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I am also having the same issue when connecting to air's canadian servers. All websites seem to be functional except airvpn.org. However when connecting to one of air's vpn servers in the netherlands, I seem to be able to access the air website.

Sao Paulo is as cental America as you can get. "Lite South" America would be something like Mexico/Panama in where it would be better getting a server in Miami instead, for both ping and bandwidth related performance. Geographical center: Panama/Mexico/Costa Rica - Most providers are limited to lease a shared 100mbit connection per customer. This is because they have max 5-10Gbit per datacenter or less. Because of that, their main peering happens to be with U.S. providers, so see the sentence above. "Southern South": Rest of the countries are not going to happen - Peru, Chile, Argentina. No sufficient datacenters to offer quality bandwidth for a reasonable price. Wholesale of 1Gbit almost unspoken of. Bolivia, Paraguay, Uruguay - the same reasons as above, + add at least 5 more years for their availability after the countries above. Most providers in those areas offer only shaped 10Mbit traffic (yes, in 2019) with a burstable option to 100Mbit with a very high premium. Those providers mostly offer local data as well as CDN to companies like Akamai, Cloudflare, Google which is their most profitable way of operation. Other Caribbean islands or countries with less than 5M residents - can be totally dismissed. Not a valid option even for large "Big 10" companies to operate. An exotic new location will not give you the privacy/performance you would probably assume from a service like Air. So this is a strategic point which is totally transparent and provable. Don't make other providers who sell fake GeoIP locations (this is possible and actually much cheaper) or sell VPS/Cloud connectivity with limited 100Mbit b/w make your decision here, test your own locations with your maximum speed before you buy a VPN service. And always remember: If AirVPN ever wanted to cross that grey area, there would probably be 50 available countries now. Or maybe 100. This is not an ethical way to do (VPN) business. Not flagging any competitors here since we all know who they are. // Finding even a single provider in South America with apparently enough bandwidth and acceptable prices (probably because they have more than utilized) is not an easy task by it's own. Right now no other country can probably overcome Brazil by price/performance, where even 3 years ago the situation was nearly as same as above. Same things happen is East Asia as well, where I am more native, and is directly linked to the country GDP. (The case has some exceptions in countries like Ukraine, Romania) because they are strategically and historically big EU transit points where AirVPN operates. But largely if it costs more than an average monthly salary to get a 100mbit connectivity, this country cannot be generally considered as a valid location.