LZ1

Hello!
 
How impressive . Imagine if they went after the banks with the same gusto, haha.

Hello !
 
Introduction
Welcome To AirVPN!

This is a guide meant to help new people. Whether you're new to VPNs in general or just new to AirVPN.
I've tried to keep it fairly short, by using bullet points & spoiler tags. This hopefully also makes it more readable and less scary.
I think AirVPN is a FANTASTIC VPN and while I don't own or have any stake in AirVPN myself, I'm a huge supporter of it.
However, it can be quite scary and confusing to use when you first get started, so hopefully my little guide willl help you!
 
This guide also includes links to resources provided by Air and other users, but I don't mean to take credit for these things. So please feel free to scroll to the bottom of this guide! 
Index:
Introduction First Questions Getting Started With AirVPN After Downloading The Eddie Client   [includes Troubleshooting tips] AirVPN Guides Section   [Look here to find guides about: Security/Torrenting/Port-forwarding/Plex/etc.] Other Noteworthy resources Credits Why I made this guide:

AirVPN was said to be very technical and thus hard to use. But since it's such a quality VPN, I don't want that to always be the main bad side to this great service. Therefore, this guide is also a response to this problem, so that newcomers can hopefully feel less overwhelmed about the idea of the air to breathe the real Internet.

The Air staff clearly put in a lot of work every day and are extremely knowledgeable people, from all that I've seen. It's just that for newcomers, it can be hard and overwhelming finding all the relevant pieces of information and it can easily be too technical, so I hope my little guide will also be useful in that regard. This is also why, I collect other people's guides and put them in this guide, so that they're easier to find. However, Thank you to AirVPN, Staff and the many knowledgeable members of this community who help out people like myself quite a lot, through their contributions to the site everyday :] Feel free to leave feedback on this guide, both good and bad, if you want to, because I'll happily read it !
  First Questions
Do I have to be really technical to use this VPN stuff? AirVPN is one of the more technical VPNs out there and this is pretty much its only major drawback, when it gets reviewed. However, it offers unmatched attention to security and privacy. Not all reviews are entirely accurate either, sadly. Which the AirVPN Staff haven't hesitated to remark on though. So in short: No. But if you're new to VPNs in general and not a tech-savvy user, you do have to accept that you might be confused in the start. But this forum is here to help :]. Due to all the marketing and sometimes paid reviews, it can be hard to find out which VPN to trust at all. This is without even getting to the technical features. Air tends to somewhat pride itself on not overselling things however and so on the face of it, AirVPN can seem like it's no match for other, apparently bigger VPNs, but AirVPN has a lot to offer if you take a look. Will I become totally anonymous or completely secure? Please be aware that when using AirVPN or any VPN, while signed in to things such as your e-mail or other online accounts, you might get incorrect notices of being hacked. You have not been hacked most likely, it's just that when services see you log in from several different IP addresses, they get suspicious. Simply keep calm and investigate the issue. No, definitely not. But in terms of steps you can take to reach very high levels of privacy and security, this is one of the best steps you can take. Privacy and security are hard things. To achieve even higher levels involves sorting out things like your operating system, browser, various habits and using networks like Tor, in addition to a VPN like this. Security is hard. It's rarely, if ever, just a one-off solution. Often, security is as much a process, as it is about a single good product, like this VPN. However. just because a VPN doesn't do everything, it doesn't mean it's useless. A lot depends on what you're trying to do/achieve and who your "enemies" are. Yet it should be said, that AirVPN is quite extreme about security. For Air, it's "all or nothing" in many ways. AirVPN is so focused about security, that they even fix issues before they're published! However, VPNs and others technologies are becoming more and more important, as new spy laws like the UK Snoopers Charter & US Rule 41 Amendment crop up. Please check the question "What does AirVPN do to make it safe to use and does it log or track people?" further down, for more details. VPNs A & B have features X & Y, how does AirVPN compare? For this, check out the forum made specifically for that. It's often the case that features from other VPNs are either already included in AirVPN, aren't included because they're unsafe or just aren't as good as they sound. For instance, a rival VPN might say "We offer PPTP and many other secure protocols!", while Air doesn't, because Air knows PPTP is unsafe. Or they might say they offer a "multi-hop" VPN, which may or may not be useful, according to AirVPN Staff. Support for the protocol known as IKEv2 is another example of where Air doesn't support something, but has good reasons for not doing so. As a final example, you will sometimes see competitors speak of their super-secret "camouflage", "4Dstealth" or "hidden" protocols or servers. This is just marketing for gullible customers . But such aforementioned marketing can greatly confuse efforts to compare Airs product with the competitors. So if in doubt, ask the competitor who is offering "stealth"-something, what it is. If I use AirVPN, will I be able to use service XYZ with it?   Please be aware that when using AirVPN or any VPN, while signed in to things such as your e-mail or other online accounts, you might get incorrect notices of being hacked. You have not been hacked most likely, it's just that when services see you log in from several different IP addresses, they get suspicious. Simply keep calm and investigate the issue. Please also be aware that it is NOT the main purpose of AirVPN to get access to geo-restricted content because it's a losing battle and Air cannot control how companies such as the BBC and Netflix act. Being able to get access to a site, generally depends on which service you want and which country it's in. AirVPN doesn't have servers in every country. In general, you can get access to everything. Although services like BBC iPlayer and Netflix actively try to block VPNs. Even services as normal as payment processors, such as PayPal don't always make things easy. This means it's not always possible for a VPN provider to do anything about it. But we do have forums to discuss and notify AirVPN on, so that AirVPN can try to solve it as best as it can. But before you post in that forum, make sure to Read This First, as it might help you & will make your posts more helpful to others. AirVPN has a very useful tool called the Route Checking tool. It allows you to test access to a website from ALL AirVPN servers. Just put in a full link in the search field and click the search button. Then press F5 or hit the refresh button in your browser. Green results usually mean there's access; red results mean the opposite. This is useful for seeing if it's only you who has a problem or only the server you're on. As well as which servers don't have a problem, so that you can switch to using those ones instead. It's most important that it's green in the "HTTP" column. There's many different HTTP Codes, so here's a list. VPNs generally slow down your connection a little. But AirVPN is so good that it's still possible to play Multiplayer games through it, without your connection slowing down too much, in my own experience. What does AirVPN do to make it safe to use and does it log or track people?  AirVPN isn't just safe because it promises to be so in its marketing. Instead, it backs things up with hard technical specifications and high standards, that you can verify yourself. AirVPN is logless and can't be forced to log surreptitiously, fully supports P2P on all servers & as per #5 ignores all DMCA requests. Remotely-forwarded ports aren't logged either. Here's additional things Air does to increase its security and privacy: AirVPNs infrastructure conforms to a high degree of openness & transparency. This helps show that none of Airs locations are fake, but only bare-metal & lets users compare with one another. AirVPNs encryption standards are military grade and so for all intents and purposes unbreakable. It also only uses the most secure VPN protocol too: OpenVPN. No PPTP/SSTP/L2TP/IKEv2. AirVPN doesn't use any third party tracking on its website, such as Google Analytics or Social buttons, because they leak. Instead, it uses open-source analytics Matomo, which is closed loop. AirVPNs website meets the highest SSLabs security standards: A+. AirVPN takes its mission to fight censorship and manipulation of the Internet extremely seriously. This also means being highly willing to help out journalists and human-rights defenders. AirVPN only uses FOSS (Free and Open Source Software) in its Eddie client. Therefore the software running on your system is not a security "blackbox", but can be independently verified. AirVPNs Eddie client supports a wide selection of protocols. Including SSL and SSH. As well as anonymising services such as Tor; so that you can "partition trust" and need not trust AirVPN. AirVPN fully accepts crypto-currencies. Including to the point where it accepts Bitcoin directly. No middlemen. So if done right, you can use AirVPN with Air knowing nothing about you. AirVPN explains how it doesn't need to inspect or monitor traffic in order to check for breaches of ToS. AirVPN is against security through obscurity, including in its client software Eddie and so shows all the information it can; which leads some users to erroneously think there's logging going on. AirVPN has since then expanded on this point. AirVPN uses in-house support technicians and not outsourced third-party technicians and external packages such as Zendesk. So as with #3, it's closed-loop. No leakage. AirVPN has a strict location policy, so that it doesn't just set up servers in a new, potentially unsafe or questionable, location. One which can't supply the performance required, either. AirVPN has its own DNS servers and "killswitch" feature. With Network Lock on, any accidental loss of connection from Airs servers won't leak anything about you; including WebRTC. AirVPN is run by extremely knowledgeable technical people and not just businessmen. So they're easily able to both explain, defend and attack subjects on a purely technical level. AirVPN supports the auditing of some of the crucial security software that underlies different systems and also supports other projects/groups/services such as Tor, Edri and OpenNIC. AirVPN runs this forum, which can seem like a small thing, but it's actually really important, as it allows for the open sharing of knowledge, providing of technical support and mythbusting. AirVPN already acts as a "multi-hop" VPN and takes many other measures to increase security, such as separate entry & exit IPs, Perfect Forward Secrecy and HMAC SHA1. AirVPN has a strong focus on avoiding marketing fluff and overselling. Which means you know exactly what you're getting and don't need to deal with deceptive use of technical details. AirVPN is highly consistent with staying constantly on top of any security issue. AirVPN is based in Italy and is therefore within the EU. This has a range of other benefits too. That's 20+ ways in which Air has extremely high security "by default". All made nice and easy for you to use. If you want more, there's a simple 3 step guide for that. But seriously, there's always more you can do yourself. When will AirVPN add country or server XYZ? AirVPN Staff do not usually tell the community when a new country or server will be added. They simply add them. So it's easy to miss. The Eddie client will automatically show them. AirVPN frequently adds new countries/locations. This can be seen in the announcement forum, so please try to check this and the Eddie client (if you use it) before asking. Thank you. Requests for a specific location or addition to an existing one, are fine. But demands to know when something will happen, are futile, since AirVPN follows a strict location policy. The technical specifications regarding security/encryption for the Air servers that are used, can be found here. Further, those technologies and standards allows Air to pursue its Mission. Please remember that even if a country you want hasn't been added, you may still be able to get access to the web-content of that country, thanks to Airs micro-routing feature. Here's some old posts regarding different locations, so that you may not need to ask. Please note that some, such as Japan as of 2018 & Austria, were already added: Italian Servers? Japan/Korea Servers? [staff Comment] Russian Servers? Danish Servers? Middle-East/North African Servers? Indian Servers? Panama Servers? Australian/New Zealand Servers? Latvian Servers? French & Belgian Servers?[uPDATE: French Servers Momentarily Withdrawn] Austrian Servers? Central/South American Servers? AirVPN now allows 5 connections per account instead of 3, but is it possible to buy more connections? AirVPN has increased the limit from 3 to 5 connections. Thus it's unlikely to be possible to buy more connections at any point. But you can use a modified router if you still need more than 5. If you change your router firmware(software) to something like DD-WRT or Tomato for instance, you can make all devices on your Wi-Fi/Router go through AirVPN. However running a VPN on a router is quite hardwork for most routers. So you either need high-grade commercial ones or computers like the ZBOX Nano, converted into routers. That ZBOX Nano PC would be excellent for a VPN to run on, as the hardware is very good; even more than the commercial routers. Only savvy users should consider this. Who runs AirVPN & moderates the forums? The Staff account is the Official voice of AirVPN. Private messages cannot be sent to them. Clodo & pj are the most visible AirVPN employees. Clodo is the developer of AirVPNs "Eddie" client software, while pj is a co-founder of AirVPN. Community moderators: zhang888, giganerd and LZ1. Note that we are NOT AirVPN employees, have no access to Air infrastructure and do NOT speak for Air in an official way. Instead, zhang888, giganerd and LZ1 are a part of what the Air Staff call the Air "forum Staff". Note that member profiles can't be accessed by others by default, unless you add them as friends or they made their profile public. Air itself is based in Italy and so that's where their staff will be sourced from. What are some of the "Status" page functions for & how do I use AirVPNs "Micro-routing" feature? The first page you see when you go to the Status page, is an overview of Airs servers & service. Useful for seeing if any server is down or very busy, downloads and how many users there are. The Ping Matrix shows the latency between Air servers and if there's any (severe) packet loss somewhere. No packets = no connection. The Top Users page can help you verify if others are still getting good or bad performance, compared to yourself. The Checking Route page is for seeing if Air servers can or can't connect to a website you select. Unlike the Ping Matrix. There's also the special AirVPN "Micro-routing" service. To use it, simply make sure you connect to Airs servers & DNS. (Automatic when you use Airs Eddie client). Without the micro-routing, if you want to watch French TV for example, you would have to connect to a French server. But with micro-routing, you can connect to ANY Air server and still watch French TV, as long as the TV's website is on the "Website support" list. It's possible to make requests to get sites added to these lists. Anyway, this micro-routing is very very useful ! Because it means that EVEN IF Air takes all French servers offline for some reason, you will still be able to access French content! Is it free and if not, why should I pay for it? AirVPN is not free, but you can get a short trial if you ask nicely. The Trial has unlimited data and full speed. But you can only get a refund if you have used less than 5GB. Free services don't offer many of the very nice features which let you get around website/service blocks. But it can be hard to market these features to non-technical people, because they're not always easy to explain. Yet once you try them, you will appreciate them. AirVPN has quality servers & connections, as well as guarantees a certain speed, with no limits. So it's possible to play multiplayer games through it. Free services often have to exploit their users in order to survive. This is normally done by tracking you, possibly undermining your security and selling your data to 3rd parties. If a free service is leaking your data due to poor practices and technology by accident or selling it on purpose, what's the point in using it then? VPN means Virtual Private Network. Even if a free service doesn't exploit you, you still don't have the same level of security or assurances, because how would a free service pay for that? Real security is hard and costly. Would you rather go through 5 bad free services, risking your security and privacy or would you rather take your privacy and security seriously the first time, for a small fee? If you only need a VPN 1 time, then it's probably not worth it to use a paid service. But if you know you'll need it often, it's worth the investment. Air has a very cheap 3 day plan too though. Free services often have many limits. But AirVPN is logless, allows 5 devices per account, allows P2P and other protocols, has no data/bandwidth limits & very high security. So basically, you need to be able to Trust your provider, yet why would a free service be trustworthy? They don't owe you anything. But a paid one at least does - not that all paid services are great either though. Not all services on the web offer the same level of protection either, whether free or not. Many services, paid & unpaid, lie to you about where they have servers. Fake GeoIP addresses. Since AirVPN isn't free, is it possible to buy a Lifetime subscription, as with other VPNs? Does AirVPN hold sales at all? This question has received its own dedicated topic, so please click the link below All sales related questions are answered in this dedicated thread.  
Getting Started With AirVPN
If you run into a problem with Airs software for some reason, then please make sure to check if there's an experimental version of the Eddie client you can download. Experimental versions aren't always available. How do I start using AirVPN?
There's 3 simple steps: Create Account Choose a Plan Choose your setup  
Creating an account:
 
You don't need a valid e-mail address. The site software, called IPB, just needs the field to be filled with something. Remember that password recovery will NOT work without a valid address. If you can, don't use something which uniquely identifies you. So even if you name your account ninja10834, that's still better than something about your real name, location or even interests. With this account, you can also post on the forums. However in the beginning, you won't be able to post on these forums immediately. This is because a moderator has to make sure that whatever you post, is both genuine and from a person. So when you click the "post" button, your own post will NOT show up immediately; so just be patient, when asking a question. After around 5-10 posts being accepted, your account will increase in level and you will be able to post things immediately, without any supervision. There's 2 names associated with your account. The first is your login name, which cannot be changed and can't be seen by others. You would need to make a new account, to change it. The second name is your forum display name. In my case, it's LZ1. This can be changed by you at any time, but only matters in the forum. NOTE: it's your login name  you use for logging into the Eddie software, together with your login password.  
Choose a plan:
At this stage, you pick both how you wish to pay and how much. It's possible to pay in currencies known as "cryptocurrencies". These cryptocurrencies, most famously Bitcoin, have a range of benefits when it comes to things like security and privacy, if used correctly. If you want to pay using a cryptocurrency, there's some guidance on what to do, further down, in the guides section. However if you're just starting out, it's fine if you just use your credit card or whatever method which suits you. It's also possible to ask for a short trial. You can also scroll back up to the "First Questions" section and look for the information on Air's sales, if you want to wait for a discount. After paying, you will be a "Premium User" and will be able to see how many days you have left of your subscription, at the top of the screen, when you're logged into your account.  
Choose your setup:
 
AirVPN provides a mobile version of its Eddie app for Android. An iOS version is NOT available due to Apple's restrictive policies. This stage is pretty straightforward. Just make sure you select the right versions and hit Download. Your OS: Find out which Windows Operating System you're running or which GNU/Linux you're running. Mac users must use either Mavericks or something newer. Your Architecture: Most will be locked into 64-bit here, as 32-bit is outdated. Your Format: Windows users should select "Installer" & MacOS users select "PKG Package Installer". Ubuntu/Linux users pick according to distro; adding a PPA will enable auto-updates of Eddie. Your User Interface: Most people should pick Graphical UI.  Unless you want to run some kind of headless install, as some technical users do. Then click the big blue Download button and follow regular installation procedures. Now you will be downloading the AirVPN software. DONE.  No further reading is required from here. Just open Eddie and click "Connect to Recommended Server". Unless you need a guide for something or want to know some of the finer details. This software is called a "client". This "client" is called "Eddie", because that's what AirVPN calls it. So when you hear talk of "Eddie", it's referring to the software you downloaded.  If you don't want to use Eddie for some reason, there's ways of getting around it. But for new and casual users, it's recommended that you use it. If normal Installer Formats create problems, you can sometimes fix them by using the portable formats. A portable download is also useful if you want to store Eddie on a USB stick. If the latest Stable or Experimental release doesn't work for you, then you can download an earlier version, by clicking the "Other versions" link under the blue download button. How and where do I manage my AirVPN settings?
You do that in the Client Area

Some of the most important things in this area include: Configuration Generator Ports Referrals Number 1 is where you automatically generate the files that your VPN needs to work (if you don't use the Eddie Client, such as if you use Android), after you tick some boxes.

Number 2 allows you to tell the VPN which "ports" or "virtual doors" to open, which can speed up things such as your Bittorent client (qBittorent, uTorrent, Vuze, Transmission, etc.)
Even though it looks confusing, the only thing you actually need to change, is putting the right number in the "Local Port" field. So if your torrent program uses port 7634 for instance, then
you put 7634 into the "Local Port" field and simply click the green add button. Then a number will automatically be generated and put into the big white box at the top. All done.
 
Number 3 shows you the link you can share with other people. If they buy an AirVPN plan, you get 20% of what they pay. Then you can use this money to pay for your own plan.
 
What if I need help during the process? If you need help from Air, you can easily contact them. If you're wondering why AirVPN doesn't have "Livechat" or might take a little longer to reply than other providers, then this is why. However you can also just come to these forums. If you can't post yet, then you can read the various guides which exist. In the AirVPN program called Eddie, there's a tab called "logs", which lists various information about what's happening. You can copy this and post it on the forums so we can help. But when you post your logs, MAKE SURE you post them inside "spoiler tags". If you don't use spoiler tags, you will annoy and make things more difficult for everyone, including yourself. I've used untold numbers of spoilers in this guide, as an example. What are logs, where are they and how do I use spoiler tags? When the AirVPN Eddie software is running, it creates a list of what it is doing. What's connecting, when, where, if something went wrong and so on. A log of events. So when you ask for help on these forums, we will often ask about your logs, because without logs, we do NOT know what is happening, in your specific situation . If you open the AirVPN "Eddie" client software, you will see a "Logs" tab. On the top right-hand side of the window, the 2nd button from the top, lets you copy your logs quickly. After copying the logs from Eddie, paste them into your posts when you need help. Do so by typing the short codes necessary; which we call using "Spoiler tags". This makes it much more convenient for everyone; just like this question and answer, is inside a spoiler . Please try to do it, thank you! Is there anything in my AirVPN account I should change? Go to the top-right corner of the screen and click your account username. Then click "My Settngs" in the drop-down box. Under "Profile Privacy", you might wish to un-check the checkbox, if you want others to be able to view your profile when clicking your name. Under the "Notification Options" tab and then under the header "Topics & Posts", check the box which lets you auto-follow things you reply to. This is very useful. Because then you'll get a little notification in the top-right corner, every time someone replies to a thread you made. This makes getting help more convenient. It's also good for following what's happening in threads that you post in. Remember to check the boxes on the right-hand side, so that you can choose if you want to be notified via the forum or via E-mail . You can also enable notifications for when people "like" your posts, since that can be quite encouraging! Under "Profile Settings", you might be curious about who visited your profile. So you can make it show the last 5 visitors. Everything else such as signatures, allowing others to add you as a friend and so on, are up to you. Enjoy! Is there an Experimental or Beta version of the AirVPN Eddie Client I can try? If so, where is it and why would I want to try it?   
Note that whenever you download the Beta/Experimental Client, you'll always receive the latest one. You can check your version number after you open Eddie and go to its "About" page.  
There aren't always any Experimental clients to download and new clients are continuously released. So keep an eye on the announcement section, for Beta/Experimental clients. Just because a release is called the "Stable" version, it doesn't mean the Beta/Experimental client is "Unstable". However don't be surprised if you run into issues . You can find the Beta versions [if one is available] on the download page of your OS, under "Other versions":
 

If for some reason an Eddie client doesn't work, try downloading a "portable" version on the OS download page, under "Format". Being Beta/Experimental, you might run into some bugs. However I use the latest all the time, with no problems really. For more information on what features are added and bugs taken away, go straight to the changelog The Beta/Experimental client often includes fixes for bugs which the "Stable" version of Eddie has, as well as various extra features and changes. This helps all platforms. For example, for Windows, a prior Beta release used WFP (Windows Filtering Platform), instead of Windows Firewall, which meant it became easier to use 3rd party security software. 3rd party security software, are things such as Comodo firewall or Avast anti-virus. Things which you install yourself. In addition, it also comes with the latest software updates "out-of-the-box", such as the latest TAP drivers and OpenVPN patches, so you don't have to update them yourself. It may enable some things by default, which a current Stable version requires you to change yourself (as explained in the next section of this guide). By using the Beta, you can also help AirVPN by providing feedback, which means Air can then make things even better . Each Beta release has its own feedback thread. Just remember to describe the problem, tell us which system you use (Linux/Windows/MacOS/etc.), the client version (Go to Eddie client "About" page) and some logs in spoilers! : D. Thanks!  
 
After Downloading The Eddie Client
Please remember to share your Eddie logs and use spoiler tags, when you need help from the community. How to do so, is answered in the previous section, thank you! What's "Network Lock" & should I use it? Please be aware that using Network Lock with Tor can be contradictory to try. It's not currently planned for. Please also note that it's expected that Eddie turns off Network Lock, when Eddie is shut down. Network Lock in AirVPN, is what many other VPN providers normally call a "killswitch". So this is Airs own "killswitch". Network Lock (NL) is a way for the AirVPN software to force all of your computers network communications through the AirVPN service, so that nothing "leaks out" about your identity. For new users, I don't recommend using it too soon. I recommend waiting a few days and just getting comfortable with the day-to-day running of the software and then using it later. With NL on, your internet connection will stop entirely, if you lose connection to the Air servers. This is great for preventing information from leaking & is a feature, not a bug. Why is this important? Well, I don't want to name & shame other providers, but one poster showed that his last provider leaked his real IP address during server changes. This shouldn't happen. But with NL on, this won't happen to you, because changing servers in Eddie will mean disconnecting from server A to go to server B. Thus the connection is stopped first & then resumed. No leaks. But if you want maximum security right away and aren't afraid of small technical issues, you can start using it right away. It can always be changed back.. How can I test that AirVPN is hiding my IP and DNS addresses correctly? Turning on Network Lock in the Eddie client will protect you from WebRTC leaks. You can use AirVPNs own service called ipleak.net. Make sure it's .net and NOT .com. Since ipleak.net is run by Air, it has now received its own sub-forum, where you can ask questions, give suggestions and receive information on any changes made to ipleak. Un-configured, browsers like Mozilla Firefox and Google Chrome will "leak" (show) your real IP address through a technology called "WebRTC". To stop WebRTC, scroll to the bottom of the ipleak page and read the very short and simple instructions on how to fix it. It's not overly technical, don't worry. If you torrent files, there's also a torrent on the same website, which you can download in order to test which IP other torrenters would see if you torrented a real file. It's recommended you use Free & Open Source Software(FOSS). With this client, you can make it bind itself to whichever network adapter is using the VPN, which is convenient, so that it only torrents when using a VPN. I can recommend setting ipleak.net as your browser start page, so that every time you start your browser, you'll quickly be able to see if everything is working as intended. Eddie can't connect or is very slow, what can I do? If none of the below solutions work, then it's time to ask the forums or Air support. In BOTH cases, please supply your logs, as detailed before. Otherwise no one can help you. First, please make sure your client is updated to the latest Stable or Beta release. You can see your version number in Eddie>Top Left Corner Menu>About. Head to download page if not. Please try different protocols, at Eddie>Menu>Preferences>Protocols>Uncheck "Automatic">Select a protocol, such as SSL or TCP 443> Save>re-connect to an Air server. Please try connecting to not just different servers, but different countries too. Proximity to your location does not automatically mean better connections; due to routing technicalities. If you're an online gamer, you may benefit from changing the buffer sizes, as mentioned by Staff. If you're a Linux, MacOS or Windows user and webpages aren't loading fully or there's less than optimum speed, you can try the so-called "mssfix". If it's simply a problem with connecting to airvpn.org, then please try the alternate entry: airvpn.info - note that sometimes Air comes under attack from within and so you get an error page. If Eddie, such as in its Logs, says there's problems with route checking, please refer here for a solution. Note: disabling Preferences>DNS>Check Air DNS can be tried at the same time too. If you enabled Network Lock and can't connect to the web without Eddie turned on, then please disable Network Lock or reset your firewall and/or DNS, as shown in the two posts here. If torrenting speeds are slow, then please remember to port-forward and configure your torrent client correctly. For detailed guides on this, please go to the Guides Section below. For some ISPs, such as Virgin Media, please check the Guides Section below, for specific tutorials on how to optimize speeds. In some cases, especially if you run Air directly on your router, it's possible that your computer hardware isn't new enough to handle the encryption quickly enough. For Windows users, updating or downgrading the TAP adapter may work. But this shouldn't be tried as the first thing, as it's often not necessary now. For Windows users, you can try downloading a program called TCPOptimizer. Which other steps can I take to increase my privacy and security? Using AirVPN with Tor is a strong answer, among many other good ones. Here's a further explanation of how AirVPN & Tor work, when together. There's also many other ways to handle privacy and security on multiple fronts. If you're looking for a technical challenge, you can install pfSense on a very powerful computer, to make it act like a router, so that all devices connected to your Wi-Fi will be covered by the VPN. Why not just use an expensive commercial router? Because even expensive ones struggle to handle the protocol known as "OpenVPN" efficiently enough to give excellent performance. You can change the software & hardware you use & support the organisations which try to make things better; such as the FSF/EFF. If you're a geek or networking enthusiast, you can also check out things such as the Turris Omnia router, which offers very powerful hardware & software.
 
 
AirVPN Guides Section
Make sure to check the date of the posts you read below. Hope you like it !
  Guides, How To's & Troubleshooting Amazon devices like the Fire Stick, Fire TV Cube and others can be used with Android Eddie without sideloading, according to Staff. Mini-guide by Staff on how to test if your connection is being shaped/throttled [How-To] Use AirVPN with Network Manager on Ubuntu/Mint [How-To] AirVPN via SSL/stunnel on Android 6/7/8 [How-To] fix Virgin Media Connection Drops/Bandwidth Issues Plex Server Guidance (Until someone makes an actual Plex guide) Paying with Bitcoin/Cryptocurrency Guidance. (Until someone makes an actual Cryptocurrency guide) Mini-guides On How To Improve Torrent Speeds Mini-guide On Torrenting With Tixati Client How To Autostart AirVPN As Root With No Password (Linux) Note: security risk & What Staff Says(OSX/MacOS) How To Setup The Eddie Client On Raspberry Pi 3 How To Port-Forward & Use A Torrent Client Guide To pfSense 2.3 For AirVPN Guide to pfSense 2.1 For AirVPN Firefox Extensions Guide Guide To Setting Up VPN For Torrenting On Windows Guide - What To Do When A Site Is Blocked AirVPN Forum Styleguide How To Improve Smartphone Security How To Block Non-VPN Traffic With Windows Firewall How To Connect To AirVPN With Your Fritz!box Router Using AirVPN Through Stunnel On Android Using AirVPN Over Tor Using AirVPN on iOS Check Your TAP Driver Version Explaining The Use Of AirVPN With Tor How To Configure A Synology Device For AirVPN AirVPN & iOS
 
Other Noteworthy Resources
Links Please be aware that AirVPN, unlike most, does NOT buy or otherwise use paid-for reviews. An alternative VPN client to Eddie, for Linux. Best VPNs 2016 & AirVPNs results Advanced Networking & Computing How To Break The Internet (Cory Doctorow) (Recommended Watch) Why the OpenVPN protocol that Air uses is good Guide to all things privacy Five Eyes Countries Schneier on Encryption CGP Grey explaining Encryption 10 Myths About VPNs (Ignore the self-advertising) (Recommended Read) The Eternal Value Of Privacy (Recommended Read) Credits
Thank you to: AirVPN & Staff for their excellent service and explanations. inradius for his guide on how to use Air with Network Manager on Ubuntu/Mint Omninegro for his pertinent guide on extensions. The always crazily knowledgeable and helpful zhang888, whom I owe a lot to for all his work here. Thanks man. Omniferums excellent guide on securing Windows. pfSense_fans guide on how to use the excellent pfSense firewall software. The always very friendly and helpful giganerd! NaDre for his excellent torrenting guide. neolefort for his Synology guide. sheivoko's guide on using AirVPN through stunnel on Android bigbrosbitch for starting a guide on mobile security Zensen for his guide on how to autostart Eddie on Linux with Root sagarbehere for his nice guide on how to set up Eddie on a Raspberry Pi 3 rainmakerraw for his mini-guides on improving torrent speeds and how to torrent. lewisisonfire for his guide to fixing out Virgina Media-related issues and with nice pictures too. Khariz, giganerd and ~Daniel~ for their helpful posts.


I hope the guide was of use! If you find any inaccuracies, feel free to tell me. I worked hours on this tiny guide, so I want it to be perfect haha.
I hope your experience with AirVPN will be a good one! Mine certainly has been. If you have any questions, feel free to ask.
Thank you for reading :]

P.S. I consider myself pretty savvy, but I remember being confused when I got here. So I can only imagine how it is for less savvy individuals.
P.P.S. I know it lacks images, but images do evil things to my spoilers, lol.

That's impossible. Even if you insert a third-party nameserver in the resolv.conf file, the DNS query will be tunneled. If the local router is also a DNS server and forwards DNS queries in the clear, then again this is not a DNS leak by Linux (Linux has just sent some traffic inside the local network, traffic which is, must be and is compelled to stay outside the tunnel).
 
A DNS leak occurs when a DNS query to some DNS server on the Internet is NOT tunneled in spite of the routing table. This can't happen on Linux, unless explicitly configured to do so.
 
However, DNS leaks can happen in Windows, because there is no DNS implementation there (there is something that emulates a DNS implementation in some circumstance but in reality it's something very different, and very alien).
 
 
We can't support you to solve a problem that does not exist.. If you open a ticket you'll get full support, but of course on the problem that you really have, not on the problem that you think you have.
 
Don't worry, the support tickets are handled without this joking spirit.
 
Kind regards

Hello!
 
Soon Christmas for some, soon New Years for all. Worries abound this month and the coming ones, for many people ! For all sorts of reasons.
 
So with that, I just wanted to share a little "motivational" video with you all, which I found hilarious and inspiring:
 
https://www.youtube.com/watch?v=k5RH3BdXDOY
 
This may also be the ideal response to the many threads regarding Netflix no longer being accessible! In fact, I'll tag this with Netflix, maybe it'll work

I have been having a problem that only partly relates to anything said here. But I have no better place to put it and someone here may know an option that can help. I have exactly zero access to my Paypal account. None. I cannot unlock it since they absolutely require a cellular/mobile phone. I use an SIP telephone provider, and only use it from home on a dedicated device. Yet Paypal insists my number is not legitimate. I can receive and send SMS messages through this service too, but again Paypal insists I cannot since my phone number does not exist to them.
 
And there is more to it that that. I cannot even e-mail them since they insist I login to do that, and logging in requires a mobile phone that I do not own, and refuse to buy.
 
I do not like Paypal, and refuse to use them except as a last resort. But a friend asked me to buy something for a friend of hers, and I did. However the item has not arrived, and the only way to even see the tracking number is to login to Paypal. So I have no idea what to do at this point.
 
Anyone have any ideas? My account is still in good standing. But apparently I am not a Human to Paypal without a worthless cell phone that I do not want, and refuse to buy. Thanks in advance for any ideas. (Half the reason I brought this up is that it seems that more and more sites are taking this same stupid prospective that a mobile phone is the only way to do anything.)

"I hate Paypal too"....it would make a great t-shirt
 
Here's a phone number for Paypal...expect a phone tree, but you should get through to somebody: 402-935-2050
 
Here's a website that can help get a real live human (or a reasonable approximation there of): https://gethuman.com/
 
Good luck 

You bet it's counter-intuitive my friend
Good post though. I call it filesharing and wouldn't mind continuing to do it, just out of spite haha.

If you are talking about that little JS function that gives you a score based on lower/uppercase characters, length and numbers it was proven to have
very little practical security. Do you agree that the password "iamzhang" is much better than "P@ssw0rd"? Same idea goes there.
And all password validators will prefer the second option as the strongest password ever

Recently I had a very close call to permanently losing access to everything. Long story short, my phone lost power and when I charged it back and turned it on it requires a password to decrypt the phone for use. Not normally a problem except in my case I haven't actually powered down the phone in just over 6 months and forgot the password! It's then I realized that the Sophos Authenticator I use for Two-Factor is on the phone and the 'majority' of what I do requires Two-Factor. Little did I realize what I was about to undertake is known as a "Mud Puddle" penetration testing... To literally see if you can recover your stuff if you had to, which then means someone else could recover it!
 
So my efforts at recovery started with my cell carrier (T-Mobile). I contacted T-Mobile and explained I needed emergency access to my phone with a bypass of the device encryption. They quickly came up with a bypass, saying if I registered a Samsung Account and tied it to the phone Samsung can break into the phone for me very quickly.. Well .... Knowing that backdoor already I never registered for a Samsung account and had all of the Samsung backdoors disabled. T-Mobile had no method to break it but did explain to me how to bypass Gmail security including Gmail TFA - but they assumed Gmail was my primary account.. IT WASN'T.. Still, I listened in on how they suggests I break into my Gmail account assuming I had one..
 
GMAIL:
Method 1 - pull the sim from the phone, put the sim into a different phone of the same model. Login to the phone you've already unlocked and request a password unlock via SMS verification for Gmail which then sends the SMS to the TEMPORARY phone you just put the sim in! The unlock pin will be sent to the hijacked phone with your old sim - you're in. That's it! Then 24 hours later when the phone-sim transfer system unlocks move the sim back to your original phone... Nice to know Gmail is easy to bypass!
 
Method 2 - SMS intercept. They can intercept my SMS as all SMS is logged on your T-Mobile account. So the SMS pin would be visible to them on the account.. That is assuming I use normal carrier SMS. I do not.. I have programmed custom APN's using IPv4 Only, and have SignalSMS on my phone. They can't see those.. But nice to know traditional SMS is not a valid TFA if you value your security. A recent article on the internet showed how spooks bypassed Google TFA in about 2 minutes by intercepting SMS. See this article;
https://www.revealnews.org/article/how-to-stay-safe-online-a-cybersecurity-guide-for-political-activists/
 
TUTANOTA:
Many are familiar with Tutanota as a fairly extreme privacy email. I contacted Tutanota and explained my situation.. They came up with a 'scheme' to access my email going forward but NOT to access the account and emails stored in the account - that was impossible for them. The 'bypass' they explained to me was - they would DELETE my existing email account. I would then create a new account and add the PREVIOUS account as an 'Alias' to the new account. Then all incoming emails to the OLD account would come in as an alias to the primary account as an alias and then I could request resets and other things which would be sent to the alias..  I appreciate their honesty working with me and explaining this method, but it scares the hell out of me because it would literally mean they COULD intercept any email if they had to or were compelled to by simply deleting the account and aliasing it. 
 
Protonmail:
I worked with ProtonMail for 4 days and couldn't get into my account. Protonmail simply told me that my account was lost, there was no way for them to compromise it. The reason is there is a setting in Protonmail 'Allow password recovery'.. If this is turned off NOBODY can recover your password.. You lose it, it's gone.. Even Protonmail has no method to turn this setting back on. HOWEVER, Protonmail can and will disable Two Factor Authentication upon request but it requires proof of identity and a recovery email address you setup... Concerned? Not really as it was pretty obvious they couldn't get into the account. I even offered a considerable amount of cash for them to 'engineer' a one-time-method to get me in.
 
Stickypassword: 
I really like Stickypassword and it proved to me why I like it.. I worked with Sticky for a couple of days to devise a method to access my password database.. No backdoor method was found. But what is interesting is - I HAD MY MASTER PASSWORD! All I was missing was the Two-Factor-Device! Sticky has no way to turn off TFA if you turn it on EXCEPT to send a pin to your recovery email - however I had no access to my recovery email because its password was in the database!.. But here is what is more interesting.. Even with the master password they could not break my database due to 'self protection' methods in place.. The database detects it's been tampered with and even if the Master Password is entered it requires a One-Time-Pin from the primary email address or the database remains locked/encrypted.. Very good to see how impossible it was for them to bust in for me.
 
Long story short.. I finally got back into the device by stretching my brain and remembering the old decryption password.. To avoid a future catastrophe I now print my entire password database every month or two on a secured printer and then store the folder in my concrete poured hidden floor safe. That way worst case, I have paper copies in a secured location. It was humbling to see how strong my security and privacy really is all things considered, the only weak link is the Gmail Account tied to my Android Phone, which is generally disabled on the phone anyway and is a dummy account. I was a little disappointed Tutanota had a method they could in theory use to 'intercept' emails but I suppose any company could perform the same back-end trick to accomplish a similar thing. Maybe they they shouldn't allow alias accounts to be pinned to primary accounts? Or perhaps limit alias accounts to accounts that have never been established accounts with their service?

Hello !
 
Would AirVPN be interested in supporting the Electronic Frontier Foundation and/or the Free Software Foundation? No specific project or technology as such.
 
It seems a bit remiss of AirVPN to not support these, in my view .
 

About The EFF

The Electronic Frontier Foundation is the leading nonprofit organization defending civil liberties in the digital world. Founded in 1990, EFF champions user privacy, free expression, and innovation through impact litigation, policy analysis, grassroots activism, and technology development. We work to ensure that rights and freedoms are enhanced and protected as our use of technology grows.

Even in the fledgling days of the Internet, EFF understood that protecting access to developing technology was central to advancing freedom for all. In the years that followed, EFF used our fiercely independent voice to clear the way for open source software, encryption, security research, file sharing tools, and a world of emerging technologies.

Today, EFF uses the unique expertise of leading technologists, activists, and attorneys in our efforts to defend free speech online, fight illegal surveillance, advocate for users and innovators, and support freedom-enhancing technologies.

Together, we forged a vast network of concerned members and partner organizations spanning the globe. EFF advises policymakers and educates the press and the public through comprehensive analysis, educational guides, activist workshops, and more. EFF empowers hundreds of thousands of individuals through our Action Center and has become a leading voice in online rights debates.

EFF is a donor-funded US 501©(3) nonprofit organization that depends on your support to continue fighting for users. 

About The FSF

The Free Software Foundation (FSF) is a nonprofit with a worldwide mission to promote computer user freedom. We defend the rights of all software users.

As our society grows more dependent on computers, the software we run is of critical importance to securing the future of a free society. Free software is about having control over the technology we use in our homes, schools and businesses, where computers work for our individual and communal benefit, not for proprietary software companies or governments who might seek to restrict and monitor us. The Free Software Foundation exclusively uses free software to perform its work.

The Free Software Foundation is working to secure freedom for computer users by promoting the development and use of free (as in freedom) software and documentation—particularly the GNU operating system—and by campaigning against threats to computer user freedom like Digital Restrictions Management (DRM) and software patents. 
Why should AirVPN do it? Because:
Both organisations routinely make new technologies available which help to enhance peoples freedoms. Not just software-wise either, but hardware too. Both organisations comply with AirVPNs mission on multiple levels. Many kinds of freedom form the basis of free societies. Free speech, freedom of assembly, etc. So what about free software/privacy? The EFF fights the required legal battles that come before or after new technology or laws that limit, constrict and/or endanger us all in more ways than one. The FSF provides a completely different philosophy/approach to hardware and software; namely that it should be completely free. Not proprietary & closed. Eddie being open helps us all. Support will also mean even more support for software like HTTPS Everywhere, which both the EFF & The Tor Project made. AirVPN already supports The Tor Project, so why not add the EFF? Because the FSF is a hardcore supporter of free software & freedom of software provides a range of benefits for everyone:
As a software developer, free software lets you build and improve on the work of others, as part of a social community — built on the principles of sharing.
As an artist, you can do things with free software that proprietary software does not allow. All free software allows you to use it for any purpose.
As a user, free software removes you from the power struggle of proprietary software, where you are able to help yourself and are not dependent on a single developer or company to help you.
As a student, you can study and modify the software you use, learning from and enhancing the tools that you use for education.

I think it's one thing to support various technical means of opposing state & company control, closedness and censorship, but quite another thing to oppose these things through legal means.
Because while technical tools are great, one could argue that we shouldn't, in an ideal world, even need them. But we do, because various laws force us to, if we want to maintain
a shred of privacy and security. But whether or not these organisations do battle legally, they both still provide a wealth of different tools and technologies which help advance
AirVPNs mission. So in a sense, it's like a package deal !
 
Even the best VPN in the galaxy won't have much to say in the face of running on a compromised system.
Even the best combination of security practices, software & hardware can come under attack when governments give themselves permission to do things that are illegal & immoral for everyone else to do.
 
In addition, supporting organisations which fight the necessary legal battles, could perhaps have direct implications for AirVPNs server locations, as Air writes:


Of course there's many parameters to take into account when it comes to server locations; not least cost & infrastructure availability. But I'm sure we can agree that it's easier to set up a server in a
country that doesn't have laws or systems hostile to AirVPNs mission statement; perhaps one of the major reasons we haven't had many Iranian and Mainland Chinese servers, hmm?
For a primer on what the FSF is really about, you can watch this.
 
Thank you :]

Hello!
 
Good effort Staff! I think it's a clear sign of good organisational abilities when you retire the French servers, say you'll add more Belgian ones and then shortly after, actually follow through on that!
 
Now we just need some of that Belgian chocolate to go along with it.

Hello!
 
What a way to overreact. If you think that's the worst that could've happened, then I'm inclined to think you live in a very safe world indeed . I think if this is what it takes to apparently completely ruin your trust in AirVPN, then I wish you good luck in finding another service which equals it. I'm sure that had the VPN not connected and instead thrown an error or something, there would've been an equal number of people posting about how Air "broke their internet" lol.
 
But thank you for notifying us, regardless. It would've been nice if you could also tell us what version of Eddie, if you're using it, you're using and what your OS is.
 
We'll see if the Staff agrees with you about this being such a major security issue.

Hello!
 
You'll likely see it again at the next sale. Which to my knowledge will be around the same time.

Hello!
 
Makes you wish they'd invest the same into their own client firstly lol. What's the point in having the latest security review of X, Y, Z, when your own software is classed as malware. While I certainly think it looks cool to do this, it's just marketing. It seems they're always trying to "show up" everyone else, by talking about how good they are, what they're doing and so forth. But in a sense, I feel that talk is cheap. If they would actually back it up and "get the basics" down first, then I'd see more value in that move. Thank you for sharing of course . I do wish AirVPN would be *just a little* more like PIA in terms of announcing though.

Definitely something you should play through if you have the opportunity. Eloquently presents the ethical dilemma the world faces with global mass surveillance in a way that people can understand its effects on our lives. 
 
http://store.steampowered.com/app/491950/

Thanks LZ1. That fixed it!

Hello !
 
Introduction
Welcome To AirVPN!

This is a guide meant to help new people. Whether you're new to VPNs in general or just new to AirVPN.
I've tried to keep it fairly short, by using bullet points & spoiler tags. This hopefully also makes it more readable and less scary.
I think AirVPN is a FANTASTIC VPN and while I don't own or have any stake in AirVPN myself, I'm a huge supporter of it.
However, it can be quite scary and confusing to use when you first get started, so hopefully my little guide willl help you!
 
This guide also includes links to resources provided by Air and other users, but I don't mean to take credit for these things. So please feel free to scroll to the bottom of this guide! 
Index:
Introduction First Questions Getting Started With AirVPN After Downloading The Eddie Client   [includes Troubleshooting tips] AirVPN Guides Section   [Look here to find guides about: Security/Torrenting/Port-forwarding/Plex/etc.] Other Noteworthy resources Credits Why I made this guide:

AirVPN was said to be very technical and thus hard to use. But since it's such a quality VPN, I don't want that to always be the main bad side to this great service. Therefore, this guide is also a response to this problem, so that newcomers can hopefully feel less overwhelmed about the idea of the air to breathe the real Internet.

The Air staff clearly put in a lot of work every day and are extremely knowledgeable people, from all that I've seen. It's just that for newcomers, it can be hard and overwhelming finding all the relevant pieces of information and it can easily be too technical, so I hope my little guide will also be useful in that regard. This is also why, I collect other people's guides and put them in this guide, so that they're easier to find. However, Thank you to AirVPN, Staff and the many knowledgeable members of this community who help out people like myself quite a lot, through their contributions to the site everyday :] Feel free to leave feedback on this guide, both good and bad, if you want to, because I'll happily read it !
  First Questions
Do I have to be really technical to use this VPN stuff? AirVPN is one of the more technical VPNs out there and this is pretty much its only major drawback, when it gets reviewed. However, it offers unmatched attention to security and privacy. Not all reviews are entirely accurate either, sadly. Which the AirVPN Staff haven't hesitated to remark on though. So in short: No. But if you're new to VPNs in general and not a tech-savvy user, you do have to accept that you might be confused in the start. But this forum is here to help :]. Due to all the marketing and sometimes paid reviews, it can be hard to find out which VPN to trust at all. This is without even getting to the technical features. Air tends to somewhat pride itself on not overselling things however and so on the face of it, AirVPN can seem like it's no match for other, apparently bigger VPNs, but AirVPN has a lot to offer if you take a look. Will I become totally anonymous or completely secure? Please be aware that when using AirVPN or any VPN, while signed in to things such as your e-mail or other online accounts, you might get incorrect notices of being hacked. You have not been hacked most likely, it's just that when services see you log in from several different IP addresses, they get suspicious. Simply keep calm and investigate the issue. No, definitely not. But in terms of steps you can take to reach very high levels of privacy and security, this is one of the best steps you can take. Privacy and security are hard things. To achieve even higher levels involves sorting out things like your operating system, browser, various habits and using networks like Tor, in addition to a VPN like this. Security is hard. It's rarely, if ever, just a one-off solution. Often, security is as much a process, as it is about a single good product, like this VPN. However. just because a VPN doesn't do everything, it doesn't mean it's useless. A lot depends on what you're trying to do/achieve and who your "enemies" are. Yet it should be said, that AirVPN is quite extreme about security. For Air, it's "all or nothing" in many ways. AirVPN is so focused about security, that they even fix issues before they're published! However, VPNs and others technologies are becoming more and more important, as new spy laws like the UK Snoopers Charter & US Rule 41 Amendment crop up. Please check the question "What does AirVPN do to make it safe to use and does it log or track people?" further down, for more details. VPNs A & B have features X & Y, how does AirVPN compare? For this, check out the forum made specifically for that. It's often the case that features from other VPNs are either already included in AirVPN, aren't included because they're unsafe or just aren't as good as they sound. For instance, a rival VPN might say "We offer PPTP and many other secure protocols!", while Air doesn't, because Air knows PPTP is unsafe. Or they might say they offer a "multi-hop" VPN, which may or may not be useful, according to AirVPN Staff. Support for the protocol known as IKEv2 is another example of where Air doesn't support something, but has good reasons for not doing so. As a final example, you will sometimes see competitors speak of their super-secret "camouflage", "4Dstealth" or "hidden" protocols or servers. This is just marketing for gullible customers . But such aforementioned marketing can greatly confuse efforts to compare Airs product with the competitors. So if in doubt, ask the competitor who is offering "stealth"-something, what it is. If I use AirVPN, will I be able to use service XYZ with it?   Please be aware that when using AirVPN or any VPN, while signed in to things such as your e-mail or other online accounts, you might get incorrect notices of being hacked. You have not been hacked most likely, it's just that when services see you log in from several different IP addresses, they get suspicious. Simply keep calm and investigate the issue. Please also be aware that it is NOT the main purpose of AirVPN to get access to geo-restricted content because it's a losing battle and Air cannot control how companies such as the BBC and Netflix act. Being able to get access to a site, generally depends on which service you want and which country it's in. AirVPN doesn't have servers in every country. In general, you can get access to everything. Although services like BBC iPlayer and Netflix actively try to block VPNs. Even services as normal as payment processors, such as PayPal don't always make things easy. This means it's not always possible for a VPN provider to do anything about it. But we do have forums to discuss and notify AirVPN on, so that AirVPN can try to solve it as best as it can. But before you post in that forum, make sure to Read This First, as it might help you & will make your posts more helpful to others. AirVPN has a very useful tool called the Route Checking tool. It allows you to test access to a website from ALL AirVPN servers. Just put in a full link in the search field and click the search button. Then press F5 or hit the refresh button in your browser. Green results usually mean there's access; red results mean the opposite. This is useful for seeing if it's only you who has a problem or only the server you're on. As well as which servers don't have a problem, so that you can switch to using those ones instead. It's most important that it's green in the "HTTP" column. There's many different HTTP Codes, so here's a list. VPNs generally slow down your connection a little. But AirVPN is so good that it's still possible to play Multiplayer games through it, without your connection slowing down too much, in my own experience. What does AirVPN do to make it safe to use and does it log or track people?  AirVPN isn't just safe because it promises to be so in its marketing. Instead, it backs things up with hard technical specifications and high standards, that you can verify yourself. AirVPN is logless and can't be forced to log surreptitiously, fully supports P2P on all servers & as per #5 ignores all DMCA requests. Remotely-forwarded ports aren't logged either. Here's additional things Air does to increase its security and privacy: AirVPNs infrastructure conforms to a high degree of openness & transparency. This helps show that none of Airs locations are fake, but only bare-metal & lets users compare with one another. AirVPNs encryption standards are military grade and so for all intents and purposes unbreakable. It also only uses the most secure VPN protocol too: OpenVPN. No PPTP/SSTP/L2TP/IKEv2. AirVPN doesn't use any third party tracking on its website, such as Google Analytics or Social buttons, because they leak. Instead, it uses open-source analytics Matomo, which is closed loop. AirVPNs website meets the highest SSLabs security standards: A+. AirVPN takes its mission to fight censorship and manipulation of the Internet extremely seriously. This also means being highly willing to help out journalists and human-rights defenders. AirVPN only uses FOSS (Free and Open Source Software) in its Eddie client. Therefore the software running on your system is not a security "blackbox", but can be independently verified. AirVPNs Eddie client supports a wide selection of protocols. Including SSL and SSH. As well as anonymising services such as Tor; so that you can "partition trust" and need not trust AirVPN. AirVPN fully accepts crypto-currencies. Including to the point where it accepts Bitcoin directly. No middlemen. So if done right, you can use AirVPN with Air knowing nothing about you. AirVPN explains how it doesn't need to inspect or monitor traffic in order to check for breaches of ToS. AirVPN is against security through obscurity, including in its client software Eddie and so shows all the information it can; which leads some users to erroneously think there's logging going on. AirVPN has since then expanded on this point. AirVPN uses in-house support technicians and not outsourced third-party technicians and external packages such as Zendesk. So as with #3, it's closed-loop. No leakage. AirVPN has a strict location policy, so that it doesn't just set up servers in a new, potentially unsafe or questionable, location. One which can't supply the performance required, either. AirVPN has its own DNS servers and "killswitch" feature. With Network Lock on, any accidental loss of connection from Airs servers won't leak anything about you; including WebRTC. AirVPN is run by extremely knowledgeable technical people and not just businessmen. So they're easily able to both explain, defend and attack subjects on a purely technical level. AirVPN supports the auditing of some of the crucial security software that underlies different systems and also supports other projects/groups/services such as Tor, Edri and OpenNIC. AirVPN runs this forum, which can seem like a small thing, but it's actually really important, as it allows for the open sharing of knowledge, providing of technical support and mythbusting. AirVPN already acts as a "multi-hop" VPN and takes many other measures to increase security, such as separate entry & exit IPs, Perfect Forward Secrecy and HMAC SHA1. AirVPN has a strong focus on avoiding marketing fluff and overselling. Which means you know exactly what you're getting and don't need to deal with deceptive use of technical details. AirVPN is highly consistent with staying constantly on top of any security issue. AirVPN is based in Italy and is therefore within the EU. This has a range of other benefits too. That's 20+ ways in which Air has extremely high security "by default". All made nice and easy for you to use. If you want more, there's a simple 3 step guide for that. But seriously, there's always more you can do yourself. When will AirVPN add country or server XYZ? AirVPN Staff do not usually tell the community when a new country or server will be added. They simply add them. So it's easy to miss. The Eddie client will automatically show them. AirVPN frequently adds new countries/locations. This can be seen in the announcement forum, so please try to check this and the Eddie client (if you use it) before asking. Thank you. Requests for a specific location or addition to an existing one, are fine. But demands to know when something will happen, are futile, since AirVPN follows a strict location policy. The technical specifications regarding security/encryption for the Air servers that are used, can be found here. Further, those technologies and standards allows Air to pursue its Mission. Please remember that even if a country you want hasn't been added, you may still be able to get access to the web-content of that country, thanks to Airs micro-routing feature. Here's some old posts regarding different locations, so that you may not need to ask. Please note that some, such as Japan as of 2018 & Austria, were already added: Italian Servers? Japan/Korea Servers? [staff Comment] Russian Servers? Danish Servers? Middle-East/North African Servers? Indian Servers? Panama Servers? Australian/New Zealand Servers? Latvian Servers? French & Belgian Servers?[uPDATE: French Servers Momentarily Withdrawn] Austrian Servers? Central/South American Servers? AirVPN now allows 5 connections per account instead of 3, but is it possible to buy more connections? AirVPN has increased the limit from 3 to 5 connections. Thus it's unlikely to be possible to buy more connections at any point. But you can use a modified router if you still need more than 5. If you change your router firmware(software) to something like DD-WRT or Tomato for instance, you can make all devices on your Wi-Fi/Router go through AirVPN. However running a VPN on a router is quite hardwork for most routers. So you either need high-grade commercial ones or computers like the ZBOX Nano, converted into routers. That ZBOX Nano PC would be excellent for a VPN to run on, as the hardware is very good; even more than the commercial routers. Only savvy users should consider this. Who runs AirVPN & moderates the forums? The Staff account is the Official voice of AirVPN. Private messages cannot be sent to them. Clodo & pj are the most visible AirVPN employees. Clodo is the developer of AirVPNs "Eddie" client software, while pj is a co-founder of AirVPN. Community moderators: zhang888, giganerd and LZ1. Note that we are NOT AirVPN employees, have no access to Air infrastructure and do NOT speak for Air in an official way. Instead, zhang888, giganerd and LZ1 are a part of what the Air Staff call the Air "forum Staff". Note that member profiles can't be accessed by others by default, unless you add them as friends or they made their profile public. Air itself is based in Italy and so that's where their staff will be sourced from. What are some of the "Status" page functions for & how do I use AirVPNs "Micro-routing" feature? The first page you see when you go to the Status page, is an overview of Airs servers & service. Useful for seeing if any server is down or very busy, downloads and how many users there are. The Ping Matrix shows the latency between Air servers and if there's any (severe) packet loss somewhere. No packets = no connection. The Top Users page can help you verify if others are still getting good or bad performance, compared to yourself. The Checking Route page is for seeing if Air servers can or can't connect to a website you select. Unlike the Ping Matrix. There's also the special AirVPN "Micro-routing" service. To use it, simply make sure you connect to Airs servers & DNS. (Automatic when you use Airs Eddie client). Without the micro-routing, if you want to watch French TV for example, you would have to connect to a French server. But with micro-routing, you can connect to ANY Air server and still watch French TV, as long as the TV's website is on the "Website support" list. It's possible to make requests to get sites added to these lists. Anyway, this micro-routing is very very useful ! Because it means that EVEN IF Air takes all French servers offline for some reason, you will still be able to access French content! Is it free and if not, why should I pay for it? AirVPN is not free, but you can get a short trial if you ask nicely. The Trial has unlimited data and full speed. But you can only get a refund if you have used less than 5GB. Free services don't offer many of the very nice features which let you get around website/service blocks. But it can be hard to market these features to non-technical people, because they're not always easy to explain. Yet once you try them, you will appreciate them. AirVPN has quality servers & connections, as well as guarantees a certain speed, with no limits. So it's possible to play multiplayer games through it. Free services often have to exploit their users in order to survive. This is normally done by tracking you, possibly undermining your security and selling your data to 3rd parties. If a free service is leaking your data due to poor practices and technology by accident or selling it on purpose, what's the point in using it then? VPN means Virtual Private Network. Even if a free service doesn't exploit you, you still don't have the same level of security or assurances, because how would a free service pay for that? Real security is hard and costly. Would you rather go through 5 bad free services, risking your security and privacy or would you rather take your privacy and security seriously the first time, for a small fee? If you only need a VPN 1 time, then it's probably not worth it to use a paid service. But if you know you'll need it often, it's worth the investment. Air has a very cheap 3 day plan too though. Free services often have many limits. But AirVPN is logless, allows 5 devices per account, allows P2P and other protocols, has no data/bandwidth limits & very high security. So basically, you need to be able to Trust your provider, yet why would a free service be trustworthy? They don't owe you anything. But a paid one at least does - not that all paid services are great either though. Not all services on the web offer the same level of protection either, whether free or not. Many services, paid & unpaid, lie to you about where they have servers. Fake GeoIP addresses. Since AirVPN isn't free, is it possible to buy a Lifetime subscription, as with other VPNs? Does AirVPN hold sales at all? This question has received its own dedicated topic, so please click the link below All sales related questions are answered in this dedicated thread.  
Getting Started With AirVPN
If you run into a problem with Airs software for some reason, then please make sure to check if there's an experimental version of the Eddie client you can download. Experimental versions aren't always available. How do I start using AirVPN?
There's 3 simple steps: Create Account Choose a Plan Choose your setup  
Creating an account:
 
You don't need a valid e-mail address. The site software, called IPB, just needs the field to be filled with something. Remember that password recovery will NOT work without a valid address. If you can, don't use something which uniquely identifies you. So even if you name your account ninja10834, that's still better than something about your real name, location or even interests. With this account, you can also post on the forums. However in the beginning, you won't be able to post on these forums immediately. This is because a moderator has to make sure that whatever you post, is both genuine and from a person. So when you click the "post" button, your own post will NOT show up immediately; so just be patient, when asking a question. After around 5-10 posts being accepted, your account will increase in level and you will be able to post things immediately, without any supervision. There's 2 names associated with your account. The first is your login name, which cannot be changed and can't be seen by others. You would need to make a new account, to change it. The second name is your forum display name. In my case, it's LZ1. This can be changed by you at any time, but only matters in the forum. NOTE: it's your login name  you use for logging into the Eddie software, together with your login password.  
Choose a plan:
At this stage, you pick both how you wish to pay and how much. It's possible to pay in currencies known as "cryptocurrencies". These cryptocurrencies, most famously Bitcoin, have a range of benefits when it comes to things like security and privacy, if used correctly. If you want to pay using a cryptocurrency, there's some guidance on what to do, further down, in the guides section. However if you're just starting out, it's fine if you just use your credit card or whatever method which suits you. It's also possible to ask for a short trial. You can also scroll back up to the "First Questions" section and look for the information on Air's sales, if you want to wait for a discount. After paying, you will be a "Premium User" and will be able to see how many days you have left of your subscription, at the top of the screen, when you're logged into your account.  
Choose your setup:
 
AirVPN provides a mobile version of its Eddie app for Android. An iOS version is NOT available due to Apple's restrictive policies. This stage is pretty straightforward. Just make sure you select the right versions and hit Download. Your OS: Find out which Windows Operating System you're running or which GNU/Linux you're running. Mac users must use either Mavericks or something newer. Your Architecture: Most will be locked into 64-bit here, as 32-bit is outdated. Your Format: Windows users should select "Installer" & MacOS users select "PKG Package Installer". Ubuntu/Linux users pick according to distro; adding a PPA will enable auto-updates of Eddie. Your User Interface: Most people should pick Graphical UI.  Unless you want to run some kind of headless install, as some technical users do. Then click the big blue Download button and follow regular installation procedures. Now you will be downloading the AirVPN software. DONE.  No further reading is required from here. Just open Eddie and click "Connect to Recommended Server". Unless you need a guide for something or want to know some of the finer details. This software is called a "client". This "client" is called "Eddie", because that's what AirVPN calls it. So when you hear talk of "Eddie", it's referring to the software you downloaded.  If you don't want to use Eddie for some reason, there's ways of getting around it. But for new and casual users, it's recommended that you use it. If normal Installer Formats create problems, you can sometimes fix them by using the portable formats. A portable download is also useful if you want to store Eddie on a USB stick. If the latest Stable or Experimental release doesn't work for you, then you can download an earlier version, by clicking the "Other versions" link under the blue download button. How and where do I manage my AirVPN settings?
You do that in the Client Area

Some of the most important things in this area include: Configuration Generator Ports Referrals Number 1 is where you automatically generate the files that your VPN needs to work (if you don't use the Eddie Client, such as if you use Android), after you tick some boxes.

Number 2 allows you to tell the VPN which "ports" or "virtual doors" to open, which can speed up things such as your Bittorent client (qBittorent, uTorrent, Vuze, Transmission, etc.)
Even though it looks confusing, the only thing you actually need to change, is putting the right number in the "Local Port" field. So if your torrent program uses port 7634 for instance, then
you put 7634 into the "Local Port" field and simply click the green add button. Then a number will automatically be generated and put into the big white box at the top. All done.
 
Number 3 shows you the link you can share with other people. If they buy an AirVPN plan, you get 20% of what they pay. Then you can use this money to pay for your own plan.
 
What if I need help during the process? If you need help from Air, you can easily contact them. If you're wondering why AirVPN doesn't have "Livechat" or might take a little longer to reply than other providers, then this is why. However you can also just come to these forums. If you can't post yet, then you can read the various guides which exist. In the AirVPN program called Eddie, there's a tab called "logs", which lists various information about what's happening. You can copy this and post it on the forums so we can help. But when you post your logs, MAKE SURE you post them inside "spoiler tags". If you don't use spoiler tags, you will annoy and make things more difficult for everyone, including yourself. I've used untold numbers of spoilers in this guide, as an example. What are logs, where are they and how do I use spoiler tags? When the AirVPN Eddie software is running, it creates a list of what it is doing. What's connecting, when, where, if something went wrong and so on. A log of events. So when you ask for help on these forums, we will often ask about your logs, because without logs, we do NOT know what is happening, in your specific situation . If you open the AirVPN "Eddie" client software, you will see a "Logs" tab. On the top right-hand side of the window, the 2nd button from the top, lets you copy your logs quickly. After copying the logs from Eddie, paste them into your posts when you need help. Do so by typing the short codes necessary; which we call using "Spoiler tags". This makes it much more convenient for everyone; just like this question and answer, is inside a spoiler . Please try to do it, thank you! Is there anything in my AirVPN account I should change? Go to the top-right corner of the screen and click your account username. Then click "My Settngs" in the drop-down box. Under "Profile Privacy", you might wish to un-check the checkbox, if you want others to be able to view your profile when clicking your name. Under the "Notification Options" tab and then under the header "Topics & Posts", check the box which lets you auto-follow things you reply to. This is very useful. Because then you'll get a little notification in the top-right corner, every time someone replies to a thread you made. This makes getting help more convenient. It's also good for following what's happening in threads that you post in. Remember to check the boxes on the right-hand side, so that you can choose if you want to be notified via the forum or via E-mail . You can also enable notifications for when people "like" your posts, since that can be quite encouraging! Under "Profile Settings", you might be curious about who visited your profile. So you can make it show the last 5 visitors. Everything else such as signatures, allowing others to add you as a friend and so on, are up to you. Enjoy! Is there an Experimental or Beta version of the AirVPN Eddie Client I can try? If so, where is it and why would I want to try it?   
Note that whenever you download the Beta/Experimental Client, you'll always receive the latest one. You can check your version number after you open Eddie and go to its "About" page.  
There aren't always any Experimental clients to download and new clients are continuously released. So keep an eye on the announcement section, for Beta/Experimental clients. Just because a release is called the "Stable" version, it doesn't mean the Beta/Experimental client is "Unstable". However don't be surprised if you run into issues . You can find the Beta versions [if one is available] on the download page of your OS, under "Other versions":
 

If for some reason an Eddie client doesn't work, try downloading a "portable" version on the OS download page, under "Format". Being Beta/Experimental, you might run into some bugs. However I use the latest all the time, with no problems really. For more information on what features are added and bugs taken away, go straight to the changelog The Beta/Experimental client often includes fixes for bugs which the "Stable" version of Eddie has, as well as various extra features and changes. This helps all platforms. For example, for Windows, a prior Beta release used WFP (Windows Filtering Platform), instead of Windows Firewall, which meant it became easier to use 3rd party security software. 3rd party security software, are things such as Comodo firewall or Avast anti-virus. Things which you install yourself. In addition, it also comes with the latest software updates "out-of-the-box", such as the latest TAP drivers and OpenVPN patches, so you don't have to update them yourself. It may enable some things by default, which a current Stable version requires you to change yourself (as explained in the next section of this guide). By using the Beta, you can also help AirVPN by providing feedback, which means Air can then make things even better . Each Beta release has its own feedback thread. Just remember to describe the problem, tell us which system you use (Linux/Windows/MacOS/etc.), the client version (Go to Eddie client "About" page) and some logs in spoilers! : D. Thanks!  
 
After Downloading The Eddie Client
Please remember to share your Eddie logs and use spoiler tags, when you need help from the community. How to do so, is answered in the previous section, thank you! What's "Network Lock" & should I use it? Please be aware that using Network Lock with Tor can be contradictory to try. It's not currently planned for. Please also note that it's expected that Eddie turns off Network Lock, when Eddie is shut down. Network Lock in AirVPN, is what many other VPN providers normally call a "killswitch". So this is Airs own "killswitch". Network Lock (NL) is a way for the AirVPN software to force all of your computers network communications through the AirVPN service, so that nothing "leaks out" about your identity. For new users, I don't recommend using it too soon. I recommend waiting a few days and just getting comfortable with the day-to-day running of the software and then using it later. With NL on, your internet connection will stop entirely, if you lose connection to the Air servers. This is great for preventing information from leaking & is a feature, not a bug. Why is this important? Well, I don't want to name & shame other providers, but one poster showed that his last provider leaked his real IP address during server changes. This shouldn't happen. But with NL on, this won't happen to you, because changing servers in Eddie will mean disconnecting from server A to go to server B. Thus the connection is stopped first & then resumed. No leaks. But if you want maximum security right away and aren't afraid of small technical issues, you can start using it right away. It can always be changed back.. How can I test that AirVPN is hiding my IP and DNS addresses correctly? Turning on Network Lock in the Eddie client will protect you from WebRTC leaks. You can use AirVPNs own service called ipleak.net. Make sure it's .net and NOT .com. Since ipleak.net is run by Air, it has now received its own sub-forum, where you can ask questions, give suggestions and receive information on any changes made to ipleak. Un-configured, browsers like Mozilla Firefox and Google Chrome will "leak" (show) your real IP address through a technology called "WebRTC". To stop WebRTC, scroll to the bottom of the ipleak page and read the very short and simple instructions on how to fix it. It's not overly technical, don't worry. If you torrent files, there's also a torrent on the same website, which you can download in order to test which IP other torrenters would see if you torrented a real file. It's recommended you use Free & Open Source Software(FOSS). With this client, you can make it bind itself to whichever network adapter is using the VPN, which is convenient, so that it only torrents when using a VPN. I can recommend setting ipleak.net as your browser start page, so that every time you start your browser, you'll quickly be able to see if everything is working as intended. Eddie can't connect or is very slow, what can I do? If none of the below solutions work, then it's time to ask the forums or Air support. In BOTH cases, please supply your logs, as detailed before. Otherwise no one can help you. First, please make sure your client is updated to the latest Stable or Beta release. You can see your version number in Eddie>Top Left Corner Menu>About. Head to download page if not. Please try different protocols, at Eddie>Menu>Preferences>Protocols>Uncheck "Automatic">Select a protocol, such as SSL or TCP 443> Save>re-connect to an Air server. Please try connecting to not just different servers, but different countries too. Proximity to your location does not automatically mean better connections; due to routing technicalities. If you're an online gamer, you may benefit from changing the buffer sizes, as mentioned by Staff. If you're a Linux, MacOS or Windows user and webpages aren't loading fully or there's less than optimum speed, you can try the so-called "mssfix". If it's simply a problem with connecting to airvpn.org, then please try the alternate entry: airvpn.info - note that sometimes Air comes under attack from within and so you get an error page. If Eddie, such as in its Logs, says there's problems with route checking, please refer here for a solution. Note: disabling Preferences>DNS>Check Air DNS can be tried at the same time too. If you enabled Network Lock and can't connect to the web without Eddie turned on, then please disable Network Lock or reset your firewall and/or DNS, as shown in the two posts here. If torrenting speeds are slow, then please remember to port-forward and configure your torrent client correctly. For detailed guides on this, please go to the Guides Section below. For some ISPs, such as Virgin Media, please check the Guides Section below, for specific tutorials on how to optimize speeds. In some cases, especially if you run Air directly on your router, it's possible that your computer hardware isn't new enough to handle the encryption quickly enough. For Windows users, updating or downgrading the TAP adapter may work. But this shouldn't be tried as the first thing, as it's often not necessary now. For Windows users, you can try downloading a program called TCPOptimizer. Which other steps can I take to increase my privacy and security? Using AirVPN with Tor is a strong answer, among many other good ones. Here's a further explanation of how AirVPN & Tor work, when together. There's also many other ways to handle privacy and security on multiple fronts. If you're looking for a technical challenge, you can install pfSense on a very powerful computer, to make it act like a router, so that all devices connected to your Wi-Fi will be covered by the VPN. Why not just use an expensive commercial router? Because even expensive ones struggle to handle the protocol known as "OpenVPN" efficiently enough to give excellent performance. You can change the software & hardware you use & support the organisations which try to make things better; such as the FSF/EFF. If you're a geek or networking enthusiast, you can also check out things such as the Turris Omnia router, which offers very powerful hardware & software.
 
 
AirVPN Guides Section
Make sure to check the date of the posts you read below. Hope you like it !
  Guides, How To's & Troubleshooting Amazon devices like the Fire Stick, Fire TV Cube and others can be used with Android Eddie without sideloading, according to Staff. Mini-guide by Staff on how to test if your connection is being shaped/throttled [How-To] Use AirVPN with Network Manager on Ubuntu/Mint [How-To] AirVPN via SSL/stunnel on Android 6/7/8 [How-To] fix Virgin Media Connection Drops/Bandwidth Issues Plex Server Guidance (Until someone makes an actual Plex guide) Paying with Bitcoin/Cryptocurrency Guidance. (Until someone makes an actual Cryptocurrency guide) Mini-guides On How To Improve Torrent Speeds Mini-guide On Torrenting With Tixati Client How To Autostart AirVPN As Root With No Password (Linux) Note: security risk & What Staff Says(OSX/MacOS) How To Setup The Eddie Client On Raspberry Pi 3 How To Port-Forward & Use A Torrent Client Guide To pfSense 2.3 For AirVPN Guide to pfSense 2.1 For AirVPN Firefox Extensions Guide Guide To Setting Up VPN For Torrenting On Windows Guide - What To Do When A Site Is Blocked AirVPN Forum Styleguide How To Improve Smartphone Security How To Block Non-VPN Traffic With Windows Firewall How To Connect To AirVPN With Your Fritz!box Router Using AirVPN Through Stunnel On Android Using AirVPN Over Tor Using AirVPN on iOS Check Your TAP Driver Version Explaining The Use Of AirVPN With Tor How To Configure A Synology Device For AirVPN AirVPN & iOS
 
Other Noteworthy Resources
Links Please be aware that AirVPN, unlike most, does NOT buy or otherwise use paid-for reviews. An alternative VPN client to Eddie, for Linux. Best VPNs 2016 & AirVPNs results Advanced Networking & Computing How To Break The Internet (Cory Doctorow) (Recommended Watch) Why the OpenVPN protocol that Air uses is good Guide to all things privacy Five Eyes Countries Schneier on Encryption CGP Grey explaining Encryption 10 Myths About VPNs (Ignore the self-advertising) (Recommended Read) The Eternal Value Of Privacy (Recommended Read) Credits
Thank you to: AirVPN & Staff for their excellent service and explanations. inradius for his guide on how to use Air with Network Manager on Ubuntu/Mint Omninegro for his pertinent guide on extensions. The always crazily knowledgeable and helpful zhang888, whom I owe a lot to for all his work here. Thanks man. Omniferums excellent guide on securing Windows. pfSense_fans guide on how to use the excellent pfSense firewall software. The always very friendly and helpful giganerd! NaDre for his excellent torrenting guide. neolefort for his Synology guide. sheivoko's guide on using AirVPN through stunnel on Android bigbrosbitch for starting a guide on mobile security Zensen for his guide on how to autostart Eddie on Linux with Root sagarbehere for his nice guide on how to set up Eddie on a Raspberry Pi 3 rainmakerraw for his mini-guides on improving torrent speeds and how to torrent. lewisisonfire for his guide to fixing out Virgina Media-related issues and with nice pictures too. Khariz, giganerd and ~Daniel~ for their helpful posts.


I hope the guide was of use! If you find any inaccuracies, feel free to tell me. I worked hours on this tiny guide, so I want it to be perfect haha.
I hope your experience with AirVPN will be a good one! Mine certainly has been. If you have any questions, feel free to ask.
Thank you for reading :]

P.S. I consider myself pretty savvy, but I remember being confused when I got here. So I can only imagine how it is for less savvy individuals.
P.P.S. I know it lacks images, but images do evil things to my spoilers, lol.

Hello !
 
Would AirVPN be interested in supporting the Electronic Frontier Foundation and/or the Free Software Foundation? No specific project or technology as such.
 
It seems a bit remiss of AirVPN to not support these, in my view .
 

About The EFF

The Electronic Frontier Foundation is the leading nonprofit organization defending civil liberties in the digital world. Founded in 1990, EFF champions user privacy, free expression, and innovation through impact litigation, policy analysis, grassroots activism, and technology development. We work to ensure that rights and freedoms are enhanced and protected as our use of technology grows.

Even in the fledgling days of the Internet, EFF understood that protecting access to developing technology was central to advancing freedom for all. In the years that followed, EFF used our fiercely independent voice to clear the way for open source software, encryption, security research, file sharing tools, and a world of emerging technologies.

Today, EFF uses the unique expertise of leading technologists, activists, and attorneys in our efforts to defend free speech online, fight illegal surveillance, advocate for users and innovators, and support freedom-enhancing technologies.

Together, we forged a vast network of concerned members and partner organizations spanning the globe. EFF advises policymakers and educates the press and the public through comprehensive analysis, educational guides, activist workshops, and more. EFF empowers hundreds of thousands of individuals through our Action Center and has become a leading voice in online rights debates.

EFF is a donor-funded US 501©(3) nonprofit organization that depends on your support to continue fighting for users. 

About The FSF

The Free Software Foundation (FSF) is a nonprofit with a worldwide mission to promote computer user freedom. We defend the rights of all software users.

As our society grows more dependent on computers, the software we run is of critical importance to securing the future of a free society. Free software is about having control over the technology we use in our homes, schools and businesses, where computers work for our individual and communal benefit, not for proprietary software companies or governments who might seek to restrict and monitor us. The Free Software Foundation exclusively uses free software to perform its work.

The Free Software Foundation is working to secure freedom for computer users by promoting the development and use of free (as in freedom) software and documentation—particularly the GNU operating system—and by campaigning against threats to computer user freedom like Digital Restrictions Management (DRM) and software patents. 
Why should AirVPN do it? Because:
Both organisations routinely make new technologies available which help to enhance peoples freedoms. Not just software-wise either, but hardware too. Both organisations comply with AirVPNs mission on multiple levels. Many kinds of freedom form the basis of free societies. Free speech, freedom of assembly, etc. So what about free software/privacy? The EFF fights the required legal battles that come before or after new technology or laws that limit, constrict and/or endanger us all in more ways than one. The FSF provides a completely different philosophy/approach to hardware and software; namely that it should be completely free. Not proprietary & closed. Eddie being open helps us all. Support will also mean even more support for software like HTTPS Everywhere, which both the EFF & The Tor Project made. AirVPN already supports The Tor Project, so why not add the EFF? Because the FSF is a hardcore supporter of free software & freedom of software provides a range of benefits for everyone:
As a software developer, free software lets you build and improve on the work of others, as part of a social community — built on the principles of sharing.
As an artist, you can do things with free software that proprietary software does not allow. All free software allows you to use it for any purpose.
As a user, free software removes you from the power struggle of proprietary software, where you are able to help yourself and are not dependent on a single developer or company to help you.
As a student, you can study and modify the software you use, learning from and enhancing the tools that you use for education.

I think it's one thing to support various technical means of opposing state & company control, closedness and censorship, but quite another thing to oppose these things through legal means.
Because while technical tools are great, one could argue that we shouldn't, in an ideal world, even need them. But we do, because various laws force us to, if we want to maintain
a shred of privacy and security. But whether or not these organisations do battle legally, they both still provide a wealth of different tools and technologies which help advance
AirVPNs mission. So in a sense, it's like a package deal !
 
Even the best VPN in the galaxy won't have much to say in the face of running on a compromised system.
Even the best combination of security practices, software & hardware can come under attack when governments give themselves permission to do things that are illegal & immoral for everyone else to do.
 
In addition, supporting organisations which fight the necessary legal battles, could perhaps have direct implications for AirVPNs server locations, as Air writes:


Of course there's many parameters to take into account when it comes to server locations; not least cost & infrastructure availability. But I'm sure we can agree that it's easier to set up a server in a
country that doesn't have laws or systems hostile to AirVPNs mission statement; perhaps one of the major reasons we haven't had many Iranian and Mainland Chinese servers, hmm?
For a primer on what the FSF is really about, you can watch this.
 
Thank you :]

Hello!
 
My opinion is:
 
It's not a VPN. So it can't even be in the forum "Other VPN competitors or features" really and is not a competitor for Air, as it's an anti-blocking tool, not a VPN. So this is what I'll judge it on. It's developed by Brave New Software, which is based in the US. That's strike 1 against it. It's also by the US government. Strike 2. As stated on the above news link: "“Lantern is a tool to provide access – it is not designed to prevent monitoring,” - said one of the developers. Strike 3. The lack of information, such as *what* encryption, how it's implemented and the level of it, is bad. Security is not its focus. Things like "speed" are. Even the motto "Better than a VPN" is just misleading. Better at what? It may also serve to trick non-techy users into thinking VPNs are just for getting past blocks and nothing else. But never mind the list. If we're skeptical, any US-government sponsoring should probably immediately add 10 strikes haha. It reminds me of Radio Free Asia - also sponsored by the US government. Maybe it's just me, but perhaps if the US government invested the same amount of resources into their own problems, they might in fact have some moral high ground; instead of just a foxhole. Note that many (if not most?) VPN reviewers these days count it as a con if a service is based in the US - thus I do too here.

Thank you Khariz. That indeed was the problem. I found it mentioned in another thread and applied it yesterday and Yes it worked. So thanks again for posting -- I'm sure this will help many newbies on this forum.
 
The issues about (not) changing Servers in Eddie still remain but at least I can operate without too much hassle right now and that's the main thing.
 
Boy do I feel exposed now using the net without AirVPM, especially in the UK with the Draconian "Snoopers Charter" now turned into another BS law.
 
Thanks for helping, much appreciated.

Freemium. The 'MIUM' Is Latin for 'Not Really'.

if ya look at life in general, whether a fish or critter on land, everything has a 'den' or 'home' a place to 'hide' or go to for safety
without that, life wouldn't not be able to survive, at all
without 'privacy' critters wouldn't have a safe spot to eat, feed their young etc
 
ya look at any animal in captivity, no matter how well kept, and it hurts the heart
they have no privacy, at all
 
if ya were to ask me the biggest threat to mankind besides an asteroid i'd say lack of privacy

Great - just what I was looking for. Thanks to you and LZ1!

LZ1 has an excellent and detailed guide setup just for this purpose. If you have any questions not answered there you can ask them here or on that thread.
 
https://airvpn.org/topic/18339-guide-to-getting-started-links-for-advanced-users/?p=43734

To me one of the best things that can be done Oldkrow and you already did it is just saying hello. I had been with a few other vpn providers and straight up they were all fine. Some had live chat others didn't. Some supported the linux terminal others didn't etc. Sometimes xyz server was good other times it had a bad day. And then to agree with what LZ1 stated my bad linux day can turn into a bad customer day. That's the simple truth. If yer techy and ya like tweaking boxes well there ya have: 'what's this button do'?
 
I live a very loner style life and don't hang too many places. Just had a death in the family about a month ago and not handling it well at all. Add to that dealing with the VA and blah blah yeah, not always happy with myself. All I want and need from my vpn provider is one thing: that they have my back even when I don't. And I got that here. That's not something you can pay for, not something you can sell in an ad anywhere. It's a gut level thing.
 
I like yer nic and hope to read more posts from ya. Good to meet ya. Thank you for your post.
 
cheerz