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@tranquivox69 Hello! We will investigate the issue you reported and we confirm that the expansion of the infrastructure proceeds exactly at the required pace as usual. We have recently completed in the USA the switch to all 10 Gbit/s dedicated lines in every strategic area and expansion in Europe has been remarkable in the last 2 years. Even Oceania and Asia have all seen remarkable expansions in the last 2 years. We do not have doubts that your experience worsened and that will be a matter of investigation of course, but please note that saying "too many clients same bandwidth" is unfair. In April 2022, we provided in Europe 175000 Mbit/s, with a real required throughput of 37000 Mbit/s. The average connected clients at any given time were 8000-8500: https://web.archive.org/web/20220317052230/https://airvpn.org/status/ Today, we provide 446000 Mbit/s to about 18000 clients connected to Europe servers at any given time: https://airvpn.org/status with a real / required throughput of 190000 Mbit/s. So, in 2022 the average real provided throughput was 4.6 Mbit/s per connection, while today it is 10.6 Mbit/s. Even the required throughput top peaks of users sky rocketed. In 2022 they were around 400 Mbit/s, today between 800 Mbit/s and 2 Gbit/s. All of the above not to say that we will be slowing the infrastructure expansion, but just to reassure you that the expansion has continued and is continuing at a fast pace according to needs. If any country is unbalanced within Europe we will of course fix the situation. Kind regards

For me, it's usually a balance of ping and speed, but general stability as well, because I play games from time to time. So, I prefer Estonian server, or Norwegian servers when they are not loaded more than 75%. These locations have the least ping and good speed delivery for my location. (Latvia has even lower ping, but I seem to lag from time to time when I'm playing a shooter, so I don't usually use them, and Swedish servers don't seem to fit my needs)

Hello! Good news. A new server in New Zealand was ordered early on January and it has just been connected. We are going to configure it in the next business day, and if everything goes well it will be available a few days later. Kind regards

Thank you for this message. I did not want to be unfair toward your company. I've been nothing but satisfied with the service you provide in these 10 years. If I sounded too harsh (re-reading myself I think I did), sorry. Since I asked a question in the OP, you've now provided the answer I hoped to get with the above. Now I'll wait and you surely have earned the goodwill for that in these 10 years. Thanks again.

Windows 8.1 Seems to work perfectly for now. Thanks to the team and keep going the work. AirVPN for ever 🏆

I have tried all but Xuange (reached the 5 connection limit) and all connected. Then tried Chow, Manchester and no connection.

Hello, I can confirm via Eddie and Community Fibre I can connect to all of the above servers. Also just did a quick test of the some of the servers @tycoon21 couldn't connect to and had the same result. The dutch servers are working ok via pfSense which I have been running since on openVPN.

Hello! Good news, we will start testing a 10 Gbit/s server in Germany before the end of January and if everything goes well we should make it available a few days later. We are waiting for the equipment to be connected between January 20 and 25. Kind regards

Hello. It's works without problem on Linux Mint 20.1 Ulyssa. Thanks for upgrade!

Baseline, without any tunnels: All tests were done with Wireguard and 1400 MTU. 10 Gb/s servers in Netherlands: Menkent, 18% load, 213 users: Piautos, 25% load, 198 users: Dalim, 20% load, 245 users: Other EU servers: Switzerland, 10 Gb/s, Alpherg - 21% load, 287 users: Norway, 1 Gb/s, Ophiuchus, 77% load, 103 users: Estonia, 1 Gb/s (or is it more?), Alruba, 82% load, 79 users: Download speeds seem to be mostly okay-ish on all servers, but something is up with the upload speed. Not sure what causes it to drop significantly. Will say that we definitely need more 10 Gb/s servers. I think you should try using servers in other EU countries as well. Server in Estonia is interesting, because it seems to always give me good download speed, even when it's loaded to 100%. Old screenshot from it:

I have similar experience with the 10G servers. I ran some tests today (Windows 11, WireGuard[MTU=1320]): Caph 1G (65% load) Dalim 10G (17% load) Menkent 10G (17% load) Piautos 10G (29% load) To rule out routing problem I have run traceroute to all four servers and the difference is only visible in last two hops (inside global layer network which is understandable). Caph: Dalim: Menkent: Piautos: Caph: Dalim: Menkent: Piautos: Out of the three 10G servers only Piautos gives me good speeds. Interestingly at the moment of testing Piautos had higher load than the other two (29% vs 17%). Looks like both Dalim and Menkent are running into some bottleneck/limit (hardware, network, connections?). My experience so far is that 1G servers - even the ones at 60-80% load score better in speed tests and the browsing feels smoother. Though I only have 1/10th of OP internet speed (200/100Mbit) so I never thought of 1G/10G server limits and just connect to 1G ones

From further experiments I suspect it's not only a matter of bandwidth but probably a matter of hardware in the servers supporting too many users (CPU speed, RAM, I don't know). This is currently on Alrai, with 62% bandwidth load and 102 users. This is Dalim with 18% bandwidth load and 263 users. It's actually in line with the "score system", as Alrai was the recommended server. The problem I see with the current situation is not that I cannot select a "good" server at any given time. Problem is it's rather quick for the situation to change and the server becoming bad, with performance being stuck as bad for however long it takes for the connection to be switched (the logic of which still eludes me in Eddie, but that's surely my bad).

Am I right in understanding that Eddie uses the "score" value from the Servers tab, in order to pick the server to connect to? On what basis is this score calculated? Because I see servers with over 60% load being ranked higher than servers with 20% load and lower latency. Like right now, in front of me. And it doesn't make much sense to me. Could you explain? Thanks. Edit: a search for "score" brought me to this topic: But the link provided is not working (probably too old or something). I'm also seeing some servers not having a score (all five stars are white/empty), even though they have good latency and low load. Using Eddie 2.21.8 on Linux Mint 22.

I have been using AirVPN for years now and Reddit is logged in all the time. Your problem is definitely not related with vpn. The only problem is you have to be logged in to Reddit to use it. Otherwise vpn IPs are blocked and you can navigate in Reddit. So try to login with you credentials to Reddit.

Nah, I'm feeling it through your words.

Wow! That was brilliant and just the understanding that I was looking for. I really appreciate you taking the time to illustrate the rules with examples. It now makes perfect sense. Again, thanks very much for providing such a detailed and informative explanation. 🙏👍👍

Let's talk code. public int Score() { lock (Warnings) { if (HasWarningsErrors()) return 99998; else if (Warnings.Count > 0) return 99997; else if (Ping == -1) return 99995; else { string scoreType = Engine.Instance.Options.GetLower("servers.scoretype"); double x = Users; double x2 = UsersPerc(); double PenalityB = Penality * Convert.ToDouble(Provider.GetKeyValue("penality_factor", "1000")); double PingB = Ping * Convert.ToDouble(Provider.GetKeyValue("ping_factor", "1")); double LoadB = LoadPerc() * Convert.ToDouble(Provider.GetKeyValue("load_factor", "1")); double UsersB = UsersPerc() * Convert.ToDouble(Provider.GetKeyValue("users_factor", "1")); double ScoreB = ScoreBase; if (scoreType == "speed") { ScoreB = ScoreB / Convert.ToDouble(Provider.GetKeyValue("speed_factor", "1")); LoadB = LoadB / Convert.ToDouble(Provider.GetKeyValue("speed_load_factor", "1")); // 2.18.7 UsersB = UsersB / Convert.ToDouble(Provider.GetKeyValue("speed_users_factor", "1")); // 2.18.7 } else if (scoreType == "latency") { ScoreB = ScoreB / Convert.ToDouble(Provider.GetKeyValue("latency_factor", "500")); LoadB = LoadB / Convert.ToDouble(Provider.GetKeyValue("latency_load_factor", "10")); // 2.18.7 UsersB = UsersB / Convert.ToDouble(Provider.GetKeyValue("latency_users_factor", "10")); // 2.18.7 } return Conversions.ToInt32(PenalityB + PingB + LoadB + ScoreB + UsersB); } } } The score is the sum of multiple values multiplied by different factors: "Penality" (penalty?), ping, load percentage, users percentage and a "ScoreBase". The factors are 1000, 1, 1, 1 and 1 initially. It makes sense that for each server the raw values are taken from some other location in the code base: Ping from the results of ping, Load and Users from the current server status values. "Penality" is a little unclear to me. If there is a note on a server like "Line problems" or "High packet loss", the value is set to an astronomically high value, here 99998 for errors, 99997 for warnings and 99995 if ping didn't return usable results, so the score will be 0 stars. Let's calculate both on the basis of two servers: A: latency 50, load 20%, 50 clients. B: latency 10, load 50%, 80 clients. For the Speed metric values are divided by preset factors, the results added: Penality (not sure about the values here, let's say, it's all roses now) / 1000 = 0.0 Ping: 50 / 1 = 50 LoadPerc: 20 / 1 = 20 ScoreBase (initially 0, unsure where set) / 1 = 0 UsersPerc: 50 / 1 = 50 0+50+20+0+50 = 120 Server B: Penality: 0 / 1000 = 0 Ping: 10 / 1 = 10 LoadPerc: 50 / 1 = 50 ScoreBase: 0 / 1 = 0 UsersPerc: 80 / 1 = 80 0+10+50+0+80=140. Server A is better, despite much higher latency. For the latency metric, server A: Penality: 0 / 1000 = 0 Ping: 50 / 1 = 50 LoadPerc: 20 / 10 = 2 ScoreBase: 0 / 500 = 0 UsersPerc: 50 / 10 = 5 Server A: 0 + 50 + 2 + 0 + 5 = 57 Server B: 0 + 10 + 5 + 0 + 8 = 23 Server B is better, despite much higher activity. All factors are decreased in importance in the Latency metric, so the ping value can be used as is in the formula. But all factors from Speed are still used. That's what I take away from reading that bit of code. Hope that helps you a little.

Hello! I thought it was time to try and collect some of the wisdom floating around and see if we can't create a single thread for solving some of the most common and annoying repeat-issues. So how about it ! I define "common problems" as: if I'm getting a deja-vu every third time I post . Staff will have broken the Matrix by this point. Each problem will have its own headline and then with any number of solution-oriented links appended underneath. For this reason, this grand list isn't final and is meant to be updated continually. Naturally, the higher the link number for a solution, the more obscure the solutions are probably getting. Warning: solutions aren't guaranteed. As with anything technical, trial and error is a core skill Problem: Bootstrap Failed.Solutions:https://airvpn.org/topic/30824-bootstrap-failed-since-a-week/Problem: No Internet connection after shutting down AirVPN and/or can only use Internet while AirVPN is on.Solutions:https://airvpn.org/topic/14829-can-only-connect-to-the-internet-browser-through-airvpn/?do=findComment&comment=30509 Windows only: https://airvpn.org/topic/13584-connection-problem-when-not-using-airvpn/?p=38800 MacOS only: https://airvpn.org/topic/27993-cant-connect-to-internet-without-using-airvpn/ https://airvpn.org/topic/21194-virtualbox-is-this-air-vpn-also-cant-connect-internet-unless-signed-in/Problem: Cannot connect to any AirVPN server.Solutions:https://airvpn.org/topic/22140-cannot-connect-to-german-servers-anymore/ https://airvpn.org/topic/22066-cant-seem-to-connect-to-any-servers/ https://airvpn.org/topic/21418-new-to-airvpn-installed-avpn-on-surface-wwindows-10-cannot-connect-at-school-can-connect-fine-at-most-other-locations/?p=55515Problem: Issues with Curl.Solutions:https://airvpn.org/topic/27369-cannot-login-curl-is-required/Problem: Bad packet ID (may be a replay)Solutions:https://airvpn.org/topic/14094-weird-log-entries/Problem: Being censored and/or speeds being throttled/shaped by ISP or Government.Solutions:https://airvpn.org/topic/28847-connections-from-china/ Problem: MacOS client can't connect.Solutions:https://airvpn.org/topic/18251-airvpn-mac-client-problems/ Problem: Checking route IPv6 Failed.Solutions:https://airvpn.org/topic/29401-checking-route-ipv6-failed-cannot-connect-to-vpn-server-using-eddie/ Problem: Waiting for TUN/TAP to come up.Solutions:https://airvpn.org/topic/26072-route-gateway-is-not-reachable-on-any-active-network-adapters-10401/?do=findComment&comment=70761 Windows only: https://airvpn.org/topic/17440-guide-fix-for-tap-adapter-in-windows/ Windows only: https://airvpn.org/topic/30043-taptun-interface-wont-come-up/ Problem: Experiencing slow and/or fluctuating speeds in general.Solutions:https://airvpn.org/topic/30739-every-vpn-is-slow-for-me-despite-the-well-reviewed-vpns-im-trying-is-it-possible-my-isp-is-causing-this-i-feel-like-someones-playing-a-joke-on-me/?p=80014 https://airvpn.org/topic/18635-looking-for-fast-server-eu-that-goes-beyond-30-40mbit/?p=44998 For online gaming: https://airvpn.org/topic/30135-frequent-spikes-lag-on-videogames/?p=79046 https://airvpn.org/topic/1947-for-those-wondering-about-speed-performance/?p=1967 https://airvpn.org/topic/26157-airvpn-slowing-down-other-machines-in-network/ https://airvpn.org/topic/26117-slow-speed-sort-of/?p=70906 https://airvpn.org/topic/20812-very-very-slow-dns-lookup/ https://airvpn.org/topic/23743-download-speeds-dropping-to-zero-and-going-up-and-down/ Problem: Slow torrent speeds and/or disconnects.Solutions:https://airvpn.org/topic/28082-torrent-on-airvpn-speed-is-very-poor/ https://airvpn.org/topic/26218-slow-torrent-speeds/ https://airvpn.org/topic/23936-repeatedly-getting-disconnects-while-torrenting/ https://airvpn.org/topic/23499-slow-torrenting-speed/ https://airvpn.org/topic/23070-solved-p2p-slow-over-udp-and-fast-over-tcp/ https://airvpn.org/topic/22716-poor-torrenting-connection/Solutions are in link form without any explanatory text - at least not yet - so that the thread OP stays looking simple and uncluttered, where it's easy to find out what your problem is . Feel free to contribute with your own helpful links. The more feedback this thread gets, the quicker it can be improved and hopefully made useful.