Staff

Hello! We're very glad to inform you that a new 10 Gbit/s full duplex server located in Denver (CO), USA, is available: Torcular. The AirVPN client will show automatically the new server; if you use any other OpenVPN or WireGuard client you can generate all the files to access it through our configuration/certificates/key generator (menu "Client Area"->"Config generator"). The server accepts connections on ports 53, 80, 443, 1194, 2018 UDP and TCP for OpenVPN and ports 1637, 47107 and 51820 UDP for WireGuard. Torcular supports OpenVPN over SSL and OpenVPN over SSH, TLS 1.3, OpenVPN tls-crypt and WireGuard. Full IPv6 support is included as well. As usual no traffic limits, no logs, no discrimination on protocols and hardened security against various attacks with separate entry and exit-IP addresses. You can check the status as usual in our real time servers monitor . Do not hesitate to contact us for any information or issue. Kind regards & datalove AirVPN Staff

Hello! The Suite doesn't offer a GUI. Therefore if you prefer a GUI the Suite is a no-go. The time to establish a connection to a VPN server is roughly the same, maybe the Suite is slightly faster. The Suite doesn't offer specific connection modes such as OpenVPN over SSH/stunnel, so if you suffer blocks against WireGuard and OpenVPN you should prefer Eddie. On the other hand the Suite offers reverse traffic splitting on an application basis, which Eddie doesn't, in case you need it, and does not need the demanding Mono package (still needed by Eddie GUI). You can also enjoy an asynchronous client-daemon architecture by relying on two components of the Suite, Goldcrest (a client) and Bluetit (the daemon). You can find the Suite thorough user's manual in the packaged file README.md Kind regards

@alexander3423478 Hello! Please make sure that both servers run in the 192.168.50.36 machine, that they listen to the correct ports, and that no firewall (running in that same machine) blocks packets to/from the servers. Kind regards

Hello! The failure probably comes from the fact that Eddie service can be installed only on systemd based systems. MX Linux by default uses SysVInit, according to the documentation. We deliver the AirVPN Suite for Linux that supports SysVInit too. In the Suite, Bluetit is a daemon that can run both on SysVInit and systemd based systems. If you are interested: https://airvpn.org/forums/topic/66706-linux-airvpn-suite-200-preview-available/ Kind regards

Hello! Please note that this feature, which is mandatory to query VPN DNS, is opt-out. In Eddie's "Preferences" > "DNS" window you can configure your own DNS and tell Eddie not to check DNS. It will, it restores the previous one. If that doesn't happen something weird is going on (a bug?), feel free to open a ticket. Maybe this info can be useful: consider that GlueTun supports AirVPN out of the box and offers a good level of integration with countries, locations, specific servers and inbound remote port forwarding. https://github.com/qdm12/gluetun-wiki/blob/main/setup/providers/airvpn.md Kind regards

Hello! Please click "Client Area" > "Support request" > "Create new" to open a ticket while you're logged into the web site, OR write to support@airvpn.org. If you write an e-mail and you don't have an e-mail address linked to your AirVPN account, in the e-mail body please mention your AirVPN account name. Kind regards

@alexander3423478 Hello! In various AsusWRT Merlin firmware versions the default name of the tun interface is not tun1. Can you please check? If in doubt just modify your rules by replacing tun1 with tun+ (here + is an iptables wildcard for interfaces). For anything else the rules seem just fine. Kind regards

Hello! Updated and working solution from a ticket by the support team: Kind regards

Hello! We're very glad to inform you that Hummingbird 2.0.0 Release Candidate 1 is now available for macOS, both for Intel and M1/M2/M3 based systems. The links to the latest RC 1 and the main changes have been updated in the first message of this thread. This version differs from beta 5 for some updates on the OpenVPN3-AirVPN library. Besides, the M1/M2/M3 version is now C++20 compliant. Kind regards

Hello! Please see here: https://airvpn.org/android/eddie/apk/tv/ Kind regards

Hello! We're very glad to inform you that AirVPN Suite 2.0.0 Release Candidate 1 for Linux is now available. The original post link is updated to show the new download URLs. The important differences from beta 5 are: a bug causing a crash when nft error messages exceeded a definite size has been fully addressed Bluetit features additional pause and re-connection attempts aimed at facilitating re-connection at system resume after suspension and other situations Please note that from now on compatibility with Debian 10 and its derivatives, that reached end of long term support and end of life on June 2024, is lost even for the legacy version, mainly because the Suite is now C++20 compliant. The legacy version remains suitable for Debian 11 and its derivatives. Kind regards

Hello! As far as we know, easytether doesn't support various VPN protocols over the tethered connection, unfortunately. However, our information is not up to date. Can you please contact the developers or the community to understand whether this old limitation is no more? We will do the same when we can (first we will need to re-test easytether). Kind regards

Hello! We're sorry to inform you that, due to inadmissible requests from provider Contabo, which demanded the blocking of p2p-related protocols, we have decommissioned Mesarthim server in Germany. The infrastructure in Gemany remains oversized, also thanks to the recent addition of 10 Gbit/s line and server. Kind regards AirVPN Staff

Hello! For the readers' comfort we paste here an answer by the support team to the OP, whose system is Linux Mint 22.1.

Hello! Can you describe the nature of the problem and the solution you found if possible? It may be relevant for readers with the same problem. Kind regards

Hello! If you run Windows please see here: https://airvpn.org/forums/topic/69097-permanent-kill-switch-for-eddie-client/ Similar rules can be enforced with any other system with the respective firewall. If you do not run Windows feel free to tell us your Operating System name, version and firewall. Kind regards

Hello! Please note that your service is reachable, we have just tried, so the port test is correct. However, as soon as we are re-directed to /web/index.html the connection is closed by your host. This is also visible through telnet: $ telnet <edited for privacy> 41898 Trying <>... Connected to <> Escape character is '^]'. Connection closed by foreign host. Therefore, VPN port forwarding works properly and your node is configured to accept correctly incoming connections from the Internet. However, for some reason that must be found, your host, or maybe Plex itself, shuts down the connection within 5-10 seconds, and specifically after the index.html page is accessed. The re-direction to that page works, but the page is not served. Please re-check the whole Plex web server setup. Kind regards

Hello! Since your Linux system is connected via WiFi please try to get a stronger signal and consider to change channel. It could greatly mitigate the problem. Prefer a channel whose frequency does not overlap with any other neighborhood WiFi equipment. Some considerations on WiFi channels and why it's so important to pick the correct channel: https://www.metageek.com/training/resources/why-channels-1-6-11/ If it's a viable option, connect via Ethernet cable to compare. Kind regards

Hello! You need to set permanent Windows Filtering Platform rules that block outgoing traffic, except traffic to the local network and for DHCP purposes. In this way when Network Lock disengages the block "all traffic" rules are restored. When Network Lock is engaged the new rules enforced by Eddie will allow Internet communications to the VPN servers only. Kind regards

Hello! The fix has been applied. Please disconnect and re-connect to check whether the problem is resolved for your own account. Should any issue persist do not hesitate to write again here and/or on a ticket. Kind regards

Hello! The issue has been detected, understood and isolated. A fix is ongoing. Kind regards

Hello! We are investigating this confirmed malfunction, thanks a lot for the head up. We will keep you posted as soon as possible. Kind regards

Hello! This update did not change anything for your account already reserved ports so the problem must lie elsewhere. Not to be discussed here, we recommend that you open a separate thread and a support ticket. Kind regards

Hello! AirVPN Suite 2.0.0 beta 5 implements the required features: https://airvpn.org/forums/topic/66706-linux-airvpn-suite-200-preview-available/?do=findComment&comment=247401 Kind regards

Hello! We're very glad to inform you that AirVPN Suite 2.0.0 beta 5 for Linux is now available. The original post link is updated to show the new download URLs. This is an extensive bug fix version addressing all the issues reported ever since beta 4 was released and with the addition of new Network Lock related options offering more flexibility. Now you can accept or deny incoming, outgoing or both ICMP-echo packets, and independently you can permit or forbid IPv6 NDP, which is based on ICMPv6. The new options supported by Bluetit and Hummingbird are: allowping [on | off | input | output], default: output allowipv6ndp [on | off], default: on The Goldcrest and Hummingbird corresponding options are: --allow-ping --allow-ipv6ndp with the very same possible values and default settings. EDIT: BUG/error: the Hummingbird default value of allow-ping is "on" - please take note! It will be fixed in the next version. Please check the changelogs for each application included in the packages to see all the changes in detail. Kind regards and datalove AirVPN Staff