Staff

Hello! If so, it's not Sirius. You can anyway access no country-customized Google search engine in the No Country Redirect page which Google made available for such needs. https://www.google.com/ncr Kind regards

Hello! That's fine: it is a correct behavior. If you have your router DNS server set as nameserver in your resolv.conf Network Lock will not block DNS queries to your router, that's not its purpose at the moment (it explicitly allows communications to your router otherwise your system would be completely isolated even in the local network). So Network Lock ON or OFF in this case makes no difference and the fact that you could see your ISP DNS shows that the system works as expected and according to your configuration. And that's correct again. No issues on the client so far, it is behaving exactly as you instructed it to. Of course, testing this particular configuration on a variety of systems is totally voluntary! From your description everything is fine, thank you for your time, it is very much appreciated. Kind regards

Do you mean that you again get "No such host is known" log line? Can you re-post the logs if in doubt? Kind regards

Hello, we were suggesting that you can use anyway Eddie 2.5 without going back to outdated client versions which have more bugs, because you are not forced to use Eddie 2.5 network lock feature. You can just keep it not active, and use your custom or favorite type of leaks prevention. Kind regards

Hello! You can also use Eddie 2.5 because Network Lock is optional. You decide to activate it or not. In Eddie 2.5 it is disabled by default. Kind regards

Hello! We need to understand if some advanced feature of AirVPN client can be activated by default for all users without causing issues. We ask those who want to collaborate to do a little test: In Menu -> Preferences -> Advanced -> General please enable "Checking if the tunnel uses AirVPN DNS" and "Force DNS" (this last option only under Microsoft Windows) DNS Switch mode is by default set to "Automatic", please use it in "Automatic". If these settings work for you, please use them and confirm in this topic that they work for you. Otherwise, if some problem occurs, please describe here the problem. Finally, we have a question: without prejudice to the fact that it can be switched on or off anytime by users, do you prefer that by default the option "Exit confirmation" is on or off? Thanks to anyone who will collaborate! Kind regards AirVPN Staff

Hello! That's the right decision then. Try OpenVPN over SSL as well. It might work better than over SSH, because from other reports from Thailand it is possible that SSH is shaped much more than SSL to port 443. Also try the Hong Kong server, just in case. Kind regards

Hello! Yes, it is mandatory, no UDP support by SSH as you can imagine. So you have overhead by additional SSH tunnel and on top of that OpenVPN forced to work in TCP mode (which, for how OpenVPN works, will be slower and less efficient than UDP). You should never use this mode unless you absolutely need it for some reason (for example to bypass OpenVPN disruption or extreme shaping). Kind regards

Now this is getting interesting... https://twitter.com/JustusRanvier/status/511986110889619456 Kind regards

Hello! TCP and UDP are allowed in the local network. So if you use SMB (CIFS) to share folders, it should work as long as the transport protocol is UDP or TCP. However SMB could rely on NetBIOS too as transport protocol, in which case we need to investigate, can you please give us some information about that? Kind regards

Hello! Interesting... what happens if you tick "Force DNS" in the "Advanced" tab? Kind regards

Website: http://www.gazzetta.it La Gazzetta dello Sport, an Italian sport website and streaming. Status: OK Routing: All servers to IT route. Note: if you have an advertising blocker active (like Adblock or uBlock) try to disable it. This site detect use of this blocker and prevent to see the video.

Hello! To simplify things, with Debian just download the .deb package (32 or 64 bit version according to your Linux kernel). If you run Gnome or KDE or Xfce as Desktop Manager, right click on the icon and select "Open with..." -> "Package installer" or anything similar. If you don't run any of the above Desktop Managers contact us again. Also, you can anyway install everything from a shell (as root), just with apt-get and dpkg. For Debian 7 readers' reference: apt-get update apt-get install gksu mono-runtime mono-utils libmono-system-runtime2.0-cil libmono-winforms2.0-cil libmono-corlib2.0-cil openvpn stunnel4 dpkg -i <airvpn_package.deb> Kind regards

Hello! Please upgrade to Eddie 2.5 and enable the Network Lock feature. It will prevent any leak in case of unexpected VPN disconnection which may occur for a brief line drop or other imponderable causes. Kind regards

Hello! The following problem: ! 2014.09.15 19:13:35 - Checking route W 2014.09.15 19:13:45 - The operation has timed out could be caused either by a slow or failed connection. To discern the case, try to disable "Checking if the tunnel effectively works" in "AirVPN" -> "Preferences" -> "Advanced", try again a connection to a VPN server, browse to https://airvpn.org and check whether the central bottom box is green or red. We're looking forward to hearing from you. Kind regards

Hello! The Network Lock feature is meant to work globally, not on an application basis, so you just need to activate it. Please read here: https://airvpn.org/topic/12175-network-lock Kind regards

Hello! No, it is explicitly designed to allow communications within your local network. You should add rules to prevent that. However, remember that you will need anyway to allow communications with your router and with your DHCP server, if any. Kind regards

Hello! What the Network Lock feature does on your operating system is transparently explained in the answer to this FAQ: https://airvpn.org/faq/software_lock/ Network lock under Linux is performed by iptables, maybe it doesn't conflict with UFW because UFW is just an iptables frontend. Network locks are implemented as plugins, we can think about implementing different versions and leave users the choice of network lock method. We alter at runtime Windows Firewall configuration and rules, as explained in the answer to the aforementioned FAQ. Maybe this software you use doesn't expect that. We can look into that, is it this ? Kind regards

Hello! We're very glad to inform you that a new Eddie Air client version has been released: 2.5. Please read the changelogs: https://airvpn.org/services/changelog.php?software=client&format=html 2.5 version is compatible with several Linux distributions. For very important notes about environments, please read here: https://airvpn.org/forum/35-client-software-platforms-environments Network Lock feature has been implemented in version 2.5 as EXPERIMENTAL for all systems. By default it is turned off, feel free to activate and test it by clicking "AirVPN" -> "Preferences" -> "Advanced" -> "Network Lock" -> "Mode: Automatic". Important information on how it works: https://airvpn.org/topic/12175-network-lock Eddie 2.5 for Linux can be downloaded here: https://airvpn.org/linux Eddie 2.5 for Windows can be downloaded here: https://airvpn.org/windows Eddie 2.5 for OS X Mavericks can be downloaded here: https://airvpn.org/macosx PLEASE NOTE: Eddie 2.5 package, just like Eddie 2.4beta package, includes an OpenVPN version re-compiled by us with OpenSSL 1.0.1i for security reasons and to fix this bug: https://community.openvpn.net/openvpn/ticket/328 Eddie 2.5 is free and open source software released under GPLv3 Kind regards & datalove AirVPN Staff

Hello! In the "Servers" tab please tick "Lock current". Kind regards

Hello! Unfortunately not, OpenVPN does not scale well, and each instance will use one single core. This is an important limitation that will be probably overcome only in the next major release 3. Kind regards

Hello! mage1982 is right. We just wish to add that we are focused on VPN services at the moment, so we have no immediate plans to provide a public DNS service. Kind regards

Hello! That's right, there are no DNS leaks on Linux. Can we see the content of your /etc/resolv.conf file before and after a connection to a VPN server, with method "Renaming"? Maybe your system sends to your ISP IPv6 DNS queries. Kind regards

Hello, SlyFox is right, this is perfectly normal. Your router CPU processing power can't handle more than 10 Mbit/s AES-256 throughput (AES-256-CBC is the cipher of our OpenVPN Data Channel). Use a powerful enough pfSense box or connect directly from your computers (up to three simultaneous connections form different devices are possible with the same account) to bypass your router bottleneck. Kind regards

Hello! Our service is based on OpenVPN and OpenVPN connections are disrupted in most China residential lines. This is possible because OpenVPN packets headers (not payload, which are of course encrypted) have some additional information for packet re-ordering that make them discernible (with DPI) from pure TLS/SSL connections. PPTP with insecure authentication (not supported by us) is not disrupted (that's why you could use other non-OpenVPN based services, probably), maybe because it's not a problem for Chinese authorities (they can break it and decrypt the traffic flow very quickly and easily). In order to bypass the block, OpenVPN over SSL is necessary. The first SSL tunnel encrypts the OpenVPN "fingerprint" to make it not detectable. The method has been tested as successful since more than a year ago from various China areas, including Shanghai and Beijing. Unfortunately, OpenVPN over SSL is available for Linux, Windows and OS X only. It is not working on Android and iOS for limitations of the openvpn app. Anyway, many mobile networks in China do not block OpenVPN, so this is a relatively minor problem. Our client Eddie (for Linux, OS X and Windows) implements OpenVPN over SSL, that can be activated with a click. All of our VPN servers accept this connection mode. On Eddie, click "AirVPN" button, select "Preferences", click "Protocols" tab, select "SSL Tunnel - Port 443" and click "Save". As you can see from the logs, Eddie client is perfectly capable to establish a connection even if your system can't reach our web site. Please contact us in private (open a ticket) if you want to access our web site even without VPN. Kind regards