono PortListen_net2.exe

Hello,
 
we're glad to inform you that a new payment processor is available: Authorize.net, by CyberSource, a VISA company.
 
Air is an Authorize.net verified merchant.
 
The processor accepts VISA, MasterCard and JBC credit cards, including prepaid cards.
 
Privacy and security notice: we never come to know your credit card number. The transaction core is handled by Authorize servers in compliance to Payment Card Industry Data Security Standard (PCI DSS).
 
Kind regards

Hello!

We regret to inform you that due to 4 (four) alleged copyright infringement notices in the last 40 days, our provider decided to cancel Fornacis. ISP did not provide any proof of such alleged infringements. We apologize for the inconvenience clearly not caused by us, we'll look for alternative providers in France.
 
Kind regards

Hello,
 
this is a report we had from one of our customers (thanks jd83751) running Windows 8.1 Preview, it might be very useful for you too:
 
"okay I fixed it. somebody helped me out on a microsoft forum. this is what they told me and just in case somebody else has this issue this is what I did.

I went into the "Device Manager", looked for TAP-Windows v9 adapter and uninstalled it. after that I uninstalled OpenVPN. then I went into "Regedit" and deleted this key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\ROOT\NET
after that I re-installed OpenVPN and got it to work. thank you for your time and trying to help me out. hopefully the steps above will help out anyone else that has this problem. thank again for cooperating with me."
 
Kind regards

Hello!
 
1. Yes: https://airvpn.org/tomato and https://airvpn.org/ddwrt You can anyway run OpenVPN automatically at your system startup, you don't need to launch it manually.
 
2. Your question is somehow unclear, can you please elaborate and explain what you mean with protection?
 
Kind regards

Hello!
 
We have already been contacted by Freenode a few hours ago, they kindly explained that the problem is abusive behavior from user(s) from our nodes. Probably they have gone ahead by themselves and started blocking all our exit-IP addresses. This could make things worse because we could start multi-hopping and rotating as many IP "secret" addresses as we wish from 4 continents, making their task desperate, but in this case we will NOT do so at the moment: Freenode is an IRC platform that supports free & open source software and their users, as well as any other service and any other user of any other service, must NOT be harassed by our nodes. We could have studied alternative solutions with automatic triggering, but if they have already chosen to block indiscriminately, that's their legitimate right. We will do nothing to circumvent the blockade before we carefully evaluate the problem and get also an informal opinion by Mr. Stallman, Mr. Cerf and Sir Berners-Lee (if they will wish to give us one, of course) on such general matters next time we meet them in person or virtually.
 
The general point is if it's ethically acceptable for a service like ours, which provides free access to people working in human-rights hostile countries, to fight net neutrality violations and end-to-end principle violations from private entities over their private will when such fight will help harassing behavior.
 
Kind regards

Hello,
 
we have a report according to which OpenVPN 2.3.2 works on Windows 8.1 preview. We are not testing at the moment Windows 8.1 preview but you might like to try anyway.
 
Kind regards

Yes, 100% correct.
 
EDIT: of course we don't strictly need to "re-route" checkmytorrentip as well, but it was decided to do so for consistency and comfort.
 
Kind regards

Problem solved downgrading to DD-WRT v24-sp2 (03/25/13) std
(SVN revision 21061)
 
Please see this screenshot.
 

Hello,
 
we have read that "review". We reserve the right to reply, therefore our comments follow.
 
 
 
That's not exact. You fail to mention that iVPN is a VPN service competitor.
 
 
 
False, Air is based in Italy as clearly stated in the Privacy Notice.
 
 
False: "These data are not collected to identify, through elaboration or any other technique" has an unequivocal legal meaning in the EU. It means that personal data, including IP addresses (regardless of the debate whether an IP address is a personal data or not), are not collected at all and in any way. Therefore not only we legally state that they are not stored when a client accesses a VPN service, but we also say that they are not even sent to third-parties WHILE a client is connected to a VPN server, which is a higher privacy condition. It seems, to say the least, bizarre that a higher privacy protection policy is interpreted as a lower one.
 
 
Once again, the sentence has a very precise legal meaning in the EU. The service is erogated when a client is connected, therefore when a client is disconnected the service is not erogated, ergo when a client disconnects those data are no more on the servers and the data retention period is, in the worst case, the timeout period (up to 60 seconds), in the best case 0 seconds.
 
 
 
False. The Privacy Notice states, since three years ago:
 
 
 
And also:
 
 
 
This fact alone shows that iVPN either did not even read our documents, or the writer(s) voluntarily lied.
 
Additionally, we don't need to cite ads or affiliates because: we have no ads and we don't plan to host any ad; and affiliates (if any) are totally separated from the system and can't access in any way any personal data, according to our Privacy Notice (see again above: data are not transmitted to third parties).
 
 
 
That's true and IT MUST BE SO. We will never mention how we "respond" to laws that are outside our jurisdiction and that are therefore inapplicable, simply because we are not forced to and we MUST NOT comply (and of course we must not even "respond") to such laws. An USA Act "has jurisdiction" on the USA. We are not subject to every single law existing in the world and we will NEVER mention them as if we recognized their validity. Doing so would imply an utter incompetence on the legal field. Ironically, we would like to ask to iVPN staff why they do not state in their policy how they "respond" to every single law in the world which makes VPN business illegal.
 
 
 
Broken English or illiterate iVPN reviewer? We recommend iVPN people to open a dictionary, for example the Webster dictionary, and search for "erogate", which means "give, lay out, provide, deal out".
 
And about you, centerc3290=@3, why don't you actually read our Tos and Privacy Notice, instead of relying on a COMPETITOR review, spreading it as a review "from IT professionals"? Use your own brain!
 
Kind regards

Hello!
 
The apparent reason from Freenode (from their communications to us) is a single abuse on their IRC network from one of our nodes and our subsequent message informing them that we don't keep logs to detect the alleged abuser.
 
Real identity protection and true, effective anonymity layer are probably the most important features of our service.
 
The above features are not negotiable for us unless we are provided with clear proof about infringements of the ECHR, urgent matters which involve physical safety of a person etc. (see our Terms of Service) by a competent authority. We will not start logging as a consequence of a request from any private entity or from any not competent authority.
 
Freenode therefore let us understand us that since we don't log, they would ban every AirVPN server. We did not add anything after the ban about this policy; as we said no-logging policy is not negotiable with private entities.
 
This issue is just another hint for you about how serious and determined we are in respecting our commitments, policy and mission. Our determination in handling such issues and above all much more complicated matters is, in our opinion, comparable to the determination of several TOR exit-node operators.
 
For example, think about the following:
Freenode advertises Private Internet Access (a large VPN provider) Private Internet Access claims an absolute no logging policy: "No logging. Period." is written in their "Buy VPN" page Private Internet Access nodes can access Freenode IRC servers, since the ban against AirVPN and at the time of this writing Therefore, either Private Internet Access in reality is able and willing to detect a user, start logging etc. as a consequence of a simple request by Freenode (or any other private entity), or Freenode does not enforce against Private Internet Access the same policy it enforces against non-logging VPN services such as AirVPN.
 
We don't know, Freenode did not give us any detail about any abuse. Hopefully this message has clarified the most probable reasons.
 
Kind regards

Hello!
 
We have already been contacted by Freenode a few hours ago, they kindly explained that the problem is abusive behavior from user(s) from our nodes. Probably they have gone ahead by themselves and started blocking all our exit-IP addresses. This could make things worse because we could start multi-hopping and rotating as many IP "secret" addresses as we wish from 4 continents, making their task desperate, but in this case we will NOT do so at the moment: Freenode is an IRC platform that supports free & open source software and their users, as well as any other service and any other user of any other service, must NOT be harassed by our nodes. We could have studied alternative solutions with automatic triggering, but if they have already chosen to block indiscriminately, that's their legitimate right. We will do nothing to circumvent the blockade before we carefully evaluate the problem and get also an informal opinion by Mr. Stallman, Mr. Cerf and Sir Berners-Lee (if they will wish to give us one, of course) on such general matters next time we meet them in person or virtually.
 
The general point is if it's ethically acceptable for a service like ours, which provides free access to people working in human-rights hostile countries, to fight net neutrality violations and end-to-end principle violations from private entities over their private will when such fight will help harassing behavior.
 
Kind regards

TrueCrypt has been tested in real life powerful attacks and has never been defeated according to available information, remember Operation Satyagraha.
 
http://www.theregister.co.uk/2010/06/28/brazil_banker_crypto_lock_out/
 
About some comments on the thread... the source code of TrueCrypt is available. You can't say it's free, given its license, but the source code is regularly available. Of course obtaining an executable file bit-by-bit identical to the distributed packages is practically impossible, but that's a different problem.
 
Also, it is false that TrueCrypt is not currently developed. Wikipedia has an article which provides a balanced overview on TrueCrypt and includes several, important reference notes:
http://en.wikipedia.org/wiki/Truecrypt#Licensing_and_Open_Source_status
 
Kind regards

Hello,
 
we don't have a routing server in Norway, but we'll discuss about it during the next week.
 
Kind regards

TrueCrypt has been tested in real life powerful attacks and has never been defeated according to available information, remember Operation Satyagraha.
 
http://www.theregister.co.uk/2010/06/28/brazil_banker_crypto_lock_out/
 
About some comments on the thread... the source code of TrueCrypt is available. You can't say it's free, given its license, but the source code is regularly available. Of course obtaining an executable file bit-by-bit identical to the distributed packages is practically impossible, but that's a different problem.
 
Also, it is false that TrueCrypt is not currently developed. Wikipedia has an article which provides a balanced overview on TrueCrypt and includes several, important reference notes:
http://en.wikipedia.org/wiki/Truecrypt#Licensing_and_Open_Source_status
 
Kind regards

Hello,
 
we have read that "review". We reserve the right to reply, therefore our comments follow.
 
 
 
That's not exact. You fail to mention that iVPN is a VPN service competitor.
 
 
 
False, Air is based in Italy as clearly stated in the Privacy Notice.
 
 
False: "These data are not collected to identify, through elaboration or any other technique" has an unequivocal legal meaning in the EU. It means that personal data, including IP addresses (regardless of the debate whether an IP address is a personal data or not), are not collected at all and in any way. Therefore not only we legally state that they are not stored when a client accesses a VPN service, but we also say that they are not even sent to third-parties WHILE a client is connected to a VPN server, which is a higher privacy condition. It seems, to say the least, bizarre that a higher privacy protection policy is interpreted as a lower one.
 
 
Once again, the sentence has a very precise legal meaning in the EU. The service is erogated when a client is connected, therefore when a client is disconnected the service is not erogated, ergo when a client disconnects those data are no more on the servers and the data retention period is, in the worst case, the timeout period (up to 60 seconds), in the best case 0 seconds.
 
 
 
False. The Privacy Notice states, since three years ago:
 
 
 
And also:
 
 
 
This fact alone shows that iVPN either did not even read our documents, or the writer(s) voluntarily lied.
 
Additionally, we don't need to cite ads or affiliates because: we have no ads and we don't plan to host any ad; and affiliates (if any) are totally separated from the system and can't access in any way any personal data, according to our Privacy Notice (see again above: data are not transmitted to third parties).
 
 
 
That's true and IT MUST BE SO. We will never mention how we "respond" to laws that are outside our jurisdiction and that are therefore inapplicable, simply because we are not forced to and we MUST NOT comply (and of course we must not even "respond") to such laws. An USA Act "has jurisdiction" on the USA. We are not subject to every single law existing in the world and we will NEVER mention them as if we recognized their validity. Doing so would imply an utter incompetence on the legal field. Ironically, we would like to ask to iVPN staff why they do not state in their policy how they "respond" to every single law in the world which makes VPN business illegal.
 
 
 
Broken English or illiterate iVPN reviewer? We recommend iVPN people to open a dictionary, for example the Webster dictionary, and search for "erogate", which means "give, lay out, provide, deal out".
 
And about you, centerc3290=@3, why don't you actually read our Tos and Privacy Notice, instead of relying on a COMPETITOR review, spreading it as a review "from IT professionals"? Use your own brain!
 
Kind regards

Do you mean that you want to always have the local "10.4.?.?" always be the same, across servers? Presumably so that you can configure some network daemon to listen on that IP address? If so, you could adapt what I do on Windows 7 to Linux. See this post:
 
https://airvpn.org/topic/9518-faking-static-local-vpn-addess-using-client-nat-and-ifconfig/
 
Or do you mean that you want the IP address that the world sees you at to be fixed? This is not possible. But AirVPN will let you have a fixed domain name that follows the server you are using ("Dynamic DNS"). See this post:
 
https://airvpn.org/faq/ddns/?do=findComment&comment=9512

Hello,
 
we have read that "review". We reserve the right to reply, therefore our comments follow.
 
 
 
That's not exact. You fail to mention that iVPN is a VPN service competitor.
 
 
 
False, Air is based in Italy as clearly stated in the Privacy Notice.
 
 
False: "These data are not collected to identify, through elaboration or any other technique" has an unequivocal legal meaning in the EU. It means that personal data, including IP addresses (regardless of the debate whether an IP address is a personal data or not), are not collected at all and in any way. Therefore not only we legally state that they are not stored when a client accesses a VPN service, but we also say that they are not even sent to third-parties WHILE a client is connected to a VPN server, which is a higher privacy condition. It seems, to say the least, bizarre that a higher privacy protection policy is interpreted as a lower one.
 
 
Once again, the sentence has a very precise legal meaning in the EU. The service is erogated when a client is connected, therefore when a client is disconnected the service is not erogated, ergo when a client disconnects those data are no more on the servers and the data retention period is, in the worst case, the timeout period (up to 60 seconds), in the best case 0 seconds.
 
 
 
False. The Privacy Notice states, since three years ago:
 
 
 
And also:
 
 
 
This fact alone shows that iVPN either did not even read our documents, or the writer(s) voluntarily lied.
 
Additionally, we don't need to cite ads or affiliates because: we have no ads and we don't plan to host any ad; and affiliates (if any) are totally separated from the system and can't access in any way any personal data, according to our Privacy Notice (see again above: data are not transmitted to third parties).
 
 
 
That's true and IT MUST BE SO. We will never mention how we "respond" to laws that are outside our jurisdiction and that are therefore inapplicable, simply because we are not forced to and we MUST NOT comply (and of course we must not even "respond") to such laws. An USA Act "has jurisdiction" on the USA. We are not subject to every single law existing in the world and we will NEVER mention them as if we recognized their validity. Doing so would imply an utter incompetence on the legal field. Ironically, we would like to ask to iVPN staff why they do not state in their policy how they "respond" to every single law in the world which makes VPN business illegal.
 
 
 
Broken English or illiterate iVPN reviewer? We recommend iVPN people to open a dictionary, for example the Webster dictionary, and search for "erogate", which means "give, lay out, provide, deal out".
 
And about you, centerc3290=@3, why don't you actually read our Tos and Privacy Notice, instead of relying on a COMPETITOR review, spreading it as a review "from IT professionals"? Use your own brain!
 
Kind regards

Hello!
 
The following build has been tested and it fully works with AirVPN, for Linksys WRT-54GL 1.1:
DD-WRT v24-sp2 (03/08/12) vpn - build 18687
 
Also confirmed by Baxter and other people:
https://airvpn.org/topic/6525-suggested-dd-wrt-firmware-for-openvpn-on-wrt54gl-linksys-router/?do=findComment&comment=6612
 
The newest build you cite has not been tested so far: feel free to try, just keep in mind that it's not been tested yet. See also here to avoid bugged builds:
http://svn.dd-wrt.com/ticket/2536
 
EDIT:
some additional notes to help you avoid bugged DD-WRT firmwares can be found on this thread:
https://airvpn.org/topic/4292-dd-wrt-not-connecting-on-linksys-e2500-router/?do=findComment&comment=4358
 
Kind regards

Hello!
 
There are a search function and an advanced search function on the upper right corner of the web site forum pages. Please use them at will.
 
In the EU we have servers in countries where Data Retention Directive (2006/24/EC) implementation has been declared unconstitutional (Romania, Germany) or where its scope does not cover our service (any other Member State). We fully comply to the EU legal framework.
 
USA situation (under this point of view) is even better: in the USA currently there's no mandatory data retention at all, not even for domestic ISPs. Singapore, where we maintain 3 servers, has no mandatory data retention for our service.
 
Please search the forum for references and documentation on all of the above.
 
In order to look at Air VPN available servers please click on "Status" in the upper menu, you will access the servers monitor which reports many information.
 
Yes, we have considered ways to counter-react in case of necessity.
 
Kind regards

Hello,
 
we're glad to inform you that a new payment processor is available: Authorize.net, by CyberSource, a VISA company.
 
Air is an Authorize.net verified merchant.
 
The processor accepts VISA, MasterCard and JBC credit cards, including prepaid cards.
 
Privacy and security notice: we never come to know your credit card number. The transaction core is handled by Authorize servers in compliance to Payment Card Industry Data Security Standard (PCI DSS).
 
Kind regards

Hello,
 
TLS 1.1 and 1.2 are available on 212.117.180.25. If you wish to use them right now you should resolve airvpn.org to that IP address and force the browser to TLS 1.1 or 1.2. AES-256 is available as well.
 
TLS 1.1 and 1.2 on the other two public frontend servers are planned to be implemented within the next 24 hours.
 
Please note that TLS 1.0 and SSL 3.0 will remain available at the moment, in order not to cut out of the system Firefox, Chromium, Chrome, Iceweasel and many other browsers versions that do not support TLS 1.1 and 1.2 (perhaps more than 3/4 of our users) or that support them but require explicit user configuration to enable them.
 
Kind regards

Going through the VPN and then to tor almost seems faster than just tor for me for some reason. It seems to be working great. I love how it just handles everything for you. I wanted to set up some things to not go through the VPN but now after reading some forum posts I see that can be risky, so I'll just use two different computers, one on the VPN and one not. I just figure normal things like e-mail, facebook, google, stuff that knows who you are should not be done on the vpn, whereas the things you want to be anonymous would be done on the vpn.