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Hello! France servers are not planned at the moment, we're sorry (usual problem of mandatory data retention for hosting providers). We have a "geo-routing" server in France, we may try to "geo-route" services which restrict access to IP addresses geo-located in France: please open a ticket and give the support team the URLs of the services. Kind regards

Hello! Thank you, you're a very long time customer! Please check the following message to resolve the issue quickly: Kind regards

Hello! A Master Password can't be reset by definition. You can delete the local data (the profile stored in your device) while Eddie is not running to re-start from scratch. For Eddie Android edition you can do it from Android app settings, while for Eddie desktop edition you can delete the profile file (while Eddie is NOT running). To locate it, please see here: https://eddie.website/support/data-path/ When you re-start Eddie, a new profile with default settings will be created. You will need to re-enter your AirVPN account credentials. Kind regards

Hello! Brief documentation is here: https://airvpn.org/faq/api/ Yes, in the returned sessions array speed_read and speed_write are in bytes per second. Kind regards

Hello! Since it's clear please feel free to explain, we are very interested in understanding your problem's cause. Kind regards

Hello! We can't reproduce the problem, our connections via WireGuard to Minchir are fine. Kind regards

Hello! We're sorry, we can't find that ticket. We have just read your thread and we will investigate. Kind regards

@nicolasbrown Hello and thank you, we will point the developer to your messages. In the meantime, from Eddie's settings you can disable the exit confirmation popup dialog to resolve the annoyance. Kind regards

@anotherrandomuser2791 Hello! Probably Eddie is still passing to OpenVPN your SHA1 signed old certificate. If you did not forget to log your account out, try to delete the file /home/user/.config/eddie/default.profile while Eddie is not running. Kind regards

Hello! The error here is different. OpenSSL 3 doesn't accept certificates signed through SHA1. Since 2017 we have been signing client certificates with SHA512 and you have a pair generated in 2016. We don't force the renewal to avoid sudden and unexpected disconnections to our unaware users. Thank you, you're a long time customer indeed! Please: log your AirVPN account in to the web site click "Client Area" from the upper menu click the "Devices" button click your client/key pair "Details" button click "Renew" from Eddie main window uncheck "Remember me", log your account out and then in again (you will have to re-enter your AirVPN account credentials) and the problem will get resolved. (*) (*) If you don't run Eddie, from the Configuration Generator generate new configuration files for the software you run to connect to AirVPN. Detailed instructions here: https://airvpn.org/forums/topic/26209-how-to-manage-client-certificatekey-pairs/ Kind regards

Hello! "0" means no override and you will find the "Setting MTU to 1320" log entry . If you enter a different value you will find "Forcing MTU to <value>". No, since a 2FA to run an app is not welcome by users. You can anyway set a Master Password as you know. It will be used to encrypt and decrypt all the local data and you must enter it each time you run the app for the 1st time in a session. Keep in mind that by enabling a Master Password (or using 2FA) you will prevent Eddie to connect during the device bootstrap but through profiles. Kind regards

Hello! Please check whether Eddie starts minimized. If so, after you have launched Eddie you will see its tray icon (a small cloud in a circle) in the system tray. If you find it, double click the tray icon to bring up the main window. Kind regards

Hello and thank you for your tests! Yes, definitely, a dark theme will be implemented just before or just after we reach the beta stage. Kind regards

Hello! The problem is related to tee when it processes buffered fast output (Goldcrest and Bluetit are very fast). See also: https://askubuntu.com/questions/639877/tee-doesnt-get-whole-output-from-the-pipe By changing the initial standard out stream to "unbuffered" you will resolve the problem. Example: stdbuf -o0 ./goldcrest --air-connect | tee /tmpfs/gc.log Kind regards

Hello! We're very glad to inform you that Eddie Android edition 3.0 alpha 2 is now available. The original post has been updated accordingly. New in Alpha 2: WireGuard default MTU size set to 1320 bytes log bug fixes OpenVPN3-AirVPN library update log and profile export compliance with Android 11+ security various bug fixes Find full description, download link and SHA256 signature in the first post of this very thread. Thank you very much for your tests and please report and describe any bug you find! Kind regards

Hello! Not reproducible on our devices at the moment, we'll keep testing. On your side, if possible, please try a slightly higher MTU size. Replace it through 40 bytes steps for example (1280, 1320, 1360, 1400). Stop when the original problem re-appears and go back to the previous value, which would be plausibly close to the best compromise between performance and normal functioning. Report back at your convenience. Kind regards

Hello! It is probably a problem on your side because the URL is valid and the download starts correctly. Several testers are already running the app and they downloaded it properly. Please feel free to open a ticket. Do not forget to specify your Operating System and browser,. Kind regards

Hello! WireGuard doesn't support pausing & resuming, as specified in the option, but that must not prevent a re-connection if you get a disconnection while the device sleeps, provided that VPN Lock is disabled (please check). We struggle to reproduce the quoted issues, can you please send us links to your log and logcat, pertaining to both problems? Kind regards

Hello! It would be great if you could publish the solution for the benefit of the readers. Kind regards

@mamegoma @183aTr78f9o Hello! We suspect that the problem is caused by a virtual network interface too large MTU size for your network/devices. Our tests with different MTU sizes are meaningful but not conclusive. While WireGuard application forces it to 1280 bytes, Eddie lets the Android VPNService builder set the Operating System default. Please open "Settings" > "Advanced" > "MTU", set it to 1280 bytes, re-start a connection and check whether the problems get resolved or not (please test various servers). Please report back at your convenience, thank you! Kind regards

@mamegoma @183aTr78f9o Thank you very much! Yes, your tests outcome hints to a specific problem in Eddie WireGuard implementation. Eddie calls the native WireGuard library. Thank you for the thorough description and for having found out and reported the problem. We still have some unexplained and puzzling data set (for example, ProtonMail app works in our tests when Eddie is connected through WireGuard), and the problem investigation will take high priority. WireGuard original app needs simple configuration file names since it wants to create a network interface with the same name, which is impossible (not only on Android, but in in general in every system) due to system limitations which don't allow network interfaces to have complex long names. Eddie takes care of the matter while WireGuard app doesn't. Kind regards

Hello! Thank you. We confirm that Eddie round trip times wrong values can not be related to VPN DNS. To perform the tests the system must be outside the VPN and therefore you can't use VPN DNS. Furthermore, Eddie needn't resolve names to perform the tests. You can therefore keep this issue on its own topic (already existing, we see) and split from this one. Kind regards

Hi, the apps i experienced issues with are LAZADA and Signal as well as tutanota and protonmail. Im not exactly sure how to get the domain name for the services. The servers which I noticed issues are Antares, Lacaille, Struve, Taphao, Bharani, Biham, Fleed, Okab and Albaldah which are the servers I regularly use. Hello! Thank you for the information. At the moment we tested only ProtonMail and it works, but now that we have a server list we will perform additional test, even with those other apps you mention. In the meantime, can you please tell us whether, from the same VPN server, those apps: work or not when you switch connection to OpenVPN3-AirVPN (to do so just tap the "OpenVPN/WireGuard" switch on Eddie's connection views and make sure that it's set to OpenVPN, then start a new connection) work or not when you connect through the wg app available on the Play Store Kind regards

Hello! Problem acknowledged. It's a feature unsupported by WireGuard (you will see that the wg app never allows communications with the private network, unless you compile a complex profile, see also https://www.procustodibus.com/blog/2021/03/wireguard-allowedips-calculator/ ) and we see that Eddie needs a different implementation. At the moment do NOT activate Exclude local network from the VPN with WireGuard, as it may cause total traffic leak if "Always on VPN" + "Block traffic if VPN is inactive" options are not enabled (options not available in Android TV). We will consider the possibility to implement a properly working option, which is not trivial, during the alpha or beta testing. Kind regards

Hello! Please check here: https://airvpn.org/routes/?q=https%3A%2F%2Facademyofideas.com and pick the Canada (or other country) servers which can access the website. Currently 7 servers in Canada are not blocked by the website. Kind regards