Where I am at with this : After speaking with the AirVPN staff, we looked at a few of the advanced settings and tried to use logs before, during and after the disconnects. Firstly, I updated to the latest Eddie version. This did not solve the problem out right. We then noted that in Eddie under Preferences>advanced there is a section 'Microsoft Windows only.' In that area I had 'Force all network interfaces for DNS' and 'Ensure DNS lock' enabled. Now while I had always had it like this, and never faced the DNS and disconnects as detailed in this thread by myself and other users, disabling those two features did seem to reduce the amount of disconnects overall. Next, I made sure to set my normal Windows Ethernet adapter to manual/static despite it already being static in my router. And for DNS, I used my own gateway address as the first DNS (left second DNS blank). Things were going well for several days and then it happened again. However there was one noteable difference. After the disconnect, I was able to close Eddie down and run via my normal Ethernet connection, without delay. Before with the old version of Eddie and settings, I would have to restart the computer for Eddie to let go of the Ethernet connection and release it. Then I got really busy and didn't use the internet much. I moved, setup new machines, reinstalled Windows and subsequently due to the move, am on a new internet line/connection. Using the same Eddie version and configuration, I have been consistent and stable without any of the issues mentioned in this thread. I informed the guys on the team..it's not very conclusive but there were some things above that did contribute to a more positive experience, regardless of whether the issue is actually solved. Personally I still think it was on Air's side and either it went away on it's own or they figured it out and silently fixed it.