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stealthboy

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Everything posted by stealthboy

  1. Just wanted to post this in case anyone else ends up facing this issue and goes looking for help in the forums like I did. For awhile I was having the problem where if I was connected for a longer session (about 15 - 24 hours), after disconnecting the Eddie GUI would "freeze". The buttons would become unresponsive, and I couldn't click to deactivate the Network Lock or click on Connect. My only option was to use task manager to kill it, but then it wouldn't re-launch properly, and I still couldn't deactivate the Network Lock. So I was forced to shut down my computer to restore my network, and then Eddie would launch normally again. I took a screenshot to send to the support team about this, and I noticed the automatic generated filename included "GeForce Overlay", even though I had never seen an alert that the overlay was active on Eddie. So I uninstalled it and tested again, and now the issue seems to be resolved. Hopefully this helps somebody out! Cheers.
  2. Exactly as the title says. Running a speedtest using the iOS app while connected to AirVPN kills the connection. Here’s a brief screen recording to show you what I mean: IMG_3620.MOV As you can see, I successfully connect to AirVPN through the OpenVPN app, verifying the successful connection in the iOS Settings as well, but then when I run the speedtest, soon after the upload portion of the test starts, the Mbps number freezes (although the test appears to continue and finish running). Going back to Settings and OpenVPN, I see that my VPN is now disconnected. I’ve exported and attached the VPN logs. I don’t see anything about an error or disconnection? Correct me if I’m wrong though. I lack experience interpreting these. I googled for this problem and found only one other possible mention of it in the AirVPN forums. My iOS and all involved apps are up to date: Phone model: iPhone 12 Pro iOS version: 15.6 OpenVPN app version: 3.3.0 Speedtest app version: 4.4.2 I tested it and I can run Speedtest without any problems with my other VPNs. I’m really curious about what could be causing this! Not exactly an urgent issue, especially because it’s not being reported by other users as far as I can tell, but I’m a tech support engineer and I love troubleshooting so. lol VPN logs.txt
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